Beltone HearMax Hearing Aid Phone App Instruction Manual
- June 5, 2024
- Beltone
Table of Contents
Beltone HearMax Hearing Aid Phone App
Introduction
Thank you for choosing our products. We have created this app to make it easy for you to use and control your hearing aids from your smartphone or mobile device. For information on which smartphones and mobile devices are compatible with the app, visit: beltone.com/compatibility. Before you can start using the app, you must pair your smartphone or mobile device with your hearing aids. This is easily done – just follow the steps below.
How to pair your hearing aids with your iOS device *
(Instructions reflect pairing flow for iOS 13 or later)
- Turn your hearing aids off.
- Confirm Bluetooth is on by going to the Settings menu on your iOS device. The slider turns green when you activate Bluetooth.
- Go back to the main Settings menu and scroll down to tap on Accessibility.
- Scroll down to Hearing Devices.
- Turn your hearing aids on. Now, your iOS device will be able to detect your hearing aids.
- Once connected, select your hearing aids under Hearing Devices.
- Tap on Pair.
- Go to the App Store, and in the Search field on top enter the name of the app.
- Download the app, open it and tap Get Started. Follow the instructions on the screen to connect to the app.
- You are now ready to go.
If you need to re-pair your iOS device
- Start by removing the old pairing by going to the Settings menu.
- Tap Accessibility.
- Select Hearing Devices and tap Forget this device.
- Turn your iOS device off and on again and re-pair the hearing aids to the device. If you need more information, contact your hearing care professional.
Hands-free calls for Beltone Imagine users with compatible Apple devices*
If you have Beltone Imagine hearing aids with compatible Apple devices, your hearing aids will become a hands-free headset as default once paired with the Apple devices.
How to take/end calls:
-
Short press your hearing aid button (either side) or use your iPhone or iPad.
How to decline/ignore calls: -
Long press your hearing aid button (either side) or use your iPhone or iPad.
-
When you receive another call while you are on the phone, simply follow the instructions above. Note: if the incoming call is declined, it automatically returns to the first/previous call.
How to change the volume of the calls: -
Use the up and down volume buttons on your iPhone or iPad.
How to pair your hearing aids with your AndroidTM device*
- Download the Beltone HearMax app, open it and tap Yes, connect now.
- If prompted, provide access to your mobile device location by selecting Allow.
- The app will guide you through the process. Reboot your hearing aids as required by turning them off and on again, following the steps outlined in the app.
- Pairing is complete.
How to disable hands-free calls:
- Triple-click the iPhone or iPad push button to access the iOS hearing aid settings.
- Scroll down and select “Input Options”.
- Select “Off”.
Learn more about hands-free calls at : https://www.beltone.com/en- us/support/apps-support/hearmax-app-support
Manufacturer according to FDA:
Beltone
8001 E Bloomington Freeway Bloomington, MN 55420
USA 1-800-BELTONE
beltone.com
Manufacturer according to Health Canada:
Beltone Canada
2 East Beaver Creek Road, Building 3 Richmond Hill, ON L4B 2N3
Canada 1-800-387-3744
beltone.ca
© 2022 GN Hearing A/S. All rights reserved. Beltone is a trademark of GN Hearing A/S. Apple, the Apple logo, iPhone, iPad, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google LLC. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
References
- Award Winning Hearing Aid Company | Beltone
- Hearing Aids Near Me - Free Hearing Test Online | Beltone
- Beltone hearing aid compatibility | Beltone
- Support | Beltone