Yale nexTouch Keypad Access Cylindrical Lock Instruction Manual

nexTouchTM Keypad Access Cylindrical Lock
Touchscreen and Push Button
Installation and Programming Instructions

WARNING
This product can expose you to lead which is known to the state of California to cause cancer and birth defects or other perproductiveharm. For more information go to www.P65warnings.ca.gov

Retrofitting or modifying this product may impact fire rating, safety features and warranty. Consult with code specifications to ensure compliance with all codes and ratings.

Determine Handing

The hand of a door is determined from the secure side of the door. The term “secure” means the side from which you initially unlock and enter.

Prepare Door

Prepare Frame

Prepare Inside Lock

Install Latchbolt

Remove Battery Cover

Install Keypad

Install Inside Support

Attach Cables to Inside Lock

Install Inside Lock

Test Inside Lever Operation

Install Batteries & Cover

Congratulations, you’ve installed the Yale nex Touch™  Cylindrical Lock!

Installation Options

Programming Instructions

Creating Master PIN Code

Creating a Master PIN Code must be performed upon installation or after resetting the lock to factory default. Programming and use of lock is not possible until this step has been successfully completed.

Creating User PIN Codes

Creating User PIN Codes con’t

Locking & Unlocking Door with Registered Master or User PIN Code

The Yale Accentra Key module enables access with physical (cards and fobs) and mobile credentials ONLY. Creation and use of User PIN codes are disabled. Master PIN code is only used for programming and configuring lock with Yale Accentra Multi-Family configuration app and will not unlock door.

Testing Outside Lever Operation

Locking Door with Privacy Button

Resetting Lock to Factory Default

When lock is reset to factory defaults all PIN codes (including the Master PIN code*) are deleted and all programming features are reset to original default settings (see Factory Settings).

IMPORTANT: The Reset Button is located on Inside Lock. The keypad remains assembled.

1. Remove inside lever with the supplied lever removal tool.
2. Remove the battery cover with supplied hex wrench and then remove batteries.
3. Remove network module if installed.
4. Remove the 10-32 x 3/4″ pan head screw from the center of the battery housing.
5. Remove the inside lock from the door to access the reset button on back of inside lock. Cables may stay connected. (See illustration above for location of the reset button.)
6. Reinstall four (4) AA batteries.
7. Press the reset button for 3 seconds.
8. While continuing to press the reset button, temporarily remove one (1) AA battery.
9. Reinstall the battery.
10. Release reset button and wait approximately 15 seconds. Speaker will announce “Welcome to Yale.”
11. Reassemble inside lock and lever.
12. If utilizing a network module, remove batteries. Insert module. Reinstall batteries.

Upon reset, Master PIN Code creation is the only option available and must be performed prior to any other programming of the lock.

Definitions

All Code Lockout Mode: This feature is enabled by the Master PIN code. When enabled, it restricts all user (except Master) PIN code access. When attempting to enter a code while unit is in Lockout, there will be an audible lock response. The touchscreen keypad will display a RED locked padlock. (Main Menu selection #6.)
Automatic Re-lock Time: After a successful unlock, unit will re-lock automatically after 5 seconds or for a duration selected in Advanced Lock Settings (Main Menu selection #3 then #1).
Eco Mode: When enabled, Eco Mode puts unit in low power mode extending life of battery.
Language Setting Mode: Choose English (1), Spanish (2) or French (3) for lock’s voice prompts. (Main Menu selection #5.)
Low Battery: When battery power is low, the Low Battery Warning indicator is a flashing red battery icon on the touchscreen keypad and the Yale logo will flash red on the push button keypad. If battery power is completely lost, use 9Volt battery override. To use 9V battery override apply 9V battery, in either direction, to terminals on the keypad for backup power option. Activate the lock and enter your pin code to unlock door.
Master PIN Code: The Master PIN code is used for programming and for feature settings. It must be created prior to programming the lock. The Master PIN code will also unlock/lock the lock except when Accentra Key Module is installed.
Network Module Setting: With optional Network Module installed, this setting becomes available (Main Menu selection #7) and allows the lock to connect with a network controller.
One Touch Locking: When unit is unlocked, activating the lock will lock unit (during Automatic Re-lock duration or when Automatic Re-lock is disabled). When One-Touch Re-lock is not in use (disabled), any valid PIN code will re-lock the lock. (Main Menu selection #3 then #3.)
Passage PIN Code: When used to unlock, lock will remain unlocked/open. Lock cannot be locked/secured until Passage code is entered again.
Privacy Button to Lock Door: If Automatic Re-lock is disabled, a short 1 second press of this button will lock the door.
Privacy Mode: With optional Door Position Switch installed, Privacy Mode enabled thru Menu Mode and door closed, all keypad functions can be disabled with a 3 second press of the Privacy Button. Privacy Mode is disabled by default. Enable Privacy Mode thru Main Menu selection #3 then #4. With door closed, press and hold the privacy button until voice prompt indicates Privacy Mode is enabled. Privacy Mode duration ends when door is opened and voice prompt indicates Privacy Mode is disabled.
Shut Down Time: Unit will shut down for sixty (60) seconds and not allow operation after wrong code entry limit (5 attempts) has been met. When unit is in Shut down, the keypad will be flashing.
Tamper Alert: Audible alarm sounds if attempting to forcibly remove outside lock from door.
User PIN Code: The User code operates the lock. Maximum number of user codes is 500.
Volume Setting Mode: The volume setting for PIN code verification is set to HIGH (1) by default; otherwise it can be set to Low (2) or Silent (3) for quiet areas. (Main Menu selection #4.)
Wrong Code Entry Limit: After five (5) unsuccessful attempts at entering a valid PIN code, the lock will not accept a PIN code for the duration of the shut down time. The touchscreen keypad will flash, and a red padlock symbol will be at the bottom of the keypad. The push button keypad will flash and the Yale icon will flash blue for the shut down period. The keypad will be available after the shut down time is complete.

Feature Programming Through Menu Mode Using Master PIN code*

1. Touch to wake lock on touchscreen models. Touch key to wake lock on push button models.

2. Enter 4-8 digit master PIN code* followed by key.
   Lock Response: “Menu mode, enter number (Enter digit corresponding to the function to be performed), press the key to continue.”

3. Follow the voice commands.

4. Press key to complete the process and conclude the programming session.
   *The Master PIN code must be registered prior to any other programming of the lock.

Programming Troubleshooting

Lock does not respond.
There are no lights or chimes and there is no mechanical sound indicating latchbol movement| Touchsc reen models become active when Yale logo is pressed. Push Button models become active when key is pressed
• Check batteries are installed and oriented correctly (polarity).
• Replace batteries
• Check that cables are fully connected on inside lock and not crimped.
• Apply QV battery to terminals on the keypad for emergency power jump option
Lock wakes but does not respond. Lights dim| • 9 atteries do not have enough power Replace batteries
Lock chimes to indicate code acceptance, but door wilt not open.| • Check for another locking device on the door (i.e deadbolt).
• Check the door gaps for any foreign objects between door and frame
• Check that the motor cable is firmly connected into the PC board marked “MOTOR” on inside lock.
Lock operates to allow access, but will not automatically re-lock_| • Ensure Auto Re-lock Mode is enabled by Master user.
• Replace batteries
• Ensure Passage PIN code was not used for access.
User/Passage PIN codes will not register.| • Master user creates/manages User and Passage PIN codes
• PIN codes must consist of 4 to 8 digits to register
• PIN code may already be registered.
• Check to see if a yellow Accentra Key module is installed PIN codes are disabled when Accentra is installed
• PIN codes must be entered within 20 seconds (while keypad is active) or process will have to be restarted.
• Check or gear cannot be used as part of the PIN code.
Upon entering a User/Passage PIN code and pressing the key, the lock chimes an error or lock times out without responding| • Ensure All Code Lockout Mode is disabled by Master user. Touchscreen will display a red padlock on keypad
• The digits entered were incorrect or incomplete. Re-enter 4-8 digits followed by the check. key.
• Master user may have deleted PIN code.
• PIN code may have expired
• Check to see if a yellow Accentra Key module is installed. PIN codes are disabled when Accentra is installed
• PIN codes must be entered within 20 seconds (while keypad is active) or process will have to be restarted.
TS lock displays “Low Battery” on keypad.PB lock Yale logo flashes red.| • This is the alert to replace the batteries. Replace all four (4) batteries with new AA Alkaline batteries
The lock operates, but it does not chime| • Ensure Volume is set to Low or High by Master user
Lock will not enter Privacy Mode| • Ensure Privacy Mode is enabled by Master user.
• Ensure door gap is correct.
• Hold the Privacy Button longer.

NOTE: When batteries are replaced, Network Module locks have a real time clock that will be set through the User Interface (UI); it is recommended to verify correct date and time particularly those locks operating under Daylight Saving Time (DST).

Hardware Troubleshooting

Cycle lock in both the locked and unlocked positions. If problems are found:

Door is binding.
a. Check that door and frame are properly aligned and door is free swinging.
b. Check hinges: They should not be loose or have excessive wear on knuckles.

Latchbolt will not deadlock.
a. Either strike is out of alignment or the gap between door and jamb is too great.
Realign strike or shim strike out towards flat area of latchbolt.

Latchbolt does not retract or extend properly.
Latchbolt tail and retractor are not properly positioned:
a. Remove lockset. Look through 2-1/8″ hole and verify latchbolt tail is centered between top and bottom of hole.
b. Remove latchbolt and insert lockset. Look through latchbolt hole and verify retractor mouth is centered in hole. If not, adjust outside rose plate.
c. If necessary, rebore holes to line up retractor and tail.

Factory Settings

*The Master PIN code must be registered prior to any other programming of the lock.

FCC:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications (including the antennas) to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications, However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Modifications not expressly approved by the manufacturer could void your authority to operate the equipment under FCC rules.

Industry Canada:
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

FCC and IC RF Radiation Exposure Statement:
This equipment complies with FCC and IC RF Radiation exposure limits set forth for an uncontrolled environment.
This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

Support Contacts:

Customer Service Phone: 1 800 438 1951
Customer Service Fax: 1 800 338 0965 24/7
Support Phone: 1 855 213 5841 24/7
Support Email: Support@YaleLock.com
Website: US.YaleHome.com
Email for orders: orders.yaleres@assaabloy.com

THE YALE BRAND, with its unparalleled global reach and range of products, reassures more people in more countries than any other consumer locking solution.
THE ASSA ABLOY GROUP is the world´s leading manufacturer and supplier of locking solutions, dedicated to satisfying end-user needs for security, safety and convenience.
Yale Commercial is a business associated with ASSA ABLOY Access and Egress Hardware Group, Inc., an ASSA ABLOY Group company. Copyright © 2017 – 2021, ASSA ABLOY Access and Egress Hardware Group, Inc. All rights reserved. Reproduction in whole or in part without the express written permission of ASSA ABLOY Access and Egress Hardware Group, Inc. is prohibited.

24 80-9150-0080-010 04-21

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