COWON CK11 Pro Premium True Wireless Earbuds User Guide

COWON CK11 Pro Premium True Wireless Earbuds User Guide

Package Components

• COWON CK11 Pro

• Wireless Charging Cradle

• Quick Guide

• Ear Tips

  • XS(2EA)

  • S(2EA)

  • M(2EA) L(2EA)

• USB Type-C Cable
  

M-size ear tips are attached to the earphones.

Wearing

• For charging please remove the protective film from the earphone charging terminal.
• Check the L and R marks on the earphones and put them in the correct ears.
• Wear them in a proper way by twisting and rotating the ear tips to fit in your ears.

Names of Parts and Functions

1. Multi-Function Button (L) Power / Call / Pairing / Play / Volume Down / Previous Track
2. Multi-Function Button (R) Power / Call / Pairing / Play / Volume Up / Next Track
3. Charging Port
4. Microphone (L)
5. Microphone (R)
6. Earphone Battery Level (L)
7. Earphone Battery Level (R)
8. Charging Cradle Battery Level
9. USB Type-A Port (Output
10. USB Type-C Port (Input)

Charging (Earphones)

1. COWON CK11 Pro Premium True Wireless Earbuds User Guide.
2. The earphone battery indicates 4 levels of charging.
3. The LED indicates the status of the battery charge. (Red : Charging, Blue : Charging Complete)

• Make sure that the earphone is properly positioned in the fixing groove of the charging cradle and check if the earphone LED is on.

Charging (Charging Cradle

1. Put the USB cable in the USB-C port and connect it to the power adapter to start charging.
2. The level of battery charge in the charging cradle goes
   • from 0 to 100%.
   • Charging : 0~99%
   • Charging Complete : 100%
3. You can charge CK11 Pro simply by placing the charging cradle on the wireless charging pad without connecting the cable to the charging cradle.

Charging (Smartphone)

1. Put the USB cable in the USB-A port and connect it to the smartphone to use the cradle as a power bank.
2. While charging the smartphone, the battery level in the charging cradle goes down from 100 to 0%.

• The cradle limits the output current to 1.5A. When the battery level is too low, it may not be possible to charge a smartphone that supports fast charging.

Power On · Off

1. Opening the lid of the charging cradle turns on the earphones automatically. (The blue LED flashes three times).
2. Closing the lid of the charging cradle turns off the earphones automatically. (The red LED flashes three times)

Manual Power On / Off

• Press the button on the earphone for 5 seconds to turn it on when the power is off. (The blue LED flashes three times)
• Press the button on the earphone for 5 seconds to turn it off when the power is on. (The red LED flashes three times)

Pairing & Connection

1. Opening the charging cradle lid turns on the earphones automatically, and they are ready to proceed to the pairing step.
2. Turn on Bluetooth on your smartphone or Bluetooth capable device.
3. Select ‘CK11 Pro Bluetooth’ from the list of detected devices to pair and connect automatically.

• The CK11 Pro supports: Dual mode (Stereo) to use the left and right earphones together and Single mode (Mono) to use them separately.
• Remove both the left and right earphones from the charging cradle for use in Dual Mode, or only remove one earphone for use in Single mode.
• Putting one earphone in the charging cradle while in Dual mode does not disconnect the other earphone in use.
• If you open the charging cradle lid and don’t remove the earphones, they will turn off in 5 minutes.
• After the initial pairing, opening the charging cradle lid automatically connects the earphones to the most recently connected device.

Listening to Music · Calling · Volume Control

1. In Dual mode, the microphone of the earphone removed from the cradle first will be enabled. Removing L and R earphones from the cradle at the same time enables the “R” microphone.
   In Single Mode, each earphone will output sound with both microphones enabled for use.

2. Use the Volume Down function with the L earphone and Volume Up function with the R earphone. (In Single mode, only the functions on the earphone currently in use are available.

3. Press and hold the multifunction button for 3 times to launch the voice recognition feature of your smartphone or tablet. (Android OS : Google Assistant / iOS : Siri / Window OS : Cortana – Except during calls)

4. Use the L earphone to go to the previous track and the R earphone to go to the next track. (In Single mode, only the functions on the earphone currently in use are available.)

More Information

• By using the CK11 Pro in Single Mode, you can alternate between charging the left and right earphones for extended use. (Audio books, Podcasts, etc.)
• since Single Mode uses only one earphone, you can stay aware of environmental sounds and use the device more safely when walking or bicycling.
• Keep the product and a mobile phone within 1 meter when pairing.
• If passkey input is required, enter a password or a PIN No.‘0000’.
• When the CK11 Pro is off, press and hold the multifunction button for 8 seconds to enter pairing mode.

Warranty

Center| Center Location|

Web Site

---|---|---
Korea Service Center Japan Service Center
USA, Canada Service Center World Wide Service Center| Seoul, Korea Tokyo, Japan Irvine, USA Seoul, Korea| www.cowon.com www.cowon.co.jp
www.jetaudio.com www.cowonglobal.com
www.cowon.com
Support – Q&A Board

[Important Notes]
Please retain the original dated sales receipt. Proof of the date of purchase will be required with any request for warranty service. And in order to expedite the repair process, COWON recommends you to complete the below form at the time of purchase and present it to our repair center with the receipt.

a defect arises and a valid claim is received by COWON within the Warranty Period, at its option, COWON will repair or replace the product without charge, using new or refurbished replacement parts. But the shipping expense may be required to be paid according to the region and the warranty service may take longer if service parts are not available.

Model Name|  | Dealer’s Tel No.|
---|---|---|---
Serial No.|  |

Dealer’s Name, Sign or Stamp

|
Country of Purchase|
Date of Purchase|

The terms and conditions of this COWON’s Warranty(hereafter referred to as “Warranty”) are only valid in the countries that the COWON product (hereafter referred as “Product”) was originally purchased. As warranty service is only available from within the country where the products were originally purchased,  you may be required to ship products, at your expense, to the authorized service center for the country where the products were purchased. COWON will repair or replace products if they fail to function properly during the warranty period, subject to any conditions  and/or limitations stated here in.

Warranty Coverage
COWON warrants products and accessories against defects for a period of one year and three month respectively from the date of original purchase. If

Exclusions and Limitations
This warranty does not apply when failure is due to shipping damage, accident, alteration, modification, unauthorized service, misuse, abuse, use with incompatible accessories or attachments (such as third party’s service parts or accessories), failure to follow COWON’s operation, maintenance or repaing instructions, failure to use items supplied by COWON (such as adapters and cables), or claims made after the duration of this warranty, and failure with the serial number which is altered, defaced or removed, and natural calamity, force majeure, unforeseeable accidents and any other external factors beyond the control of COWON. COWON makes no other warranties, express, implied, or of merchantability or fitness for a particular purpose for products.
Note : Before you deliver your product for warranty service it is your responsibility to baud all data, including all software programs. COWON is not responsible for data that may be lost or damaged during transit or a repair.

EU-Declaration of Conformity
EU-Declaration of Conformity can be found at www.cowonglobal.com/eu_doc

Precautions

• For safety please read the enclosed instruction manual.
• Wearing the earphones for an extended period of time may harm your health.
• Maintaining high volume levels may inflict serious hearing damage.
• Using the earphones in places with high occurrences of static electricity may cause malfunctions.
• This device features magnets. Be sure to consult a physician before use if you have any transplanted medical devices.

FCC Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

References

• COWON - The moment is your life
• 코원 - The moment is your life
• COWON - The moment is your life
• JetAudio

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