konrow Soft 5 Smartphone User Guide

Soft 5 Smartphone
User Guide

SAR :
Head: 0.239 W/kg
Body: 1.349 W/kg
Members: 1.349 W/kg
Comes with the Google™ app and Google Chrome™
Google, Android, Google Play, YouTube and other marks are trademarks of Google LLC.

Parts

Konrow thanks you

for choosing the SOFT5 smartphone. In this guide you will find all the information about using this smartphone.
WARNING : All packing materials, such as tape, plastic sheeting, string, and labels are not part of this product.

CONTENTS OF THE BOX:

Inserting a SIM card

• Switch off the phone and remove the back cover. Insert the SIM card correctly in the slot provided for this purpose (see the diagram opposite). You have 2 SIM card  ports (SIM1 and SIM2). Be sure to respect the direction of insertion of the cards.
• Then replace the back cover.

CAUTION : Data usage can only be used on one SIM card at a time.

Inserting a MicroSD

• Switch off the phone and remove the back cover.
• Insert the memory card in the slot provided for this purpose.
• Then replace the back cover.

CAUTION : Inserting or removing a SIM card and a MicroSD card requires the smartphone to be completely switched off.

Battery charge:

• To charge the battery, plug the USB cable (supplied) into the USB port of your smartphone and the other end into the AC adapter (supplied). Then connect the AC  adapter to a power outlet.
• The battery charge icon lights up while charging and indicates the state of charge.
• When the battery is fully charged, you can unplug the USB cable from the device and then from the power outlet.

IMPORTANT :

• The smartphone is charged only via its USB port.
  The battery should be charged for at least 5-7 hours when charging for the first time.
  Note: you can use the device while it is charging. It is then possible that the full charge time of the battery will be longer.

Precautions to be observed when charging the battery:

• To charge the battery, use only the AC adapter supplied with your device. Do not use any other power supplies or electrical devices.
• The electrical outlet to which the apparatus is connected must be installed near the equipment and must always be easily accessible.
• Always wait at least 5 seconds after switching off the device before restarting it. Switching the device off and on again immediately can damage the electrical circuits.
• Do not disassemble the battery. Do not throw the battery into fire or water. Do not charge the battery if the ambient temperature exceeds 45 ° C.
• For any repair or to replace the battery, contact a qualified technician.
• Battery life largely depends on how you use it. Do not expose the battery to temperatures below 0 ° or above 50 °. Its functioning could be altered.
• Strong electromagnetic interference or electrostatic discharge may cause malfunction or loss of data. If the device does not work properly, reset the smartphone or  unplug the AC adapter from the power outlet, then plug it back in.

Switch your smartphone on/off

To turn on the smartphone, press the button for 3 seconds.
On / Off button located on the edge of the smartphone.
If the smartphone is on, short press the button to put it in standby mode. Press again, to exit the standby.
To turn off the smartphone, press the button for 3 seconds On/Off while a menu appears, then click on the Power off button then confirm.

Lock/unlock SIM cards

Your SOFT5 is a dual SIM smartphone, it allows you to make calls with two subscriptions from the same device.
There are two slots for two SIM cards.

• When your phone starts up, it will prompt you to enter the PIN code of your two SIM cards in succession. (SIM1 then SIM 2)
• The emergency call function allows you to call an emergency number without having to enter the PIN code.

Lock/unlock the phone

To unlock the screen :

• Press the power key on your phone.
• Touch and drag the unlock icon upwards to unlock the device.
• You can set the screen lock by adding a password or a drawing to reproduce when unlocking your smartphone.

CAUTION : Forgetting or losing the password, PIN code or pattern used to lock the screen permanently blocks your smartphone.
In case of forgetfulness or loss, the product warranty will not take effect for such negligence. Indeed, even a reset cannot solve this problem. As a precaution, write down  your password or your drawing.
PASSWORD: _____

Make and receive a call

CAUTION : You cannot make or receive a call on both SIM cards at the same time.
For example, if you are in a call on the line of the SIM1 card, the correspondents trying to reach you on the SIM2 card will be automatically sent to the answering machine.

Make a call :

• Touch the icon on the main menu or the home screen to dial the number of your choice.
• Touch the icon of your operator to call with the SIM 1 or SIM 2 card.
• Press the +/- buttons to adjust the call volume.
• When you want to end the call, press the icon .

Receive a call :

• When receiving a call, swipe your finger towards the icon .
• When you want to end the call, press the icon .

Bluetooth/Wi-Fi activation

Note : In order to limit your exposure to electromagnetic fields, we recommend that you turn off Bluetooth and Wi-Fi when they are no longer in use.
You can activate Bluetooth using the settings shortcuts in the notification bar or in the settings of the smartphone.

• Press and slide the activation button to the right.
• Once Bluetooth is activated, the icon appears in your bar notification .

You can activate Wi-Fi using the basic settings shortcuts in the notification bar or in the smartphone settings.

• Press and slide the activation button to the right.
• Once Wi-Fi is activated, the icon appears in your notification .

Download an application
Your SOFT5 comes with the Google ™ online store. The Google Play Store, allows you to download applications such as utilities or games.
Access the online store by clicking on its icon.
Note : The availability of access to the Google Play Store depends on your telephone operator and the country in which you are located. Access to this online store requires  the creation of an account.
PLEASE NOTE: Konrow is in no way responsible for the content available on online stores. The product warranty will not take effect in the event of a malfunction due to  an application from online stores.

Restore factory settings

If you want to reset your smartphone, you can perform a data reset from the Android ™ operating system.
CAUTION : Performing a data reset will erase all your personal data, all contacts stored in your phone, and any applications you have installed. This is why we advise you to  make a backup of your data, before starting the procedure.
To perform a data reset :

• In Settings, click on “System> Advanced settings> Reset options”, then on “Erase all data”.
• Click on “Clear all data” to confirm.

The smartphone will turn off. Upon restart, the system will be reset.
NOTE : If you have any problem with your device, please perform a system reset first before returning it to service.
Google, Android, Google Play, and other marks are trademarks of Google LLC.

Safety instructions
Please read the safety instructions carefully.
Battery and charging
Always wait at least 5 seconds after switching off the device before restarting it.
Switching the device off and on again immediately can damage the electrical circuits.
Do not disassemble the battery. Do not throw the battery into fire or water. Do not charge the battery if the ambient temperature is below 0 ° C or above 45 ° C. For any  repair or to replace the battery, contact a qualified technician. Battery life depends largely on how you use it. To recharge battery, only use the AC adapter supplied with your  Konrow device. Do not use any other power supplies or electrical devices.
The electrical outlet to which the device is connected must be installed near the equipment and must always be easily accessible. The power cable must be routed in such a  way that it cannot be walked on or crushed, particularly at the point of the socket, where it is plugged in, where it is connected and where it exits the device. Do not overload  the electrical outlet. Use only the power source as shown. Unplug this device during lightning storms or when unused for long periods of time. Do not touch the power cord  when your hands are wet, and do not pull on the charger to unplug it.
The charger is designed for indoor use only and in a well ventilated area.
Use only the following charger :
Manufacturer’s sname : Konrow
Manufacturer’s address : 150 Avenue des Chartreux, 13004 Marseille FRANCE
Model : YZD-DM051000
Input voltage : 100-240V~50/60Hz 0.3A Max
Output voltage : 5.0V 1.0A
Hearing
At full power, prolonged listening to the device can damage the user’s ear. In order to avoid possible hearing damage, it is recommended not to use the device at high noise  levels for a long time.
While driving
In France, in accordance with article R412-5-1 of the Highway Code the use of a telephone held in the hand by the driver of a device or the wearing of any system such as  headphones, earphones, headset, headset likely to limit both the attention and hearing of drivers on board a vehicle in circulation is prohibited. The penalties for non- compliance with this article are a fine and the withdrawal of points from the driver’s license.
PLEASE NOTE: this regulation only applies in France. When traveling abroad, please consult the regulations in force in your country of destination beforehand.

Depending on the environment
Do not use your device in certain places such as airplanes, hospitals, service stations and professional garages, as well as while driving a vehicle. The electromagnetic waves of  the device can disturb the proper functioning of the electronic devices used in these different places. We advise you to stop or put your device in airplane mode in these  different places to avoid any disturbances.
Do not expose the device to direct sunlight or any other extreme source of heat or cold.
Temperature of use: -10 ° C and 40 ° C.
If you use an electronic implant (cardiac pacemakers, insulin pumps, neurostimulator, etc.) please keep a distance of 15 cm between the device and your electronic implant.
Device to be handled with care
Do not exert strong pressure on the screen or place objects on it. It could damage the screen. Keep the device away from any metallic object (coins, keys, etc.).
Do not drop the device. Do not expose it to shocks, friction and impacts.
Risk of fire or electric shock
Do not expose this device to rain or moisture. Do not expose the product to drops of water or splash and do not place any object filled with liquid, such as vases, on the  apparatus. Do not use the product near flammable or explosive sources. Do not install this apparatus near heat sources such as electric hobs, stoves or the like (even  amplifiers).
Using advice
Device maintenance
Do not put sharp objects in direct contact with the surface and do not spray cleaning product directly on the screen. Clean your device only with a soft cloth (dry or slightly  moistened).
Do not attempt to disassemble the device, it will no longer be covered by the warranty.
Use only spare parts / accessories and replacement parts specified by the manufacturer.
Refer to authorized personnel for any repairs. After any overhaul or repair performed on this product, ask the service technician to perform a safety check.
Avoid data loss
Strong electromagnetic interference or electrostatic discharge can cause malfunction or loss of data. If the device does not operate properly, reset the device or unplug the AC  adapter from the power outlet and plug it back in. To avoid data loss, remember to make a backup (computer or paper) of the information stored in the device.
Recycling
The symbol shown here and on the device means that the device is classified as electrical or electronic equipment and should not be disposed of with other household or commercial waste at the end of its life.
The WEEE Directive 2012/19 / EU (Waste Electrical and Electronic Equipment
Directive) was introduced to recycle devices using the most efficient recovery and recycling techniques, in order to minimize the effects on the environment. environment,  dealing with hazardous substances and avoiding more and more landfills.
Device Disposal Guidelines for Home Users:
When the device is no longer in use, remove the battery and dispose of it and the device according to local recycling processes. For more information, contact the local  authorities or the dealer of the device.
Disposal instructions for the device for professional users:
Professional users should contact their suppliers, check the terms and conditions of the purchase contract, and ensure that this device is not mixed with other commercial waste when discarding.

Specific Absorption Rate “SAR” – Exposure to radio frequencies
Your device is designed and constructed to comply with European standards for exposure to radio frequencies.
The specific absorption rate (SAR) of the devices quantifies the user’s maximum exposure level to electromagnetic waves, for use near the ear and close to the body.
European regulations require that the SAR does not exceed the average of 2W / kg on 10g of tissue. The SAR value is determined based on the highest level of radio  frequencies emitted during laboratory testing. The actual SAR value when using the device is below this level. The device’s SAR value may vary depending on the following  factors: proximity/distance from a relay antenna, use of accessories and others.

CAUTION : The SAR index may vary depending on national disclosure and testing requirements and the network frequency band.
Advice on reducing the level of exposure to electromagnetic radiation:
Be sure to use your device in good reception conditions, to reduce the amount of radiation received (especially in an underground car park or when traveling by transport  (train, car)).
A reception icon indicates the quality of reception of your device, when the network signal gauge is plain it means that the reception is good. In order to limit exposure to  radiation, we recommend that you use the headset.
In order to limit the negative consequences of exposure to prolonged radiation, we advise adolescents to keep the device away from their lower abdomen and pregnant  women to keep the device away from the stomach.

In case of problem :
Contact our after-sales service from the contact page of our website : www.konrow.com
Made in China
2021 Konrow.
If there is an unresolved problem, please contact your dealer. For safety reasons, only our

technical station or a “Authorized Repair Center” is authorized to work on our products.
The Konrow supplier guarantee is valid for normal use of the product as defined in the user manual.
Damage due to a cause unrelated to the device is excluded from this warranty. In particular,
the warranty does not apply if the device has been damaged as a result of an impact or a fall, an
incorrect operation, a connection not in accordance with the instructions mentioned in the manual,
the effect of lightning, mains surge, insufficient protection against heat, humidity or frost.
The guarantee extends only to metropolitan France.

The warranty does not cover:

• User manuals, applications, settings, content or data of any kind.
• Normal wear and tear of the product (screens, batteries or camera).
• Any deterioration of the product due to improper use, especially those caused by objects, pressure, falling.
• Any use of the product that does not comply with the precautions for use stipulated in the user manual.
• Damage caused to the product by another product connected or used with, an accessory or software not supplied by Konrow.
• Any damage to the battery.
• The product or its accessories if it has been disassembled or modified in any way.
• Any product that cannot be identified by its serial number or IMEI number (s).
• If these elements have been removed, erased, modified or made illegible, the warranty does not apply.
• Damage to the product due to exposure to humidity, extreme heat or cold conditions, corrosion, oxidation, with any liquid whatsoever.
• Any damage to the SIM reader (s) or MicroSD reader.
• In any event, the legal guarantee for hidden defects will apply in accordance with articles 1541 and following of the French Civil Code.

KONROW
Simplified declaration of conformity
We, Konrow – 150 Avenue des Chartreux – 13004 Marseille – FRANCE, hereby declare that the Smartphone SOFT5 complies with the essential requirements of the RED Directive 2014/53/UE :
The Full declaration of conformity is available in the following link: http://www.konrow.com/download/Declaration_de_conformite/SOFT5/Declaration_of_conformity_full.pdf
The complete informations about the device can be found in the different sections below:

The procedure of Declaration of conformity RED was conducted under the supervision of the following organisation:
PHOENIX TESTLAB Königswinkel
10, D-32825 Blomberg, Germany.
Téléphone: +49(0)5235-9500-24
Fax: +49(0)5235-9500-28

French regulation require that the SAR does not exceed the maximum value of 2W/kg on 10g of tissue. The device complies with radio frequency regulations when the  device is used at the ear and at a distance of 5mm from the body.

www.konrow.com

References

• Téléphonie mobile française | Konrow

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