realflame 575 Square Tank Cover Instruction Manual

575 Square Tank Cover
Instruction Manual

IMPORTANT
READ BEFORE USE SAVE THESE INSTRUCTIONS
Warning:
For Outdoor Use Only. If stored indoors, detach and leave cylinder outdoors.

Warning:

If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
Installation and service must be performed by a qualified installer, service agency, or gas supplier.
Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage.
Read the installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.
Save these instructions for future reference. If you are assembling this unit for someone else, give this manual to him or her to read and save for future reference.
DANGER
If you smell gas:

1. Shut off gas to the appliance.
2. Extinguish any open flame.
3. If the odor continues, keep away from the appliance and immediately call your gas supplier or fire department.

WARNING
Use Liquefied Petroleum Gas (LP-Gas) only!
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
An LP-cylinder not connected for use should not be stored in the vicinity of this or any other appliance.

Parts List

Assembly Instructions

1. Screw the Feet (3) onto the Base (2).
   Feed the propane tank end connection of the hose up through the bottom of the Tank Holder Base (2). Be sure to not feed the hose through the center of the base (this is where the propane tank will be seated).
   

2. Place the propane tank in the base and secure the tank by tightening the screw at the bottom of the base.
   

Connect the LP Gas Tank

Before connection, be sure there is no debris caught in the collar of the LP gas tank, the regulator valve, the burner tube, or the burner ports.
Connect the gas line to the tank by turning the connection knob clockwise. Hand-tighten only.
Disconnect the LP Gas Tank

To disconnect the LP gas tank, make sure the valve on the LP gas tank is completely closed.
Disconnect the connection knob by turning it counterclockwise until it is detached from the valve.

With the propane tank secured and the regulator hose connected, place the Top (1)onto the Base (2).
Do not sit on top of the Tank Cover.

Care and Cleaning

Cleaning

Your outdoor fire table and LP tank cover should be cleaned regularly to ensure safe use and extend product life.

WARNING
DO NOT attempt to clean your outdoor fire table unless the fire is COMPLETELY out and the unit is cool to touch.
WARNING
DO NOT use oven cleaner or abrasive cleaners as they will damage this product.

1. Wipe exterior surfaces with mild dishwashing soap or baking soda.
2. Rinse clean with water.

Storage

WARNING
DO NOT move or store your outdoor fire table unless the fire is COMPLETELY out and cool to the touch.
Turn gas OFF at tank connection. Remove tank and store in a cool dry location outdoors and away from children and pets.

WARRANTY

Limited Warranty
Real Flame® warrants that the following components of this Real Flame® fireplace (“the Product”) will be free from manufacturing defects in material and workmanship after correct assembly and under normal use and proper maintenance for the periods indicated below, commencing with the date of purchase of the Product:

• The body – 1-year limited warranty.
• The internal components – 1-year limited warranty.
• The burner system – 1-year limited warranty.

This non-transferable warranty extends to the original purchaser only, provided that the purchase was made through an authorized Real Flame dealer. The warranty is also subject to the following conditions and limitations:
This warranty does not extend to damages caused by shipping, improper assembly, installation, or storage, an installation that does not comply with building codes and ordinances, installation or operation not in accordance with the included manual, abuse, lack of maintenance, hostile environments, accident, natural weather, or unworkmanlike repairs. Modification of the Product, use of fuels other than what is approved by Real Flame, or use of parts installed from other manufacturers will nullify this warranty.
This warranty applies to the functionality of the Product only and does not cover cosmetic issues such as scratches, dents, rust, oxidation, corrosion, areas discolored or cracked due to prolonged exposure to extreme heat, or damage caused by abrasive or chemical cleaners. However, should deterioration of parts occur to the degree of non-performance within the duration of the warranty period, Real Flame will provide a replacement part.
Real Flame requires reasonable proof of your date of purchase. Therefore, you should retain your sales receipt and/or invoice. Defective parts subject to this warranty will not be replaced without proof of purchase.
Real Flame must have the opportunity to verify the alleged defect. In order for any internal components to be covered under warranty, Real Flame requires the user to troubleshoot with a Real Flame Customer Service member to ensure proper operation and diagnosis of the issue. In the event of covered defects in warrantied items, Real Flame will, at its sole option and discretion, replace the defective component, replace the Product or refund the purchase price. Real Flame is not responsible for the installation, labor, or any other costs associated with the reinstallation. The foregoing is the exclusive remedy under the terms of this limited warranty. Real Flame will not be responsible for any incidental or consequential damages caused by defects in the Product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This limited warranty is the sole express warranty given by Real Flame. The duration of any implied warranty arising under the laws of any state, including the implied warranty of merchantability or fitness for a particular purpose or use, is limited to the duration of the warranty specified above. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
For warranty service:

1. Call Real Flame Customer Service at 1-800-654-1704 for technical support and troubleshooting.
2. If experiencing issues with finish, please fill out the ‘Outdoor Warranty Claim’ form at www.realflame.com.

RETURN POLICY

Return Policy
You may return your purchase within 90 days of receipt. No refunds will be issued for incomplete or unauthorized returns. All returned products must be 100% complete, adequately packaged in original packaging and in a resalable condition. Products that have been assembled or modified will not be eligible for return. All items must be returned in their entirety, meaning all items included must be returned together. No returns or exchanges on discontinued items. Please begin the return process by contacting the store or company where you bought your Real Flame® item.
Replacement Parts
In the event that an item has been lost or damaged, either by the manufacturer or in shipping, you may request a replacement. Replacement parts are not available for all units and only given at Real Flame’s discretion. We will assess any damage and find a solution, which could include shipping you a replacement. No replacements are available for discontinued items or repackaged (open box) products. Please call Real Flame Customer Service at 1-800-654-1704 for replacement parts before returning the damaged item. Please have the following information (which can be found in your instruction manual)   ready before you call Customer Service:

• The model number of the item
• 4-8 digit part number
• Lot code number
• Shipping address
• A picture of the damaged item may be requested. Pictures should be sent to csrep@realflame.com.

Incorrect Order Received
If you received something other than what you ordered, please contact Real Flame Customer Service at 1-800-654-1704 within 48 hours of receiving the item.
Refer to www.realflame.com for our complete return guidelines and policies.
Please register your fireplace for recall notifications, proof of ownership, and quality assurance at https://www.realflame.com/registration.

Real Flame®
7800 Northwestern Ave.
Racine, WI 53406
USA
Customer Service: 1-800-654-1704 in the USA
Service à la clientèle: 1-800-363-6443 in Canada
csrep@realflame.com

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