Josper ROBATAGRILLS Charcoal Ovens User Manual

ROBATAGRILLS HANDBOOK
MANUAL ROBATAGRILLS

ROBATAGRILLS Charcoal Ovens

A MAJOR CAUSE OF OPEN GRILL-RELATED FIRES IS FAILURE TO MAINTAIN REQUIRED CLEARANCES (AIR SPACES) TO COMBUSTIBLE MATERIALS. IT IS OF UTMOST IMPORTANCE THAT THIS OPEN GRILL BE INSTALLED ONLY IN ACCORDANCE WITH THESE INSTRUCTIONS.

IMPORTANT

The user manual will help you make a better use of the product safely.

• Read all instructions before installing and using the equipment.
• Save these instructions.
• Keep the user manual within reach for future reference.
• The pictures, technical drawings and general information that is in this manual might be have been modified since its edition.
  When this Robatagrill is not properly installed, a fire may result. To reduce risk of fire, follow the installation instructions.
  Please read this entire manual before you install the Robatagrill. Failure to follow instructions may result in property damage, bodily injury or death.

WELCOME TO JOSPER

At JOSPER we are proud to be a family company with international projection. We claim our origins, our trajectory and all the people who, for more than 45 years, have work to build a brand that goes further than the products we manufacture. We are a family and we welcome you into it.
Soon you will discover that working with JOSPER is different than everything, that broiling with charcoal is unique and that the connection established between the cooks and the products and the JOSPER brand is emotional.
In a time of virtual relationships and technological products, the culinary is a return to the authentic. In JOSPER we are specialists in charcoal cooking because we believe in cooking with flavors and the authenticity of the processes. For these reasons, we are building new tools every day, so the people who love the authentic cuisine can develop all their creativity based on the charcoal cooking.
We merge the craft with technology in our fabrication process to reach excellency levels and quality that guarantees the durability of our products and the best use experience.
At JOSPER we have decided to use all the experienceaccumulated to engage in new challenges that motivate us and project our future. We have potentiated our I+D+i area with new and stimulating collaborations with investigation centers to go further in the established and create new products that make us all throb.
We are also working to make our social commitment inspire our activity in all different ambits. We consider that eco-efficiency is process of continuous improvement and overcoming that challenges us to create and produce products more liable each time.
We collaborate with the best cooks in the world to learn and grow together. With you we work together to make the experience of working with JOSPER memorable.
We are sure you will enjoy JOSPER. Thank you for trusting us.
READ ALL INSTRUCTIONS BEFORE INSTALLING AND USING THE APPLICANCE *SAVE THESE INSTRUCTIONS

BEFORE USING THE ROBATAGRILL ****

BEFORE USING THE ROBATAGRILL

| Use the pieces and methods recommended and explained in this handbook by Josper when using this grill.
---|---
| WARNING! Do NOT pack required air spaces with insulation or other materials. Leave the clearance spaces free.
| CAUTION! When this equipment is not properly installed, a fire may result. To reduce risk of fire, follow the installation instructions.
| WARNING! Do NOT put any flammable material at less than 30 cm (11,81 in) away from the sides or the top of the grill.
| Do NOT use flamable liquids to fire-up the charchoal. Use only charcoal as fuel.
| Respect the frequency and guidelines of maintenance and cleaning recommended by Josper in this manual.
| Note well the references and names when asking for back-ups, accesories or parts at Josper. And make sure to say the correct name and reference.
| It is forbbiden to perform any modification to the device unless it has been approved by Josper before.
| Do NOT use pieces or parts of other equipments or companies.
| Josper will not be held responsible of the damages provoked to the people, parts or installations caused by an improper use or maintenance of the equipment.
 | Remember that all accesible surfaces in the Robatagrill are at high temperature.
Use isulating gloves when handling the Robatagrill racks to avoid burns. Do not touch the equipment with unprotected hands.
| Do NOT pour ashes into flammable or thermo deformable buckets made from
materials like plastic, rubber, wood or similar.
| CAUTION! The legislation of the country and town, where the equipment is being installed, must be checked since their normatives may ask for other complementary security measures than the ones exposed here.
| The Josper Robatagrill is exclusively for cooking food, any other use given to the open grill can be highly risky for the user.

 JOSPER TECHNOLOGY

COMBUSTION SHIELD
The shield is where the charcoal combustion is made.
That protects the body of the grill from the combustion.

ASH DRAWERS
The drawers store the ash produced in the combustion of the charcoal. Also the opening of the drawers lets air in, increasing the amount of oxygen that gets to the charcoal.

THREE DIFFERENT HIGHTS
The Robatagrill has three supports where put the sticks that hold the broiling accessories in different hights providing each food with the optimum cooking temperature.

JOSPER ROBATAGRILLS RANGE

3.1 ROBATAGRILLS RANGE
RGJ-050
Braising area 18 7/8 x 6 1/2 in (x3 heights)

RGJ-100
Braising area 38 1/2 x 6 1/2 in (x3 heights)

RGJ-140
Braising area 54 1/4 x 6 1/2 in (x3 heights)

RGJ-0503.2

TECHNICAL INFORMATION

INSTALLATION

BUNDLES: SIZES AND WEIGHTS

INCLUDED ACCESORIES
Bottom stick
Set of top sticks
Ash drawer
Combustion shield
Tempering grill rack
Josper tongs
Silicone for installation
OPTIONAL ACCESORIES
Teppanyaki griddles
Smoker
Grill rack with greasetray
Cookware (Chapter 8)
RGJ-050 3.2

*Combustion shield measures
The measures in black are millimeters (mm), in gray inches (in).
RGJ-100 3.3
TECHNICAL INFORMATION

INSTALLATION

BUNDLES: SIZES AND WEIGHTS

INCLUDED ACCESORIES
Bottom stick
Set of top sticks
Ash drawers
Combustion shield
Tempering grill rack
Josper tongs
Silicone for installation
OPTIONAL ACCESORIES
Teppanyaki griddles
Smoker
Grill rack with greasetray
Cookware (Chapter 8)
RGJ-100 3.3

* Combustion shield measures
RGJ-140 3.4
TECHNICAL INFORMATION

INSTALLATION

BUNDLES: SIZES AND WEIGHTS

INCLUDED ACCESORIES
Bottom stick
Set of top sticks
Ash drawers
Combustion shield
Tempering grill rack
Josper tongs
Silicone for installation
OPTIONAL ACCESORIES
Teppanyaki griddles
Smoker
Grill rack with greasetray
Cookware (Chapter 8)
RGJ-140 3.4

* Combustion shield measures

EQUIPMENT AND EXPLODED

4.1 COMPONENTS

| Set of top sticks| RGJ-050
RGJ-100
RGJ-140| 4325
4308
250028
Bottom stick| RGJ-050
RGJ-100
RGJ-140| 250019
250020
250021
Combustion shield| RGJ-050
RGJ-100
RGJ-140| 4330
4314
250023
Fire grate| RGJ-050/100/140| 250064
Ash drawer| RGJ-050/100/140| 250025

4.2 COOKING ACCESSORIES
TEPPANYAKI GRIDDLES

Josper tray GN
1/3 2cm| 4222

GRILL RACKS

| Grill rack with greasetray| 4298
---|---|---
Tempering grill rack| 4296

SMOKER

| Smoker| 4354
---|---|---

To know more about that tools go to “Robatagrill elements” in chapter 6 “Usage instructions”.

INSTALLATION INSTRUCTIONS

5.1 WARNINGS

| The diameter of the extraction tube must be at least of 300 mm, or 12 in, for all the
models.
---|---
| All the extractor hood’s measurements in this chapter 5, Installataion instrucctions, are the minimum recommended.
| In all the installation options, it is important to keep the components of the hood and
conducts clean ( read chapter 7, Cleaning and maintenance).
| Do NOT use flamable liquids to fire-up the charchoal. Only use charcoal as fuel for the Robatagrill.
| Before fire-up the Robatagrill for the first time, remember to remove all the plastics that are covering the exterior of the Robatagrill.
| CAUTION! You must to do an initial fire-up before starting the broiling.

5.2 ASSEMBLY

5.3 INSTALLATION ON COUNTERTOP

In case that the chimney caught fire, turn off the switch from the smoke extraction motor and close the ash drawer’s. Use a fire extinguisher to suffocate the fire outside of the grill.
Installation of the exhaust hood in accordance with the Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations, NFPA 96. The maintenance, cleaning and inspection of the extractor hood must be done according to the exhaust hood manufacturer’s recommendations or instructions manual.
5.3 INSTALLATION ON COUNTERTOP
RGJ-050
RECOMMENDED SUCTION RATE: 1471 CFM

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

• MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

  1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
  2. RECOMMENDED CHEF’S WORKING SPACE
  3. RECOMMENDED INSTALLATION HEIGHT

5.3 INSTALLATION ON COUNTERTOP
INSTALLATION ON COOKING ISLAND
RGJ-050
RECOMMENDED SUCTION RATE: 1471 CFM

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

5.3 INSTALLATION ON COUNTERTOP
RGJ-100
RECOMMENDED SUCTION RATE: 1883 CFM

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

• MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

  1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
  2. RECOMMENDED CHEF’S WORKING SPACE
  3. RECOMMENDED INSTALLATION HEIGHT

5.3 INSTALLATION ON COUNTERTOP
RGJ-100
RECOMMENDED SUCTION RATE: 1883 CFM
The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

5.3 INSTALLATION ON COUNTERTOP
RGJ-140
RECOMMENDED SUCTION RATE: 2237 CFM

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

RGJ-140
RECOMMENDED SUCTION RATE: 2237 CFM

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

5.4 RECESSED INSTALLATION

In case that the chimney caught fire, turn off the switch from the smoke extraction motor and close the ash drawer’s. Use a fire extinguisher to suffocate the fire outside of the grill.
Installation of the exhaust hood in accordance with the Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations, NFPA 96. The maintenance, cleaning and inspection of the extractor hood must be done according to the exhaust hood manufacturer’s recommendations or instructions manual.
RGJ-050
RECOMMENDED SUCTION RATE: 1471 CFM

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

RGJ-050

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

5.4 RECESSED INSTALLATION

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

RGJ-100

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.
***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

RGJ-140
RECOMMENDED SUCTION RATE: 2237 CFM The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

RGJ-140

The parts of the Robatagrill which are in contact with the lower furniture must be sealed with silicone.

***** MINIMUM DISTANCE TO FLAMMABLE ELEMENTS: 300 mm [12 in] RECOMMENDED DISTANCE TO ANOTHER ELEMENTS: 100 mm [4 in]

1. RECOMMENDED HOOD’S MINIMUM DIMENSIONS
2. RECOMMENDED CHEF’S WORKING SPACE
3. RECOMMENDED INSTALLATION HEIGHT

USAGE INSTRUCTIONS

6.1 WARNINGS

| CAUTION! Use Charcoal fuel only.
---|---
| Remember that all accesible surfaces of the equipment are at high temperature. Use isulating gloves or tongs when handling the Robatagrill racks to avoid burns. Do not touch the Robatagrill with unprotected hands.
| WARNING! Do NOT cover the air refrigeration entry and exit.
| Very hot
---|---
| Hot
| Warm
| Cold

• The temperature reached in the different parts of the grill will depend on the ambient conditions, the time use of the grill and the quantity and quality of the charcoal.
  6.2 CHARCOAL LOADING

Pour the charchoal over the racks inside the combustion shield evenly.
The amount of charchoal for load depends on the Robatagrill model:

SIZES IN BOXES OF 22 lb
6.3 ROBATAGRILL FIRE-UP
CAUTION! All the firing-up process must be done without the bars and the grease trays.
Empty the ash drawers from all ashes and dirt.
Place two firelighters in each drawer, put them near the end of the drawer. Light them up and partially close the drawer, leaving the tablet under the racks.
Wait for 20-30 minutes, until the charcoal has acquired a reddish color.
When the firing up is over, close the ash drawers.
6.4 READY TO COOK 6.5 RELOAD OF THE EQUIPMENT

To keep the Robatagrill’s temperature the charcoal has to be added from time to time.Prepare the charcoal on one of the sides opening the drawer of that side of the Robatagrill.
The coal added will fire-up with the help of the previous charcoal rest. When the charcoal is ready mix it, close the drawers and keep cooking.
AFTER COOKING:
Do not put out the Robatagrill with water or liquids. Charcoal will be consumed itself.
**** If there is charcoal left in the Robatagrill it can be used in the next service.

6.6 ROBATAGRILL ELEMENTS

6.7 COMSUMPTION OF CHARCOAL
The amount of charchoal consumed depends on the amount of time passed:
The charcoal must be added to the Robatagrill, every hour and a half or 2 hours. At each recharge we will add about 2 kg (4.4 Ib).
The diary consumption of charcoal, depending of the Robatagrill model follows more or less the following diagram:

CLEANING AND MAINTENANCE

7.1 WARNINGS

| Perform the operations when the equipment is cold to avoid burns.
---|---
| Do NOT use chemical products to clean the Robatagrill.
| Do NOT pour ashes into flammable or thermo deformable buckets made from
materials like plastic, rubber, wood or similar.
Cleaning symbols:
| Clean with grease remover and a brush.
| Clean with grease remover and wet cloth.
| Clean with wirebrush.
| Do NOT use water nor put in dishwasher.
| Put in dishwasher.

7.2 DAILY CLEANING
ASH DRAWER

Make the remaining ashes fall into the ash drawers with the help of the poker.
Disposal of ashes- Ashes should be placed in a metal container with a tight-fitting lid. The closed container of ashes should be placed on a non- combustile floor or on the  round, well away from all combustile materials, pending final disposal. When the ashes are disposed by burial in soil or otherwise locally dispersed, they should be retained in  he closed container until all cinders have thoroughly cooled.
7.2 DAILY CLEANING

SUPPORTS AND OUTSIDE

Water MUST NOT in the combustion area.

7.3 WEEKLY CLEANING
FIRE GRATES AND COMBUSTION SHIELD
3-4 days

Disposal of ashes- Ashes should be placed in a metal container with a tight- fitting lid. The closed container of ashes should be placed on a non- combustile floor or on the ground, well away from all combustile materials, pending final disposal. When the ashes are disposed by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have thoroughly cooled.
7.3 WEEKLY CLEANING

Clean with a wire brush.
Clean with a wire brush, and put the ashes in the ash drawers below.
Disposal of ashes- Ashes should be placed in a metal container with a tight- fitting lid. The closed container of ashes should be placed on a non- combustile floor or on the ground, well away from all combustile materials, pending final disposal. When the ashes are disposed by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have thoroughly cooled.

JOSPER’S COOKWARE

8.1 WARNINGS

| The JOSPER cookware products can be restricted to some countries by specific local laws. JOSPER complies with the european regulation for this type of products, any other local regulation must be considered and assumed by the client.
---|---
| Use only cooking tools and cookware made specifically for these uses and make sure that they were  made with materials that are suitable to high temperatures. The use of unadequate tools can lead to sanitary and safety risks.
| JOSPER recommends the use of cooking tools by the JOSPER brand because of their efficiency and safety.
| It is forbidden to use cooking tools that contain polymers in their composition unless the maker explicitly specifies otherwise.
| Do not put inside the oven Josper cookware when the oven is in the proccess of fire-up. You can use Josper cookware inside when the temperature has stabilized.

8.2 CASSEROLES AND LIDS
CASSEROLES

4218| Josper casserole
Ø 6 3/8 in (1 in height)
---|---
4219| Josper casserole
Ø 7 7/8 in (1 5/8 in height)
4220| Josper casserole
Ø 9 1/2 in (1 3/4 in height)
4221| Josper casserole
Ø 11 in (3 in height)
MINICAZ10| Mini casserole
Ø 4 in (1 3/4 in height)

LID FOR CASSEROLES

4225| Josper casserole lid
Ø 6 3/8 in
---|---
4226| Josper casserole lid
Ø 7 7/8 in
4227| Josper casserole lid
Ø 9 1/2 in
4228| Josper casserole lid
Ø 11 in
TAPCAZ10| Mini casserole lid
Ø 4 in

8.3 GASTRONORM PANS
PANS

4224| Josper Gastronorm Pan
GN 1/2 (2 5/8 in height)
---|---
4223| Josper Gastronorm Pan
GN 1/1 (2 5/8 in height)
4242| Josper Gastronorm Pan
GN 1/6 (7/8 in height)
4222| Josper Gastronorm Pan
GN 1/3 (7/8 in height)
4238| Josper Gastronorm Pan
GN 1/1 (7/8 in height)

8.4 BASALT DISHES
BASALT DISHES SLATE

4248| Basalt Dish (Slate)
11 7/8 x 7 7/8 x 1/2 in
---|---
4251| Basalt Dish (Slate)
7 7/8 x 7 7/8 x 1/2 in
4260| Basalt Dish (Slate)
18 1/8 x 11 7/8 x 1/2 in
4259| Basalt Dish (Slate)
18 1/8 x 5 7/8 x 1/2 in

IROKO WOOD SUPPORTS

4249| Iroko wood support
14 5/8 x 10 5/8 in (for Basalt
dish 11 7/8 x 7 7/8 in)
---|---
4263| Iroko wood support
10 5/8 x 10 5/8 in (for Basalt
dish 7 7/8 x 7 7/8 in)
4264| Iroko wood support
20 7/8 x 14 5/8 in (for Basalt
dish 18 1/8 x 11 7/8 in)
4265| Iroko wood support
20 7/8 x 8 5/8 in (for Basalt
dish 18 1/8 x 5 7/8 in)

8.5 TONGS AND BRUSHES
TONGS

BRUSHES

8224| Special aluminium wire
brush 14 1/4 in
---|---
8224R| Spare part piece for special
brush 14 1/4 in

8.6 BASKETS AND SKEWERS

402| Stainless steel Holder
19 1/4 x 7 1/2 x 4 in
---|---

4243| Josper double basket
8 1/4 x 8 1/4 x 2 3/8 in
---|---

SKEWERS

4027/2| Standard support
25 1/2 in
---|---

4028| Separate meat skewer,standard model
21 5/8 in
---|---

4065/2| Special support
22 7/8 in
---|---

4066| Separate meat skewer, special model
16 1/8 in
---|---

Measures in inches

JOSPER CHARCOAL

9.1 CHARCOAL TYPES

JOSPER charcoal is long-lasting and provides a high calorific value. Its higher performace not only reduces cooking times and the consumption of charcoal.
The box design is more comfortable and cleaner than other formats. The boxes have a tear line for quick opening and handles on the sides, which help to deposit charcoal.

compacted
CALORIFIC
VALUE| 12103-1300 Btu/Ib| 12600-13410 Btu/Ib| 12346-13201 Btu/Ib| 8960-9664 Btu/Ib| 5897-6536 Btu/Ib
AROMATIC| Very aromatic| Very aromatic| Special aroma| No aroma| Aromatic
SPARK| Very little spark| No spark| A bit of spark| No spark| No spark
ORIGIN| Ecologically
controlled pruning| Ecologically
controlled pruning| Ecologically
controlled pruning| Ecologically
controlled pruning| Ecologically
controlled pruning
GRANULOMETRY| 3 1/8 – 6 1/4 in| > 2 in| 3/4 – 4 in| 2 – 2 3/8 in
Briquettes| 2 – 2 3/8 in
Briquettes
%CARBON
(FIXED CARBON)| 78,20%| 81,20%| 81,6%| 60%| 42,1%
%ASHES| < 3,24%| 5,27%| 3,87%| 26,13%| 39,35%
%HUMIDITY| 4,11%| 4,09%| 4,18%| 4,66%| 5,95%
DENSITY*| 17,5 Ib/ft| 18,6 Ib/ft| 19,4 Ib/ft| 34,6 Ib/ft| 37,3 Ib/ft

• Data resulting from the tests performed by Applus Norcontrol S.L.U.

WARRANTY

JOSPER guarantees a 1 year warranty from the purchase date of this product, against any defect in the materials and the components used in its fabrication. Our warranty  ncludes repairs, replacement, or change of product and/or parts without any charge for the client, including manpower, as other transport charges from the fulfillment of this certificate.
THIS WARRANTY WILL NOT BE VALID UNDER THE FOLLOWING CIRCUMSTANCES:

1. When this warranty shows clear signs of manipulation of the original data in it.
2. When the use and care of the product has not been the one following the instrucctions on the user manual.
3. When the product has been used outside of its capacity, mistreated, beaten or exposed to any liquid or corrosive substance, as for any other fault attributable to the client.
4. When the product has been disarmed, modified or repaired by personnel that has not been authorized by Josper.
5. When the fault is originated by the normal weathering of the parts due to its use.
6. When the damage is caused by the use of liquids, chemicals or products that should not be poured inside the oven.
   No other warranty, verbal or written, different that the one expressed here will be recognised by Josper.

IF YOU HAVE ANY PROBLEM MAKE SURE YOU HAVE:

• The model and serial number of the product.
• Proof of purchase.
• Clear and concrete details of the problem.

NOTE:
If the problem to be repaired is caused by an incorrect use or installation a charge will be applied, even if the product is in the warranty period.
Under no circumstance will parts that are not authorized by Josper be used as replacements,

CONTACT DETAILS

CHARCOAL EQUIPMENThttp://www.josper.es

https://twitter.com/jospergrill?lang=ca| https://www.facebook.com/josper.charcoal.ovens/
https://es.pinterest.com/jospergrill/| https://plus.google.com/+josper

Gutenberg 11 • 08397 Pineda de Mar – Barcelona – SPAIN
Edited by:
JOSPER S.A.U
Version 03
03.26.2019

http://m.certipedia.com/?id=9108638554

Tel +34 93 767 15 16 Fax +34 93 767 11 91
e-mail:josper@josper.es
MADE IN SPAIN
www.josper.es

References

• JOSPER Charcoal Ovens | Passion for Grilling | Josper

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