VenTa AW902 Professional Rooms up to 120 m Air Humidified Instruction Manual

June 6, 2024
VENTA

VenTa AW902 Professional Rooms up to 120 m Air Humidified

THANK YOU!
We are convinced that the Venta Airwasher will exceed your expectations, and we hope you enjoy it.

Please register your Venta appliance here: www.venta-air.com/en_de/Service /Product-registration/

Please read this operating manual completely, keep it for later use, and follow the safety instructions.
You can find the latest version of the operating manual on our website www .venta-air.com

DEAR CUSTOMER,
The high-performing AW902 Airwasher with patented humidification and hygiene technology ensures efficient humidification. The integrated UVC lamp stops viruses and bacteria in their tracks. It is ideal for modern homes and offices with ventilation systems.

SAFETY INSTRUCTIONS

  • This appliance is suitable for use by children over the age of 8 years and people with restricted physical, sensory, or mental capacities or lack of experience and knowledge, providing they are supervised or have received instructions on the safe use of the appliance and understand the existing hazards.
  • Read the operating instructions completely before putting the appliance into ope-ration and keep them for later reference.
  • The appliance is not a toy for children.
  • Cleaning and user maintenance may not be performed by children under the age of 8 years or without supervision.
  • Keep the appliance and its power cable out of the reach of children under the age of 8 years.
  • Improper use can damage the appliance and cause physical injuries.
  • Plug the appliance into suitable power outlets only – the mains voltage must cor-respond to the nameplate data on the appliance.
  • Only use the appliance with the following power cable: low-heat device socket with IEC 320 C5 cloverleaf connector.
  • Never use the appliance if it has a damaged power cable.
  • Disconnect the power plug before every cleaning or maintenance operation and before transportation of the appliance.
  • Never use the appliance if it has been dropped or damaged in any other way.
  • Electrical appliances should only be repaired by professional specialists. Amateur repairs could result in considerable danger to the user.
  • Do not sit on the appliance and do not place any objects on it.
  • Do not put any foreign objects into the appliance.
  • Never immerse the appliance in water or any other liquid.
  • Never overfill the appliance.
  • Never transport or tilt the appliance when the tank is full.
  • Never disconnect the power plug by pulling on the cable or with wet hands.
  • The appliance should only be operated when it is completely assembled.
  • Place the appliance on a stable surface which is flat and dry.
  • Set up the appliance so that it cannot be knocked over, and so that no one can trip over it or the cable.
  • Leave at least the following distances from other objects and walls:
    • At the front and above: 50 cm
    • At the left and right: 20 cm
    • At the back: 5 cm
  • Maximum installation altitude: 2000 meters
  • Never cover or block the vents to prevent overheating/damage to the appliance.
  • A persistent relative ambient humidity of more than 60 %, especially in winter, can enable the formation of biological organisms.
  • The design of the appliance and the cold evaporation technology make it impossible for water to leak directly from it in the form of droplets, vapour, mist or lime deposits, providing you use it correctly.
  • Do not look directly at the UVC light.
  • Warning: UV radiation is dangerous to the eyes and skin. Do not operate the UVC lamp outside the unit.
  • Do not manipulate the UVC unit in any way.
  • Unintended use of the device or damage to the housing can lead to the escape of dangerous UVC radiation.
  • UVC radiation, even at low doses, can cause damage to the eyes and skin.
  • Never operate the device in case of a damaged UVC light.
  • Only operate the appliance with original Venta accessories designed for the purpose. Do not use aromatic oils or other additives. Venta-Luftwäscher GmbH accepts no liability for damage due to aromatic oils or other unsuitable additives.
  • If you do not use the appliance for several days or put it into storage for a longer period, empty the water tray completely, clean it and dry thoroughly to prevent odours or biological organisms from developing in standing water or water residues.
  • Disconnect the power plug from the power supply when the appliance is not in use.
  • Do not permit the area around the humidifier to become damp or wet. If dampness occurs, turn the output of the humidifier down. If the humidifier output volume cannot be turned down, use the humidifier intermittently. Do not allow absorbent materials, such as carpeting, curtains, drapes, or tablecloths, to become damp.
  • Danger of chemical burns and swallowing. Keep new and used batteries out of the reach of children. This product contains button batteries. Swallowing button batteries can cause severe internal chemical burns and lead to death within 2 hours. Therefore, always keep the battery compartment securely closed. If the battery compartment does not close securely, do not use the product any more, remove the batteries and keep them out of the reach of children. If you suspect that batteries have been swallowed or have otherwise got into the body, get medical help immediately.

SCOPE OF DELIVERY

  • 1 Venta Airwasher AW902
  • 1 VentWave™ disk stack with hygiene disk (pre-installed) 1 UVC lamp (pre-installed)
  • 1 remote control
  • 1 set of operating instructions

If any parts are missing or damaged, please contact

DE service@venta-air.com
CH service-ch@venta-air.com
AT office@venta.at

SYMBOLS

Please read the Safety Instructions carefully. Follow the instructions to prevent injuries or damage to property.
Additional information
Helpful tips

INTENDED USE
This Venta appliance is a domestic appliance for improving indoor air quality in homes, offices and leisure facilities. The appliance is not suitable for outdoor areas. Any other use or modification of the appliance is considered to be improper use. Venta is not liable for damage or injuries resulting from improper use.

Using the appliance for something other than the intended purpose can endanger health and lives. This includes use under the following conditions:

  • in rooms or locations where there is risk of explosion and/or where there is an aggressive atmosphere.
  • in rooms where there is a high concentration of solvents.
  • in the vicinity of swimming pools or other wet areas.

TECHNICAL DATA

Model AW902

Colours| grey
**For room sizes*| ≤ 120 m²
Interactive touch display| Standard
App control| Standard WiFi
Measuring sensors| Humidity + temperature
Water hygiene| Standard
Speeds| 5 + Automatic
Noise emission (stages 1–5)| 22/ 32/ 42/ 47/ 52 dB(A)
Power consumption (stages 1–5)| approx. 6/ 9/ 16/ 25/ 38 W, maximum 46 W
Mains voltage| 220–240 V 50 / 60 Hz
Water capacity**| Total 12 l

water tank 8 l + water tray 4 l

Dimensions (L x W x H)| 61 x 30 x 52 cm
Weight| approx. 13 kg
WLAN frequency range| 2.4 GHz
WLAN transmission power| maximum 19 dBm

based on a ceiling height at a max of 2.5 m
Subject to modifications and errors

OVERVIEW

OVERVIEW

  1. Display
  2. On/off switch
  3. Evaporator compartment
  4. Water tank
  5. VentWave disk stack
  6. Water tray
  7. Transport castors
  8. UVC lamp (pre-installed)
  9. Cable compartment
  10. Hygiene disk (pre-installed)
  11. Remote control

PUTTING INTO OPERATION

Attention! Ensure that the device is switched off during all actions and the switching power supply is disconnected from the outlet!

  1. Unpack the appliance, set it up and use the transport castors 7 to move it to the place you want. To do this, lift slightly on the right-hand side. Remove battery protection and protective foil from remote control 11.
  2. Open evaporator compartment 3 and remove water tank 4.
  3. Open water tank 4 and fill up to the MAX marker with cold water.
  4. Close the water tank 4 securely.
  5. Insert the water tank 4 into the water basin 6 and close the evaporator compartment 3.
  6. Adjust display 1 to the position you want (3 positions possible).
  7. Adjust cable connector to the length you want by winding/unwinding in cable compartment 9.

Note: Make sure the cable connector is firmly fitted into the appliance!
Connect power plug to mains and switch appliance on using on/off switch 2 or remote control 11.

It can take approx. 60 seconds for the appliance to start up and the red light on the display to go out. You will be able to hear a noise (gurgling), which is not a quality defect.

PUTTING INTO OPERATION 1

PUTTING INTO OPERATION 2

FUNCTIONS, SETTINGS & DISPLAYS

FUNCTION 1

Select or change the setting by tapping the function.

  Function Setting
1 Humidity Display humidity.
2 Speed Fan stage 1 (low) – 5 (high).
3 Humidity 30 – 70 % (in 5 % increments). When the set humidity

is reached, the disk stack stops rotating.
 |  |
4| Timer| OFF / 1 / 3 / 5 / 7 / 9 h (hours)

The appliance shuts off automatically after the preset hours have expired.

 | |
 | |
5| Temperature /comfort zone| Temperature: Hold for 3 sec. to switch back and forth between °C and °F.
Comfort zone: If the black dot is inside the green circle, the relative humidity and room temperature are in the comfort zone
| |
 |  |
 |  |
 |  |
6| Auto| OFF Appliance operates at preset fan stage 1 – 5.
ON The appliance automatically regulates the fan stages depending on the humidity in the room.
| |
| |
7| Sleep mode| OFF / ON

The appliance reduces the fan stage to 1 and dims the display. You can change the air flow rate manually in sleep mode at any time.

---|---|---
8| Child lock| OFF / ON

Hold for 3 sec. to activate/deactivate the key lock.

9| **| Tap the Setting .** button to open the Settings menu.

FUNCTION 2

WIFI CONFIGURATION

To access WiFi configuration, first tap button 9, Setting then the SETUP button.
Select “Select network”, then your network in the dropdown list. The “Security type”

WIFI CONFIGURATION 1

is automatically set as soon as you select the network. In the “PSK” box, please enter your WLAN password/key (ASCII entry mode) and confirm with ENTER. If your password contains special characters or umlauts which are not shown on the keypad, you can generate your full password as a HEX code on our website: www.venta-air.com. Now enter your generated HEX code into the “PSK” box (HEX entry mode) and confirm with ENTER. Under “Access”, select the internet access type you require.

full access: access to all the comfort features of the app.
local access: local access to use the app.

Tap CONNECT to create the WiFi connection.

WiFi symbol green: WiFi connection established (local access).
WiFi symbol blue: WiFi connection established (full access).
WiFi symbol red: No WiFi connection. Check your network and WLAN password.
WiFi symbol grey: WiFi disabled.

If problems occur during the setup process, read the information in the section “What to do if WiFi connection is not possible?”
Tap the EXIT button to return to the previous menu.

VENTA APP

You can use the Venta app to expand and control the appliance functions. The app is available for smartphones and tablets. Please download the Venta app at: www.venta-air.com, or use the QR code.

Please log in to the menu or register as soon as you have downloaded and opened the Venta app.

You must register so that you can control and check your Venta appliance when you’re on the go.
You can use the search function + to automatically find all local Venta appliances. Please select your appliance.
The appliance emits an audio signal while the app is connecting to it. Please confirm connection to your smartphone/tablet on the appliance.

If WiFi connection is disabled, the appliance does not connect to the Venta app.

CLEANING & MAINTENANCE

Tap button 10 on the display to see information about maintenance. Red light indicates that this type of maintenance is due.

CLEANING & MAINTENANCE 1

CLEANING & MAINTENANCE 2

CLEANING & MAINTENANCE 3

ACCESSORIES
You can order accessories by phone or online at www.venta-air.com.

PRIVACY POLICY
Venta Luftwäscher GmbH treats your data confidentially. You can find more information
about data protection in our Privacy Policy at www.venta-air.com

RECYCLING & DISPOSAL

The “crossed-out bin” symbol indicates that you must dispose of waste electrical and electronic equipment (WEEE) and waste batteries separately. Such equipment may contain dangerous and environmentally hazardous substances. These products should be disposed of at an appropriate collecting point for recycling electrical and electronic equipment and may not be disposed of in unsorted household waste. Do not dispose of used batteries in household waste. Hand them in to collection points or retailers. This way you can help to protect resources and the environment. For more information, please contact your local authorities.

Children must not be allowed to play with plastic bags and packaging material as there is a danger of injury or suffocation. Store such materials safely or dispose of them in an environmentally friendly way.

FREE Venta hygiene disk recycling program helps the environment
The Venta ReNew recycling programme means original Venta hygiene disks can be re-cycled to a degree of 100 %. By returning used Venta hygiene disks to us, you help conserve our planet’s resources. You also receive your personal Venta ReNew eco-bonus which you can redeem with your next order for hygiene disks from Venta Luftwäscher GmbH. Our Service Team will be happy to give you more information.

NOTE: The Venta ReNew recycling programme is limited to sales and shipping within Germany. Our Venta companies in other countries will be happy to give you information about their local/national programmes. If no ReNew recycling programme is available in your country, simply dispose of the hygiene disk in household waste.

GUARANTEE
Due to the high quality of our products, Venta-Luftwäscher GmbH guarantees that this product will remain defect-free for two years as from the purchase date, provided it is used correctly. If a material or processing error should occur anyway, please contact the Venta Service Team or your dealer. Venta‘s general guarantee conditions also apply:
www.venta-air.com/en_de/Service/Warranty/

VENTA SERVICE TEAM
Do you need additional information about your Venta appliance, do you want advice or to order accessories? Our Service Team is there for you! Call us directly, or visit the Venta website: www.venta-air.com.

DE +49 751 5008 88
AT +43 5572 202 539
CH +41 41 781 15 15

WHAT TO DO IF …

Attention! Before carrying out any of these actions, ensure that the appliance is switched off and disconnected from the power supply!

… the appliance won’t switch on?
Please check whether the appliance is plugged into the mains.

… the appliance won’t switch on even though it is plugged into the mains?
Action: Please check whether the mains power cable is correctly plugged into the appliance. Then switch the appliance on again.

WHAT TO DO IF

… WiFi connection is not possible Please check that:

  • you are using a 2.4-GHz or a combined 2.4/5-GHz network. This is important because the WiFi/WLAN module in the appliance does not support 5-GHz networks.
  • your router supports 802.11b/g/n.
  • iOS version 11.0 or higher or Android version 8.0 or higher is installed in your phone or tablet.

If necessary, update the operating system of your phone or tablet.

SERVICE AND SUPPORT

GERMANY
Venta-Luftwäscher GmbH Weltestraße 5
88250 Weingarten
Tel.: +49 751 50 08 0
Fax: +49 751 50 08 20
info@venta-air.com www.venta-air.com

AUSTRIA
Stromayer Elektro Service GmbH
Strohmayergasse 8 1060 Wien
Österreich
Tel.: +43 1 5961706
office@stromayer.at

CHILE
Venta Air Technologies Inc. US Headquarters
300 North Elizabeth Street Suite 220 B
Chicago, Il 60607
United States of America Tel.: +1-888-333-8218
Fax: +1-224-567-8349
info@venta-usa.com www.venta-air.com

CZECH REPUBLIC
LetMeRepair GmbH Fichtestrasse 1a
02625 Bautzen
service-cz@venta-air.com www.letmerepair.com

FINLAND
Suomen Allergiakauppa Länsiportintie 14
13430 HÄMEENLINNA
Finnland
Tel.: +358400855000
myynti@allergiakauppa.fi www.allergiakauppa.fi

FRANCE
LetMeRepair GmbH Fichtestrasse 1a
02625 Bautzen
service-fr@venta-air.com www.letmerepair.com

BENELUX
Venta Benelux B.V.
Van Heemstraweg Oost 8
5301 KE Zaltbommel
Niederlande
Tel.: +31 4 18 54 13 43
info-nl@venta-air.com
www.venta-air.com

HUNGARY
LetMeRepair GmbH
Fichtestrasse 1a
02625 Bautzen
service-hu@venta-air.com
www.letmerepair.com

ITALY
LetMeRepair GmbH
Fichtestrasse 1a
02625 Bautzen
service-it@venta-air.com
www.letmerepair.com

JAPAN
Address Service Co., Ltd.
17-9, Shinoda, Togane-shi,
Chiba, 283-0013 Japan
Tel.: 0120-407-554
venta_support@adservice.co.jp

LATVIA / LITHUANIA
SIA „BALTIJAS
TIRDZNIECĪBAS
UZŅĒMUMS”
Dārzaugļu iela 1-201,
Riga LV-1012, Latvia
Tel.: +371 67790720
info@btu.lv

MALAYSIA / SINGAPORE /PHILLIPINES / VIETNAM
GA MAKMUR SDN BHD
No. 27, Jalan PP 11/4,
Alam Perdana Industrial
Park, Taman Putra
Perdana, 47130 Puchong,
Selangor, Malaysia
Tel.: +603-8322 6628
Fax: +603-8322 6066
info@gasales.com.my

SWITZERLAND
Venta-Luftwäscher AG
Bösch 65
6331 Hünenberg
Schweiz
Tel.: +41 41 781 15 15
Fax: +41 41 781 15 50
info-ch@venta-air.com
www.venta-air.com

MONGOLIA
AERIS LLC
SUITE 316, Barilga Architecture
Building, Chinggis
Avenue, Oron Suuts Street,
2nd horoo, Khan-Uul
district, Ulaanbaatar,
Mongolia 17032
Tel.: +976-99101185,
+976-99096696
sales@aeris.mn
www.aeris.mn

PORTUGAL
LetMeRepair GmbH
Fichtestrasse 1a
02625 Bautzen
service-pt@venta-air.com
www.letmerepair.com

RUSSIA
Venta Russia TSK IMPORT
(offizieller Importeur)
124683, Moskau, Selenograd,
1505, Raum III
Russland
Tel.: +7 499 733 10 10
Fax: +7 499 733 10 10
venta@venta.ru

SCOTLAND, UK
LetMeRepair UK Ltd
1 Langlands Court
Kelvin South Business
Park, East Kilbride, G75
0YB, Scotland, UK
Tel.: +44 (0) 1355 241 222
service-uk@venta-air.com
Fax +44 1355 246575

USA
Venta Air Technologies Inc.
US Headquarters
1005 N Commons Dr
Aurora, IL 60504
United States of America
Tel.: +1-888-333-8218
Fax: +1-224-567-8349
info-us@venta-air.com

SLOVAKIA
LetMeRepair GmbH
Fichtestrasse 1a
02625 Bautzen
service-sk@venta-air.com
www.letmerepair.com

SPAIN
LetMeRepair GmbH
Fichtestrasse 1a
02625 Bautzen
service-es@venta-air.com
www.letmerepair.com

SOUTH AFRICA
EUROCARE Wellness
5 Star Business Park,
Unit 2, Persimmon Close,
Honeydew, Johannesburg
Südafrika
Tel.: +27 11 888 3255
Fax: +27 11 888 9874
info@eurocarewellness.co.za

SOUTH KOREA
VENTA KOREA CO., LTD.
3/F., Seojin Bldg., 754,
Seolleung-ro, Gangnam-
Gu, Seoul 135-948, Korea
Tel.: +82 22 03 40 114
Fax: +82 22 03 40 119

UKRAINE
Venta-Centre Ukrein
Schlichtera, 11
Kharkov, Ukraine
Tel.: +38 057 752 72 72
Fax: +38 057 768 01 57
venta@venta.com.ua

SERVICE AND SUPPORT
www.venta-air.com/Service/Service-Support/

VENTA WORLD WIDE
www.venta-air.com/en_de/Venta-worldwide/

References

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