Globe Electric GE50020A Wifi Smart Socket User Guide

June 6, 2024
Globe Electric

Globe Electric GE50020A Wifi Smart Socket

Welcome

Get started

  • Download the Globe SuiteTM app f rom the App Store or Google Play to your mobile device.

  • Launch the Globe SuiteTM app.

  • To register, enter your email address. Create a password, then login to the app.
    OR

  • Login if you already have an account.

Verify your network

  • Verify your network and ensure your mobile device is connected to a 2.4 GHz Wi-Fi channel.
  • Consult your router documentation for detailed instructions on how to change wireless settings.
  • Once your devices have been successfully paired, you can switch back to mixed mode or use a cellular data network to control your smart products.

Scan mode

  • Power on your device.
  • Select the “+” symbol on the top right hand corner.
  • Follow instructions within the app.
  • If your device is flashing rapidly and fails, try using EZ Mode.

EZ mode

  • Select the “+” symbol on the top right hand corner.
  • Select “Manual”.
  • Select your product type and follow the instructions within the app.
  • If the connection fails, try using AP mode.

AP mode

  • Select the “+” symbol on the top right hand corner.
  • Select “Manual”.
  • Select your product type.
  • Open the menu on the top right hand corner and select “AP mode”.
  • Follow the instructions within the app. You’re good to go.

Setup voice assistance

  • Instructions in the Globe SuiteTM app: Select “Profile”, select “Integration”, choose your voice assistant, and follow instructions.

Did you know?
Most modern routers are dual band meaning they support both 2.4 GHz and 5 GHz channels. The most common wireless options are:

  • Mixed: The router will broadcast both 2.4 GHz and 5 GHz simultaneously under the same SSID. The device will choose which to connect to based on multiple variables (congestion, distance to router etc.).
  • 2.4 GHz: Broadcast only on this channel.
  • 5 GHz: Broadcast only on this channel.
  • Dual 2.4 and 5 GHz using Separate SSIDs: Router will broadcast both channels and the user manually decides which to connect to.

Have a question?We can help!

Visit Website

www.globe-electric.com/smart

Email

smartsupport@globe-electric.com

Check us out on YouTube

Contact no:

1-888-543-1388

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