THEATRO Communicator 3 Hourly Employees in Mind User Manual

THEATRO Communicator 3 Hourly Employees in Mind

User Manual

Contact Information

Product Information

Product Name: Communicator 3

Product Specifications

PHOTOGRAPHS OF EUT

Physical Characteristics

Performance Characteristics

WLAN Radio Characteristics

Operating Frequency| 2.4 GHz Channels:
Ch1 to Ch11(2401 – 2473 MHz)
5GHz Channels:
U-NII-1 (5170 – 5250 MHz):
Ch36, Ch40, Ch44, and Ch48
U-NII-2A (5250 – 5330 MHz) [DFS Channels]:
Ch52, Ch56, Ch60, and Ch64
U-NII-2C (5490 – 5730 MHz) [DFS Channels]:
Ch100, Ch104, Ch108, Ch112, Ch116, Ch120,
Ch124, Ch128, Ch132, Ch136, Ch140, and Ch144
U-NII-3 (5735 – 5835 MHz):
Ch149, Ch153, Ch157, Ch161, and Ch165
---|---
No of Channels|  11 Channels in 2.4 GHz , 25 Channels in 5G
Channel Spacing|  2.4GHz: 20MHz, 40MHz
5GHz: 20MHz, 40MHz, 80MHz, 160MHz
Transmitted Power|  14dBm
Modulation|  BPSK, QPSK, QAM
Data Rate| 802.11b:
1, 2, 5.5, 11 Mbps
802.11a/g:
6, 9, 12, 18, 24, 36, 48, 54 Mbps
802.11n (20 MHz):
6.5, 13, 19.5, 26, 39, 52, 58.5, 65 Mbps
802.11n (40 MHz):
13.5, 27, 40.5, 54, 81, 108, 121.5, 135 Mbps
802.11ac (20 MHz):
6.5, 13, 19.5, 26, 39, 52,58.5,65,78 Mbps
802.11ac (40 MHz):
13.5, 27, 40.5, 54, 81,108, 121.5, 135,162, 180 Mbps
Antenna Type|  Chip Antenna
Number of antenna| 1
Antenna Gain|  2.4GHz: 3.2dBi
5GHz: 4.2dBi
Supply Voltage|  5VDC, 3.3V Battery
Environmental Conditions|  -30 to 85 oC

BT RF Characteristics

BLE RF Characteristics

Product Function and Intended Use

Smaller than a car key fob and weighing just 1.5oz, the Theatro Communicator was designed with hourly employees in mind. It is simple, voice-controlled AI interface takes employees’ attention off their device and back to what they’re doing. With Theatro’s intelligent personal assistant and voice-controlled mobile app platform, they can call for backup, check inventory, locate a manager, and simply communicate with a team member—enabling them to do more, better.

• No hardware costs
• 8 hour battery life
• Voice-controlled interface
• Discreet—clips easily onto belt loop or collar
• Wi-Fi enabled

Operational Description

How does Communicator work?

What do the LED lights mean?

Communicator Status

Single tap the command button to set your status to:

• Engaged
  This indicates that you are with a customer and not available to talk. You will hear messages and announcements once you are free.

• Available
  This indicates you are free and available to talk.

Commands for Store Associates

Press and hold the Command button and say:

• Hello <employee first & last name> – speak directly to someone (one to one). Say “hello” and the person’s first and last name. Tap the Command button to end the conversation.
• Hello – speak directly with a group of associates. Say “hello” and the group you want to talk to. Tap the Command button to end the conversation.
• Message <employee first & last name> – leave a message for an employee. Say “hello” and the person’s first and last name.
• Play Messages – You’ve got mail…”ear mail” that is! Use this command to hear your messages.
• Locate <employee first & last name> – find the location of an employee.
• Who is near – Find a colleague or check coverage. Say “who is near” and the location name.
• Register Backup – Requests help to the register. The alert repeats until an associate responds with “Copy That”.
• Carry Out (front end) – Requests carry out help at the front end. The alert repeats until an associate responds with “Copy That”.
• Manager Assistance (front end) – Requests manager help at the front end. The alert repeats until a manager responds with “Copy That”.

Commands for Store Leaders

In addition to the commands provided for the store associates, store leaders have access to the following commands:

• Store Coverage – Use this app to understand the location of all employees.
• Locate <employee first & last name> – Locate an employee in the store.
• Who Is Near – Assess the coverage of a location in the store.
• Message – Leave a message for a group. Messages last for 3 days
• Interrupt All – Is there an emergency and you need to talk with everyone immediately? Use “Interrupt All” to reach every employee, even if they are in a conversation or if their status is set to “engaged”.
• Interrupt <employee first & last name> – Use this app to open a one-to-one with an individual, no matter if their status is set to “engaged”.
• Announcement <Now/ Hour/ Today> – Configure an announcement to be sent to the entire store or group, and determine the ”time to live” for the announcement. Options include:
  o Announcement Now (5 min)
  o Announcement Now
  o Announcement Hour (60 min)
  o Announcement Hour Today
  o Announcement Today (end of day)
  o Announcement Today

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void
your authority to operate this equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation

Specific Absorption Rate (SAR) information:
This Communicator meets the government’s requirements for exposure to radio waves. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons regardless of age or health. FCC RF Exposure Information and Statement the SAR limit of USA (FCC) is 1.6 W/kg averaged over one gram of tissue.

Device types: Communicator has also been tested against this SAR limit. This device was tested for typical body-worn operations with the back of the phone kept 0mm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain an 0mm separation distance between the user’s body and the back of the phone. The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided.

ISED Statement
This device complies with Part 15 of the FCC Rules [and contains license- exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS standard(s)]. Operation is subject to the following two conditions: (1)this device may not cause harmful interference, and (2)this device must accept any interference received, including interference that may cause undesired operation.

The digital apparatus complies with Canadian CAN ICES‐3 (B)/NMB‐3(B).

This device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS 102 RF exposure, users can obtain Canadian information on RF exposure and compliance.

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