Halo Innovations 4802 SleepSure Sensor User Guide

QUICKSTART GUIDE
LIMITED WARRANTY, DISCLAIMERS, AND IMPORTANT SAFETY INFORMATION

UNPACK

IN SMALL BOX

GET SET UP

1. Connect Base Station and Adapter using the USB cord.

2. Plug the Adapter into an electrical socket

3. Push Base Station latch and insert Sensor to begin charging.
   Enure Sensor is properly aligned on Base Station.
   *Proper Sensor alignment will have the HALO logo on top and a U-shape indicator below.

4. Download the HALO SteepsureTM App and follow the guided set-up instructions
   Operating System Requirements: Apple -LOS 11 or above; Android – 6.0 or above

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WHILE CHARGING: the U-shape on the Sensor will light up RED| HALFWAY CHARGED: the U-shape will change to YELLOW| FULLY CHARGED: the U-shape will turn GREEN

THE SENSOR WILL BE FULLY CHARGED IN LESS THAN 2 HOURS

ATTACHING THE LEG BAND

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Wrap Leg Band around the back of baby’s leg on the calf with Sensor facing down (towards the mattress)

• Insert a thinner end through the opening in the wider end and adjust it to fit snugly around the baby’s calf

|  Press ends of Leg Band to secure fasteners flat against baby’s leg

NOTE: If you are experiencing difficulty with the fit of the Leg Band, please refer to the Troubleshooting Guide in the Manual.

REMOVING THE SENSOR FOR LEG BAND CLEANING AND SIZE CHANGE

1. To remove Sensor from Leg and: Pull Leg Band up and off Sensor to remove completely.

2. Leg Band can ow be hand or machine washed. It is recommended to wash the Leg Band weekly.
   • If the machine w stung, place it in a garment bag.
   • Wash with cold water on a gentle cycle with mild detergent.
   • Lay flat to dry

3. If you need to clean the Sensor, simply wi e down with a damp cloth.
   Be aware that exposing the Sensor to large amounts of liquid can cause damage to the device

4. To reattach Le Band: Position the inside edge of Leg Bando opening into a groove in the sensor. Stretch Leg Bad over and around Sensor until it fits corn lately and securely into the Sensor groove.

SATISFACTION POLICY

HALO(“we”, “us”, “our”) stands by our products, including the HALO SleepSurew Sleep Sensor (the “Product’) and. only if you purchase the Product directly from the HALO website (www.HALOSleep.com). you will have 90 calendar days from the date of purchase to request a refund of the Purchase price if you are not completely sods! red with the Product. Purchases from 3rd party readers will need to be returned to the original place of purchase and are subject to the retailer’s return policy Please contact us at customerservice@halosleep.com to learn more about this satisfaction guarantee.

LIMITED WARRANTY AND APPLICATION
The Product Limited Warranty and Disclaimers set forth below contain important information about your rights and obligations related to the Product. The limited warranty does not apply to the HALO App software that Integrates with the Product. The HALO SleepSure™ software Is governed by its terms of Service. We warrant the Product Will be tree from defects In materials and workmanship for a period of 12 months from the date the Product is set up for initial use. This limited warranty does not cover damage caused by accident, misuse, normal wear and tear, improper use, unauthorized maintenance or repair, or failure to follow written instructions for use. Warranty coverage terminates if You sell or otherwise transfer this product to another person. If you believe you have received a defective product, HALO will, at its discretion, either repair or replace the defective product or Its detective component part(s) In accordance with the terms of this limited warranty We warranty the repair or replacement for the remaining unexpired period of the original Product’s warranty.

This limited warranty applies only to products purchased directly from HALO or one of HALO’S authorized sellers. unless otherwise prohibited by tow. HALO products are sold only by us and our authorized sellers who are required to follow OUr policies, procedures, and quality control standards. We reserve the right to reject warranty claims for products purchased from unauthorized sellers, including unauthorized websites. This limited warranty does not warrant that the operation of the product will be uninterrupted or error-free.
Please note: This limited warranty is the only warranty available for our products and HALO specifically disclaims any and all other warranties, whether statutory, express, or Implied as further explained In the Disclaimer section below. No one is authorized to make any other warranty of this Product on behalf of HALO. To the extent permitted by law, we disclaim all other warranties of any kind Some states or countries do not allow limitations on how long an implied warranty Lasts or for the exclusion of incidental or consequential damages, so these limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights depending on the laws of your Mate or country. Our sole liability for any defect shalt is as set forth in this Limited Warranty.

DISCLAIMERS AND LIMITS OF LIABILITY EXCEPT FOR THE WARRANTY SET FORTH IN THE LIMITED WARRANTY PARAGRAPH ABOVE, HALO MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE HALO SLEEP SURE. PRODUCT INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR (C) WARRANTY OF TITLE; OR (D) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. IN ADDITION TO THE WARRANTY DISCLAIMER, HALO SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL INCIDENTAL EXEMPLARY, OR SPECIAL DAMAGES OF ANY KIND. FURTHER HALO’S TOTAL LIABILITY ARISING FROM OR RELATED TO THE PRODUCT OR ITS USE WILL NOT EXCEED THE ACTUAL AMOUNT PAID BY THE ORIGINAL PURCHASER. MOREOVER, UNDER NO CIRCUMSTANCES SHALL HALO BE LIABLE FOR ANY OTHER LOSS, LIABILITY, INJURY, OR DAMAGES, INCLUDING TO YOUR WIRING, FIXTURES, ELECTRICITY, COMPUTERS, MOBILE ELECTRONIC DEVICES, OR ANY OTHER ITEMS AND PETS IN YOUR HOME RESULTING FROM THE USE OF THE PRODUCT

WARNING: The HALO SleepSure™ IS NOT A MEDICAL DEVICE. IT IS NOT INTENDED FOR USE AS A MEDICAL DEVICE OR TO REPLACE A MEDICAL DEVICE. IT DOES NOT AND IS NOT INTENDED TO DIAGNOSE, CURE, TREAT, ALLEVIATE OR PREVENT ANY DISEASE OR HEALTH CONDITION OR INVESTIGATE, REPLACE OR MODIFY ANATOMY OR ANY PHYSIOLOGICAL PROCESS; NOR WILL IT PREVENT SUDDEN INFANT DEATH SYNDROME (SIDS).
The HALO SleepSure™ and HALO App are Intended to ad as an aid in caring for your baby and are not intended to replace, to be used without, or In lieu of adult care. The HALO PreepSurew is meant for healthy babies up to eighteen (18) months of age and the notification thresholds On the HALO SteepSurew App are not equivalent to a medical monitor.
REMEMBER, This product is only intended to assist you In tracking your baby’s well-being and is not intended to replace you as o caregiver. You are responsible for the health and well-being of your baby and following safe sleep, health, and care guidelines.

•  Do not use the HALO SleepSure™ as a diagnostic tool.
• Do not use the HALO SleepSure™ as an excuse for unsafe sleep habits.
• Do not use the HALO StrepSure™ as a replacement for or in lieu of adult care.

IMPORTANT SAFETY INFORMATION

Please read and follow di safety and use instructions for the Product and the HALO SleepSurem App when using any baby monitoring products. If you do not understand the instructions, please contact us right away at customerservice@halosleep.com or 1-8511-999-HALO.

SAFETY RECOMMENDATIONS

• Always keep the base station at least three let away from your baby’s Crib because the cord can pose a strangulation hazard.
• The HALO StrepSure™ Product and App are aids only and not a substitute for adult supervision.
• Respond Immediately whenever you receive a notification from the HALO SteepSurew Product or App.

FCC COMPLIANCE STATEMENT
This device complies with part 15 of the FCC Rules. cooperation is subject to the following two conditions, (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class 8 digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction; may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase we separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.

TROUBLESHOOTING GUIDE

• Adjust to fit more snugly around baby’s calf
• ‘Not Worn’ notification on the app| • If this appears when the baby is wearing the Leg Band, It Is Rely too loose on. Adjust to fit more snugly and make sure the band is on the largest part of the calf.
• Band leaves an imprint on the skin| • A light Imprint is ok, but this could also be a sign that the Band is too snug or it is time to move to the Large Band.
 • Large Band too small|  • Contact us at customerservice@hatosleep.com or 1-888-999-HALO.
Cannot see SleepSure during WiFi setup| • The Base Station is not turned on| • Plug in the Base Station
• The Base Station is out of range| • Move Base Station closer to your WiFi Router
Cannot connect your home WiFi in the SleepSure App| • Your home router is 5.0GHz (SteepSure only supports 2.4GHz)| • Make sure your iOS device Is connected to a 2AGHz network (most 5.0GHz routers also support 2.4GHz)
• You have a hidden router|  • Visit HALOSIeep.com/support for instructions on hidden routers
The Base Station will not connect to your home WiFi|  • Password is incorrect|  • Double check your WiFi router internet password
• The Base Station is out of range of your WiFi router| • Move the Base Station closer to your internet router for setup, then move the Base Station back to the nursery after setup
• Your home WiFi is not working| • Try restarting the phone and reconnecting to your WiFi
• Reset your WiFi router
The Base Station will not pair to your SleepSure Account|  • The Base Station and your mobile device are not on the same WiFi network| • Verify that your mobile device is connected to the same WiFi network as the Base Station
• Connect your mobile device to some 2.4 GHz WIFI network as your Base Station

Visit HALOSIeep.com to learn more about safe sleep.

Apple iOS 11 or above; Android – 6.0 or above
US: HALO Innovations, Inc.
213 W 35th Street, Ste 2, New York, NY 10001
customerservice@holosteep.com HALOSleep.com
2020 HALO Imovetions. Inc. All rights reserved.

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