THALES MissionLINK Utilizes Iridium Certus Broadband User Guide
- June 5, 2024
- THALES
Table of Contents
Thales MissionLINK®
Quick Start Guide
INTRODUCTION
This Quick Start Guide (QSG) provides instructions for an initial start-up of
the Thales MissionLINK® system up to and including making a basic phone call
and accessing the Internet. This QSG is only for use on Thales MissionLINK®
systems that have been successfully installed per the Installation Guide
(Document # 84465). After initial start-up, for more detailed operational
procedures, reference the Thales MissionLINK® User Manual (Document # 84468)
located on the Thales website and also accessible through the Thales
MissionLINK® Management Portal.
This document contains technology controlled for export by the U.S. Department
of Commerce in accordance with Export Administration Regulations. Diversion
contrary to U.S. law prohibited.
IMPORTANT: DOWNLOAD INSTRUCTIONS MANUALS NOW
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To begin, you need the Terminal Unit (TU), the 10 – 32 VDC power cable (or the AC/DC power supply with AC power cord), and an Ethernet Cable or Wi-Fi antenna.
Note: The DC Power Cable and Ethernet Cable may be included or optional depending on the model purchased. -
Connect TU to a 10-32VDC power source, turn on TU, and wait for System LED to go solid.
( Note: System and/or Satellite LEDs may be red since the antenna is not connected.) -
Once the System LED is solid and not blinking, the Management Portal can be accessed to download the manuals.
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Connect a PC to the LAN port shown with an Ethernet cable or use the Wi-Fi antenna.
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Select “ThalesLINK” in-network settings (either W-Fi or LAN settings page).
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Open a web browser, Type: http://portal.thaleslink (Do not type .com or any other extension).
Note: If there is a problem connecting, try http://portal.thaleslink/# -
Select the Help Tab on the left side of the screen.
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Download User Manual and Installation Guide
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Turn TU off, disconnect peripherals and proceed with installation manual instructions.
SYSTEM OVERVIEW
Thales MissionLINK typical system components are:
A. Terminal Unit (TU)
B. Broadband Active Antenna (BAA)
C. 10 – 32 VDC Power Cable
D. RF and Ethernet Cables
E. SIM Card (From Iridium Air Time Provider)| F. POTS Phone (user-provided)
G. VoIP Phone(s) (user-provided)
H. Advanced setups may have Cellular or Network Modem connected (user-
provided)
I. Laptop/PC (user-provided)
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Terminology / Acronyms: The following terminology is used throughout this QSG.
| BAA: Broadband Active Antenna | SIM: Subscriber Identity Module |
|---|---|
| TU: Terminal Unit | VoIP: Voice over Internet Protocol |
| PoE: Power over Ethernet | WAN: Wide Area Network |
| POTS: Plain Old Telephone Service | Wi-Fi: Wireless Network |
GETTING STARTED
STEP 1: Connect Phone (standard POTS handset) or Ethernet VoIP Phone to
TU.
The TU front has the main power button, one RJ-14 jack for POTS, three PoE
RJ-45 connections for VoIP phones or Computers, and one WAN connection
port.
POTS Phone connection
By default, the POTS phone(s) are pre-configured to use the Iridium voice
lines without any additional configuration. The TU can accept up to 2 POTS
phones (with RJ-14 Splitter).
VoIP (or Thales SureLINK IP Handset) Phone connection
By default, the TU has (3) extensions preconfigured for use with POTS phones,
VoIP phones, or Thales IP handsets as shown in the table below. If using a
VoIP phone, Thales recommends CISCO SPA504G and Grand Stream GXP2140 models
for ease of use with Thales MissionLINK.
Other brands and models may work but have not been tested by Thales. Follow
your VoIP phone configuration guide to connect using the following parameters.
From the factory, the defaults for the three phone lines are shown below:
Extension 1: (make and receive calls on line 1 of your SIM)| User:
“1001”
Password: “1001”
Host: “sip.Thameslink”
Protocol: UDP
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Extension 2: (will make and receive calls on line 2 of your SIM)
| User: “1002”
Password: “1002”
Host: “sip.thaleslink”
Protocol: udp
Extension 3: (will make and receive calls on line 3 of your SIM)| User: “1003”
Password: “1003”
Host: “sip.thaleslink”
Protocol: udp
By default, Extensions 1 and 2 are mapped to POTS phone connections and
Extension 3 is flexible. A VoIP phone can be configured to any extension, even
those assigned to the POTS lines. The Thales SureLINK IP Handset will have a
default of 1002 or extension 2, so it will automatically work when plugged in
similar to the POTS phone.
STEP 2: Know your Thales MissionLINK
It may be necessary to know details about your Thales MissionLINK system when
calling for help or service.
IMEI is unique to each unit and can be found on the back plate of the TU. This
IMEI can also be found in the http://portal.thaleslink under the ABOUT tab.
IMSI is a unique identifier for each SIM card. This IMSI can also be found in
the http://portal.thaleslink under the STATUS→SIM tabs. (SIM must be
inserted)
STEP 3: Install SIM
Remove SIM Cover.
Install SIM card from Air-time provider as below. Insert card with contacts down as shown until it clicks into place. Be sure to engage the lock for the SIM Card and secure the SIM Cover once the SIM Card has been locked into place.
STEP 4: Power the Thales MissionLINK unit.
Before powering the unit, make sure the DC power cable is connected to a
10-32VDC source, the polarity is correct, and the DC cable is securely
connected to the TU. The antenna must also be connected per the installation
manual. Power the unit by pressing and releasing the power button on the TU
(see Figure on page 3). NOTE: After the button is pressed and released, a few
seconds will pass before the System LED (left) starts flashing. It may take a
few minutes on initial startup for all 3 LEDs on the unit top to turn solid
GREEN or BLUE.
Step 4 (Cont.)
TU Status LEDs
| Indicator | Description |
|---|
System
Solid GREEN| System functioning properly
Flashing GREEN| System busy (Booting up)
Solid RED| Fault (minor issue)
Flashing RED| Critical fault (major issue)
Satellite
Solid BLUE| Connected and passing data (over satellite)
Solid GREEN| System functioning properly
Flashing GREEN| Acquiring satellite
Solid RED| Fault (minor issue)
Flashing RED| Critical fault (major issue)
Wi-Fi
OFF| Wi-Fi OFF
Flashing GREEN| Wi-Fi busy
Solid Green| System functioning properly
Solid RED| Fault (minor issue)
Flashing RED| Critical fault (major issue)
STEP 5: Connect to Thales MissionLINK™ Management portal to configure the
system.
Option A: Via Wi-Fi.
- Power on the MissionLINK TU and let it boot up (may take a few minutes).
- On the wireless device, find and select the SSID ThalesLINK as an available Wi-Fi access point. No password is required on the initial setup and is left to the user to add WPA2 protection with a password during this configuration process.
- Open a browser and type: http://portal.thaleslink (do not type .com or any other extension)
- As a default, no changes to setup are necessary, but advanced users may want to configure their preferred system settings.
- Once the Management Portal opens, click the LOGIN button. Enter “admin” for Login ID and Password.
- At this time it is advised that you change the password. To Change Password: Go to SETTINGS→GENERAL and change the password for the Admin User.
Option B: Via (PC, Mac, or Linux) Ethernet connection
- With your computer connect the Ethernet RJ-45 Cable (included) to any of the 3 Ethernet ports on TU. (Do not connect to the WAN port identified on the TU with a box around the port.)
- Via the network settings on your computer’s operating system, enable the MissionLINK connection.
- Open a web browser and type: http://portal.thaleslink (do not type .com or any other extension)
- As a default, no changes to setup are necessary, but advanced users may want to configure their preferred system settings.
- Once the Management Portal opens, click the LOGIN button. Enter “admin” for the Login ID and Password.
- At this time it is advised that you change the Management Portal admin password. To Change Password: Go to SETTINGS GENERAL and change the password for the Admin User.
NOTE: If you forget the Wi-Fi WPA2 password or the admin password, press
and hold the reset pin on the back of the box (while powered on) in order to
reset the system to factory settings.
All custom configuration settings will be lost.
STEP 6: Place a phone call.
- Choose either POTS or VoIP handset.
- Remove the handset from the base and ensure a dial tone is present.
- For all calls using the Iridium Voice Services, dial 9 before the number. When making a local call, simply dial the extension.
- Call a known number to test call and voice clarity
Call the Iridium automated message at: (9)
1-480-752-5105
Note: The MissionLINK system contains PBX functionality, where both
local calls and outside calls can be made. Local extensions can be dialed
directly from another local phone, but outside calls require dialing a “9” in
order to connect to an outside line prior to dialing the phone number.
STEP 7: Access the internet.
Once your device has successfully connected to the TU, open the Management
Portal http://portal.thaleslink to verify the satellite connection.
Verify:
- No active alerts (DASHBOARD or ALERTS page on the Management Portal)
- Satellites detected (go to STATUS→SERVICE), signal strength bars (top right of screen) should show more than 1 bar as available.
- Check that the antenna has a clear view of the sky or the alerts if voice or data calls fail.
Try loading a small website such as www.google.com
to verify your internet connection.
If the page loads successfully you are ready to browse the internet.
THALES MANAGEMENT PORTAL
When you first log into the Thales Management Portal, you will notice menu choices down the left-hand side of the screen. Each of these menu options is discussed in more detail in the Thales MissionLINK User Manual.
- Status – Provides status of each of the Devices, GPS, LAN, Phones, Services, and the SIM card.
- Alerts – Provides a listing of system alerts
- Calls – Provides information relating to Calls, including current calls, call history, and call management.
- Emergency – This section is where you send an emergency signal.
- Settings – This section is where the administrator can set operating parameters/settings for sending messages, using Wi-Fi, WAN, LAN, Satellite, data, and phone.
- System – This section allows the operator to perform system backups, view data usage, reset the system, and view/update system firmware.
- Diagnostics – The section enables the administrator to run a self-test, check system status, and view diagnostics logs entries.
- About – Provides system-level information for the antenna, modem, power supply, system, VoIP Module, and Wi-Fi
- Help – Provides a link to the Thales MissionLINK User Manual, Installation Guide, and Quick Start Guide.
Thales Defense & Security, Inc.
22605 Gateway Center Drive
Clarksburg MD 20871
Toll-Free 1.800.324.6089
Phone: 240.864.7000
Fax: 240.864.7920
Email:
Customer.Service@thalesdsi.com
Website: www.thalesdsi.com
PN 3402174-1 Rev D
Documents / Resources
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THALES MissionLINK Utilizes Iridium Certus
Broadband
[pdf] User Guide
MissionLINK, Utilizes Iridium Certus Broadband, MissionLINK Utilizes Iridium
Certus Broadband
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>