CHEF CHG16MB Indoor Smokeless Infrared Grill User Manual

: June 6, 2024
: CHEF

Table of Contents

SAFETY INFORMATION
- POWER SUPPLY CORD
SET UP & USE
TROUBLESHOOTING & WARRANTY
- LIMITED WARRANTY
Registration
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CHEF CHG16MB Indoor Smokeless Infrared Grill User Manual

SAFETY INFORMATION

DANGER – Immediate hazards which WILL result in severe personal injury or death.

WARNING – Hazards or unsafe practices which COULD result in.

CAUTION – Hazards or unsafe practices which COULD result in minor personal injury.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
When using electrical appliances, basic safety precautions should be followed, including the following.

READ ALL INSTRUCTIONS BEFORE USE
Do not touch hot surfaces. Use handles or knobs. Use oven mitts or potholders.
To protect against risk of electric shock, do not immerse cord, plugs or unit in water or other liquid.
Close supervision is necessary when any appliance is used by or near children.
Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning appliance.
Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair or adjustment.
The use of accessory attachments not recommended by the manufacturer may cause injuries.
Do not use outdoors.
Do not let cord hang over the edge of the table or counter, or touch hot surfaces.
Do not place on or near a hot gas or electric burner or heated oven.
Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
To disconnect, remove plug from the wall outlet.
Do not use appliance for other than intended use.
Do not operate for more than 60 minutes in a 2 hour period.
Use extreme caution when removing tray or disposing of hot grease.
Do not clean with metal scouring pads. Pieces can break off the pad and touch electrical parts, creating a risk of electric shock.
Fuel, such as charcoal briquettes, is not to be used with appliance.
Use only on properly grounded outlet.
A fire may occur if the Smokeless Grill is covered or touching flammable material, including curtains, draperies, walls, and the like, when in operation. Do not store any item on top of the appliance when in operation.
Do not stare at the lighted lamp for long or extended periods of time. May cause damage or blurriness to vision and damage to the eyes.
During cooking, please do not cut food by knife or metal utensils in the barbecue grid. Please do not wash or wipe the barbecue grid with metal or rough objects, to avoid damage to the non-stick coating.
The appliance is operated at high temperature, and to avoid scalding, during operation, please do not touch the hot surface, components or appliance inside. Before removing the barbecue grid or drip tray, or moving, handling, cleaning or storing the appliance, the appliance should be cooled.
Do not dump any liquid (beer, brandy or water) on the barbecue grid or drip tray, as this may cause a fire.
Do not heat other kitchenware or accessories on the barbecue grid.
Do not place the following materials on the electric appliance: paperboard, plastics etc.
Do not cover the barbecue grid with metal foil or plate, otherwise the appliance will be overheated.
Before opening the barbecue grid, clear away any object above it and any combustible nearby.
When the barbecue grid is opened, do not put any food or object on the drip tray.
Put food on the accessory of barbecue grid rather than directly placing it inside the product.
When barbecuing fatty meat or sausage, be careful with the spilled fat.
Do not operate the appliance without barbecue grid and drip tray. Before attaching the power plug to the outlet, always assemble the barbecue grid and drip tray on the product. If the barbecue grid and drip tray cannot be assembled due to deformation, please do not use the appliance.
POWER SUPPLY CORD:
A short power supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
If the power supply cord is too short, do not use an extension cord. Have a qualified electrician or serviceman to install an outlet near the appliance.
If it is absolutely necessary to use longer cord sets or an extension cord, extreme care must be exercised.
The marked electrical rating of the cord set or extension cord must equal to or be greater than the electrical rating of the appliance. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.

NOTE: Neither Commercial Chef nor the dealer can accept any liability for damage to the product or personal injury resulting from failure to observe the electrical connection procedures.

SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY

POWER SUPPLY CORD

A short power supply cord is provided to reduce the risk of becoming entangled in or tripping over a longer cord.
If the power supply cord is too short, do not use an extension cord. Have a qualified electrician or serviceman to install an outlet near the appliance.
If it is absolutely necessary to use longer cord sets or an extension cord, extreme
care must be exercised.
The marked electrical rating of the cord set or extension cord must equal to or be greater than the electrical rating of the appliance. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.

NOTE: Neither Commercial Chef nor the dealer can accept any liability for damage to the product or personal injury resulting from failure to observe the electrical connection procedures.

SET UP & USE

PARTS & FEATURES

Parts & Features

PRODUCT SPECIFICATIONS

Input: 120V-60Hz
Rated power: 1660W
Grate material: Aluminum with non-stick coating

BEFORE FIRST USE

Clean the appliance and the grate thoroughly (see the ‘Cleaning and Maintenance’ section).
Wipe the appliance with a damp cloth.

USING THE APPLIANCE

. Place the base on a clean, flat surface.
Slide the drip tray into the base.
Place the grill grate on top of the base and ensure it is secure.
Plug power cord into wall socket and turn the control knob to the ‘keep-warm’ position for 5 seconds.
Turn the control knob to the ON position.
The grate will take 6-7 minutes to heat up.
Use a spatula or a pair of tongs to place the food on the heated grate.
When food is cooked, either remove from heat or use the KEEP WARM setting to leave on heated grill.
Use a spatula or a pair of tongs to remove the food. Do not use metal, sharp or abrasive kitchen utensils.
Loosen any solid food debris or grease carefully with a spatula and remove excess oil from the drip tray before you grill the next batch of food.
When you have finished grilling, switch the dial to the OFF (O) position, and unplug the cord from the outlet.
Do not remove any parts of the grill (drip tray, grate) until the unit has cooled completely.

CAUTION: The grate becomes extremely hot during use. Do not touch hot surfaces with bare hands. Use oven mitts and handles when handling unit. Do not place on furniture or other delicate surfaces.

TIPS

The infrared heat technology will produce much less smoke than ordinary grills. It is not 100% smoke-free when cooking food with lots of oil and fat. In those instances, please use the smoke-less grill under a range hood for better smoke control.
Do not turn the grilled food too frequently, to ensure that it retains its juices and does not dry out.
Fresh meat gives better grilling results than frozen or defrosted meat.
For best results, make sure the meat you prepare is no thicker than approximately one-half inch thick.

COOKING TIME

Below are estimated grilling times for different food. Actual grilling time depends on the type of food, its thickness, its temperature, and your own personal taste.

Steak (bone in)

| 12-16 min.| Hot Dog| 12-16 min.
---|---|---|---
Steak| 8-15 min.| Sausage|

16-18 min.

Pork Chop (bone in)

6-15 min.

Burger

8-15 min.

Fish Fillet

| 15-16 min.| Bread|

2-5 min

Shrimp

|

12-14 min.

NOTE: Consuming raw or under cooked meats, poultry, seafood, shellfish or eggs may increase your risk of illness. Cook your food thoroughly before eating

CLEANING AND MAINTENANCE

Set the control knob to the OFF (O) position and unplug the power cord.
Let the base, grate, drip tray cool down completely before cleaning the appliance.
Remove excess oil from the grate using a paper towel before you remove the grate for cleaning.
Slide the drip tray out of the base.
Soak the grate and the drip tray in hot water with some dish washing liquid for five minutes. For tougher food debris or grease, drizzle some lemon juice onto the grate to loosen them.
Clean the grate and the drip tray with a soft cloth or sponge in hot water with some dish washing liquid or in the dishwasher.
Clean the base with a damp cloth.
Dry the grate and drip tray.
Reassemble the appliance.

NOTE

Clean the appliance after every use.
The grate and drip tray are dishwasher safe.
Never use abrasive cleaners and materials, as this damages the non-stick coating of the grate.
If there is solid food residue on the inside walls of the base, you can use a ceramic scraper to remove the residues.
Do not immerse the base into water for cleaning.

Electrical waste should not be disposed with household waste. Check with your local authority or retailer for recycling advice.

TROUBLESHOOTING & WARRANTY

BEFORE YOU CALL FOR SERVICE

IF THE APPLIANCE FAILS TO OPERATE:

Check to make sure that the appliance is plugged in securely. If it is not, remove the plug from the outlet, wait 10 seconds and plug it in again securely.
Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to be operating properly, test the outlet with another appliance.

IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE APPLIANCE YOURSELF.

CUSTOMER SERVICE

IMPORTANT

DO NOT RETURN THIS Appliance TO THE STORE

If you have a problem with this appliance, please contact the W Appliance Co. Customer Satisfaction Center at 1-855-855-0294.

DATED PROOF OF PURCHASE, MODEL # AND DATE CODE REQUIRED FOR WARRANTY SERVICE

LIMITED WARRANTY

Commercial Chef brand is used under license. Any repair, replacement, or warranty service, and all questions about this appliance should be directed to W Appliance Co. at 1855-855-0294 from the USA or Puerto Rico.

W Appliance Co. warrants to the original purchaser that the appliance will be free from defects in material, parts and workmanship for the period designated for this appliance. The warranty commences the day the appliance is purchased and covers up to a period of 1 year (12 months) for labor/1 year (12 months) for parts (manufacturing defects only).
W Appliance Co. agrees that it will, at its option, replace the defective appliance with either a new or re manufactured appliance equivalent to your original purchase during the warranty period.

Exclusions: This warranty does not apply to the below:

If the appearance or exterior of the appliance has been damaged or defaced, altered or modified in design or construction.
If the appliance original serial number has been altered or removed or cannot be readily determined.
If there is damage due to power line surge, user damage to the AC power cord or connection to improper voltage source.
If damage is due to general misuse, accidents or acts of God.
If repair attempts are done by unauthorized service agents, use of parts other than genuine parts or parts obtained from persons other than authorized service companies.
On units that have been transferred from the original owner.
On appliances that have been purchased as refurbished, like new, second-hand, in a “As-Is” or “Final Sale” terms.
To appliances used in a commercial or rental setting.
To appliances used in settings other than ordinary household use or used other than in accordance with the provided instructions.
To damages for service calls for improper installations.
To glass parts and other accessory items that are included with the unit.
Transportation and shipping costs associated with the replacement of the unit.
Food loss for loss due to appliance failure or delay in service, repair or replacement.
Service calls to instruct you how to use your slow cooker.
Service calls to repair or replace the house fuse, reset the circuit breaker or correct the wiring in the house.

REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER; W Appliance Co. SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS Appliance, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW. ANY IMPLIED WARRANTY OF MERCHANT ABILITY OF FITNESS FOR A PARTICULAR PURPOSE ON THIS Appliance IS LIMITED TO THE DURATION OF THE WARRANTY.

Some states do not allow the exclusion or limitations of incidental or consequential damages, or limitations on how long the warranty lasts. In these cases the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

Obtaining Service: To obtain service, appliance literature, supplies or accessories please call 1 855-855-0294 to create a ticket for exchange/ repair. Please make sure to provide the date of purchase, model number and a brief description of the problem. Our customer service representative will contact you or send detailed return instructions.

W Appliance Co. does not warrant that the appliance will work properly in all environmental conditions, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchant ability, or fitness for a particular purpose other than the purpose identified within this user’s manual. W Appliance Co. has made every effort to ensure that this user’s manual is accurate and disclaims liability for any inaccuracies or omissions that may have occurred. Information in this user’s manual is subject to change without notice and does not represent a commitment on the part of W Appliance Co.. W Appliance Co. reserves the right to make improvements to this user’s manual and/or to the appliances described in this user’s manual at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, please contact us at 1-855-855-0294.

W Appliance Co.,
1356 Broadway
New York, NY 10018

Registration

READ these instructions carefully before installing and operating the appliance. Keep them for further reference.
Record in the space below the “SERIAL/MODEL NUMBER” found on the back or bottom of your appliance and retain this information for future reference.
SERIAL NUMBER:
MODEL NUMBER:
DATE OF PURCHASE:

Save and staple your sales receipt to your manual for warranty coverage.