COSTWAY EP23761 Portable Electric Space Heater User Manual
- June 6, 2024
- COSTWAY
Table of Contents
EP23761 Portable Electric Space Heater
INFRARED QUARTZ HEATER EP23761
TABLE OF CONTENTS
Package Contents……………………………………………………… 3 Safety Infomat1on
…………………………………………………….. 4 Fequently Asked Questio15 ….· …… ·……. ·……. …….· …….·
….. 6 Preparatil ………………………………………………………….. 8 Troubleshooting
………………………………………………………. 8 Control Panel …….· ……. · …… ·……. ·……. …….· …….· ….. 9
Operating Instructions …………………………………………………. 11 Care and Maintenance
……·.··……..·..·…..·……·.·……·…..·..·….. 12 One-Year Limited Warranty….. …… …….
……. ……. ……. …. 14 Replacement Pats List ………………………………………………… 15
REPLACEMENT PARTS LIST
For replacement pats, call outechnical suppot department at 657-341-0362’00 a.m. – 5 p.m., PST, Monday – Friday
PART A
DESCRIPTION
Control Panel I PoweBoad
PART# 01.01.647
B
DC Fan
c
Manual Reset Switch
04.03.8.255 04.03.8.271
D
Limit Switch
04.03.8.270
E F G
Infrared tube Temp Sensr Master Switch
8:J=,
c=:J
04.03.8.2 49 04.01.8.311 04.04.01.003
I
f
ONE-YEAR LIMITED WARRANTY
The manufactlEwarants this heater against defects in mateials andwoknanship on functional pats, fo a peiod of 1 year from the original date of puchase. You sales eceipt showing the date of purchase of the product is your proof of purchase. Keep it in a safe place fo futureference. Thiswarranty is subject to personal use only, commercial o rental applicationswill not be coveed.
This product is madewith the highest quality mateials and iswarranted to be free from defects in materials
and workmanship distributed by the
at the timef puhase. This Limited waranty nanufactudelivered in the continental
Uanp.itelidesSttoatpersooduCctasnmadaanuafnadcteuxrteednds
to the oiginal purchaserr gift recipient. This warranty becomes valid at the time of purchase and
teminates eithe by the specified time frame listed above and/owne transfer.
Any refunds
monetay compensations must be claimed through the place of puhase ltaile and
not through
the manufacturer. Any extended warrnties (warrnties that cove above and beyond this manufacture warranty) that ae sold through a retaile or thiP.ay, are not directly correlated with this products’ limited warranty, and may be directed to said retaile0 thipay for coverage.
This waranty extends through the manufacturer of the product, and coves
functional pas only. Cosmetics ae not coveunless unequivocally determined it
is awokmanship defect. Shipping damage should be addressed with the shipping
company, retaile or place of puhase, not the manufacture unless the
manufacturewas the direct shipper.
The manufactuer’s sole obligati n unde thiswaranty shall be Limited t
furnishing the oiginal purchase placement pats fo units deemed repairable by
the supplie’s waanty depatment. The puhase
is responsible for insuring any pas shipped or eturned, if desired. The puhase
issponsible to
ppay any shipping cha es (bothways) including, but not Limited to taxes and
duties. All exchanged pats and productsplaced unde thiswaranty will become the
propety of manufacturer. The manufacture serves the right to change
manufacturers of replacement pats or products for use, in oder to cover any
existing waranty.
The purchase may be asked to provide the supplierwith proof of puchase documents (including the date of purchase) if requested. Any evidence of alteration, erasing fo-gery of proof of purchase documents will be just cause to VOID this limitedwaranty. Products, inwhich the seial numbehas been defaced o removed are not eligible fowarranty coverage.
This waanty does not apply if the unit has been subject to neligence, fabrication, misuse, abuse, o repairs, alteration by non-manufacturer authoized personnel, inappropiate installations any case beyond the cntrol of the manufacturer. Examples of waranty invalidation may also include, but are not limited to:
· Use of lacquer o paints in (and around) the heaters · Heater placed on non- approved surfaces · Electrical requiment deficiencies (15-20 amp dedicated outlet) · Use on extension cotime-s/sue protectoGFCI · Outdoor applications · Nomalweateaweathering · Pet/consume accidents
The manufacturer shall not be liable for any loss due to use ( or misuse) of the heater otheincidental or consequential costs, expense o damages without iefutable foundations. Under no cicumstances shall the manufactler o any of its Psentatives be held Liable for injury to any person or damage to any propety, however aising. Any implied waranty shall have duration equal of the applicablewaranty stated above. Specifications are subject to change without notice o obligation.
This limited wa·ranty gives the oiginal purchase specific legal ights. Othe ights may vary from state to state.
PACKAGE CONTENTS
PART A B
c
D
DESCRIPTION Infrared Heater RemoteControl Control Panel (peassembled to Infrared HeaterII Master Power Switch (preassembled to Infraed HeateA))
QUANTITY
14
A SAFETY INFORMATION
Plse readand undetand this entire manual before attempting to assemble,
operateinstall the product.
IMPORTANT SAFETY INSTRUCTIONS
A WARNING: POTENTIAL ELECTRICAL HAZARD IF NOT ADHERED TO. When using
electrical appliances,
basic precautions should always be followed to reduce the isk of fielectic
shock, and injury to persons, including the following:
· This heatemust be plugged into a 120 V, 15 amp (or more) circuit of its own.
D not plug anything else into the same ciuit. If unsure if you home meets this
specification, consult a certified electrician prio to use. Risk of
“‘overheating, malfunction, propey damage, injury, or even death may result if
not adhered to!
· Connect to a properly grounded, 3-prong outlet only. Do not connect the
heateto extension cords, SUe protecto·s, timedirect breakeSan outlet with
other appliances connected t the same
outlet. Risk of ” overheating, malfunction, property damage, injury, or even
dth may result if
not adhered to! · This heateis hot when in use. Tavoid burns, do not let bare
skin touch ht SUfaces. Use handles
(certain models) 0wheels to move this heater. · Keep combustible materials,
such as furnitur pillows, bedding, papers, clothes, and curtains at least
3 ft. (0.9 ml from the front of the heateand keep them away from the sides and
rf the heater. · Extme caution is necessary when any heateis used by or
neachild1, invalids, pets, or when the
heateis left operating unattended. · Always unplug the heatewhen not in use. ·
Do not operate any heatewith a damaged c0plug or after the heatemalfunctions,
has been
dropped, or damaged in any manner. Contact the manufacture for resolution
options. · Do not use outdoors. Exposure to outdoor elements such as rain,
snow, sun, wind, o extreme
temperatures may cause the heater to become a safety hazard. · This heater is
not intended for use in bathrooms, laundry areas, and similaindoolocations,
noany
locatio1s that use GFCI outlets. · Neveplace the heatewhere it may fall into a
bathtub oother wate1!ceptades. · Do not run the counder capet. Do not cover
the cord with throw rugs, runnersr similar coveings.
Aange the coaway from traffic aas and where it will not be tripped over. · The
heater must be plugged into a wall outlet that is a dedicated circuit with a
minimum 15 amp rating
on that individual ciruit. · Tdisconnect the heatefirst turn the powe button
to the OFF position and then remove the plug
from the wall outlet. · Do not allow foreign objects to enteor block any
ventilation or exhaust opening as this may cause
electic shock, fire damage the heater. · Allow at least 3 ft. of unobstructed
space to the front and rear f the heateto allow fomaximum heat,
air, and ventilation flow. · A heatehas hot and arci19 0spaking pas inside. Do
nt use it in areas where gasoline, paintr
flammable liquids are used ostored, nor use flammable solvents to clean the
heater. Keep the heater dry at all times. · Use this heateonly as descibed in
this manual. Any otheuse not recommended by the manufactur may cause fire,
electic shockiury to pesons. · Do not use abrasive solvents to clean the
heater as it may cause damage to the finish or casing. · T prevent a poible fi
do not block ai intakes o exhaust in any manner. Do not use on soft SUfaces,
like a bed, where opening may become blocked. · Always plug heaters directly
into a wall outlet/eceptacle. Neve use with an extension cord or relocatable
power tap (outlet/powestip].
SAVE THESE INSTRUCTIONS
4
CARE AND MAINTENANCE
A WARNING: Befoe peDming anynainaice task’ turn othe power switch in the reaof
the unit,
unplug the unit, and allow it to cool completely. 1. To keep the heateclean,
clean the outer shell with a soft, damp cloth. Use a mild deteent if
necessary. After cleaning, dry the unit with a soft cloth.
CAUTION: DO NOT let liquid enter the heater. 2. DO NOT use alcohol, gasoline,
abrasive powders, furnitue polish, ough brushes to clean the heater. This may
cause damage odeteioratin to the Slface of the heater. 3. DO NOT inmerse the
heater in water. 4. Wait until the unit is completely dry before use. 5. If
you will not be using the heate foa while, take the batteies out of the remote
control and sto fofuture use. 6. Storthe heatein a cool, dlocation when not in
use. To pvent dust and dirt build-up, use the Oiginal packaging to repack the
unit.
Factory No
HT1195
FREQUENTLY ASKED QUESTIONS
.Please review these frequently asked questions on the next few pages pior to
using you heater. My heater emits a strange odor when I first open the box and
when I turn the heater on for the first time. Why is this happe1ing?
A. This is nomal. This heater is treated with a special heat safe/resistant
coating. This odo will sometimes be present when the box is opened. When the
coating is exposed to heat, it produces this particular odo during the first
few hours of operatin. This will dissipate aethe break-in period. If you ae
sensitive to
.odors, you may want to pburn the unit in a garage with the doo open until the
initial odo dissipates. If my heater runs on its max wattage sing, how many
BTUs is that?
A. This heater is intended to be used as supplemental heat in aeas most
needed. It may take several minutes to several hou to heat you area, depending
on vaious facto. The below chat provides BTU translations fodifferent
wattages.
3,412
750
2,559
. 500
1,706
Can the heating elements be replaced?
A. Replacement heating elements can be obtained from the manufacturer. All
pa1s may be puhased through the manufactif your product is out of waranty. If
you feel that the elements are definitely
.faulty ight ut of the bx, contact CustomeSuppArepresentative can then direct
you t the next step. Once I plug the unit in and turn it on, hlong will it
take to heat my room?
A. The heating process in the heate begins immediately upon poweing on and
setting the desired tempeatuabove the ambient temperature. A noticeable change
in the ambient temperatuf the room will vary due to vaiables such as the
location of the heater (in the home], floor plan and size of the room, how
well the room is insulated, how many doors/windows, how much bare conete (acts
as a heat
sink with any type of heatingI, the opening and closing of an exteridoor, long
hallways, high ceilings, etc.
Customers with smallerooms experience quick heat changes. Roms with la eand
open floplans
.can expect up t24 hurs to completely heat up. I do not have a grounded
outlet. can I use adapters, a 2-prong power strip?
A. NO! If you do not have a grounded outlet, contact a cetified electrician foadvice. Removing oalteing any part of the heater”s original design o intent (including the powe cord] will void the waranty and make you liable fo any unexpected or hazardous results.
OPERATING INSTRUCTIONS
1. Turn the heate m or off by pressing the Pwebutton on the control panel (CJ
or by pssing the ON/OFF button on the remote control (Bl.
Once the power is off, heating elements will stop woking first. The fan will
contime working fo up to 90 seconds to dispense residual heat inside the
heater. This is a mmalfunction.
2. Select a heat setting by ping the MODE button on either the control panel
(Cl othe remote control (Bl to toggle between the two heat settings and the
fan only mode.
Power foHigh mode is 1,500 W; LW is750W.
3. Set the thermostat by pssing the arrows on the control panel [Cl othe remote control [Bl.
You can set the temperature on the heater
anywhere between 50F and 90°F o between
c 10 and 32°C. Once you have chosen the
desired temperature, the heate will main
on until the room temperature inceases to
htheeatteemwpie. llcatyucle onn
the and
digital off to
displa. The maintain the
desired room temperature.
Note: To switch between Fahrenheit and Celsius, press and hold the Temp Up button on the control panel (Cl h 5 seconds.
LOW
— 0 —
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2 J
2
6
REMOTE CONTROL
PART
NAME
Temp Up Button
DESCRIPTION Increases the set temperature value
2
Mode Button
Toggles between the two heat modes and fan mde
3
Temp Down Button Decreases the set temperature value
4
PweButton
Pwers the heate on r off
Ambient
Short press: Displays ambient room temperature
5
Temperature/Lock
Button
Long press fo3 seconds to activate lock function.
6
Tiner Button
Engages the on/off time
.FREQUENTLY ASKED QUESTIONS The temperature on my heater donot match the
temperature display on my wall, or external thermostat. Why?
A. This is completely nomal. The temperature display on yU heater may vary
from the temperature display on anothe thermostat [like the one mounted to
your wall o a puhased external thermtat). This is because the temperature
sensor on the heatereads the temperature directly around the hea ter. With the
heater nea the cold flor [and heat rising). anyadings on elevated o external
themostats will die in -eadings on the heater. The best way to opeate you
heater is to set the unit on High and dial up to a temperature that feels
comfotable to you. Then, leave it at that temperatureegadless of the
.mismatch. The heater will cycle off when the set temperature is met oexceeded
slightly. Can I use more than one heater at a time ? Can I use the heater and
another appliance at the same time?
A. Yes, but make sure they are not plugged into the same cicuit. Each
heateequiS its own minimum15amp circuit with no other items plugged into that
circuit or outlet. This is because heaters a considered appliances and draw
out high ampe·age. If you are unsure your ciuit meets these requirements,
veify with a certified electrician.
A ” WARNING: Risk of fire, damage to propeinjury may esult ifquirements are
not met. .Whydomyheater’sfan contin rundtheset temperature is reached or
thePOis tumed off?
A. This is nrmal. The heater’s fan will contime tun even afte the
heateautomatically cycles down. The fan continues to un so that evelast bit of
heat is blown out of the heat chamber while allowing the unit to continue
filteing you air. Once the internal box/components cool completely, the fan
should then shut off n its own. In this case, allow a few minutes aftethe heat
cycles off [with power on). The fan will
.shut off fastewhen the poweis turned off. Myheater’s power cord gets warm.
Mycois showing signs of heat ornelting at the outlet. Is this normal?
A.A warm pwecod is normal. These powecds a ated safe foup to 105C/221F by the
UL, CSA, or ETL. The exception is, if you detect heat, smoke, o signs of
melting at the contact pint of the wall outlet, it may be due to Loose or worn
wall contacts [or acing). Please sto using the heater immediately, contact
warranty suppofoa replacement powe coand have a certified electicianplace the
wall outlet as soon as poible.
10
PREPARATION
Place the heater on a firm, level surface and plug into a grounded 120 V, 60
Hz powe outlet and turn on the power switch on the rear of the unit. Only
operate heater in upight position.
Please note that infd heate’S do not heat like a traditional space heater: You
should not expect infrared heaters to blow hot ai like a taditional space
heater: Infrad heaters heat objects not air. Infrared heate’S are intended to
supplement an already heated, insulated room. Square footage specifications
assume a single enclosed room not an entire home. Infrared heaters do not heat
through walls, floors, and are not intended to replace a main heat sUce.
Infared heat can take at least 24 hours to warm a room but operate much more
efficiently to maintain the desired temperature. Infrared heaters will not wok
well in uninsulated unheated spaces like screened in porches, RV”s, gaages,
unheated basements, etc.
TROUBLESHOOTING
PROBLEM
The heater does not turn n.
POSSIBLE CAUSE
CORRECTIVE ACTION
1. The poweCis not plugged in. 1. Plug the powecord into an electicaloutlet.
2. The electricity at the main fuse box is not woking.
2. Check the electricity at the main fuse box.
3. The themostat on the heate is set lowethan the room temperature.
3. Increase the themostat tempeatun the heater fo a higher heat setting.
4. The poweswitch in the back f 4. Switch the poweswitch to the ON position. the unit is not in the ON position.
The htefan is running but heat mode does not tum on
1. The unit has oveheated.
The heate
displays an error code “E1″
1. The heate has oveheated. 2. Insufficient powe to the unit
The heate displays an errocode 00E2 ”
3. The ai vent is clgged.
4. Insufficient ai flow to the heater. 1. Temperature sensonot
functioning properly.
1. Unplug the unit from the wall outlet and plug it in again.
1. Unplug the heate from the wall, wait a few seconds then plug the powecod
back in.
2. Make sure the unit is plugged into a dedicated 3-prong outlet, with no
extension cords oSUe protectors.
3. Clean the air vent located on the back of the unit. see page 13.
4. Move the unit at least 3ft from the wall.
1. Please contact technical support.
CONTROL PANEL
PART
NAME
Low Heatlndicato
2 High Heatlndicato
3 Digital Display
4 Timer Indicator Light
5 FanlndicatoLight
6 Powelndicatr Light
7 TimeButton
B Temp-DwnButton
9 PoweSwitchButton
10 Temp-Up Button
11 Heater Mde Button
DESCRIPTION Indicates when Low Heat mode is on Indicates when High Heat mode
is on Readout of the set room temperature or timer value Indicates when the
timer function is active Indicates when the fan is on Indicates when the unit
is receiving powe from the wall outlet Powersff unit aftea selected time
Deceases the set temperatuE PoweB the heateON oOFF Inc-eases the set
temperature
Tggles between Hi I Low I Fan Modes
B