SIEMENS ET875LMP1D Electric Hob User Manual

June 6, 2024
SIEMENS

SIEMENS ET875LMP1D Electric Hob

Safety

Observe the following safety instructions

General information

  • Read this instruction manual carefully.
  •  Keep the instructions, the appliance pass and the product information safe for future reference or for the next owner.
  •  Do not connect the appliance if it has been damaged in transit

Intended use
Only a licensed professional may connect appliances without plugs. Damage caused by incorrect connection is not covered under the warranty.
Only use this appliance:

  • To prepare meals and drinks.
  •  Under supervision. Never leave the appliance unattended when cooking for short periods.
  •  In private households and in enclosed spaces in a domestic environment.
  • Up to an altitude of max. 2000 m above sea level
  • Do not use the appliance:
  • With an external timer or a separate remote control. This does not apply if operation with appliances included in EN 50615 is switched off

Restriction on user group
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 15 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable.

WARNING ‒ Risk of fire

Leaving fat or oil cooking on an unattended
hob can be dangerous and may lead to fires.

  •  Never leave hot oil or fat unattended.
  •  Never attempt to extinguish a fire using water; instead, switch off the appliance and then cover with a lid or a fire blanket. The cooking surface becomes very hot.
  •  Never place flammable objects on the cooking surface or in its immediate vicinity.
  •  Never place objects on the cooking surface.The appliance will become hot.
  •  Do not keep combustible objects or aerosol cans in drawers directly underneath the hob. The hob switches off automatically and can no longer be operated. It may switch on unintentionally at a later point.
  •  Switch off the fuse in the fuse box.
  •  Call the customer service. Hob covers can cause accidents, for example, due to overheating, catching fire or material shattering.
  • Do not use hob covers. Food may catch fire.
  •  The cooking process must be monitored. A short process must be monitored continuously Preventing material damage

WARNING ‒ Risk of burns

The appliance and its parts that can be touched become hot during use, particularly the hob surround, if fitted.

  • Caution should be exercised here in order to avoid touching heating elements.
  • Young children under 8 years of age must be kept away from the appliance. The hotplate heats up but the display does not work.
  •  Switch off the fuse in the fuse box.
  • Call the customer service.
  • Hob protective grilles may cause accidents.
  •  Never use hob protective grilles.
  • The appliance becomes hot during operation.
  • Allow the appliance to cool down before cleaning.

WARNING ‒ Risk of electric shock

  • Repairs to the appliance should only be carried out by trained specialist staff.
  • Only use genuine spare parts when repairing the appliance.
  • If the power cord of this appliance is damaged, it must be replaced by trained specialist staff.
  • If the appliance or the power cord is damaged, this is dangerous.
  • Never operate a damaged appliance.
  • If the surface is cracked, you must switch off the appliance in order to prevent a pos-
  • simple electrical shock. To do this, switch off the appliance via the fuse in the fuse box rather than at the main switch.
  • Call customer services. → Page 15
  • Ingress of moisture can cause an electric shock.
  • Do not use steam- or high-pressure cleaners to clean the appliance.
  • The insulation on cables of electrical appliances may melt if it touches hot parts of the appliance.
  • Never bring electrical appliance cables into contact with hot parts of the appliance.

WARNING ‒ Risk of injury
Saucepans may suddenly jump due to liquid between the saucepan base and the hotplate.

  • Always keep hotplates and saucepan bases dry.WARNING ‒ Risk of suffocation! Children may put packaging material over their heads or wrap themselves up in it and suffocate.
  • Keep packaging material away from children.
  • Do not let children play with packaging material.
  • Children may breathe in or swallow small parts, causing them to suffocate.
  • Keep small parts away from children.
  • Do not let children play with small parts.

Preventing material damage

ATTENTION

Rough pot and pan bases will scratch the ceramic.

  • Check your cookware. Boiling pans dry may damage cookware or the appliance.
  • Never place empty pans on a heated hotplate or allow to boil dry. Incorrectly positioned cookware can cause the appliance to overheat.
  •  Never place hot pots or pans on the controls or the hob surround. Damage can occur if hard or pointed objects fall onto the hob.
  •  Do not let hard or pointed objects fall onto the hob. Non-heat-resistant materials will melt on heated hot plates.
  • Do not use oven protective foil.
  • Do not use aluminum foil or plastic containers

Overview of the most common damage
Here you can find the most common types of damage and tips on how to avoid them.

Damage Cause Measure
Stains Food boiling over Remove boiled-over food immediately with a glass

scraper.
Stains| Unsuitable cleaning products| Only use cleaning products that are suitable for glass ceramic.
Scratch es| Salt, sugar or sand| Do not use the hob as a work surface or storage space.
Scratch es| Rough pot or pan bases| Check your cookware.
Discol- ouration| Unsuitable cleaning products| Only use cleaning products that are suitable for glass ceramic.
Damage| Cause| Measure
---|---|---
Discol- ouration| Pan abrasion,

e.g. aluminium

| Lift pots and pans to move on the hob.
Damage| Cause| Measure
---|---|---
Blisters| Sugar or food with a high sugar content| Remove boiled-over food immediately with a glass scraper.

Environmental protection and saving energy

Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.

  • Sort the individual components by type and dispose of them separately.

  • Saving energy If you follow these instructions, your appliance will use less energy. Select the cooking zone to match the size of your pan. Center the cookware on the hob. Use cookware whose base diameter is the same diameter as the hotplate.
    Tip: Cookware manufacturers often give the upper diameter of the saucepan. It is often larger than the base diameter.

  • Unsuitable cookware or incompletely covered cooking zones consume a lot of energy. Cover saucepans with suitable lids.

  • Cooking without a lid consumes far more energy.

  • Lift lids as infrequently as possible. When you lift a lid, a lot of energy escapes.

  • Using a glass lid You can see into the pan through a glass lid without having to lift it.

  • Use pots and pans with flat bases. Uneven bases increase energy consumption. Use cookware suited to the quantity of food.

  •  Large items of cookware containing little food need more energy to heat up. Cook with little water.

  • The more water contained in cookware, the more energy is required to heat it up. Turn down to a lower heat setting early on. Use a suitable ongoing cooking setting to continue cooking.

  •  If you continue cooking with an ongoing cooking setting that is too high, you’ll waste energy Take advantage of the hob’s residual heat. With longer cooking times switch off the hotplate5-10 minutes before the end of cooking.

  • Unused residual heat increases energy consumption.

Familiarising yourself with your appliance

The instruction manual is the same for various different hobs. You can find the hob dimensions in the overview of models.

Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status

Displays/symbols
The displays show selected values and functions.

Display Name
  Operating status
Heat settings
/ Residual heat
  Keep-warm function
  PowerBoost function

| Timer

Touch fields
Touch fields are touch-sensitive surfaces. To select a
function, touch the relevant field.

Touch field     Name
      Main switch
      PowerBoost function
      Hotplate selection
      Childproof lock Wipe protection
      Settings range
      Activating the dual-circuit hotplate
      Activating small extended cooking zone
      Activating large extended cooking zone
      Keep-warm function
      Timer
      Stopwatch function

Notes:
Depending on the operating condition of the hob, the touch fields that can currently be selected light up brightly or dimmed. If you touch one of these fields, the relevant function is activated.

  •  Touch fields that cannot currently be selected do not light up.
  • The settings of the hotplates currently selected light up brightly.
  •  Always keep the control panel dry. Moisture impairs the function.
  • Do not pull pans close to the displays and touch fields. The electronics may overheat.

Hotplates
You can find an overview of the different activations of the hotplates here. If you operate the activations, the relevant displays light up. If you switch on a hotplate, it will switch to the setting last selected

Hotplate Activating and deactivating
            Single-circuit cooking zone
            Dual-circuit hotplate Touch .

Notes

  • Dark areas in the glow pattern of the hotplate are part of the technical They do not affect the functionality of the hotplate.
  • The hotplate regulates the temperature by switching the heat on and off. The heat may also switch on and off when at the highest setting
  • With multi-circuit hotplates, the heating of the inner filament circuits and the heating of the activations may switch on and off at different times.
    •  This protects easily damaged components from overheating.
    •  The appliance is protected against electrical overload.
    •  Better cooking results are achieved

Combi-cooking zone
The combi-cooking zone allows you to combine the single-circuit and the dual-circuit hotplate with the bridge heating element. The two hotplates can also be operated independently of each other.

Combination Activation Suitabil- ity

Large extended cooking zone: com- bination of

1 and 3 and 2

| Touch .

lights up brightly.

| Large roaster Large teppan- yaki Large grill plate

The small extended cooking zone and the single-circuit hotplate can also be operated independently with different heat settings. This produces different temperature areas, for example for the large roaster, the teppanyaki or the grill plate.With the small extended cooking zone, you can fry one food while simultaneously using the single-circuit hot- plate to keep another warm.

Tip: Suitable cookware is available from customer service or our online shop.

Residual heat indicator
The hob has a two-stage residual heat indicator for each hotplate. Do not touch the hotplate while the residual heat indicator is lit up.

Display Meaning
  The hotplate is so hot that you can keep small dishes warm or melt cook-

ing chocolate.
 | The hotplate is hot.

Basic operation

Switching the hob on or off
The main switch is used to switch the hob on and off. If you switch the appliance back on again within 4 seconds after switching off, the hob will start up with the previously stored settings.

Switching on the hob

  •  Touch.
  • The indicator lamp above lights up.
  • The displays for the controls and the heat setting displays light up.
  • The hob is ready for use.
  • The two front hotplates are selected.
  • The two rear

Switching off the hob
The hob will switch off automatically when all hotplates have been switched off for a while (10-60 seconds).

  • Touch .
  • The indicator lamp above goes out.
  • The displays go out.
  • All hotplates are switched off.
  • The residual heat indicator remains on until the hotplates have cooled down sufficiently

Setting the hotplates
To set a hotplate, it has to be selected. The left-hand hotplates are selected with the control panel on the left side and the right-hand hotplates with it on the right.

Heat setting

1| Lowest setting
9| Highest setting
.| Every heat setting has an intermediate setting, e.g. 4.5.

Selecting heat settings
Requirement: The hob is switched on. Basic operation

  • To select a hotplate, touch the heat setting indicator lights up brightly on the heat setting display.
  • Select the required heat setting on the control panel.
  • The hotplate is switched on.

Changing heat settings

  •  Select the hotplate with the heat setting indicator.
  • Select a heat setting on the control panel.

Switching off a hotplate
If you have switched off a hotplate, the residual heat indicator appears after approx. 10 seconds

  1. Select the hotplate with the heat setting indicator.
  2. Select 0 on the control panel

Note:

The hotplate last selected remains activated. You can adjust the hotplate without selecting it again.

Recommended cooking settings
You can find an overview of different foods with appropriate power levels here. The cooking time varies depending on the type, weight, thickness and quality of the food. The ongoing power level depends on the cookware used.

Cooking tips

  • To bring food to the boil, use heat setting 9.
  •  Stir thick liquids occasionally.
  • Food that needs to be seared quickly or that initially loses a lot of liquid during frying should be fried in small portions.
  •  Tips for saving energy when cooking.

Melting

Food Ongoing cooking setting Ongoing cooking time in minutes
Chocolate, cooking chocolate 1-1.5
Butter, honey, gelatine 1–2

Heating or keeping warm

Stew, e.g. lentil stew 1–2
Milk1 1.5-2.5
Sausages in water1 3–4

1 Prepare the dish without the lid.

Defrosting and heating

Spinach, frozen 2.5-3.5 10–20
__ Goulash, frozen 2.5-3.5 20–30

Poaching or simmering

Dumplings1, 2 4.5-5.5 20–30
Fish1, 2 4–5 10–15
White sauce, e.g. béchamel 1–2 3–6
Whisked sauces, e.g. sauce béarnaise or hollandaise 3–4 8–12

1 Bring the water to the boil with the lid on.

2 Continue to cook the dish without a lid.

Boiling, steaming or stewing

Rice with double the volume of water 2–3 15–30
Rice pudding 1.5-2.5 35–45
Unpeeled boiled potatoes 4–5 25–30
Boiled potatoes 4–5 15–25
Pasta, noodles1, 2 6–7 6–10
Stew, soup 3.5-4.5 15–60
Vegetables, fresh 2.5-3.5 10–20
Vegetables, frozen 3.5-4.5 10–20
Food in a pressure cooker 4–5

1 Bring the water to the boil with the lid on.

2 Continue to cook the dish without a lid.

Braising

Roulades 4–5 50–60
Pot roast 4–5 60–100
Goulash 2.5-3.5 50–60

Frying with little oil

Escalope, plain or breaded 6–7 6–10
Escalope, frozen 6–7 8–12

Chops, plain or breaded1

__

| 6–7| 8–12
Steak, 3 cm thick| 7–8| 8–12
Patties, 3 cm thick1| 4.5-5.5| 30–40
Hamburgers, 2 cm thick1| 6–7| 10–20
Poultry breast, 2 cm thick1| 5–6| 10–20
Poultry breast, frozen1

__

| 5–6| 10–30
Fish or fish fillet, plain| 5–6| 8–20
Fish or fish fillet, breaded| 6–7| 8–20
Fish or fish fillet, breaded and frozen, e.g. fish fingers| 6–7| 8–12
Scampi, prawns| 7–8| 4–10
Vegetables or mushrooms, fresh, sautéing| 7–8| 10–20
Vegetables or meat in strips cooked Asian-style| 7.5-8.5| 15–20
Stir fry, frozen| 6–7| 6–10
1 Turn the dish several times.
Pancakes| 6–7| one by one
---|---|---
Omelette| 3.5-4.5| one by one
Fried eggs| 5–6| 3–6
1 Turn the dish several times.

Deep-frying
Deep-fry food in 1–2 l oil in batches, 150–200 g per
batch. Cook food without a lid.

Frozen products, e.g. chips or chicken nuggets 8–9
Croquettes, frozen 7–8
Meat, e.g. chicken 6–7
Fish, breaded or battered 5–6
Vegetables or mushrooms, breaded or battered Tempura 5–6
Small pastries, e.g. doughnuts, fruit in batter 4–5

PowerBoost function

PowerBoost lets you heat up large volumes of water even faster than on heat setting 9. The PowerBoost function is only available on hotplates marked ⁠

Switching on PowerBoost

WARNING ‒ Risk of fire
Oil and fat heat up quickly with the PowerBoost function.Oil and fat ignite quickly if overheated.

  • When cooking, never leave the hob unattended. Requirement: With dual-circuit hotplates, the second filament circuit has to be activated for use with the PowerBoost function
  1. Select the hotplate.
  2. Touch ⁠. a The indicator lights up.

Switching off PowerBoost
If you do not switch off the PowerBoost function, it will switch off automatically after a certain period of time. The hotplate switches back to the heat setting 9.

  1. Select the hotplate.
  2.  Select any ongoing cooking setting. The display goes out.

Childproof lock

You can use the childproof lock to prevent children from switching on the hob.

Activating the childproof lock
Requirement: The hob is switched off.

  1.  Switch on the hob with ⁠.
  2. Press and hold for approx. 4 seconds. alights up for approx. 10 seconds. The hob is now locked.

Deactivating the childproof lock

  1.  Switch on the hob with ⁠.
  2. Press and hold for approx. 4 seconds. The hob is now unlocked.
    Automatic childproof lock
    This function automatically activates the childproof lock when you switch off the hob. The automatic childproof lock can be activated in the basic settings.

Time-setting options
Your appliance has different time-setting options which can be used to set a cooking time, a kitchen timer or a stopwatch

Cooking time
Enter a cooking time for the relevant hotplate. When the cooking time has elapsed, the hotplate switches off automatically. You can set a cooking time of up to 99 minutes. Setting the cooking time Requirement: The hotplate is switched on and set.

  1. Touch twice and then select the hotplate
  2. The indicator lights up. lights up on the timer display. Touch the required presetting on the control panel. The possible settings from left to right are 1, 2, 3….. to 9 minutes.
  3.  Within 10 seconds slide your finger along the control panel until the required cooking time is reached

The cooking time counts down. If you have set a cooking time for more than one hotplate, the shortest cooking time is always displayed. When the cooking time has counted down to the last minute, the timer display changes from minutes
to seconds. When the cooking time has elapsed, the hotplate switches off. A signal sounds and flashes on the display for 10 seconds. The indicator flashes.
Note:
If you touch any symbol; the indicators go out and the audible signal ceases

Automatically setting the cooking time
Requirement: The hotplate is selected and set. The cooking time setting is activated.

  1.  Touch the settings 1 to 5 on the control panel for longer. The cooking time will automatically count down to one minute.
  2.  Touch the settings 6 to 9 on the control panel for longer. The cooking time will automatically count up to 99 minutes.

Changing or canceling the cooking time

  1. Touch twice.
  2. Select the hotplate.
  3.  On the control panel change the cooking time or set it to ⁠,

Automatic timer
You can use this function to preselect a cooking time for all hotplates. Each time a hotplate is switched on, the preselected cooking time counts down. When the cooking time has elapsed, the hotplate switches off automatically.
Switch on the automatic timer in the basic settings.
Tip: The automatic timer is valid for all hotplates. You can reduce or delete the cooking time for individual hotplates.

Kitchen timer
Automatic timer You can use this function to preselect a cooking time for all hotplates. Each time a hotplate is switched on, the preselected cooking time counts down. When the cooking time has elapsed, the hotplate switches off automatically.
Switch on the automatic timer in the basic settings.
Tip: The automatic timer is valid for all hotplates. You can reduce or delete the cooking time for individual
Kitchen timer
You can set a time of up to 99 minutes after which a signal will then sound. The kitchen timer runs independently of all other settings. Setting the kitchen timer Requirement: The hob must be switched on.

Switching off the timer signal
You can switch the signal off manually. Touch any touch field. The display goes out and the audible signal ceases.
Setting the correct time

  1. Select the kitchen timer with.
  2. Set the required time on the control panel.
    Stopwatch function
    The stopwatch function displays the time which has passed since activating the function. The stopwatch function only works when the hob is switched on. When the hob is switched off, the stopwatch function is switched off as well.

Switching on the stopwatch function

  • Touch ⁠. a appears on the timer display. a Time measurement begins. a Seconds are displayed during the first minute, then minutes.
    Note: If you select another time-setting option in addition to the stopwatch function, the setting appears on the timer display for 10 seconds. The stopwatch function is then displayed again. Switching off the stopwatch function

  • Touch again. The timer display goes out.

Automatic switch-off
If you do not change the settings of a hotplate for a long time, automatic switch-off will be activated. When the hotplate switches off depend on the heat setting selected (1 to 10 hours). The heat to the hotplate is switched off. and the residual
heat indicator ⁠/ flash alternately on the hotplate display.

Keep-warm function
The keep-warm function allows you to melt chocolate or butter and to keep food or cookware warm.
Switching on the keep-warm function

  1.  Touch ⁠.
  2.  Select the hotplate. alights up on the heat setting display

Wipe protection

Wiping over the control panel while the hob is switched on may alter settings. Your hob has a wipe protection function to prevent this. The main switch is excluded from the wipe protection function. You can switch the hob off at any time.

Energy consumption display
This function indicates the total amount of energy consumed between switching the hob on and switching it off again. Once switched off, the energy consumption is displayed in kilowatt-hours, e.g. 1.08 kWh, for 10 seconds. The accuracy of the display depends on various factors such as the voltage quality of the power supply. The display can be activated in the basic.

Basic settings

You can configure the appliance to meet your needs.

Overview of the basic settings
You can find an overview of the basic settings and the default factory settings here

Dis- play Selection
  Automatic childproof lock

–  Switched off1

–  Switched on

–  Manual and automatic childproof lock are switched off.

 | Signal tone

– Confirmation signal and operating error signal are switched off. The main switch sig- nal remains switched on.

– Only the operating error signal is switched on.

– Only the confirmation signal is switched on.

– Confirmation signal and operating error signal are switched on.1

 | Energy consumption display

Ask your electricity supplier what the mains voltage is.

–  Consumption display is switched off.1

–  Consumption display at mains voltage of 230 V.

–  Consumption display at mains voltage of 400 V.

– Consumption display at mains voltage of 220 V.

–  Consumption display at mains voltage of 240 V.

 | Automatic timer

– Switched off.1

–     – Cooking time after which the hotplates switch off.

 | Duration of the timer end signal

– 10 seconds.1

– 30 seconds.

– 1 minute.

 | Activation of the heating elements

–  Switched off

–  Switched on

–  The last setting before switching off the hotplate.1

1 Factory setting

Changing basic settings
Requirement: The hob is switched off.

  1. Switch on the hob.
  2. Within the next 10 seconds press and hold for approx. 4 seconds.
  3. appears. alights
  4. up on the hotplate display. Touch repeatedly until the required display appears.
  5. Set the required value on the control panel
  6. Press and hold for 4 seconds. The setting is activated.
    Tip: To exit the basic settings, switch off the hob using Switch the hob on again and reset.

Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to clean and maintain it carefully.


Cleaning products
You can obtain suitable cleaning products and glass scrapers from customer service, online shops or retailers.

ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appliance.

  • Never use unsuitable cleaning products. Unsuitable cleaning products
  • Undiluted detergent
  • Detergent intended for dishwashers
  • Abrasive cleaners
  • Aggressive cleaning products such as oven spray or stain remover
  • Abrasive sponges
  • High-pressure or steam jet cleaners

Cleaning the glass-ceramic
Clean the hob after every use to stop cooking residues from getting burnt on.
Note: Note the information on unsuitable cleaning products.  Requirement: The hob has cooled down.

  1. Remove heavy dirt using a glass scraper.
  2. Clean the hob with a cleaning product for glass-ceramic. Follow the cleaning instructions on the product packaging.
    Tip: You can achieve good cleaning results if you use a special sponge for glass-ceramic.
    Cleaning the glass-ceramic
    Clean the hob after every use to stop cooking residues from getting burnt on.
    Note: Note the information on unsuitable cleaning products.  Requirement: The hob has cooled down.

1. Remove heavy dirt using a glass scraper.
2. Clean the hob with a cleaning product for glass-ceramic. Follow the cleaning instructions on the product packaging.
Tip: You can achieve good cleaning results if you use a special sponge for glass-ceramic.

Cleaning the hob surround
Clean the hob frame after use if dirty or stained.
Notes:

  • Note the information on unsuitable cleaning products.

  • Do not use the glass scraper.

  • Clean the hob frame with hot soapy water and a soft cloth.

  • Wash new sponge cloths thoroughly before use.

  • Clean the hob frame after use if dirty or stained.
    Notes

  • Note the information on unsuitable cleaning products.

  • Do not use the glass scraper. Clean the hob frame with hot soapy water and a soft cloth. Wash new sponge cloths thoroughly before use.

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting the after-sales service. This will avoid unnecessary costs.

WARNING :
Risk of injury! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff.If the appliance is defective, call Customer Service.

WARNING:
risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist staff.Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged, itmust be replaced by trained specialist staff.

WARNING :
Risk of burns! The hotplate heats up but the display does not work. Switch off the fuse in the fuse box. Call the customer service.

WARNING:
Risk of fire! The hob switches off automatically and can no longer be operated. It may switch on unintentionally at a later point switch off the fuse in the fuse box all the customer service.

Information on the display panel

None                                              The

1.

| re has been a power cut.

Check the household fuse for the appliance.

---|---
2.| ▶| Dry the control panel or remove the object.
---|---
Check whether there has been a power failure by trying other electrical appli- ances.

Disposal

Find out here how to dispose of old appliances correctly.
Disposing of old appliance
Valuable raw materials can be reused by recycling. Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority this appliance is labeled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment- WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU

Customer Service
If you have any queries on use, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.

Note:
Under the terms of the manufacturer’s warranty use of Customer Service is free of charge. Detailed information on the warranty period and terms of the warranty in your country is available from our after-sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E-Nr.) and the production number(FD) of your appliance. The contact details for Customer Service can be found

Product number (E-Nr.) and production number (FD)
You can find the product number (E-Nr.) and the pro-duction number (FD) on the appliance’s rating plate. The rating plate can be found: on the appliance certificate on the lower section of the hob Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly

References

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