RAIDON GR3680-SB3 SafeTANK Hard Disk Casing User Manual

June 6, 2024
RAIDON

RAIDON GR3680-SB3 SafeTANK Hard Disk Casing User Manual

Introduction

Thank you for purchasing RAIDON products. Before using your SafeTANK, please read this manual thoroughly.

At time of publish, all information contained in this user manual has been verified. Before Product specification will be based on the time of delivery from RAIDON. Any revision updates or important technical information may be found on www.raidon.com.tw. Products specifications are subject to change without notice.

If you have any questions regarding the products of RAIDON, or you would like to know the latest product information, user manual update, or firmware update, please contact your local supplier or visit www.raidon.com.tw for further information.

Package Contents and Product Views

Open the package and you should find the following:

GR3680-SB3

GR3680-SB3x1 ( with removable drive tray enclosed x 2 )
e-SATA Cable x1
USB 3.0 Cable x1
AC Power Cable x1
Accessories Kit
CD x 1
Quick Installation Guide x 1

Please make sure that the contents listed above are not damaged or missing. If you should find damages or missing contents, please contact your supplier immediately.

Front View

  1. LCD Display.

  2. Selection Key(UP)

  3. Selection Key(Down)

  4. Cancel(ESC)

  5. Confirm(ENTER)

  6. POWER LED

  7. Alarm LED

  8. Tray Handle

  9. Tray Button

  10. HDD Access

  11. AC Power Connector

  12. Power Switch

  13. 6 cm Fan

  14. USB 3.0 Port

  15. e-SATA Port

  16. Anti-theft cord slot

Storage Mode Definitions
Safe mode (RAID 1) : Mirrored storage capacity allowing data protection.
Speed mode (RAID 0) : Striped into a single large volume allowing higher speed transfers but without data protection.

Operating Information

Operating Temperature : 50 ~ 95 ℃ (10 ~ 35 ℉)
Storage Temperature : -4 ~ 116℃ (-20~ 47℉)
Line Voltage : 100 ~ 240V AC

Hardware Requirements and Precautions

  1. Both hard drives must be installed into the system for the device to work properly.
  2. Only one interface connection may be used at once per computer system.
  3. For the best performance of the system, it’s strongly recommended that you install hard drives of the same model and if need be, replace faulty hard drives also with the same model. If the same model of HDD is unobtainable, please replace with a model that is at least 20GB larger in capacity.
  4. All data on replacement hard drive will be erased once inserted into the system.
  5. The actual usable storage capacity may differ from the stated capacity once the drives in the system have been formatted.
  6. Always safely dismount the volume from the Operating System before removing SafeTANK GR3680- SB3 from host computer.
  7. Do not remove the hard drive(s) while the system is powered on or switch the position of the drives. Always remember to power off the unit prior to removing the hard drives (unless hot-swapping for the purpose of a rebuild in a RAID 1 configuration).
  8. In RAID 1 mode, only 1 hard disk failure is permitted. Please seek help from data recovery services should there be further data-loss due to failures in a RAID 0 mode.
  9. It is highly recommended for users to back up important data. RAIDON will not be responsible for any lost of data caused during the use of the unit or the recovery of the data lost.
  10. The default setting of GR3680-SB3 is RAID 1. To set it in a data protection mode, please set it to RAID
  11. Please set GR3680-SB3 to RAID 0 mode when speed and large storage capacity is required.
  12. Users can set the RAID level and the basic functions of GR3680-SB3 using the buttons on the right side of LCD screen in front of the product.

Hardware Installation

Please follow the instructions below to complete the hardware installation:

Step 1 Open the package and take out the product making sure that all contents are not damaged or missing. Should you find any damage or missing contents, please contact your supplier immediately.
Step 2 Place the system on a stable surface. Ensure that it is installed in a well ventilated area with acceptable airflow for the vent and keep product away from moisture.
Step 3 Use the provided key in the accessory kit to eject the removable tray, pull tray handle to remove from GR3680-SB3.

Step 4 Install your hard drives onto the removable drive tray and secure it with the screws included in the accessory kit. Once completed, insert the hard drive tray into the system.
Hardware Installation

Step 5 Use the provided cables to connect your computer to the preferred interface connection.

Step 6 Power on the unit and wait for the system to initialize. When the LCD display panel indicates “OK”, the system has completed initialization and is ready for hard drive formatting.
System initializing

When the GR3680-SB3 has completed initializing, your computer’s operating system should recognize the device automatically. Please follow the formatting instructions given by the operating system to format the drives. Once the formatting has been completed, the system is ready for use.

How to Switch the RAID Mode

The default setting of GR3680-SB3 is RAID 1. To change the setting, please follow the steps below: Step 1 Press and hold the ▲ button while turning on the power until LCD display is showing as below:
How to Switch the RAID Mode

Step 2 If you are sure to switch the RAID mode, press “ENT” to accept. If not, press “ESC”
How to Switch the RAID Mode

Step 3 This display indicates that the switch has been done successfully. Please reboot the GR3680-SB3.

How to Switch the RAID Mode

Hard Drive Replacement Instructions

In normal operational state, if the LCD displays “Pri : X” or “Sec : X” and the audio alarm activates, this would indicate that the hard drive may be malfunctioning.

When this happens, you may choose to disable the audio alarm by pressing the MUTE button located at the front of the system and continue to operate the system normally.

When finished, you may restart the GR3680-SB3 to double check and see if the drive is in fact malfunctioning. If you are certain that the drive is in fact malfunctioning, follow the instructions below to complete the replacement of the malfunctioning drive.
Primary drive damage

Step 1 Shut off the GR3680-SB3 power. Extract the drive displaying “X” on the LCD display from the corresponding drive position and replace it with the new replacement drive. Do not switch the positions of the drives.

Step 2 Once the replacement is complete, turn on the power of the GR3680-SB3. When the system completes initialization, the LCD display will ask you if you wish to initiate the rebuilding procedure.

Data Rebuild

During the use of GR3680-SB3, if you are required to replace a malfunctioning drive refer to chapter 6“Hard Drive
Replacement Instructions”. Once drive replacement is complete and you power on the GR3680-SB3,the system will perform data reconstruction.

The data rebuild processing time is based on the capacity of the drive. During procedures, we suggest to not use the system until the procedure(s) is complete as use of the system during procedures may cause delays to the processing time. Please wait until the procedure(s) has been completed to continue use.

During the data rebuilding process, the LCD panel will display the percentage progression rate of the rebuild. Below are sample diagrams.

Data Rebuild

If during the rebuilding process, a drive malfunctions and is unable to continue the rebuilding process, restart the GR3680-SB3 to check and see that the drive is in fact malfunctioning. If it is, please refer to chapter 6 “Hard Drive Replacement Instructions” to replace the malfunctioning drive.
Below are sample diagrams of drive malfunctioning.
Data Rebuild

Note :
The next time you turn on the power of the unit, the system will automatically continue to process the remains. Please do not switch position of the drive at any time.

System Temperature Overheat and Fan Failure Management

If the LCD panel displays “T” on the bottom right hand corner meaning the system temperature has exceeded its allowance of 50℃ or “F” at the top right hand corner meaning the system fan has malfunctioned and the audio alarm alerts, you may first press the MUTE button to disable the audio alarm. At the allowed operational state, re-start the system to double check and see if the problem is still present. If the problem persists, please turn off the system and contact your supplier or the RAIDON tech support for further assistance.
Data Rebuild

Additional Display Messages of System and Operation Procedures

The GR3680-SB3 frontal LCD panel is able to display additional messages such as firmware version, system
temperature and fan status by pressing the ▼ or ▲ buttons to make your selection.
Continuously pressing the selection buttons allows you to scroll through the menu. If not pressed within 3 seconds, the display will revert back to its normal operational state.
Operation Procedures

LED Visual Status Indicator Definitions

Power/Alarm indicator:
When the Power/Alarm indicator lights green, this means the system power is on.
When the Power Alarm indicator lights amber, this means the system temperature has
exceeded its limitation or the system fan has malfunctioned.
Hard drive status indicator:
When the hard drive status indicator is off, this means the drives are idling.
When the hard drive status indicator lights or blinks blue, this means the drives are being accessed for operation.

Frequently Asked Questions

  1. Q. Which drive format should I choose to format the hard drives in the GR3680-SB3?
    A: It depends on the computer system you most often use. See the below suggestions:

  2. Use NTFS for Windows 2000/XP/Vista/Windows 7 system.

  3.  Use HFS+ (Mac OS Extended) format for a Mac OS X system.

  4. Choose FAT32 format if you’ll use the GR3680-SB3 in both Windows and Mac environments(the maximum size of one single file may not exceed 4 GB).

Customer Support

7F-9, No.16, Lane 609, Sec.5, Chung-Hsin Rd.,241 San-Chung Dist.,
New Taipei City, Taiwan
Tel:886-2-2278-9697 Ext 63
Fax:886-2-2278-9659
http://www.raidon.com.tw
E-mail: sales1@raidon.com.tw

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References

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