GRIZZL-E GRS-14-24-AW Smart Avalanche Edition EV Charger User Manual

June 6, 2024
GRIZZL-E

AVALANCHE EDITION
User manual and installation guide

Grizzl-E Home EV Charging Station – Avalanche Edition

The Grizzl-E Avalanche Edition is a simple, powerful, heavy-duty, and portable electric vehicle charging station made in Canada and built to withstand the harshest conditions. Grizzl-E Avalanche Edition comes exclusively with a Premium 24ft cable which remains flexible in cold temperatures. Internal design and components of the charger have been selected to provide maximum operational life of the device and be able to withstand the elements.
Grizzl-E provides up to 10 KW of power to your vehicle. Physical switches inside can be set to provide 16 Amps, 24 Amps, 32Amps, or 40 Amps adjustable maximum current.

IMPORTANT SAFETY INSTRUCTIONS

This document contains instructions and warnings that must be followed when installing and using the GRIZZL-E Avalanche Edition Electric Vehicle Supply Equipment (EVSE). Before installing or using the EVSE, read this document including any WARNING and CAUTION symbols.

The symbols used have the following meaning:

**** Warning: risk of personal injury
Warning: risk of electric shock

Warning: risk of fire
Caution: risk of damage to equipment

  • This document provides instructions for the charging station and should not be used for any other product. Before installation or use of this product, review this manual carefully and consult with a licensed contractor, licensed electrician, or trained installation expert to ensure compliance with local building codes and safety standards.
  • Consult a licensed electrician to ensure that you can safely install and use this product.
  • Ensure that the materials used, and the installation procedures, follow local building codes and safety standards.
  • The information provided in this manual in no way exempts the user of responsibility to follow all applicable codes or safety standards.

OVERALL WARNINGS & CAUTIONS

Basic precautions should always be followed when using electrical products, including the following:

  • Read all the instructions before using this product.
  • Children should not use this device.
  • Do not put fingers into the EV connector.
  • Do not touch live electrical parts.
  • Do not use this product if the flexible power cord or EV cable is ragged, has broken insulation, or has any other signs of damage.
  • Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
  • Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a licensed electrician if you are in doubt as to whether the product is properly connected and grounded.

Repair and Maintenance Clause

  • All United Chargers products do not require routine maintenance however, periodic inspections should be conducted to ensure that all parts remain in good working order
    and no damage exists.

  • Do not attempt to open, disassemble, repair, tamper with, or modify any components of the products. Contact United Chargers for any repairs.

WARNING: This equipment is intended only for charging vehicles that do not require ventilation during charging. Please refer to your vehicle’s owner’s manual to determine ventilation requirements.

FCC Declaration of Conformity

This charging station complies with part 15 of the FCC Rules. Changes or modifications to the charging station not expressly approved by the manufacturer could void FCC  compliance.
Operation is subject to the following two conditions:

  1. This charging station may not cause harmful interference
  2. This device must accept any interference received, including interference that may cause undesired operation.

CAUTION: The service wiring in this section is specific to North America only. Before installing the Charging Station, identify the type of utility service connection onsite. If unsure about the type of connection available at the service panel, contact your utility service provider.

Product Features

GRIZZL-E™ Avalanche Edition Electric Vehicle Charging Station (EVSE)

  • J1772 AC Level 2 (208-240 VAC), 40A Continuous Rated (9.6 kW)
  • Adjustable Maximum Current Output (40A, 32A, 24A, 16A) to Support Multiple Circuit Ratings (50A, 40A, 30A, 20A)
  • Extreme Duty, Rigid & Compact Design:
  • Robust and heavy-duty aluminum cast case; airtight enclosure for indoor or outdoor use
  • No user interface is required with EVSE, simply Plug-in into your EV to initiate charging
  • EasyEvPlug™ or Tesla EasyEVPlug™ Plug holster and cable management device.
  • Plug-in Configuration for easy portability.
  • Wall Mount with security features (including single stud mount), Pedestal, Bollard/Pole (Single & Dual Port) available from United Chargers.
  • UL certified.

Adjustable Maximum Current Output to Support Multiple Circuit Ratings

The GRIZZL-E™ Avalanche Edition Electric Charging Station features the ability to adjust the maximum charging station current output to allow the use of a 50A, 40A, 30A,  or 20A Dedicated Circuit as follows:

50A Circuit Rating:
40A Circuit Rating:
30A Circuit Rating:
20A Circuit Rating:| To support 40A (9.6kW) Maximum Charging Station Output
To support 32A (7.68kW) Maximum Charging Station Output
To support 24A (5.76kW) Maximum Charging Station Output
To support 16A (3.84kW) Maximum Charging Station Output
---|---

The Default Factory Setting is 40A (9.6kW). To change the maximum current output, refer to Chapter 3.1 Adjust Maximum Current Output on page 11. If you are unsure of the circuit ratings in your home consult a licensed electrician.

Self-Monitoring and Recovery | Power Outage Recovery

When a charging session is interrupted due to a temporary error condition, the charging station will automatically restart charging when the cause of the temporary error condition returns to normal. Refer to Chapter 9.3 Self- Monitoring and Recovery (Auto Restart) on page 23 for more information.

Security and Tamper Feature

In addition to the included security pin that secures the charging station to the wall mount bracket, a coupler lock and key with a length of 90mm and diameter of 7mm can also be used to lock and secure the Grizzl-E Charging Station to the wall mount.

Product Specifications

United Chargers GRIZZL-E™ Electric Vehicle Charging Station (EVSE)

Description

|

Specifications

---|---
Model Number| GR1-1424PCC
Connector / EVSE Level| SAE J1772; AC Level 2
Max Output Rating| 40A; 9.6 kW Maximum Output – For use with 50A Circuit Rating
Alternate Adjustable Output Ratings| 32A; 7.68 kW Maximum Output – For use with 40A Circuit Rating
24A; 5.76 kW Maximum Output – For use with 30A Circuit Rating
16A; 3.84 kW Maximum Output – For use with 20A Circuit Rating
Charge Cable Length| 24 ft. (7.2m)
Electrical Circuit / Input Power
Requirements| Circuit Requirement: Dedicated Single Phase 208-240VAC, 50/60 Hz.
Branch Breaker: Double pole.
Circuit Conductors: Line 1, Line 2, Earth / Ground.
Input Power
Connection| Standard: Plug-in NEMA 14-50 Plug.
The plug is removable for Hardwire Connection.
Charging Station Color| White Special Edition Enclosure
Installation Rating| NEMA 4, Indoor/Outdoor Rated
Operational Ratings| Temperature: -22⁰F to 122⁰F (-30⁰C to 50⁰C); Humidity: 95% RH noncondensing
Mounting| Wall or Pedestal Installation
Overall Dimensions| EVSE: 10.25 x 6.25 x 3.75 inches (26.0 x 16.0 x 9.3 cm)
Display & Indicators| LED Charge Status Indicators (Power/Ready, Charging, Fault)
Cable Management| J1772 Holster or Tesla Holster with cable management
Standards & Compliance| UL certified

INSTRUCTIONS Manual
United Chargers GRIZZL-E ™ Electric Vehicle Charging Station (EVSE)

Introduction and Unpacking

This user manual applies to the GRIZZL-E ™ Avalanche Edition EVSE for Plug-in Hybrid Electric Vehicles (PHEVs) and Electric Vehicles (EVs).
The following items are included in the Grizzl-E Avalanche Edition Package:

Charging Station with input and output cable (x1)

Installation Planning and Service Wiring:

WARNING: Disconnect the power supply to the charging station before installing, adjusting, or repairing the charging. Failure to do so may result in physical injury or damage to the power supply system and the charging station.

CAUTION: To reduce the risk of fire, connect only to a circuit provided with the minimum branch circuit overcurrent protection requirements in accordance with the National  Electrical Code ANSI/ NFPA 7- and the Canadian Electrical Safety Code, Part 1, C22.1. If you are unsure if your circuit meets these requirements consult a licensed electrician.

2.1 Electrical Source Requirements

  • Prior to mounting, locate an available electrical source that can support the following
    Input Requirements for the Charging Station Per local Electrical Safety Code requirements:
    » 40A Maximum Output Setting (Default Factory Setting): a DEDICATED CIRCUIT rated for 50A; 208-240 VAC, 50-60 Hz, Single Phase must be used.
    » 32A Maximum Output Setting (Optional Setting): a DEDICATED CIRCUIT rated for 40A; 208-240 VAC, 50-60 Hz, Single Phase must be used.
    » 24A Maximum Output Setting (Optional Setting): a DEDICATED CIRCUIT rated for 30A; 208-240 VAC, 50-60 Hz, Single Phase must be used.
    » 16A Maximum Output Setting (Optional Setting): a DEDICATED CIRCUIT rated for 20A; 208-240 VAC, 50-60 Hz, Single Phase must be used.

  • A Double Pole Circuit Breaker of the circuit rating must be used.

  • The Charging Unit has a built-in GFCI protection; do not provide any additional GFCI protection upstream of the charging unit.

  • The Charging Stations can connect a Standard NEMA 14-50 Receptacle, or the unit can be hardwired

2.2 Grounding Instructions
The charging station must be implemented equipment grounding through a permanent wiring system or an equipment grounding conductor. Use a cable with a dedicated grounding conductor connected to the equipment ground terminal block.

 Adjustable Maximum Current Output to Support Multiple Circuit Ratings

The GRIZZL-E ™ charging station features the ability to adjust the maximum Charging Station current output to support 50A, 40A, 30A, or 20A Dedicated Circuit ratings as follows:

Circuit Rating Maximum Charging Station Output
50A 40A (9.6 kW)
40A 32A (7.68 kW)
30A 24A (5.76 kW)
20A 16A (3.84 kW)
  • The Charging Station Default Factory Maximum Current Output Setting is 40A (9.6 kW) for use with a 50A Circuit Rating.
  • The Circuit must be a DEDICATED CIRCUIT 208-240 VAC, 50-60 Hz, Single Phase.
  • Requirements govern that only 80% of the circuit rated load may be utilized, hence the higher Circuit Rating Requirement relative to maximum Charging Station output.

3.1 Adjust Maximum Current Output
To adjust the Maximum Current Output Setting:

  1. Place the Charging Station on a flat surface with the front cover facing up.
  2. Remove the front cover by removing the 4 screws at each corner of the charging station. CAUTION: The LED pipe is attached to the front cover. When the front cover is removed, place it on a flat surface facing down to avoid damage to the LED pipe.
  3. With the front cover placed to the side, locate the DIP switch on the charging station circuit board. The DIP switch is a 3-position switch on the main circuit board,  located directly to the left of the LED. WARNING: Do not touch live electrical parts. Disconnect the power supply to the charging station and verify no power is present before adjusting the DIP Switches. A  non-conductive object MUST be used to adjust the DIP switch settings. Failure to do so may result in physical injury or damage to the power supply system and the charging station.
  4. Using a non-conductive object adjust the Maximum Current Output to either 32A, 24A, or 16A, using the following combination of DIP switch settings:
  5. Once the DIP Switch Setting is adjusted, reassemble the charging station. Reinstall the top cover to the charging station using the following torque force to secure the (4)  socket cap screw:

Calibrating the GRIZZL-E Unit (Optional)

WARNING: Electrical Power MUST remain OFF and DISCONNECTED before setting or changing the DIP switch. Incorrect connections may cause electric shock.

Note:
Calibration should be done before adjusting the charging station’s maximum current output settings.

Calibration Steps:

  1. Remove the front cover by removing the 4 screws at each corner of the charging station.
    For more information on how to remove the front cover refer to Chapter 3.1 Adjust Maximum Current Output on page 11.

  2. Using a non-conductive object, calibrate the Grizzl-E unit by adjusting the DIP switch settings as follows:

  3. Close the lid, and re-secure the screws.

  4. Power ON the supply unit until the front LED light turns solid red LED. The solid red LED indicates that the calibration is finished.

  5. Once calibration is complete, follow the steps from the user manual to set the maximum current output. Refer to Chapter 3.1 Adjust Maximum Current Output on page 11.

Installation

5.1 Tools & Parts Required for Installation
Prior to mounting, determine the location of acceptable mounting support. All charging station products must be anchored into mounting support such as a 2” x 4” stud or a  solid concrete wall. DO NOT mount this unit directly to a stucco/drywall/wallboard.

Tool Size Source of Supply Remark
Mounting Bracket 255 x148 x 36 mm Included with Product For mounting the

charging
station to the wall/structure
Socket cap screw
(x4)| 5/16”| Included with Product| For securing the charging station to the Mounting Bracket
Robertson-Head Screw (x2)| #14| Included with Product| For installing the Mounting
Bracket to the wall/structure
Holster/Tesla Holster™| 58 x 58 x 70 mm| Included with Product| To store the EV charging Plug
and Cable
Phillips-Head Screw (x8)| #8| Included with Product| For installing the EasyEvPlug™ to the wall/structure
Anchors (x8)| #8| Included with Product| For installing the EasyEvPlug™
to the wall/structure
Philips Screwdriver| PH3| Commercially Available| For Holder Installation and Optional Hardwire Install
Allen key| M4| Commercially Available| For Charging Station Cover Screws
Allen key| 3/16”| Commercially Available| For installing the enclosure plate to the back of the station body.

Table 2-1 Tool & parts required for installation

5.2 Install the Charging Station

  1. Separate the front and back pieces of the mounting bracket by pushing down on the notch.

  2. Attach the front piece of the mounting bracket to the back of the charging station using the Socket-cap screws. Ensure the top of the mounting bracket is matched with the top of the charging station.

  3. Secure the back piece of the mounting bracket to the wall or other suitable structure using the Robertson-head screws.
    The back piece of the mounting bracket has 3 holes to support attachment to various surfaces. Use the top two holes to attach the mounting bracket to a wall stud. Mounting Screw Recommendations:
    • For finished walls supported by wood studs, use #14 or M6 tapping screws. (Included).
    •  For masonry walls, use M6 mechanical screws. (Commercially available)
    •  Use the following torque force: Mount the unit between 24 inches (0.6 m) and 48 inches (1.2 m) from the ground. The NEMA outlet should be located no less than 20~26” from the ground or as defined by applicable, local electrical safety codes and standards.

  4. Mount the charger on the wall by securing the front piece of the mounting bracket to the back piece of the mounting bracket.

  5. Secure the charger in place by inserting either the security pin or the outdoor security lock into the mounting bracket.

  6. Plugin the power cord to the NEMA 14-50 Wall Outlet/Receptacle.

EasyEvPlug Holster and Cable Management System

The EasyEVPlug™ Holster or Tesla EasyEVPlug™ Holster is the new innovative method to pro- test your plug and manage your cord. It has the following features:

  • No need to aim – flawless plug even in the dark.
  • Your EV holster will always be in a convenient location.
  • Saves space – special angle for less wall clearance.
  • Integrated cable management – holds up to 25 feet of cable.

The EasyEvPlug holster can be installed at any location near the charging station.

  1. Hold the back of the holster against the mounting surface. Fasten Phillips head screws through back holes. Use anchors if attaching directly to drywall.
  2. Insert charging connector into the holster.
  3. Wrap cable on top of EasyEvPlug.

Input Wiring Connection (Optional Hardwire Connection)

  1. Choose the appropriate conduit in accordance with all applicable, local, and electrical safety codes and standards.
  2. Using the appropriate tool, clamp the wire terminal to the copper wire. For non-insulated terminals, use a heat shrink tube to cover the non-insulated portion of the terminal.
  3. Remove the front cover by removing the 4 screws at each corner of the charging station. For more information on how to remove the front cover refer to Chapter 3.1  Adjust Maximum Current Output on page 11.
  4. With the front cover placed to the side, use a Philips head screwdriver to release terminal screws of the or 14-50 Plug cable. Loosen the Strain Relief Fitting for the or 14-50  Plug and Remove the Plug. Remove the Strain Relief connector.
  5. Insert the wire end passing through the conduit and insert them into the input wiring hole. (Use Red wire for L1, Black wire for L2, Green wire for G). Attach the copper wire to the corresponding terminal block. Use the following wire and torque force when connecting to the input terminal block. CAUTION: To reduce the risk of fire, connect only to a circuit provided with the appropriate amperes minimum branch circuit overcurrent protection in accordance with the  National Electrical Code, ANSI/NFPA 70, and the Canadian Electrical Code, Part I, C22.1.
    Model| Current Setting| Circuit Rating Requirement
    ---|---|---
    GRIZZLE ™| 40A| 50A
    GRIZZLE ™| 32A| 40A
    GRIZZLE ™| 24A| 30A
    GRIZZLE ™| 16A| 20A
  6. Once the input wiring and conduit are connected, reassemble the charging station. Reinstall the charging station font cover using the following torque force to secure the (4) Torx screws:
Screw Torque
M4 16 kg-cm    13.88 lb-in

Charging Status Indicators and Buzzers

Table 7-1 Charging status indicators

LED Indicator

| Buzzer| Description|

Definition

---|---|---|---
| No buzzer| Not illuminated| Power Off
| No buzzer| White| Initialization
| No buzzer| Blue Steady| Ready
| No buzzer| Blue Steady| Vehicle detected
| No buzzer| Green Flashing| Charging in progress
| No buzzer| Green Flashing| Charging complete or no
current consumed by the car
| Buzzer sounds continuously| Red Steady| Unrecoverable Fault
| Buzzer beeps for 5 times and then
stays off| Red Flashing| Recoverable Fault

Note:
In the instance the “Red Steady” or “Red Flashing” Fault light remains, it is recommended that you:

  1. Unplug the charging Connector from your EV
  2. Turn off the power to the Charging Station by switching the upstream circuit breaker to the “OFF” position
  3. With the circuit breaker in the “OFF” position, wait 1-2 minutes and then switch the upstream circuit breaker back to the “ON” position
  4. Confirm the Fault light is no longer present. If the Fault light remains, please contact United Chargers.

Operation

9.1 Connect and Charge
Insert the charging Connector into the EV and ensure the connector is fully seated/locked in place. Once complete, the charging session will begin.

9.2 Stop Charging

  1. Unplug the charging station by pressing the connector button and removing the Charger Connector from the EV (once the connector button is depressed, the charging session terminates immediately).
  2. Return the connector to the holster.

9.3 Self-Monitoring and Recovery (Auto Restart)
When a charging session is interrupted due to a temporary error condition, it will automatically restart charging when the cause of the temporary error condition returns to normal. The status indicator lights remain to flash RED until the error condition is resolved.

  • Temporary error conditions include: Over Current, Under Voltage, Missing Diode, Ground Fault, and Over Temperature.
  • For Over Current (OC) conditions: The charging session will be stopped while OC occurs. After recovery from OC for 30 seconds, the charging station will automatically restart charging four times.
  • When the charging session stopped due to the Ground Fault (GFCI) trip, the charging station will try to restart after 15 minutes for 4 times. After 4 times, the charging station buzzer will stay on continuously, and the status indicator will stay RED. The user should plug out and plug in the power cable of the charging station.

General Product Care and Use Information

The exterior of the charging station is designed to be waterproof and dustproof (NEMA 4 Outdoor Rated). However, periodic cleaning may be required, depending on local conditions. To ensure proper maintenance of the charging station, follow these guidelines:

  • To avoid damaging the finish of the products, only use an automotive-grade soft cleaning cloth with soap and water to remove accumulated dirt and dust. Do not use cleaning solvents to clean any of the product components.

  • Despite the water-resistance of the enclosure, submerging the unit in water is not recommended.

  • Ensure the charging connector is put back in the holster after charging to avoid damage.

  • Ensure the power cable is stored on the charging station after use to avoid damage.

  • If the power cable or the charging connector is damaged, turn off the charging station supply circuit breaker, do not use the charging station, and Contact United Chargers
    Customer Support for replacement parts.

  • When moving or lifting the unit, always grasp and carry by the charging station body. Never attempt to lift, move, or carry the unit by any of the electrical cables. Improper
    handling may cause damage to the unit.

Warranty

GRIZZLE ™ Avalanche Edition EV Residential Charging Stations 3-Year or 5-Years Replacement Warranty.
Grizzl-E Avalanche Edition comes with the option of a 3-year or 5-year manufacturer’s warranty.
This warranty is extended by United Chargers to original purchasers of GRIZZL-E ™ EV Charging Stations. United Chargers warrants that this product is free from defects in materials and free from defects in workmanship for the period specified in the warranty from the date of purchase. No agent, employee, or representative of United Chargers has any authority to affirm, represent or warrant anything concerning GRIZZL-E ™ EV Charging Stations, except for the affirmation and representation which is specifically included within this warranty.

This warranty will not apply if the product has been misused, abused, or altered. Warranty for the cable does not include normal tear and wear. Plugs that have been exposed to snow or water for a prolonged period of time are not covered by this warranty. The warranty will apply only if the product is defective. United Chargers assumes no liability for any dismantling, removal, installation, re-installation, labor costs, or any consequential damages associated with this warranty. United Chargers is not responsible or liable for any costs associated with faulty installations.

United Chargers shall make the final decision, in fairness to all concerned, as to the legitimacy of any such claim on this warranty. Upon discovery of any defective GRIZZL-E  ™, please contact our Customer Service Department for further instructions as to how to repair or replace the defective unit or log into your account at www.grizzl-e.com and submit a support ticket.

United Chargers Inc
90 Gough Road, Unit 2
Markham, Ontario L3R 5V5 Canada

Phone: +1-833-840-4970
E-mail: [email protected]
Website: www.grizzl-e.com

The most up to date and valid information is available at the online version of the brochure, located here: https://grizzl-e.com/manuals/

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