Vimtag MC32 Wireless IP Camera User Manual
- June 6, 2024
- Vimtag
Table of Contents
Vimtag MC32 Wireless IP Camera
Product Introduction
Install “Vimtag” APP
To download the Vimtag, please refer to the following 3 ways. Please note, each app requires iOS 7.0 or later version, 知droid 4.2.2 or later. For PC users, it requires Windows 7 /8/10 or a later version.
- Download the Vlmtag from Apple App Store(iOS) or Google Play Store
- Download the Vimtag on the website http://vimtag.com/download
- Scan the QR code by smartphone to download the Vimtag
Sign Up Account
Note: When using the application for the first time, please turn on the following 2 permissions.
Allow “Vimtag” to access mobile cellular data and WLAN, otherwise, you will not be able to add devices. Allow “Vimtag” to receive messages, otherwise, the phone will not receive alert push notifications when motion detection or audible alerts are triggered.The following is a screenshot of 105 cell phone operation, and「oid cell phone permissions open method is basically the same as this method
New users must register by email:
- Click on “Sign up”
- Follow the steps to complete your account registration
- login.
Wi-Fi Set Up on Phone
Note: Please set the camera up through a 2.4GHz internet connection, not support 5GHz for connection yet.
- Place the camera and smartphone w1th1n 1 to 3 feet (30 to 100 cm) of the router to ensure the Wi-Fi signal strongly.
- Click the “+” button in the top left corner, select the Outdoor Cam Mini
- Then plug the adapter in the device to powe up
- d. Scan the QR Code attached on the camera or input the device ID directly to add e new device. Go into the network connection interface
- Then please follow the steps in the APP interface to add devices
Mount the camera onto a wall
Note: Before mounting the camera: Unplug the USB cable from the power
adapter
Find a spot where the camera can easily reach a power outlet Make sure the
camera receives a strong Wi-Fi connection in the spot you want to mount it so
that it can stream video to you「Vimtag app. ·A 3M adhesive strip is provided
for people who don’t want to drill holes in the wall. Adhere the plate with
the 3M adhesive strip after fastening the charging cable under the bracket’s
hook.
Normal Install
- Mark the positions for the screen holes with a pencil after you determine the installation position.
- Drill holes in the points you just marked，
- Connect the power cord
- Pass the cable through the bracket’s hook
- Serwe the camera into position
Upside Down Install
Note: Keep a gap of more than 10 inches (25 cm) between objects to the side of the camera lens to avoid overexposure caused by Infrared light reflection.
- Mark the pos·1tions for the screw holes with a pencil after you determine the installation position.
- Drill holes in the points you just marked.
- Connect the power cord
- Pass the cable through the bracket’s hook
- Screw the camera into position
FAQ
Setting Issues
- WiFi Connection Failed During Initial Setup Process
- Please set the camera up through a 2.4GHz internet connection, not support 5GHz for connection yet.
- Please ensure you have entered the correct wifi password.
- Put your camera close to your router to ensure a strong WiFi signal.
- Please reset the camera for 10 seconds to restore to factory settings, you need to configure connecting again
Device offline.
- CB Check whether the WIFI network is good and restart the router.
- If the location is far away from the router, resulting in the inability to obtain a good WIFI signal, it is recommended to move the router to a closer location, or add a WI Fl amplifier to enhance the home WIFI performance.
- Remove the camera from yourVimtag account, Reset the device (Please set the ca me「a up through a 2.4GHz internet connection, not support 5GHz for connection yet), and then re-add it
- Check that the device firmwa「e and applications are up to date
Can’t play history videos?
- Check the status of SD card in”Settings” and make sure the SD card is successfully recognized
- reinsert the SD card.
- In the application, format the SD card.
- Max supports 128 GB
- Try another new SD card
How to share the camera with my family?
- First let your family sign up for a new account, pay attention to registering with a new email account
- Go the settings, choose device Sharing”, and enter the device password, then click to generate the QR code.
- The person who you are sharing this with will open the app, sclcc1 the device typo, and scan the QR code
- If these won’t work, please contact Vimtag Support
[email protected]
App Issues
- There are spots on the Vimtag interface
- Please wipe the camera lens.
- IF it is still in it please slap the lens from the side of the camera, then check it the spot moves
- If it is s1ill in it, please contact our customer support
- If you receive tips like “Network Diagnostic it means that your network is unstable. We recommend you to restart the camera; if it doesn’t recover, restart the router
- If you receive a screen showing ” loading” and “OKB” on 1he top right comer, please check your Wi-Fi l network if it is stable
- If you the video is lagging, please check the network of your camera connected or move the camera closer to the router. Then test it again
- If you can’t receive no而cations, please confirm the following things.
- Please check if you accept the Vimtag send no咘cation to your phone.
- Please check if you turn on the “Sound’ and “Vibration” on Vimtag (Account “my” – Notification Center)
If these won’t work, please contactVimtag Support
[email protected]
Other Issues
- If you can’t hoar tho voice cloarly from tho app or camora sido via two way audio, please tum up the speaker of the phone and camera, and keep your phone away from the camera more than 2 meters, then try it again.
- As for accesso es broken issues, such as power adapter, power cable, wall mount, please contact our customer support d
FCC Compliance Statement
FCC WARNING:
Any Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment. This
device complies with part 15 of the iFCC Rules Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
FCC RADIATION EXPOSURE STATEMENT:
This equipment complies with the FCC radiation exposure limit ts set forth far from an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter