poly Trio 8800 Smart Conference Phone User Guide
- June 4, 2024
- Poly
Table of Contents
poly Trio 8800 Smart Conference Phone
Feature availability is based on the original order and the system administrator’s requests for each deployment. Please contact your system administrator or Tele system directly to discuss any additions to the system.
Dynamic Touchscreen: Display shows any available options while on or off a call. Tap to use features on screen. Swipe to see additional options.
- Volume: adjust ringer or speaker volume
LED Indicators: Lit while call is in progress. Tap the indicator to enable/disable mute (red while muted, green while exchanging audio).
Other Features
Recent Calls
To access Recent Calls list:
- Tap the Recent Calls icon on the home screen
- Scroll, tap, or swipe the log to manage the most recent calls
Voicemail
To access voicemail:
- Tap Settings- Features- Voicemail – Message Center
- Select a line then Connect to the voicemail box.
- Follow the voice prompts to manage your mailbox.
Call Handling
Place a call
To place a call, tap on the Place a Call icon. Enter the contact’s phone
number on the keypad then tab the Dial key.
Answer/End a call
To answer an incoming call, tap the Answer icon.
To end an active call, tap Hang Up.
Hold
To hold and un-hold a call:
- To place a call on hold, tap the Hold key.
- To resume a held call, tap the Resume key.
If more than one call is on hold, first select the call you wish to reconnect with then tap Resume.
Conference
To initiate a Conference call while on an active call:
- Tap on the + Add icon.
- Enter the second contact’s phone number or extension. The contact is added to the conference after they answer the call.
Join an active call and a call on hold by using the Merge Calls.
If you hang up, you will be removed from the conference and transfer the other two parties to each other.
Consultative Transfer
To speak to the third party privately before transferring a call to them:
- Tap Consult
- Input the destination extension or phone number
- Remain on the line while the second call connects.
- To complete the transfer after speaking with the third party, either hang up, tap Complete Transfer.
- To cancel the transfer and go back to the first party, tap the Cancel
Blind Transfer
To transfer a call directly to the third party:
- Tap Transfer
- Input the destination extension or phone number