NETZERO FIRE AA-11-04744 – NZ36B Prime Fire Burner Instruction Manual
- June 6, 2024
- NETZERO FIRE
Table of Contents
-
INSTALLATION MANUAL
Not applicable when installing in a NetZero firebox- OPERATION AND MAINTENANCE MANUAL
Please read these instructions completely before installing or operating the NetZero PrimeFire Burner
- OPERATION AND MAINTENANCE MANUAL
NetZero PrimeFire Burner
Models: AA-11-04744 – NZ36B
WARNING
If the information in these instructions is not followed exactly, a fire or
explosion may result, causing property damage, personal injury, or loss of
life.
IMPORTANT INFORMATION
Certification
This product has been certified by OMNI-Test Laboratories, Inc. to:
U.S. Certification Standard UL 1370
Canadian Certification Standard CAN/ULC-S674
ISSUED BY: OMNI-Test Laboratories, Inc.
13327 NE Airport Way
Portland, Oregon 97230
Safety Information
WARNING:
-
Risk of explosion
I. Never use any fuel other than the fuels specifically identified for use in the unvented decorative appliance. Never use gasoline.
II. Never refill unvented decorative appliance fuel reservoir when appliance is operating or still hot.
IV. Never use unvented decorative appliance in areas where flammable vapors or gas may be present.
III. Never store or transport the fuel in anything other than a metal or plastic container that is:
A) Acceptable for use with the specific fuel
B) Non-red in color
C) Is in the original container for the specific fuel -
Never store fuel in the living space or same location as the appliance.
-
Due to high surface temperatures, keep children, clothing, and furniture away.
-
Risk of indoor air pollution – use unvented decorative appliance only in well-ventilated areas.
People with breathing problems should consult a physician before using the unvented decorative appliance. -
Do not use unvented decorative appliance to heat or boil water or use as a cooking appliance.
-
Do not use in a room with oxygen tanks in use.
WARNING: This appliance has not been tested with an unvented gas log set.
To reduce risk of fire or injury, do not install an unvented gas log set into
this appliance.
WARNING: This appliance has not been tested for use with doors. To reduce
the risk of fire or injury, do not install doors.
- This product is a decorative burner creating real fire.
- Keep the fuel away while the burner is in operation.
- Wipe up fuel spills immediately with a dry cloth or paper towels.
- Do not make any alterations or put any objects or liquids inside the burner.
- Do not touch the filament or other hot elements.
- Do not transport the burner if fueled.
- Do not leave an operating burner unattended.
- Keep the provided USB cable for inspection purposes.
- Do not use the burner in humid or drafty spaces.
Locating the Burner
- Do not move or relocate the appliance while in use.
- For indoor use and in housing only. Minimum temperature of use is 50°F (10°C).
- No heat-sensitive or flammable objects can be placed within a 40 inch radius from, or directly above, the burner.
- Do not place any objects on the top of the burner except attached accessories.
- For service purposes, the surrounding area must allow for easy removal of the burner.
- Keep children, animals, and unauthorized persons at a safe distance at all times and never leave them unsupervised when the appliance is on or hot.
- A Class B fire extinguisher must be located in close proximity to the appliance in case of fire.
Ventilation & Required Room Size
Open fires consume oxygen. Use only in well-ventilated areas and those that are protected from the draft effects of cross ventilation. When selecting a location for the appliance it is important to consider the recommended minimum room sizes and clearances to walls and combustible materials (see Table A). An air exchange rate of 1/hour is recommended.
In a house of typical construction, that is, one that is not of unusually tight construction due to heavy insulation and tight seals against air infiltration, an adequate supply of air for combustion and ventilation is provided through infiltration. The unvented decorative appliance should be installed in a room where at least 200 ft.3 (5.7 m3) of air space is provided for each 1,000 BTU per hour of unvented decorative appliance rating (at maximum burner adjustment). See Table A for recommended minimum room size.
If the burner is installed in a room smaller than the recommended minimum room
size, or in a home of unusually tight construction, the door(s) to adjacent
room(s) should be kept open or a window to the outside should be opened at
least 1 inch (25.4mm) to guard against potential buildup of indoor air
pollution.
The decorative appliance may only be installed in a bathroom or bedroom if the
room meets the recommended minimum room size.
Specifications
Table A
Burner
| Fuel Capacity| Heat Output
MAX – MIN| Minimum
Room Size| Approx. fuel
consumption on
MAX setting| Approx. fuel
consumption on
MIN setting| Approx. burn time on
MAX setting – MIN
setting
---|---|---|---|---|---|---
Gallon – (Liter)| BTU/h| ft 3 – (m3)| gal/h – (L/h)|
gal/h – (L/h)|
[h]
NZ36B
| 0.5 – (2)| 15,000 – 7,000| 3,000 – (85)| 0.18 – (.69)| 0.09 – (.32)|
3 – 6.5
Electrical Requirement
The burner must be connected to a dedicated 115V min.15amp circuit. A junction box for hardwiring the burner must be located in the enclosure under the burner. This is shown in the clearances and installation section of this manual.
Fueling
Do not use gel or thick
fuels. Only use fuels consisting of 86-96.6% ethanol (not dehydrated) by
volume. NetZero Fuel is recommended.
EQUIPMENT RECEIVED
Standard Equipment
NetZero PiimeFire Burner
| Technical glass
| Remote control
| USB service cable| Lifting straps
---|---|---|---|---
T-Fuel pump with protective bag
| Small glass holder| Screw M3x15| Users’ manual
Table B
QUANTITY OF STANDARD EQUIPMENT
Burner Model| Remote
control| T-Fuel pump with
protective bag| USB service cable| Small glass
holder| Technical glass| Screw|
Lifting straps
M3x15
NZ36B
| 1| 1| 1| 2| 1| 2|
2
Optional Equipment
Applies to see-through, peninsula and island installations.
For information on installing the large glass barrier kits reference the large
glass barrier kits installation manual.
Large glass barrier
| Large glass carrier
holder and mounting hardware
---|---
Table C
QUANTITY OF OPTIONAL EQUIPMENT
Burner Model| Large Glass Barrier Part Number| Large Glass Barrier| Glass
Barrier Holders
NZ36B| AA-11-04768| 2| 4
CLEARANCES AND INSTALLATION
Burner Clearances and Cavity Measurements
Measurements
|
Burner Model
| Electricity
connection| SHS
connection| A [in]| B [in]| C [in]| D [in]| E [in]| F [in]| G [in]| H [in]
NZ36B| 115V,
60Hz,
min. 15A| 4×0,25
mm2
AWG 23| 9″| 16″| 26 %”| 36″| 1 14″| 8″| 16″|
36″
- Ensure that burner flame is positioned a minimum of 40 inches away from curtains, flammable materials, and other sources of ignition.
- Be aware of drafts. Do not place in areas where fans, vents or open doors or windows could affect the burner.
- The burner must be installed in accordance with the outlined safety requirements and clearances. Only non-combustible materials can be used in the non-combustible zone shown in yellow.
- Materials used in areas designated as non-combustible must be rated as non-combustible per NFPA 220 Standard on Types of Building Construction, or reported as passing ASTM E 136, Standard Test Method for Behavior of Materials in a Vertical Tube Furnace at 750 Degrees C.
WARNING: common finishing materials not approved for use:
- Paper-faced gypsum board (drywall) including Type X Fire Rated board is not a non-combustible material.
- WonderBoard brand boards are commonly used as a backerboard for tile. WonderBoard backerboard is not a non-combustible material.
- Durock brand cement board contains a polymer coated fiberglass mesh. This can smell when heated. For this reason, Durock cement board is not approved.
- Non-combustible finishing materials shown in yellow must be insulated from any combustible elements of the construction such as wood framing. This can be accomplished by one of the following:
Option 1: Construct the enclosure using only non-combustible finishing materials and framing.
Use steel studs and non-combustible material to build the enclosure for the burner.
Option 2: Create an air gap behind the non-combustible finishing material by following the method shown below. The gap between the material can be left open or insulated with mineral wool.
Method for creating an air gap behind non-combustible finishing material.
Hardibacker 500 or other non-combustible rated cement board is recommended for
use in constructing the enclosure. Do not use Durock or WonderBoard brand
cement board. These boards are not rated as non-combustible materials and will
off gas or deteriorate when subjected to heat.
-
Install a ½” thick cement board to the wood framing.
-
Cut 2” wide strips of ½” thick cement board to use as spacers between the first layer of ½” thick cement board and a second layer of ½” thick cement board. This will create an air gap between the two boards.
-
Install a second layer of cement board to the strips. The gaps between the strips can be left open or insulated with mineral wool.
-
Install the desired non-combustible finishing material to the second layer of cement board.
-
The bottom of the enclosure that holds the burner and other areas not shown in yellow can be constructed from any construction material including combustible materials.
-
In the non-combustible area shown in yellow use only fasteners and adhesives that are resistant to a temperature of 300°F (150°C). For an adhesive, High Temp 450°F silicone adhesive is recommended.
-
The minimum F dimension of 8” allows for a 2” tall junction box. If a taller junction box is used increase the depth of the cavity.
Burner Clearances and Cavity Measurements for Multiple Burners
To create longer or custom size burners multiple burners can be placed
together in the same cavity.
Follow the chart below when building a cavity for a multiple burner
arrangement. The C and D dimensions will be calculated from the total length
of the burners placed together. An example is given below.
Measurements
| Burner Model| L [in]| Q C| B [in]| C [in]| D [in]| E [in]| F [in]| G [in]| H
[in]
NZ36B| 27 1/2″| 9″| 16″| Total Length of Burners —
5/8″| Total Length of
Burners + 10″| 1 1/2″| 8″| 16″|
36″
Example: Two burners are placed together.
Burner 1: NZ36B – Length = 27 1/2”
Burner 2: NZ36B – Length = 27 1/2”
Total Length = 27 1/2” + 27 1/2” = 55”
C = 55” – 5/8” = 54 3/8″
D = 55” + 10” = 65”
Placing the Burner
Scan or click to watch the video instruction
https://www.youtube.com/watch?v=b5dETFNTBW4&feature=youtube
Installing Technical Glass
Scan or click to watch the video instruction
https://www.youtube.com/watch?v=b5dETFNTBW4&feature=youtube
Recommended Burner Installations
Installation Requiring Technical Glass
Single-Side, Left-Corner, Right-Corner and Three-Sided Installations
Installation Requiring Large Glass Barrier Kit
See-Through, Peninsula and Island Installations
For these installations, the Large Glass Barrier Kit must be used. For
additional information on installing the Large Glass Barrier Kit reference the
installation manual for the Large Glass Barrier Kit.
4 TV and AC INSTALLATION
A TV can be installed above the burner enclosure by following the methods
shown below.
Single-Sided, Left-Corner, Right-Corner and Three-Sided Installations
See-Through and Peninsula Installations 
If an air conditioning vent or fan is located near the burner the vent or fan
must be positioned to blow away from the burner.
HOW TO OPERATE THE BURNER
Components
| Control LED OFF
---|---
| Control LED ON
| Control LED Blinking
Filling Fuel
a) If the tank is empty ( ) or you want to fill the fuel, open the fuel inlet
(I), firmly connect the pump hose ‘A’ (click!) and power cable ‘B’ (II) ( ).
ATTENTION! Do not attempt to refuel when the flame is ignited!
b) Place the fuel container stably on the floor and insert the pump hose ‘C’
(III). Press and hold the button on the pump to start refuelling
(IV).
Once the fuel container has been emptied, replace it with a full one and start
the pump again (see point b).
The pump will stop when the tank is full (“beep” + ).
c) Disconnect the power cable ‘B’. To disconnect the pump, hold the end of the
hose ‘A’ and firmly press the button in the place marked with a sticker (V).
Close the fuel inlet.
d) Shake the remaining fuel from the hose ‘C’ into the container and place the
pump in the bag (VI). 
Functions
Flame ignition
The green LED ( ) indicates that the burner is ready to ignite the flame.
Press and hold START for 3 seconds. The burner will beep, and the green LED
will flash to indicate that the burner is starting (“beep” + ). Flame ignition
will take 2-10 minutes. The smell of ethanol vapors can be present during the
ignition. The green LED will turn off ( ) indicating that the flame has been
ignited and the burner has reached the working temperature.
Flame height regulation
When the flame is ignited, press ECO to lower the flame (two “beeps”). Press
ECO again to increase the flame height (one “beep”).
ATTENTION! If the burner temperature is too high, the flame will be
automatically lowered (ECO) and the height regulation blocked. If the
temperature keeps increasing, the burner will automatically turn off.
Flame extinguishing
Press STOP to extinguish the flame (“beep” + ).
You can ignite the flame again when the burner is cooled and the green LED is
on ( ).
Fast start
The FAST START offers faster flame ignition (when the burner is ready ( ), the
power consumption is 60 W higher). The function is enabled by default.
To disable FAST START, press and hold ECO for 10 seconds (four “beeps”). To
enable the function, press and hold ECO for 10 seconds (two “beeps”).
Troubleshooting
Some alarms are accompanied by a “beep”. Press START/STOP to mute.
| LEDs| SOLUTION
(contact the Service Department if the solution does not eliminate the
error)
---|---|---
1.| | The burner is being cooled. Wait for the green LED( )
2.| | The burner ran out of fuel while operating. The burner is being cooled.
Wait for the red LED to turn off. Refill the tank.
3| | If spillage occurred while filling the fuel, disconnect the fuel pump and
wipe off the visible liquid.
Press START/STOP to mute the burner and wait for at least one hour.
Press and hold ECO for 10 seconds. If the message does not disappear, turn
off the burner and
wait for a minimum of 24 hours.
If the error occurred during flame ignition, it means that the ignition time
has been exceeded. Press
and hold ECO for 10 seconds.
4.| | Burner error. Press and hold ECO for 10 seconds.
5.| | Tank overfilled. Contact the Service Department.
6.| | Room temperature too low (<50°F, 10°C) or burner error. Increase the
room temperature. Press and hold ECO for 10 seconds. Wait for the green LED (
)
MAINTENANCE
NetZero burners are considered maintenance free, meaning they do not require regular servicing. To ensure the burner is in proper condition, the manufacturer suggests visually inspecting the condition of the nozzles on the flame rail while the burner is off. The nozzles should be round and regular. Any signs of corrosion on the flame rail, irregular flame pattern or any other erratic behavior of the burner should be immediately reported to the seller or distributor of the burner. Regularly clean the surface of the burner with a soft, dry cloth. While cleaning, please be aware that due to the design of the burner, the filament protrudes above the burner surface. If put to mechanical stress the filament may break.
NetZero is a distributor of these products, which are designed and
manufactured by Planika SP S O O.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF
AND SUPPLIED MANUALS. IMPLIED WARRANTIES OF MERCHANTABILITY, IMPLIED
WARRANTIES OF FITNESS, IMPLIED WARRANTIES OF WORKMANSHIP AND OTHER IMPLIED
WARRANTIES ARE EXCLUDED BY NETZERO.
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