Lennox Thermostat Manual: iComfort WiFi Touch Screen User Guide
- June 6, 2024
- Lennox
Table of Contents
The Lennox iComfort WiFi Touch Screen Thermostat is a state-of-the-art device that gives you complete control over your home’s indoor environment. With its Wi-Fi connectivity, you can manage your system from anywhere at any time using your iOS or Android device. This user guide provides step-by-step instructions on how to connect your thermostat to Wi-Fi, download the Comfort Thermostat app, create an account, and opt-in to remote diagnostics and troubleshooting. The guide also explains how to adjust temperature settings, use Schedule IQ to create a personalized schedule, and integrate the thermostat with popular smart home devices like Amazon Alexa and Google Assistant. Troubleshooting tips are also included to help you resolve any issues you may encounter during setup or usage. With the Lennox iComfort WiFi Touch Screen Thermostat, you can enjoy personalized comfort and energy savings while having the convenience of controlling your system from anywhere.
iComfort® Thermostat
Quick Start Guide
Welcome To Your Command Center
LET’S GET STARTED
Step 1: Connect Wi-Fi (On Your Thermostat)
Having a Wi-Fi-connected thermostat lets you take control of your system from
anywhere at any time with your connected iOS or Android device.
From your thermostat, go to menu > settings > Wi-Fi and set the Wi-Fi option
to “enabled” and click on “not connected’.
- The thermostat will automatically search for available Wi-Fi networks
- Select your Wi-Fi network; enter your password
- Choose account menu option
- Generate PIN
Troubleshooting:
- Choose 2.4Ghz (if applicable)
- Ensure you are logged in and not on a guest Wi-Fi
Generating a PIN:
Go to menu > settings > account > generate pin
Write down the PIN number, and then click the done button. This PIN is good
for 20 minutes. You can generate PINs as needed.
NOTE: The generate PIN option is not required if the account is set up
from the thermostat.
Step 2: Download the Comfort ® Thermostat App
Search iComfort thermostat on the Apple App Store or Google Play
| 
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https://apps.apple.com/us/app/icomfort-thermostat/id1027192836|
https://play.google.com/store/apps/detailsid=
com.lennox.ic3.mobile.droid&hl=en_US
Step 3: Create Your Account/Login
Once your Wi-Fi has connected and you have downloaded the app, you are ready to create an account and take control of your Comfort ® Smart Thermostat.
Creating a New Account
From the app login page, tap on “Sign Up”.
Enter your account details such as your name, email address, and password.
Enter your home address, then tap on “Sign up”. Once you’ve successfully
created your account, a confirmation message will appear.
-
The first time you log in to your account the screen will indicate no Comfort detected. Click on the “+” sign.
-
An add comfort pop-up window will appear on the screen. Enter your PIN number which was generated by the thermostat and press add.
Then you will be asked to verify your home address.. -
When the mobile app has successfully synched to your iComfort thermostat, you will see the horseshoe-shaped temperature control screen.
Step 4: Opt-in to Remote
Diagnostics & Troubleshooting
What is Remote View?
You have made an investment in your heating and cooling system and you expect
peak performance. With a simple, opt-in tap, this new smart thermostat forever
changes HVAC equipment diagnostics, maintenance, and repair. It provides basic
maintenance notifications and alerts, performance reports, and the ability for
dealers to remotely diagnose and troubleshoot. This pro-active and responsive
HVAC care is valid for the lifetime of the HVAC system. Promising peace of
mind by doing away with unnecessary dealer visits, avoiding potential repair
costs, and ensuring nothing short of perfect air. In some instances, the
dealer may be able to correct a problem without ever having to come to your
home, saving you time and money.
Go menu > settings > general > dealer info > dealer access
REMOTE VIEW: “On” Allows your dealer to remotely diagnose and
troubleshoot.
REMOTE ACCESS:
- Off: Your dealer will not have the authorization to troubleshoot the homeowner system remotely
- On/Always: You will always give authorization to your dealer to troubleshoot remotely
ALERTS AND NOTIFICATIONS:
“On” Allows the dealer to be notified when your system needs maintenance and
provides alerts and warnings to your dealer when service is needed
Note: All 3 options must be toggled on for remote view to function log in to existing account Go to menu > settings > account to log in using your existing Comfort ® credentials or to create a new account. If you already have a Comfort ® account and are connecting multiple thermostats, select an existing account and user account credentials to connect.
Now you can access your account at www.lennoxicomfort.com or through the Comfort ® Thermostat app on your smart device.
The Lennox Comfort ® Thermostats provide complete, personalized control over your home’s indoor environment.
Adjust Temperature
In your thermostat home screen, you’ll see a horseshoe-shaped control. This is
the temperature set-point control. Use your finger on the set-point circle on
the horseshoe to adjust your set-points up and down. You can also use the “+”
and “-” buttons that appear. If your system is in the heat/cool mode, you’ll
see a red knob for controlling the heating set-point and a blue knob for
controlling the cooling set-point. If you have the Perfect Temp enabled (not
available on M30), you’ll see only one knob to control the single set-point
for the desired temperature.
Schedule IQ™
Schedule IQ learns your routine based on Smart Away to create your schedule,
allowing you to program your thermostat once. Whenever there’s a change in
your routine, the thermostat adapts heating and cooling to match. To enable,
go to modes/schedules > schedules > edit schedules > schedule IQ. You can
select your preferred temperatures for up to four time periods throughout the
day by sliding the blue and red circles along the line on the screen.
Add the Comfort ® Thermostat App to your smart device and your system will
automatically adjust its set-points when you are away, saving energy and
money.
Smart Away must be turned on in order for Schedule IQ to function.
Smart Home Capable
Amazon Alexa Google Assistant
Our smart thermostats effortlessly integrate with a range of smart home
devices —from premium smart home systems like Control4 to popular voice-
activated devices like Amazon Alexa, Apple HomeKit*, Google Assistant, and
IFTTT.
Trouble connecting, visit:
http://support.integrationic3consumer.myicomfort.com/help/index.html
For additional setup and troubleshooting information, go to
http://www.support.lennoxicomfort.com/help/index.html
iComfort Thermostats
Due to our policy of continuous improvement, specifications are subject to
change without notice.
Printed in the U.S.A.
©2020 Lennox Industries, a Lennox International Inc. Company
Form No. A3QS-100 (3/20) LNXTC
SPECIFICATION
Product Name
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Lennox iComfort WiFi Touch Screen Thermostat
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Connectivity
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Wi-Fi
Compatibility
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iOS and Android devices
Control
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Complete control over home’s indoor environment
Features
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- Adjust temperature settings
- Schedule IQ to create personalized schedule
- Integrate with popular smart home devices like Amazon Alexa and Google Assistant
- Remote diagnostics and troubleshooting
Troubleshooting
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Available
Manufacturer
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Lennox Industries, a Lennox International Inc. Company
FAQS
How can I download the Comfort Thermostat App?
Search iComfort thermostat on the Apple App Store or Google Play.
How can I generate a PIN?
Go to menu > settings > account > generate pin. Write down the PIN number, and then click the done button. This PIN is good for 20 minutes. You can generate PINs as needed.
How can I connect my thermostat to Wi-Fi?
From your thermostat, go to menu > settings > Wi-Fi and set the Wi-Fi option to “enabled” and click on “not connected”. The thermostat will automatically search for available Wi-Fi networks. Select your Wi-Fi network and enter your password.
What is the Lennox iComfort WiFi Touch Screen Thermostat?
The Lennox iComfort WiFi Touch Screen Thermostat is a state-of-the-art device that gives you complete control over your home’s indoor environment.
What is Schedule IQ?
Schedule IQ learns your routine based on Smart Away to create your schedule, allowing you to program your thermostat once. Whenever there’s a change in your routine, the thermostat adapts heating and cooling to match.
How can I adjust temperature settings?
In your thermostat home screen, you’ll see a horseshoe-shaped control. Use your finger on the set-point circle on the horseshoe to adjust your set-points up and down. You can Also use the “+” and “-” buttons that appear.
What is Remote View?
Remote View is a feature that allows your dealer to remotely diagnose and troubleshoot your HVAC system.
How can I create an account/login?
From the app login page, tap on “Sign Up”. Enter your account details such as your name, email address, and password. Enter your home address, then tap on “Sign up”. Once you’ve successfully created your account, a confirmation message will appear.
Where can I find additional setup and troubleshooting information?
For additional setup and troubleshooting information, go to http://www.support.lennoxicomfort.com/help/index.html.
Is the Lennox iComfort WiFi Touch Screen Thermostat compatible with smart
home devices?
Yes, the Lennox iComfort WiFi Touch Screen Thermostat is compatible with Amazon Alexa and Google Assistant.