Tefal RG7975 X-Plorer Serie 95 Robot Vacuum Cleaner User Guide
- June 5, 2024
- Tefal
Table of Contents
RG7975 X-Plorer Serie 95 Robot Vacuum Cleaner
User Guide
Please read carefully the “Safety and use instructions” booklet before first
use
For more information
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Your robot may encounter some difficulties on carpets: with fringes, too thick, long piles, too light (ex: bathroom carpet).
| 1. Power / Start Pause | 6. Button for taking out dust box and water tank |
|---|---|
| 2. LDS (Laser Distance Sensor) | 7. Dust box and water tank |
| 3. Recharge / Spot cleaning | 8. Air outlet |
| 4. WIFI indicator LED | 9. Collision bumper |
| 5. Reset the button | 10. Follow wall sensor |
| 1. Dust box and water tank | 7. Buckle |
|---|---|
| 2. Water outlet adapter | 8. Dust box and water tank separation button |
| 3. Filter | 9. Pleated filter |
| 4. Dust bin opening button | 10. Foam filter |
| 5. Water inlet | 11. Pre-filter |
| 6. Water inlet cap |
| 1. Anti-drop sensor | 5. Charging electrode |
|---|---|
| 2. Side brush | 6. Caster |
| 3. Wheel | 7. Rolling brush |
| 4. Water outlet | 8. Rolling brush cover |
| 1. Lock | 4. Slot |
|---|---|
| 2. Water outlet | 5. Washable mop |
| 3. Removal button |
Remove the bottom cover and connect the docking station with the adapter, and
pay attention to arranging adapter connection wires to avoid being wound
during the sweep. Put the bottom cover back. 
To place the docking station, make sure there is an empty area of 0.5m on the
side and 1.5m in front of the docking station. Do not install the docking
station near stairs. The cable must be tight. Always place the docking station
on the hard floor. Do not place the docking station on the carpet.
Connect the adapter to a wall socket. The docking station lights when the
robot is not plugged in. Remove the protective strip on the bumper to ensure
proper operation of the device. 
Please fully charge the robot before using it for the first time. To do so, place the robot on the docking station and align it to the charging terminal. When the robot is correctly plugged, the docking station light will switch off. When the white indicators on the robot are normally set on, the robot is fully charged (4-5 hours).
In order to extend the battery lifespan, always keep the robot charging on the
docking station while not using it.
When not using the vacuum cleaner for a long time, please fully charge the
battery, switch off the robot and store the robot in a cool dry place.
The robot has drop sensors to detect stairs and gaps. The robot will change
direction when detecting them.
In order to correctly detect the floor level difference, make sure there are
no objects (bags, shoes …) on the floor next to gaps, stairs or on the stairs’
steps.
The robot near stairs without objects .
The robot near stairs with shoes, bags, or other objects (the robot will not
properly detect the stairs and therefore fall).
Press the button for 3 seconds to turn on the power (when the robot is not
being charged). The white indicator will be normally set on.
Reversely, press the button during 3 seconds to turn off the power.
When the robot is turned on, press the button to start automatic cleaning (or
use X-plorer Series 75/95 app, see section 2).
Press again to suspend cleaning.
Press to stop current cleaning and return to the docking station.
The robot automatically goes back to the docking station under one of the
following conditions:
- The robot has completely cleaned
- Battery power is insufficient; once the battery is charged to 80%, the robot will resume completing the remaining cleaning work
Press the button during 3 seconds to start spot cleaning mode. The robot will focus on a 1,5m x 1,5m specific area. After the whole area has been swept, the robot will automatically return to the charging dock.
To fully benefit from all the possibilities of your robot, download the free app “Rowenta X-plorer Series 75&95” (you can use the QR code above to find it on AppStore or Google play) on your smartphone. Just follow the instructions in the application to enjoy the robot!
When the white indicator is flashing slowly, the device is waiting for a
connection.
When the white indicator is flashing rapidly, the device is connecting to
WIFI. When the white indicator is normally set on, the device is connected!
Wipe robot sensors with a dry, soft cloth including:
- Wall sensor on the right side of the robot
- Four anti-drop sensors on the bottom of the robot
- The infrared anti-collision sensor in front of the robot on the bumper
Please also wipe charging electrodes and the window of the charging dock
regularly
To clean the dust box and water tank, open the robot cover, press the release
button and remove the dust box and water tank.
Press the open button of the dust box and empty the dust box. Tap the dust box
to knock off excess dirt.
Take out the foam filter and pleated filter. Clean the filters with the
cleaning tool.
Users can also wash the filters for deep cleaning.
Press the release button of the dust box to separate the dust box from the
water tank.
Flush the water tank, dust box, and filter module thoroughly with water.
Let the water tank, dust box, and filter module naturally dry for the next
use.
Put the pre-filter, foam filter, and pleated filter back, and put the filter
module back into the dust box.
Reinstall the water tank and dust box, and then install the module back on the
machine.
To clean the central brush, turn the robot OFF and turn the robot upside-down. Press down the locker to take out the protective cover. And take out the central brush upwards. Clean the central brush with the cleaning tool.
To replace the central brush after having cleaned it, put one end of the central brush into the corresponding hole first. Then press the brush cover and fix it with the locker
To clean the side brush, remove it by unscrewing it and using a cleaning brush to clean the side brush and the entanglements in the slot of the side brush. Clean side brushes once a month.
Replace side brushes every 6 months. Throw away the old brushes and replace them with new ones. Screw the new brushes on the robot.
To clean the wheels, clean the front, left, and right wheels once a month. The wheel shaft may be entangled by the hair, cloth strips, etc. so please clean it in time!
| Component | Cleaning the component | Replacing the component |
|---|---|---|
| Dust collector | After each use | Not applicable |
| Filter | Once a week | Twice per year |
| Brush | Once a week | If required |
| Charging base | Once a week | Not applicable |
| Fall sensors | Once a week | Not applicable |
| Wheels | Once a month | Not applicable |
| Side brushes | Once a month | Twice per year |
Every 6 months replace the pleated filter and the foam with new ones to
maintain optimal performance.
Do not throw the robot in the bin. Always wear gloves and protection. Remove
the 5 screws. Remove the bottom cover. Take off the battery. Unplug the
battery connector.
| FAULT | SOLUTION |
|---|---|
| Cannot start the robot | • Make sure the robot is connected to the power |
supply.
• Make sure the battery is fully charged.
The robot suddenly stops working| • Check whether the robot is stuck or
blocked by obstacles.
• Check whether the battery is too low.
• If the problem persists, please shut it down, wait for 3 seconds, and then
restart it.
• The appliance may be overheating :
– Stop the appliance and leave it cool for at least 1 hour.
– If it overheats on repeated occasions, contact the Approved Services Centre.
Cannot charge the robot| • Check whether the indicator on the charging dock is
on (when the robot is not on the charging dock).
• If not, check that the charger is properly connected or contact an Approved
services Centre to change the charger.
• Check whether the indicator on the charging dock is off and the indicator on
the robot is flashing during charging.
• Wipe dust off charging electrodes with a dry cloth.
The charger is getting hot| This is perfectly normal. The vacuum cleaner can
remain permanently connected to the charger without any risk.
The robot cannot return to the charging dock| • Clear the charging dock of
objects within 0.5m on the left and right sides and within 1.5m ahead.
• Make sure that the robot starts cleaning from the charging dock without
abnormal movement.
• When the robot is near the charging dock, it can return faster. But if the
charging dock is located far away, the robot will need more time to return.
Please wait for its return.
• Clean charging electrodes.
The cleaning schedule is not| • Make sure the robot has been powered on.
• Set the time and schedule the time for automatic cleaning with the app.
• Make sure the appointment time has been set correctly.
executed| • Check whether the battery level is too low to start cleaning.
• The robot will not start any scheduled cleaning when the task is being
performed.
Suction whistling| • Check the suction inlet for any obstruction.
• Empty the dust box.
• Clean filters.
• Check whether filters are wet due to water or other liquids on the floor.
Let filters dry naturally thoroughly before use.
• The dust collector is not properly fitted :
– re-position it correctly.
• The intake head is clogged :
– remove the power brush and clean it.
The rolling brush does not rotate| • Clean the rolling brush.
• Check whether the rolling brush and the brush cover are installed correctly.
Abnormal action or sweep route of the robot| • Carefully clean the sensor with
a dry cloth.
• Restart the robot.
No water was released during mopping| • Make sure there is enough water in the
water tank.
• Check whether the mop module is installed correctly.
• Check whether the water outlet is blocked.
The robot cannot connect to your Wi-Fi network| Ensure that your Wi-Fi router
supports 2.4GHz and 802.11 b/g/n bands as this equipment does not support 5GHz
bands.
**According to the model: ***
When the robot fails, the red indicator on the robot will blink. Please check
the App the stated error code.
Error code
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Solution
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Error 1: Collision bumper is stuck, please check.| The collision bumper is
stuck Please tap repeatedly to remove foreign matters. If there is no foreign
matter, please relocate it and then start it.
Error 2: A wheel is stuck. Please check whether any foreign matter is stuck in
the wheel, or move it to near its home position to start it.| If any wheel is
stuck, please check whether any foreign matter is stuck in the wheel, or move
it to near its home position to start it.
Error 3: A side brush is stuck, please check.| The side brush may be entangled
with foreign matters. Please clean and restart it.
Error 4: The rolling brush is stuck. Please remove and clean it.| The rolling
brush may be entangled with foreign matters. Please remove and clean it, its
connections, its cover and the suction inlet.
Error 5:The robot is trapped. Please clear obstacles around.| The robot is
trapped. Please clear obstacles around.
Error 6: The robot is trapped. Please move it near its home position to start
it| The robot may be suspended. Please relocate it and start. if the anti-drop
sensor is too dirty, it may also cause the fault. Please wipe the anti-drop
sensor to eliminate the fault.
Error 7: A wheel is suspended. Please move it to near its home position to
start it.| A wheel is suspended. Please move it to near its home position to
start it.
Error 8: The battery level is too low, and the robot is about to shut down
automatically. Please charge it.| The battery level is too low, and the robot
is about to shut down automatically. Please charge it.
Error 10: Optical flow sensor dirty, Please wipe it.| The optical flow sensor
is covered by dust. Please wipe it.
Error 11: The recharge sensor is blocked. Please wipe it.| The recharge sensor
is covered by dust. Please wipe it.
Error 12: The follow-wall is blocked.
sensor| The follow-wall is blocked. Please it.
sensor wipe
Please wipe it.|
Error 13:The robot is tilted. Please put the robot on the horizontal ground to
start.| The robot is tilted during startup. Please put the robot on the
horizontal ground to start.
Error 14: Please install the dust box and filters back.| Please install the
dust box and filters back, and make sure that the filters and the dust box are
installed in place. Then please restart the robot.
Error 17: Restricted area detected. Please relocate it to start.| The robot is
too close to a restricted area during starting. Please relocate it to start.
Error 18: The laser cover is stuck. Please check.| The pressure sensor for
laser cover is pressed or stuck. Please relocate it to start
Error 19: The laser sensor is stuck or twisted, please check.| The laser
distance sensor is stuck by foreign matter. Please clear it
Error 20: The laser sensor may be blocked, please check.| The laser distance
sensor is blocked, please clear the blocking.Too spacious environment and
multi-reflection environment such as metal mirrors also affect the normal
operation of a laser distance sensor. Please relocate it to art.
Error 21: Please clear obstacles around the %charging dock.| The robot may be
stuck or trapped. Please clear obstacles around the robot.
Error W1: Battery abnormal. Please consult the instructions or APP.| Please
open the battery compartment, check whether the battery is properly connected,
and try to restart the robot. The battery temperature is too high or too low.
Please wait for the battery temperature to be normal (0 °С~40 °С/32 °F~104 °F)
before use. If the error persists, please contact our Service Department.
Error W2: Wheel module abnormal. Please consult the instructions or APP.|
Please check whether any foreign matter is stuck in a wheel and try to restart
the robot. If the error persists, please contact our Service Department.
Error W3: Side brush module abnormal.
Please consult the instructions or APP.| Please check whether any foreign
matter is stuck in a side brush and try to restart the robot. If the error
persists, please contact our Service Department.
Error W4: Rolling brush abnormal. Please consult the instructions or APP.|
Please remove and clean it, its connections, its cover, and the suction inlet.
Please try to restart the robot after cleaning. If the error persists, please
contact our Service Department.
*Error W5: Water pump abnormal. Please consult the instructions or APP.| Please clean the water tank, water pump connections on the tank and water pump connections on the robot, the water outlet at the robot bottom, and check the mop module. Please try to restart the robot with all modules installed back after cleaning. If the error persists, please contact our Service Department.
Error W6: Laser sensor abnormal. Please consult the instructions or APP.|
Please check the laser sensor for foreign matter and try to restart the robot
after cleaning. If the error persists, please contact our Service Department.
Error W7: Fan abnormal. Please consult the
instructions or APP.| Please check whether any foreign matter is stuck in the
fan and try to restart the
robot. Please clean the dust box and filters and try to restart the robot. If
the error
persists, please contact our Service Department.
The languages NL, PT, RO, BG, CS, SK, UK, SR, HR, EL, BA, and HU are included in the safety instructions.
Straight-line test
For measuring dust collection performance in accordance with IEC 62885-7,
testers can activate the straight-line test by using the remote control
feature in the app menu.
2220004350
Documents / Resources
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Tefal RG7975 X-Plorer Serie 95 Robot Vacuum
Cleaner
[pdf] User Guide
RG7975, X-Plorer Serie 95 Robot Vacuum Cleaner, RG7975 X-Plorer Serie 95 Robot
Vacuum Cleaner
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