QCA Spas VS300 Salt Lake 4-person Rectangular Spa Owner’s Manual
- June 5, 2024
- QCA Spas
Table of Contents
Spas VS300 Salt Lake 4-person Rectangular Spa
Owner’s Manual
Your QCA Spa Owner’s Manual
VS300/501/515 PAK (VL260 TOPSIDE)
This owner’s manual is for YOU! It will show you how to operate and maintain
your very own QCA spa. We think it is important for you to take a few moments
and get acquainted with your new QCA spa operation. Please keep this manual
available for reference.
QCA Spa would like to congratulate you on your purchase, and we sincerely hope
you enjoy your QCA Spa.
SERIAL NUMBER __
18 DIGIT SPA NUMBER ____
Technical Service Toll
Free:866-998-0148
ETL INSTRUCTIONS
The instructions that you are about to read, are required by Underwriters Laboratories to be published in your manual. These instructions are very important for your safety and QCA would like to encourage you to read and apply all instructions. Thank you.
IMPORTANT SAFETY INSTRUCTIONS
When installing and using this electrical equipment, remember to always observe safety precautions, including the following:
- READ AND FOLLOW ALL INSTRUCTIONS.
- WARNING – RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa or hot tub unless they are supervised at all times.
- DANGER – To reduce the risk of injury to persons, do not remove suction fittings.
- A pressure wire connector is provided on the inside and outside of the control box within the unit to permit connection of a minimum No. 8 AWG (8.4mm2) solid copper bonding conductor between this point and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5m2) of the unit as needed to comply with local requirements.
- (All permanently installed units must have a GFCI) This appliance must have a neutrally protected ground-fault circuit-interrupter. Before each use and with the unit operating, push the test button. The unit should stop operating and the reset button should appear. Push the reset button. The unit should now operate normally. If the interrupter does not perform in this manner, a ground current is flowing indicating the possibility of an electric shock. Disconnect the power until the fault has been identified and corrected.
- Install spa in location that will provide drainage of water away from the spa and away from electrical components.
- RISK OF ELECTRIC SHOCK. Install at least 5 feet (1.5m) from all metal surfaces. (A spa may be installed within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum No. 8 AWG (8.4mm2) solid copper conductor attached to the wire connector on the terminal box that is provided for this purpose.)
- DANGERRISK OF ELECTRICAL SHOCK. Do not permit any electrical appliance, such as a light, telephone, radio, or television, within 5 feet (1.5m) of the spa or hot tub.
- To reduce the risk of injury:
a. The water in a spa or hot tub should never exceed 104°F (40°C). Water temperatures between 100°F (38°C) and 104°C (40°F) are considered safe for a healthy adult. Lower water temperatures are recommended for extended use (exceeding 10-15 minutes) and for young children.
b. Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy. Pregnant or possibly pregnant women should limit spa or hot tub water temperatures to 100°F (38°C).
c. Before entering a spa or hot tub, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature regulating devices may vary as much as +/-5°F (3°C).
d. The use of alcohol, drugs, or medication before or during spa or hot tub use may lead to unconsciousness with the possibility of drowning.
e. Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure, circulatory system problems or diabetes should consult a physician before using a spa or hot tub.
f. Persons using medication should consult a physician before using a spa or hot tub since some medications may induce drowsiness while other medications may affect heart rate, blood pressure, and circulation.
g. The electrical supply for this product must include a suitably rated switch or circuit breaker to open all ungrounded supply conductors to comply with section 422-20 of the National Electrical Code, ANSI/NFPA 70-1987. The disconnecting means must be readily accessible to the tub occupant but installed at least 5 feet (1.5m) from the tub water. For units used in other than single-family dwellings, a clearly labeled emergency switch shall be provided as part of the installation. The switch shall be readily accessible to the occupants and shall be installed at least 5 feet (1.52 m) away, adjacent to, and within sight of the unit.
PLEASE NOTE:
For your own security prolonged immersion in water that is warmer than normal
body temperature can result in a dangerous condition known as
HYPERTHERMIA. The causes, symptoms, and effects of hyperthermia may be
described as follows: Hyperthermia occurs when the internal temperature of the
body reaches a level several degrees above the normal temperature of 98.6°F.
The symptoms of hyperthermia include dizziness, fainting, drowsiness,
lethargy, and an increase in the internal temperature of the body. The effects
of hyperthermia include (1) unawareness of impending hazard, (2) failure to
perceive heat, (3) failure to recognize the need to exit the spa, (4) physical
inability to exit the spa, (5) fetal damage in pregnant women, and (6)
unconsciousness resulting in a danger of drowning.
WARNING – the use of alcohol, drugs, or medication can greatly increase
the risk of fatal hyperthermia in hot tubs and spas, and an increase in the
internal temperature of the body. The effects of hyperthermia include (1)
unawareness of impending hazard, (2) failure to perceive heat, (3) failure to
recognize the need to exit the spa, (4) physical inability to exit the spa,
(5) fetal damage in pregnant women, and (6 unconsciousness resulting in a
danger of drowning.
WARNING – the use of alcohol, drugs, or medication can greatly increase
the risk of fatal hyperthermia in hot tubs and spas.) Unconsciousness results
in the danger of drowning.
WARNING – the use of alcohol, drugs, or medication can greatly increase
the risk of fatal hyperthermia in hot tubs and spas.
SAVE THESE INSTRUCTIONS
Spa Location
The selection of a site for the installation of your spa is a very important decision and should be undertaken keeping several factors in mind.
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Always check your local codes before installing your spa. A clear understanding of buildings, fences, gates, and electrical and plumbing guidelines will be invaluable.
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Select a location that will compliment your lifestyle and your home. The spa will become an integral part of your life and therefore should be placed advantageously.
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The position of the spa in relation to the surrounding terrain should be considered. Locating the spa near or directly under trees not only cuts off the sun thereby depriving you of natural heat but also necessitates the physical removal of leaves and debris. Airborne dirt and debris may also be carried into the spa by prevailing winds. In addition, an uncovered spa with the wind blowing across the top will tend to lower water temperatures; therefore, you may wish to shield your spa from direct winds.
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You may wish to consider an indoor installation. An indoor spa located off a bedroom or family room can offer relaxing solitude or enjoyable gatherings of friends or family. Care should be taken in providing protection from possible water damage due to the splashing spa should be located on concrete or ceramic tile floor with a floor drain. High humidity levels relating to the spa can also be a source of damage and should be planned for in the construction stage.
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Your portable spa with a cabinet has been designed to be self-supporting. Any further reinforcement or support is not required when placed upon a sound, unbroken, level concrete foundation. To prevent damage to the cabinet and spa, be certain to locate the spa on a solid, level concrete foundation capable of maintaining the weight of the spa when filled with water.
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A base of poured concrete is required for installation. Select a level, flat area, and after removing the topsoil, construct a square frame using four 2x4s. Usually an area ten-foot square will suffice. When the frame has been leveled, pour a 3 1/2″ base of concrete mix into the frame leveling the mix by stroking across the top with another 2×4. Finish the top with the cement float. When the slab has cured, remove the 2x4s and landscape as desired. The spa must have a full, complete concrete base to be placed on. The entire bottom of the spa must be supported by concrete. Note: It is necessary to provide drainage of the compartment for the electrical components.
6. Install your spa in a location, which allows easy access to the equipment bay. -
Before filling with water, be sure the spa is in its final position and that hoses, tools, etc. are not under the spa.
Installation Instructions
Electrical-General
Prior to performing any service to the spa package turn OFF ALL primary
electric power at the main circuit breaker or disconnect the panel. Opening
the front cover of the electrical control box can make all field electrical
connections.
All electrical connections to this spa package must be accomplished by a
qualified electrician in accordance with the National Electric Code or the
Canadian Electric Code and in accordance with any local electrical codes in
effect at the time of installation.
All connections should be made in accordance with the wiring tab enclosed in
the electrical control box or the wiring diagrams within this manual.
These spa packages are designed to operate on 60Hz Alternating Current only,
at a voltage of 120 or 240 volts as required.
Spa packages with a 120-volt rating require a two-wire electrical service,
plus ground (line 1, neutral and ground). Spa packages with a 240-volt rating
require a three-wire electrical service, plus ground (line 1, line 2, neutral
and ground). Connections should be made using copper conductors only. The
connecting wire and circuit breakers or fuses must all be sized to accommodate
the total Ampere load as specified on the equipment module data label.
A bonding lug has been provided on the equipment module to allow connection to
local ground points. To reduce the risk of electrical shock, a #8 AWG solid
copper bonding wire should be run from this lug to any metal ladders, water
pipes or other metal within 5 feet of the spa.
Starting the Spa
- Fill the spa thru the filter housing before plugging it into the electrical circuit. – Be sure all valves (if equipped) are open, and all union nuts are tight.
- Check for plumbing leaks
- Be sure all suction valves (if equipped) to the equipment pack are open, with the handles in line with water flow.
- Set filtering cycles according to control panel instructions.
PLEASE NOTE: To Overseas owners
50 Hz, 230-volt units should be wired to the national code in the country of
the owner’s residence.
120-Volt Installation with Hard-Wire Equipment modules installed for 120-volt
operation, require a two-wire electrical service, plus ground (line 1, black),
(neutral, white) and (ground, green). Refer to the terminal block diagram.
Assure that all the procedures on the conversion pages have been followed.
240-Volt Installation
Units to be operated at 240 volts must have all electrical connections
accomplished by a qualified electrician in accordance with the National
Electric Code, the Canadian Electric Code or other local electrical codes in
effect at the time of installation. Equipment modules installed for 240volt
operation require a three-wire electrical service, plus ground (line 1, line
2, neutral, and ground). Refer to the terminal block diagram. Assure that all
the procedures on the conversion pages have been followed.
CUSTOMER WARNING:
The National Electric Code requires a Ground Fault Circuit Interrupter on all
spas; the #160A kit GFCI is available through your QCA Spa Dealer. Alert your
electrician that if another GFCI is used it must have Neutral Protection.
YOUR QCA SPA EQUIPMENT
VL260 Series Control
VS300/501/515=Jets2 / Jets1 / Temp / Light
Disclaimer: This is a representation only; your control panel overlay may
vary from the one above.
Initial Start-Up
When your spa is first actuated, it will go into Priming mode, indicated by
“Pr.” The Priming mode will last for less than 5 minutes (press “Temp” to skip
Priming Mode) and then the spa will begin to heat the spa and maintain the
water temperature in the Standard mode.
Temperature Control
The start-up temperature is set at (80°F – 104°F / 26.0°C – 40.0°C). The last
measured temperature is constantly displayed on the LCD. Note that the last
measured spa temperature displayed is current only when the pump has been
running for at least 2 minutes. To display the set temperature, press the
Temp” pad once. To change the set temperature, press the pad a second time
before the LCD stops flashing. Each press of the “Temp” pad will continue to
either raise or lower the set temperature. If the opposite direction is
desired, release the pad and let the display revert to the current water
temperature. Press the pad to display the set temperature, and again to make
the temperature change in the desired direction. After three seconds, the LCD
will stop flashing and display the current spa temperature.
Jets Pump 1
Touch the “Jets” button once to activate the low speed of the pump and again
for the high speed. Press the “Jets” button again to turn off the pump. If
left running, the pump’s low speed will automatically turn off after four
hours, and the pump’s high speed will automatically turn off after 15 minutes.
The low speed of the pump runs when the blower is on. It may also activate for
at least two minutes every 30 minutes to detect the spa temperature and then
to heat to the set temperature if needed. When the low speed turns on
automatically, it cannot be deactivated from the panel; however, the high
speed may be started.
Aux Pump 2
If your system has a pump 2 installed. Press “Aux” once pump will come on high
speed. Press “Aux” twice, pump 2 shuts off. If your system has a blower
installed. Press “Aux” once the blower will come on. Press “Aux” twice, the
blower shuts off. If left on, either will shut off automatically after 15
minutes. If equipped with only one pump, this button is inactive.
Aux Pump 2 and Blower
If your system has a pump 2 and a blower installed, press “Aux” to switch pump
2 to high speed. Press “Aux” twice to turn on the blower. Pressing “Aux” a
third time will shut off pump 2, but the blower will remain on. Press Aux a
fourth time to shut off the blower.
Light
Press the “Light” button to turn the light on and off. If left on, the light
automatically turns off after 4 hours.
Standard Mode
is programmed to maintain the desired temperature. Note that the last measured
spa temperature displayed is current only when the pump has been running for
at least 2 minutes.
Preset Filter Cycles
The first filter cycle begins six minutes after the spa is energized. The
second filter cycle begins 12 hours later. Filter duration is programmable at
the Master Control Pad for 2, 4, 6, 8 hours or for continuous filtration,
(indicated by “FC”). The default filter time is two hours. To program, press
“Temp”, then “Jets.” Press “Temp” to adjust. Press “Jets” to exit programming.
Freeze Protection
If the temperature sensors detect a drop to below 44°F/6.7°C within the
heater, IC will be displayed, and the pump will automatically activate to
provide freeze protection. The equipment stays on until 4 minutes after the
sensors detect that the spa temperature has risen to 45°F/7.2°C or higher.
WARNING
This equipment generates and uses radiofrequency energy and if not installed
and used properly, that is, in strict accordance with the manufacturer’s
instruction, may cause interference to radio and television reception. It has
been typing tested and found to comply with the limits for a Class B computing
device in accordance with the specification in subpart J of part 15 of the FCC
rules, which are designed to provide reasonable protection against such
interference in a residential installation. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause interference, which can be determined by turning the
equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient the receiving
antenna. Relocate the receiver with respect to the spa. Move the receiver away
from the spa. Plug the receiver into a different outlet so that the receiver
and spa are on different circuits. If necessary, the user may find the
following booklet prepared by the Federal Communications Commission helpful:
“How to identify and resolve radio-TV interference problems.” This booklet is
available from the U.S. Government Printing Office, Washington, DC 20402,
Stock No. 00400000345-4.
Diagnostic Messages
**Message** |
**Meaning** |
**Action Required** |
---|---|---|
No message on display. Power has been cut off to the Spa. | The control |
panel will be disabled until power returns. Spa settings will be preserved
until next power-up.
PR| The system is priming. (Spa must be filled to the proper level. Water
should be at least halfway up the skimmer.)| The spa is powering up. This
operation takes 6 minutes total. After 4 minutes,”- -“will appear for two
minutes. The spa then enters its first filter cycle and is not available for
setting.
—| Temperature unknown.| After the pump has been running for 2 minutes. the
temperature will be displayed.
ii ii| “Overheat” – The spa has shut down. One of the sensors detected I I
8°F/48°C at the heater.| DO NOT ENTER THE WATER. Remove the spa cover and
allow the water to cool. Once the heater has cooled, reset by pushing any
button. If the spa does not reset, shut off the power to the spa and call your
dealer or service organization.
OH| “Overheat” The spa has shut down. One of the sensors has detected that the
spa water is I 10°F/43°C.| DO NOT ENTER THE WATER. Remove spa cover and allow
water to cool. At 107°F/42°C, the spa should automatically reset. If the spa
does not reset, shut off power to the spa and call your dealer or service
organization.
IC| “Ice” Potential freeze condition detected| No action is required. The pump
will automatically activate regardless of spa status.
SA| The spa is shut down. The sensor that is plugged into the Sensor “A” jack
is not working.| If the problem persists. contact your dealer or service
organization. (May appear temporarily in an overheat situation and disappear
when the heater cools)
SB| The spa is shut down. The sensor that is plugged into the Sensor “B” jack
is not working.| If the problem persists. contact your dealer or service
organization. (May appear temporarily in an overheat situation and disappear
when the heater cools)
SN| Sensors are out of balance. If changing spa temperature, it may just be
temporary. If flashing by itself, the spa is shut down.| If the problem
persists. contact your dealer or service organization
III.| .k significant difference between temperature sensors has been detected.
This could indicate a flow problem.| Check the water level in the spa. Refill
if necessary. If the water level is okay. make sure the pumps have been
primed. If the problem persists. contact your dealer or service organization.
| Persistent low flow problems. (Displays on the fifth occurrence of the “HL”
message within 24 hours.) The heater is shut down, but other spa functions
continue to run normally.| Follow the action required for the “HL” message.
The heating capability of the spa will not reset automatically, you may press
any button to reset it.
DR| Possible inadequate water, poor flow. or air bubbles detected in the
heater. The spa is shut down for 15 minutes.| Check the water level in spa.
Refill if necessary. If the water level is okay. make sure the pumps have been
primed. Press any button to reset, or this message will automatically reset
within 15 minutes. If the problem persists. contact your dealer or service
organization.
In| Inadequate water detected in heater. (Displays
on the third occurrence of the “DR” message). The spa is shut down.| Follow
action required for “DR” message. The spa will not automatically reset. Press
any button to reset.
WARNING! SHOCK HAZARD! NO USER SERVICABLE PARTS.
Do not attempt service of this control system. Contact your dealer or service
organization for assistance. Follow all owner’s manual power connection
instructions. Installation must be performed by a licensed electrician and all
grounding connections must be properly installed.
QCA Spa Light
All equipment Modules have a receptacle, located on the Equipment Module. This
receptacle is provided for the connection of the spa light.
Your QCA Spa has a standard 12v light. The spa light may be turned ON or OFF
by pressing the LIGHT button, located on the spa side control. The light will
automatically turn off after 4 hours.
Spa Light Lens Installation
Colored lenses (Optional) are included with the spa light. To install or
remove lenses simply push ON or pull OFF of the spa light, as shown below.
Spa Light Bulb Replacement
To replace the spa light bulb; turn ALL power to the Equipment Module OFF.
Locate the rear of the spa light and remove the bulb socket by rotating the
socket counterclockwise 1/8 turn and pulling on the socket (not the wires), as
shown below. Pull the bulb from the socket and replace by reversing the above
steps.
CAUTION: The replacement bulb must be the same rating as the factory-
installed bulb.
Spa Care and Maintenance
It is recommended to completely drain the spa at least four times a year.
Otherwise, the water becomes chemically “saturated” and no longer responds to
regular chemical upkeep. The spa should also be drained before long periods of
disuse, or for equipment repair.
Draining of Water
Because of the small water volumes involved with spas, sometimes it is much
simpler and less expensive to drain the water than to adjust the water
chemistry with chemical additives. To drain the spa, shut off the main breaker
to your spa equipment pack. A drain fitting (if equipped) is provided. It will
be located inside the spa cabinet on the left side. Attach a garden hose to
the adapter, then pull the adapter to release the water flow.
Optional Draining of the Water
- Simply siphon water from the spa with a garden hose
- A sump pump may be used to pump water from the spa.
- Use a wet/dry vacuum to remove the remaining amount of water.
Refilling your Spa
- Be sure the main breaker to your spa equipment pack is off.
- Fill spa thru the filter housing with water to the proper level.
- Turn power back on, the spa will automatically start to run and heat water to set temperature.
Your Water Care Program
Before adding chemicals to your spa, do a full water analysis with a test
kit or ask your QCA Spa dealer to conduct the water test for you. (The
following is an illustration of the steps taken when Bromine is in the water
care program. You may choose to use an alternate water care program with
different chemicals. Please consult your QCA Spa dealer for proper water care
instructions.)
Step 1 : Always have the circulation system running before adding any
chemicals. As you fill your spa to the level recommended by the manufacturer,
add a cleaning agent to prevent mineral staining and to protect equipment
against scale and corrosion. Circulate for one hour.
Step 2: “Balance” the water so that it is neither alkaline (scale
forming) nor acidic (corrosive). Balanced spa water should be 7.2- 7.8 on the
pH scale, with total 7.3 alkalinities (the measure of the ability of water to
resist a change in pH) in the range of 80120 parts per million (PPM).
A. If pH is lower than 7.2, add pH UP.
B. If pH is higher than 7.8, add pH DOWN.
C. If total alkalinity is below 80, add ALKALINITY UP.
Step 3: Shock treat the water with non-chlorine shock to destroy any
organic contaminants that may have accumulated in the spa during filling.
Step 4: Prepare your disinfectant dispenser or feeder for use according
to directions. A bromine residual of 2.0 – 4.0 PPM, as determined by your test
kit, should be always maintained. Directions for using the bromine are
indicated on the floating ring.
We suggest you follow our Monday-Wednesday-Friday Spa Maintenance Program. Ask
your QCA Dealer for a free copy of the booklet that explains how to keep your
spa water fresh and crystal clear.
Water Care
Daily Checklist
- Test for proper bromine or chlorine level. Proper bromine level should be maintained at 2.0 – 4.0 PPM.
- Test pH levels and adjust if needed. If you are having difficulty keeping pH properly balanced, it may be an indication that total alkalinity needs adjusting. Have your dealer test the water and adjust if needed.
Weekly Checklist
- Add a Clarifier to help the filter remove small particles and to retain water clarity.
- Add Chelating Agent to protect your equipment against stains, scale, and rust.
- For spas located outdoors or subject to a great deal of sunlight add Algaecide to guard against algae.
- Shock your spa weekly with Oxidizer to remove contaminants such as ammonia, body oils, and foreign matter. Unless spa water is routinely shock treated, contaminants will accumulate to cause eye and skin irritation, odors, and cloudy dull water appearance.
- To eliminate and prevent foaming, add a small amount of NON-FOAM agent as needed.
General Guidelines
- NEVER MIX CHEMICALS TOGETHER
- Add only small amounts of each chemical at a time until the desired level is achieved. Do not exceed dosage rates on label directions.
- Keep spa free of debris and cover spa when not in use.
- Circulate the water for 2-4 hours each day to maintain proper filtration. Clean your filter with FILTER CLEANER every 1-2 months.
- Remove oils and grease around the waterline with a cleaner on a weekly basis.
- In heavily used spas, water should be drained and refilled every two months or whenever it becomes difficult to maintain proper chemical levels.
Filter Maintenance
As with any water filtering system, the filter cartridges may become clogged
with particles or with calcification that will result in reduced water flow.
In your QCA Spa, it is important to maintain a clean, unobstructed filtering
system. This not only provides the maximum performance from the hydrotherapy
jets but allows the 24-hour filtration system to function effectively. We
recommend the filter cartridges be cleaned (either spraying clean with water
or soaking to dissolve minerals) EVERY MONTH.
WARNING:
Failure to maintain the cartridges in a clean, unobstructed manner will result
in reduced water flow through the heater assembly which may cause the pump to
stop operating generating error codes “OH” “DR” “DY” “HH”. If this occurs
during sub-freezing temperatures and goes unnoticed, the spa water may freeze.
Any damage to the spa (from freezing) which is a direct cause of poor
maintenance will not be covered by a warranty.
Removing a Filter Cartridge
The cartridge of the in-line filter must be removed for cleaning. This is
accomplished as follows:
- Remove the floating telescope lid.
- Twist and lift out the basket to reveal the cartridge.
- Remove the filter cartridge from the housing and clean or replace it with a new cartridge.
Cleaning the Filter Cartridge
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Hold the cartridge in an upright position and spray down into the pleats of the fabric with a garden hose to flush away debris. Cleaning will be easier if the garden hose nozzle can be adjusted to a single jet spray.
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After hosing off the cartridge, it is highly recommended that the cartridge be allowed to soak in a filter-cleaning solution available through your local dealer. Soak the cartridge for 24 hours to remove body oils and body lotions that become impregnated in the cartridge fabric during filtration. Rinse the cartridge thoroughly before placing it back in the filter housing.
NOTE: We recommend after cleaning allow the filter to dry before replacing it. We suggest having an extra filter on hand. -
If the cartridge is coated with algae or bacteria or a hard, solid material, (which may indicate a calcium buildup) on the fabric. This build-up can be removed by soaking the cartridge. A cartridge cleaning solution is available through your QCA dealer. When using this solution, follow the instructions provided on the label.
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Clean the filter housing.
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Return the filter cartridge to the housing and replace the basket and floating telescope lid.
Vacation Care Instructions
If you plan to be away, follow these instructions to maintain the water
quality:
Short Time Periods (3-5 Days):
- Adjust the pH by following the instructions outlined in the water quality and maintenance section.
- Sanitize the water by following the “super-chlorinating” procedures and lock your thermal cover in place using the tie-downs.
- Upon your return, sanitize the water (super chlorinate, if necessary) and balance the pH.
IMPORTANT NOTE: Spa water oxidizers such as dichlor chlorine maintain
their level of effectiveness substantially longer in cool water than in hot
water.
Long Time Periods (4-15 Days) Prior to leaving:
- Adjust the pH as required.
- Sanitize the water by following the SUPERCHLORINATION procedures.
- Upon your return, check the level of sanitation of your spa water. If the chlorine test reads “O” and you have been gone an extended period of time, SUPERCHLORINATE the spa water to ensure all organisms and algae are oxidized. The spa water will be safe for you to use once the Free Chlorine Residual is below 5.0PPM.
Prevention of Freezing
The QCA Spa has been designed and engineered for year-round use in any
climate. The energy efficiency of the spa may decrease during these cold
periods, as the heater will cycle more frequently. If a freeze condition is
detected, the low-speed pump will automatically activate. This is a normal spa
function; no corrective action is necessary. Freeze protection is enabled
regardless of the spa’s status.
Winterizing
In very cold weather you may not want to venture outside to use your spa. In
this case, you may move it to a heated area, or leave it as is until the
weather warms. If you do leave the spa unused for a long period of time in
severely cold weather, you should winterize the spa to avoid accidental
freezing due to a power or equipment failure. Follow these easy steps: Turn
the power to the spa OFF. Drain the spa. Use a wet vacuum to suck or blow out
the air injectors, water jets, and water suction fittings. Add 1-3 gallons of
RV antifreeze, depending on the size of the spa, to all the air injectors,
water jets, suction drains, and filters.
Caution: Any lines not receiving adequate antifreeze are subject to
freeze damage!
Acrylic Finish
The acrylic finish on all QCA spas is impervious to most of the problems
associated with non-acrylic finished spas and requires very little effort to
keep it looking bright, shiny, and clean. Every one or two months the spa
should be drained, cleaned, polished, and refilled. For the cleaning, use any
non-abrasive cleaner. There are several non-abrasive products on the market
that can be used for polishing. Made specifically for acrylic spas are
cleaner/polish/sealer combinations, which contain reactive silicones instead
of wax. If these are not available, any high-quality silicone automotive
polish will suffice.
Thermo Guard Cabinet Care
Handcrafted maintenance-free cabinet surfaces may need to be wiped down from
time to time with a soap and water solution or simply sprayed with a garden
hose. The use of harsh chemicals to clean the surface will cause the cabinet
to discolor.
NOTE: Not maintaining your water can result in damage to your spa jets,
filter, etc. This damage is due to incorrect water maintenance is not covered
under warranty.
Troubleshooting
Please Note: The following corrective actions may be performed by the spa
owner. If the trouble cannot be corrected in the steps below, please refer to
your QCA Spas, Inc. Dealer for service. (Improper servicing by an unauthorized
serviceman or spa owner could result in damage that will not be covered by the
warranty or could cause serious injury.)
Diagnostic Messages – If a failure occurs check the control pad readout for
diagnostic messages.
SYMPTOMS | CORRECTIVE ACTION |
---|---|
Equipment does not operate |
Check to see if the power cord is plugged in. Test the GFCI to see if it has “tripped”. IMPORTANT: If the GFCI trips repeatedly, do not use the spa, and contact your dealer. Check the circuit breaker in the main circuit panel.
Pump does not work (in low-speed)| Check that the water valves are completely
open. Inspect the filter cartridge for dirt and debris. Clean or replace.
Check for blockages or restrictions at the main drain and catch basket. Check
for blockages or restrictions at jets. Check fill level or water level.
Pump does not work (in high-speed)| Push the button for high-speed jet. Check
the above items if “Pump does not work”.
Inadequate jet action| The filter cartridge may be clogged. Pull the cartridge
from the filter canister. If the jet action improves, clean or replace the
filter. Check the spa water level. Water must be above the minimum water
level. Check that the water valves are completely open. Check jet orifice for
blockage. Clear if blocked.
No heat| Check all steps in “Equipment does not operate.” Push any button to
reset. Check that the temperature dial is set for the desired temperature.
Remember: Do not expect hot water immediately from the jets. The heater will
raise temperature 2-6 degrees per hour if covered with the Soft Top. (Soft Top
is a foam cover that is not affected by chemicals normally found in spas. It
is a closed cell foam that resists water absorption and helps to create a
moisture barrier.) Inspect the filter cartridge for dirt and debris. Check if
pump is operating. Follow the step in the “Pump does not work.”
The underwater spa light does not work| Tighten the light bulb in the socket,
located in the equipment bay. Replace the 12-volt light bulb.
Water is cloudy| Check the water chemistry balance and replenish as needed.
Clean or replace the filter cartridge.
WARRANTY REGISTRATION
This warranty applies to spas manufactured by QCA Spas and sold to an original
consumer purchaser at retail (“Purchaser”) after January 1, 2008. To validate
this warranty, the Purchaser must complete the enclosed warranty registration
card and mail it to QCA Spas within 30 days of delivery of the spa.
RETURN OF THE OWNER REGISTRATION CARD IS A CONDITION OF WARRANTY
COVERAGE.
This warranty is exclusive and supersedes all other representations or
obligations of QCA Spas, whether express or implied and whether oral, written
or printed. Your serial number is located inside the shell on the step or
under the shell hanging from plumbing within the equipment compartment of your
QCA Spa.
PLEASE HAVE THIS INFORMATION IF/WHEN CALLING TECHNICAL SUPPORT AS THEY WILL
NEED IT IN ORDER TO ASSIST YOU.
Date Purchased: ____
Date Installed: __
Spa Model: _____
Serial Number: __
Warning: Elderly persons, infants, and anyone subject to heart disease,
diabetes, high or low blood pressure, strokes, epilepsy, or similar
afflictions should not enter a spa alone and without consulting a physician.
Unsupervised use by children should be prohibited. Never use a spa while under
the influence of alcohol, anticoagulants, antihistamines, vasoconstrictors,
vasodilators, stimulants, hypnotics, narcotics, or tranquilizers. If you are
taking medications of any kind or being treated for any illness, consult your
physician prior to the use of the spa. A spa should be kept at temperatures
less than 104° for personal safety and health.
To validate your warranty the enclosed warranty must be filled out within 30
days from the date of purchase and returned to: QCA Spas, Inc. 1021 State
Street Bettendorf, IA 52722 You can also register online at
www.qcaspas.com under the Support tab
For your warranty see the enclosed packet located inside your spa shell.
THANK YOU FOR CHOOSING QCA SPAS QCA SPAS, INC.
1021 STATE STREET
BETTENDORF, IA TOLL-FREE: 888-729-7727
LOCAL: 563-359-3881 FAX:
563-359-3018
info@qcaspas.com
www.qcaspas.com
10 QCA Spa VS/300/ 501/ 515
Owner’s Manual 6.2.21.doc
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>