tp-link AX20V3 AX1800 Dual-Band Wi-Fi 6 Router User Manual

tp-link AX20V3 AX1800 Dual-Band Wi-Fi 6 Router

Allow all LAN-connected devices to manage the router:

Select All Devices for Local Managers.

• Allow specific devices to manage the router:

  • Select All Devices for Local Managers and click SAVE.
  • Click Add Device.
  • Click VIEW CONNECTED DEVICES and select the device to manage the router from the Connected Devices list, or enter the MAC address of the device manually.
  • Specify a Description for this entry.
  • Click SAVE.

• Remote Management
  This feature allows you to control remote devices’ authority to manage the router.

  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.
  • Go to Advanced > System > Administration and complete the settings in Remote Management section as needed.

• Forbid all devices to manage the router remotely: Do not tick the Enable checkbox of Remote Management.

• Allow all devices to manage the router remotely:

  • Tick the Enable checkbox of Remote Management.
  • Keep the HTTPS and HTTP port as default settings (recommended) or enter a value between 1024 and 65535.
  • Select All Devices for Remote Managers.
  • Click SAVE.
    Devices on the internet can log in to http://Router’s WAN IP address:port number (such as http://[113.116.60.229:1024](http://113.116.60.229:1024)) to manage the router.

• You can find the WAN IP address of the router on Network Map > Internet.

• The router’s WAN IP is usually a dynamic IP. Please refer to Set Up a Dynamic DNS Service Account if you want to log in to the router through a domain name.

• Allow a specific device to manage the router remotely:

  • Tick the Enable checkbox of Remote Management.
  • Keep the HTTPS and HTTP port as default settings (recommended) or enter a value between 1024 and 65535.
  • Select Specified Device for Remote Managers.
  • In the Only this IP Address field, enter the IP address of the remote device to manage the router.
  • Click SAVE.
  • Devices using this WAN IP can manage the router by logging in to http://Router’s WAN IP:port number (such as http://113.116.60.229:1024).
    Tips: The router’s WAN IP is usually a dynamic IP. Please refer to Set Up a Dynamic DNS Service Account if you want to log in to the router through a domain name.

• System Log
  When the router does not work normally, you can save the system log and send it to the technical support for troubleshooting.

  • To save the system log locally:

  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in your TP-Link ID or the password you set for the router.

  • Go to Advanced > System > System Log.

    • Choose the type and level of the system logs as needed.
    • In the Save Log section, click SAVE TO LOCAL to save the system logs to a local disk.

  • To send the system log to a mailbox at a fixed time:For example, I want to check my router’s working status at a fixed time every day, however, it’s too troublesome to log in to the web management page every time I want to go checking. It would be great if the system logs could be sent to my mailbox at 8 a.m. every day.

  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.

  • Go to Advanced > System Tools > System Log.

  • In the Save Log section, click MAIL LOG.

  • Enter the information required:

    • Email From: Enter the email address used for sending the system log.

    • Select Require Password.

    • Tips: Generally, Require Password should be selected if the login of the mailbox requires username and password.

    • Username: Enter the email address used for sending the system log.

    • Email Password: Enter the password to login the sender’s email address.

    • SMTP Server: Enter the SMTP server address.
      Tips: SMTP server is available for users in most webmail systems. For example, the SMTP server address of Hotmail is smtp-mail.outlook.com.

    • Email To: Enter the recipient’s email address, which can be the same as or different from the sender’s email address.

    • Select Mail Log Automatically.Tips: The router will send the system log to the designated email address if this option is enabled.

    • Frequency: This determines how often the recipient will receive the system log .

  • Click SAVE.

• Test the Network Connectivity
  Diagnostics is used to test the connectivity between the router and the host or other network devices.

  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.
  • Go to Advanced > System > Diagnost
  • Enter the information:
  • Choose Ping or Traceroute as the diagnostic tool to test the connectivity;
    • Ping is used to test the connectivity between the router and the tested host, and measure the round-trip time.
    • Traceroute is used to display the route (path) your router has passed to reach the tested host, and measure transit delays of packets across an Internet Protocol network.
  • Enter the IP Address or Domain Name of the tested host.
  • Modify the Ping Count number and the Ping Packet Size. It’s recommended to keep the default value.
  • If you have chosen Traceroute, you can modify the Traceroute Max TTL. It’s recommended to keep the default value.
  • Click START to begin the diagnostics.
    The figure below indicates the proper connection between the router and the Yahoo server (www.Yahoo.com) tested through Ping. The figure below indicates the proper connection between the router and the Yahoo server (www.Yahoo.com) tested through Traceroute.

• Set-Up System Time
  System time is the time displayed while the router is running. The system time you configure here will be used for other time-based functions like Parental Controls. You can choose the way to obtain the system time as needed.

  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.
  • Go to Advanced > System > Time & Language.

• To get time from the internet:

  • Enable 24-Hour Time if you want the time to display in a 24-hour way.
  • In the Set Time field, select Get from Internet.
  • Select your local Time Zone from the drop-down list.
  • In the NTP Server I field, enter the IP address or domain name of your desired NTP Server.
  • (Optional) In the NTP Server II field, enter the IP address or domain name of the second NTP Server.
  • Click SAVE.

• To get time from your computer:

  • In the Set Time field, select Get from Managing Device.
  • The time of your computer will then be displayed and click SAVE.

• To manually set the date and time:

  • In the Set Time field, select Manually.
  • Set the current Date (In MM/DD/YYYY format).
  • Set the current Time (In HH/MM/SS format).
  • Click SAVE.

• To set up Daylight Saving Time:

  • Tick the Enable box of Daylight Saving Time.
  • Select the correct Start date and time when daylight saving time starts at your local time zone.
  • Select the correct End date and time when daylight saving time ends at your local time zone.
  • Click SAVE.

• Set the Router to Reboot Regularly
  The Scheduled Reboot feature cleans the cache to enhance the running performance of the router.

  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.
  • Go to Advanced > System > Reboot.
  • Tick the Enable box of Reboot Schedule.
  • Specify the Reboot Time when the router reboots and Repeat to decide how often it reboots.
  • Click SAVE.

• Control the LED
  The LED of the router indicates its activities and status. You can enable the Night Mode feature to specify a time period during which the LED is off.

  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.
  • Go to Advanced > System > LED Control.
  • Enable Night Mode.
  • Specify the LED off time, and the LED will be off during this period every day.
  • Click SAVE.

FAQ

What should I do if I forget my wireless password?
The default wireless password is printed on the label of the router. If the password has been altered:

1. Connect your computer to the router using an Ethernet cable.
2. Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.
3. Go to Wireless to retrieve or reset your wireless password.

Q2. What should I do if I forget my web management password?

• If you are using a TP-Link ID to log in, or you have enabled the Password Recovery feature of the router, click Forgot password on the login page and then follow the instructions to reset it.

• Alternatively, press and hold the Reset button of the router until LEDs turn on to reset it, and then visit http://tplinkwifi.net to create a new login password.
  Note:

• Please refer to Password Recovery to learn how to configure Password Recovery.

• You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new password for future use.

Q3. What should I do if I can’t log in to the router’s web management page?

This can happen for a variety of reasons. Please try the methods below to log in again.

• Make sure your computer is connected to the router correctly and the corresponding LED indicator(s) light up.
• Make sure the IP address of your computer is configured as Obtain an IP address automatically and Obtain DNS server address automatically.
• Make sure http://[tplinkwifi.net](http://tplinkwifi.net) or http://[192.168.0.1](http://192.168.0.1) is correctly entered.
• Check your computer’s settings:
  • Go to Start > Control Panel > Network and Internet, and click View network status and tasks.
  • Click Internet Options on the bottom left.
  • Click Connections and select Never dial a connection.
  • Click LAN settings and deselect the following three options and click OK.
  • Go to Advanced > Restore advanced settings, click OK to save the settings.
• Use another web browser or computer to log in again.
• Reset the router to factory default settings and try again. If login still fails, please contact the technical support.
  Note: You’ll need to reconfigure the router to surf the internet once the router is reset.

Q4. What should I do if I can’t access the internet even though the configuration is finished?

1. Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.

2. Go to Advanced> Network > Status to check internet status:
   If IP Address is a valid one, please try the methods below and try again:

3. Your computer might not recognize any DNS server addresses. Please manually configure the DNS server.

4. Go to Advanced > Network > DHCP Server.

5. Enter 8.8.8.8 as Primary DNS, click SAVE.

6. Tips: 8.8.8.8 is a safe and public DNS server operated by Google.

7. Restart the modem and the router.

8. Power off your modem and router, and leave them off for 1 minute.

9. Power on your modem first, and wait about 2 minutes until it gets a solid cable or Internet light.

10. Power on the router.

11. Wait another 1 or 2 minutes and check the internet access.

12. Reset the router to factory default settings and reconfigure the router.

13. Upgrade the firmware of the router.

14. Check the TCP/IP settings on the particular device if all other devices can get internet from the router.

As the picture below shows, if the IP Address is 0.0.0.0, please try the methods below and try again:

• Make sure the physical connection between the router and the modem is proper.

• Clone the MAC address of your computer.

• Visit http://tplinkwifi.net, and log in with your TP-Link ID or the password you set
  for the router.

• Go to the Internet or Advanced > Network > Internet and focus on the MAC Clone
  section.

• Choose an option as needed (enter the MAC address if Use Custom MAC Address is selected), and click SAVE.

• Tips:

  • Some ISP will register the MAC address of your computer when you access the internet for the first time through their Cable modem, if you add a router into your network to share your internet connection, the ISP will not accept it as the MAC address is changed, so we need to clone your computer’s MAC address to the router.
  • The MAC addresses of a computer in wired connection and wireless connection are different.

• Modify the LAN IP address of the router.Note:
  Most TP-Link routers use 192.168.0.1/192.168.1.1 as their default LAN IP address, which may conflict with the IP range of your existing ADSL modem/router. If so, the router is not able to communicate with your modem and you can’t access the internet. To resolve this problem, we need to change the LAN IP address of the router to avoid such conflict, for example, 192.168.2.1.

  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set
    for the router.

  • Go to Advanced > Network > LAN.

  • Modify the LAN IP address as the follow picture shows. Here we take 192.168.2.1 as an example.

  • Click Save.

• Restart the modem and the router.

  • Power off your modem and router, and leave them off for 1 minute.
  • Power on your modem first, and wait about 2 minutes until it get a solid cable or Internet light.
  • Power on the router.
  • Wait another 1 or 2 minutes and check the internet access.

• Double check the internet connection type.

  • Confirm your internet connection type, which can be learned from the ISP.
  • Visit http://[tplinkwifi.net,](http://tplinkwifi.net,) and log in with your TP-Link ID or the password you set for the router.
  •  Go to Advanced > Network > Internet.
  • Select your Internet Connection Type and fill in other parameters.
  • Click Save.
  • Restart the modem and the router again.

• Please upgrade the firmware of the router. If you’ve tried every method above but still cannot access the internet, please contact the technical support.

What should I do if I can’t find my wireless network or I cannot connect the wireless network?

If you fail to find any wireless network, please follow the steps below:

• Make sure the wireless function of your device is enabled if you’re using a laptop with built-in wireless adapter. You can refer to the relevant document or contact the laptop manufacturer.

• Make sure the wireless adapter driver is installed successfully and the wireless adapter is enabled.

• On Windows 7

  • If you see the message No connections are available, it is usually because the wireless function is disabled or blocked somehow.
  • Click Troubleshoot and windows might be able to fix the problem by itself.

• On Windows XP

  • If you see the message Windows cannot configure this wireless connection, this is usually because windows configuration utility is disabled or you are running another wireless configuration tool to connect the wireless.

  • Exit the wireless configuration tool (the TP-Link Utility, for example).

  • Select and right click on My Computer on desktop, select Manage to open
    Computer Management window.

  • Expand Services and Applications > Services, find and locate Wireless Zero
    Configuration in the Services list on the right side.

  • Right click Wireless Zero Configuration, and then select Properties.

  • Change Startup type to Automatic, click on Start button and make sure the Service status is Started. And then click OK.If you can find other wireless network except your own, please follow the steps below:

  • Check the WLAN LED indicator on your wireless router/modem.

  • Make sure your computer/device is still in the range of your router/modem. Move it closer if it is currently too far away.

  • Go to Wireless or Advanced > Wireless > Wireless Settings, and check the wireless settings. Double check your wireless Network Name and SSID is not hided.If you can find your wireless network but fail to connect, please follow the steps below:

  • Authenticating problem/password mismatch :

    • Sometimes you will be asked to type in a PIN number when you connect to the wireless network for the first time. This PIN number is different from the Wireless Password/Network Security Key, usually you can only find it on the label of your router.
    • If you cannot find the PIN or PIN failed, you may choose Connecting using a security key instead, and then type in the Wireless Password/Network Security Key.
    • If it continues to show note of Network Security Key Mismatch, it is suggested to confirm the wireless password of your wireless router.Note: Wireless Password/Network Security Key is case sensitive.

• Windows unable to connect to XXXX / Can not join this network / Taking longer than usual to connect to this network:

  • Check the wireless signal strength of your network. If it is weak (1~3 bars), please move the router closer and try again.
  • Change the wireless Channel of the router to 1, 6 or 11 to reduce interference from other networks.
  • Re-install or update the driver for your wireless adapter of the computer.

FCC compliance information statement

Product Name: AX1800 Dual-Band Wi-Fi 6 Router Model Number: Archer AX20/Archer AX1800

Responsible party
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://[www.tp-link.com/us/](http://www.tp-link.com/us/)
Tel: +1 626 333 0234
Fax: +1 909 527 6803
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 25 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

FCC compliance information statement
Product Name: I.T.E. Power Supply
Model Number: T120200-2B1
Responsible party:
TP-Link USA Corporation,
Address: 10 Mauchly, Irvine, CA 92618
Website: http://[www.tp-link.com/us/](http://www.tp-link.com/us/)
Tel: +1 626 333 0234
Fax: +1 909 527 6803
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY(the maximum transmitted power)
2400 MHz -2483.5 MHz (20dBm)
5150 MHz -5250 MHz (23dBm)
EU declaration of conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at
https://www.tp-link.com/en/support/ce/
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
National Restrictions
Attention: This device may only be used indoors in all EU member states, EFTA countries and Northern Ireland.

UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at
https://[www.tp-link.com/support/ukca](http://www.tp-link.com/support/ukca)
National Restrictions
Attention: This device may only be used indoors in Great Britain.

Canadian Compliance Statement
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Caution:
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
Avertissement:
Le dispositif fonctionnant dans la bande 5150-5250 MHz
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 25cm between the radiator & your body.

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
Explanations of the symbols on the product label

Documents / Resources

| tp- link AX20V3 AX1800 Dual-Band Wi-Fi 6 Router [pdf] User Manual
AX20V3, 2AXJ4AX20V3, AX20V3 AX1800 Dual-Band Wi-Fi 6 Router, AX1800 Dual-Band Wi-Fi 6 Router
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References

• Link: Simple, secure one-click payments
• Trying to configure the Router? | TP-Link
• WiFi Networking Equipment for Home & Business | TP-Link
• Yahoo is part of the Yahoo family of brands
• CE Regulatory Compliance | TP-Link
• Regulatory Compliance | TP-Link

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