CISCO Professional Wireless Headset 730 User Guide

CISCO Professional Wireless Headset 730

What’s in the Box

Your Cisco Headset 730 comes with the following accessories:

• Cisco Headset 730
• Hard case
• Cisco Headset USB HD Adapter
• USB-A to USB-C cable
• 3.5 mm cable

How to Wear Your Headset

Adjust your headband so that your headset fits comfortably on your head. Make sure the headset microphones are positioned forward.

Download and Set Up the Cisco Headsets App

Cisco Headsets is a mobile app that lets you update, control, and customize your headset from any iPhone or Android mobile device. You can upgrade your headset, adjust your noise cancellation levels, change your equalizer settings, and manage your headset notifications all from the app interface.

Procedure

• Step 1: On your mobile device, open your preferred app store and download Cisco Headsets.
• Step 2: Open Cisco Headsets and follow the app set-up instructions.

Turn Your Headset On and Off

The Power/Bluetooth switch is located on the back of the left ear cup.

Procedure

• Step 1: Slide the Power/Bluetooth switch up to turn on the headset.
• Step 2: Slide the Power/Bluetooth switch down to turn off the headset.

Headset Connection

Connect Your Headset to a Bluetooth® Device

Put your headset into pairing mode to make it discoverable to other devices. To get the most out of your headset, download and set up the Cisco Headsets app on your mobile device.
Your Cisco Headset 730 can save up to eight different Bluetooth devices and maintain simultaneous connections with up to two devices at once.

Note
If you already have two active Bluetooth sources, you must disconnect one before you can save another Bluetooth device to your headset.

Procedure

• Step 1: Slide up and hold the Power/Bluetooth switch for two seconds until the Bluetooth LED blinks.

• Step 2: Enable Bluetooth on your device.
  You can enable and disable Bluetooth from the Settings menu on most call devices.

• Step 3: Select your headset from the device list.
  Your headset will appear in the device list as Cisco Headset 730 followed by the last three digits of your headset serial number.

Related Topics
Your Headset Serial Number

Bluetooth LED

The Bluetooth LED is located on the back of the left ear cup at the top of the Power/Bluetooth switch and shows your headset connection status.

Table 1: Bluetooth LED Status

__

Solid blue, then off

| Successful Bluetooth connection

__

Blinks blue

| Headset in Pairing Mode

Manage Your Bluetooth Connections in the Cisco Headsets App

You can use the Cisco Headsets mobile app to manage your headset Bluetooth connections. Your headset can save up to eight Bluetooth devices and maintain an active connection with two at the same time.

Procedure

• Step 1: On your mobile device, open the Cisco Headsets app.
• Step 2: Tap Connected to at the bottom of the home screen.
• Step 3: Select the device you wish to connect or disconnect.

Use the Cisco Headset USB HD Adapter

Your Cisco Headset 730 comes with a USB adapter for use with call devices that don’t have a Bluetooth option. The USB HD Adapter comes out of the box pre- paired to your headset. The adapter automatically connects to your headset when it plugs into a powered USB port.
When you want to disconnect your headset, simply unplug the adapter from the call device. It takes about 10 minutes for your headset to accept another active Bluetooth connection after you disconnect the USB HD Adapter. You can also turn off your headset then on again to pair a new device quickly.

Note: You can’t install firmware updates to your headset through the USB HD Adapter.

Procedure

• Step 1: Plug in your USB HD Adapter to your preferred device.
• Step 2: Turn on your Cisco Headset 730.
• Step 3: Select Cisco HS USB Adapter from your Bluetooth device list.

Pair the USB HD Adapter to Your Headset

You can re-pair your USB HD Adapter if you have erased your headset’s Bluetooth pairings or need to replace your adapter.

Procedure

• Step 1: Connect the USB HD Adapter to your chosen device.
• Step 2: Use a pen or a paper clip to press down the Pairing button on the USB HD Adapter for four seconds. The blue LED on top of the adapter blinks when it enters pairing mode.
• Step 3: On your headset, slide and hold the Power/Bluetooth switch for two seconds. The adapter and your headset pair automatically.

Alternate Between Active Bluetooth Sources

You can connect up to two Bluetooth devices to your headset at one time. Active calls are automatically placed on hold when you answer a call on a different source.

Procedure

To change your Bluetooth source, play music or answer a call on a different connected source.

Note: Pause music playback before you switch to a different music source.

Delete Paired Devices

You can erase all paired Bluetooth devices from your headset.

Note: This will also erase the Cisco Headset USB HD Adapter from your headset’s memory. See Pair the USB HD Adapter to Your Headset, on page 7 to re-pair the adapter to your headset.

Procedure

Slide and hold the Power/Bluetooth switch for nine seconds. If audible notifications are enabled, your headset plays an audio prompt when it erases all Bluetooth devices.

Use the USB-C Cable

Use the included USB-C cable to connect your headset with your laptop, Cisco IP Phone, or Cisco Webex Desk device.

Procedure

• Step 1: Plug the USB-C cable into the port at the bottom of the left ear cup.
• Step 2: Connect the other end of the cable to your intended device.
• Step 3: Slide the Power/Bluetooth slider up to turn on the headset.

Use the 3.5 mm Audio Cable

Use the included 3.5 mm audio cable to connect your headset with your laptop or mobile device. You can use the audio cable to connect to a non-wireless device or if your headset battery is low.

Note: You can’t control calls or music playback when you use the 3.5 mm cable. Any connected Bluetooth sources will have priority over the 3.5 mm audio connection.

Procedure

• Step 1: Plug the 3.5 mm audio cable into the port at the bottom of the left ear cup.
• Step 2: Insert the other end of the cable into the 3.5 mm jack on your device.

Headset Power

Check Your Remaining Cisco Headset 730 Battery Life

When you power on your headset, a voice notification announces your remaining battery charge. Your headset notifies you when you have less then an hour of talk time remaining.

Note:

• Voice notifications are turned on by default. You can toggle your headset voice notifications in the Cisco Headsets mobile app.
• If you have firmware version 1-7-0-138 or later, your headset automatically shuts down after six hours of inactivity to conserve battery power.

Procedure

Do one of these things:

• Slide the Power/Bluetooth switch up and let go.
  If you are wearing your headset, you hear a notification with the remaining battery charge.

• Open the Cisco Headsets mobile app. Your remaining battery charge displays on the Home screen.

• On Windows 10, Android, and iOS devices, you can view your remaining battery charge in the Bluetooth devices list.

The LED below the Power/Bluetooth switch shows your remaining headset battery charge.

Table 2: LED Status

| Between 15 and 5 hours of talk time remaining.| “You have [X] hours of talk time remaining.”
__| Less than 5 hours of talk time remaining.| “You have [X] hours of talk time remaining.”

Charge Your Cisco Headset 730 with the USB-C Cable

Use the included USB-C cable to charge your headset. It takes about 2.5 hours to fully charge the headset. As your headset charges, the power LED blinks to show the battery status. When your headset is fully charged, the power LED changes from blinking green to solid green.

Table 3: Headset Charge Status

Procedure

• Step 1: Insert the USB-C cable into the USB-C charging port at the bottom of the left ear cup.
• Step 2: Plug the USB-A end of the cable into any powered USB port.

Assemble the Cisco Headset 730 Charging Stand

The Cisco Headset 730 charging stand offers a convenient charging and storage option for your headset.

Procedure

• Step 1: Attach the cradle to the base with the Cisco logo facing out. The charging stand parts snap together permanently.
• Step 2: Plug the included USB cable into the port on the back of the charging stand. Connect the other end of the cable into any powered USB port.
• Step 3: Seat your Cisco Headset 730 on to the charging stand. The LED on the front of the stand shows solid white when the headset is seated properly.

Voice Assistant

You can quickly access Apple Siri, Google Assistant, or Cortana on your mobile device or laptop through your Cisco Headset 730.

Note: You can’t set your headset to access multiple voice assistants at the same time.

Activate Your Mobile Voice Assistant on Your Cisco Headset 730

By default, the Cisco Headset 730 supports the voice assistants, Apple Siri, Google Assistant, and Cortana on Windows 10. You can enable or disable your voice assistant support through the Cisco Headsets mobile app.

Before you begin

Make sure your mobile device or laptop is connected to a Wi-Fi or cellular data network.

Procedure

On the right ear cup, press the Play button twice.

Enable Your Voice Assistant in the Cisco Headsets App

You can enable and disable the voice assistant feature on your Cisco Headset 730 through the Cisco Headsets mobile app.

Procedure

• Step 1: On your mobile device, open Cisco Headsets and tap Settings > General
• Step 2: Toggle Enable voice assistant on or off.

About Audio Notifications

By default, your headset plays audio notifications for a number of activities and scenarios. The following table shows the situations associated audio messages.

Table 4: Headset Audio Notifications

high.”
The headset battery has less than 15 hours of talk time.| “You have [X] hours of talk time remaining.
You have an incoming call.| “You have an incoming call.”
You press the Mute button while on a call.| “Muted.”
You unmute your headset while on a call.| “Unmuted.”
You speak while your headset is muted on a call.| “You are muted.”
Your headset connects with a Bluetooth source| “Connected.”
Your headset disconnects from the first Bluetooth source| “Disconnected.”
You hold the Play button without an active call.| “Busy Light on.”
You hold the Play button to deactivate the Presence LED light.| “Busy Light off.”
You reject a call with the Call button.| “Call rejected.”
The headset is in pairing mode.| “Pairing mode. Look for Cisco Headset 730 in your list of Bluetooth devices.”
You turn the headset on.| “Headset on.”
You turn the headset off.| “Headset off.”
You are erasing all Bluetooth devices.| “Keep holding the Bluetooth button to erase all Bluetooth device records.”
You erase the headset Bluetooth memory.| “Bluetooth records erased.”
Your headset connects to a Cisco IP Phone| “Desk phone connected”
Your headset disconnects from a Cisco IP Phone| “Desk phone disconnected”
Your headset connects to the USB Adapter| “Cisco USB Adapter connected”
Your headset disconnects from the USB Adapter| “Cisco USB Adapter disconnected”
Your headset connects to a computer| “Computer connected”
Your headset disconnects from a computer| “Computer disconnected”
Your headset connects to a mobile phone| “Mobile phone connected”
Your headset disconnects from a mobile phone| “Mobile phone disconnected”
Your headset connects to an unknown device| “Device connected”
Action| Audio Prompt
---|---
Your headset disconnects from an unknown device| “Device disconnected”

Customize Your Headset Notifications

You can customize which audio notifications you want to hear in your headset.

Procedure

• Step 1: In the Cisco Headsets app, select your headset and press Settings > Audible Notification.
• Step 2: Select the notification setting you want to change. Your changes save automatically.

Related Topics
About Audio Notifications, on page 13

Change Your Notification Language

You can change your audio notification language through the Cisco Headsets mobile app. Available languages include Chinese (Mandarin), English (US), English (UK), French, German, Italian, Japanese, Korean, Portuguese (Br), Russian, and Spanish.
Your headset resets after you select a new language. Don’t move your headset out of range, change audio sources, or plug in either the USB-C or 3.5 mm cable before the reset is complete.

Procedure

• Step 1: In the Cisco Headsets app, select your headset and press Settings > Audio Notification > Language.
  Note: If the Language menu doesn’t appear in the app, contact your headset administrator.

• Step 2: Select the language you wish to hear in your headset.

  • Step 3: Select Continue.

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