HOIN HOP-H806 Thermal Receipt Printer User Manual

HOP-H806 Thermal Receipt Printer
User Manual

Please read this manual carefully before using it, and keep it for future reference

About this manual

Thanks for your purchase of our company’s 80MM thermal printer.
This manual can help you to use this product. Please read this manual before use, and safekeeping, so that all the users of this product can read it.

Note
Due to our constant efforts to improve and upgrade the product’s function and performance, our company reserves the right to change the hardware and software specifications of the manual without prior notice.
If you find any errors or omissions in the contents of this manual, please tell us or our agent, thank you very much.
Without the prior written permission of our company, the contents of the relevant manual attached to the product shall not be reproduced, transmitted, transcribed, stored, etc.

Statement

This product is a type A product, that may cause wireless radio interference in the living environment, in this case, the user needs to protect against the interference with effective protection measures.

Safety tips

• Do not disassemble the printer personally, pls read this manual before use.
• The printer should be installed in a stable place to avoid damage to the printer due to vibration or shock.
• Do not store and use the printer in an environment of high temperature, high humidity, and heavy pollution.
• The power adapter of the printer should be connected to the grounding socket. Avoiding using the same socket with other large motors or other equipment can lead to voltage fluctuation. Otherwise, it may lead abnormal to printing and even damage to the printer.
• Pls, use the standard power adapter for the printer.
• When connecting to the printer, please make sure the printer is in power off status.
• When the printer is printing, please do not open the paper cover, otherwise, it may cause an unexpected situation, and even damage the printer.
• After printing, the print head is still at high temperature, pls do not touch, it to avoid burn.
• Pls, do not use dissolved substances, such as benzene, thinner, or alcohol wipe to clean the printer casing. At the same time, please do not use corrosive chemicals and detergent to contact the printer. To avoid damage to the printer.
• Pls use our company-approved or regular factory-produced printing paper, otherwise, it may lead to poor print quality, and even damage the printer core.
• How long the letters can stay on the receipt is related to thermal paper quality, if you want to print the long-term preservation bills, please choose a high-quality thermal paper.
• The printer is only suitable for use at an altitude below 2000M.
• The printer is only suitable for use in nontropical climates.

Application Area:

• Electronic cash register POS system printing
• Electronic transfer POS system printing
• Sports, postal, civil aviation bill printing
• Query, service system bill printing
• Catering industry bill printing
• Tax bill printing

Package:

• Printer 1PC
• Standard power adapter (including power line) 1SET
• Paper roll 1ROLL
• Data line 1PC
• User manual 1PC
• Driver CD 1PC

Printer Features

• Support vertical placing and printing;
• Ultra-low power consumption, and ultimate power saving;
• Support billing coming reminder and error warning function;
• Support wall hanging function, meet the special environment printing;
• Support 80MM large diameter roll;
• Support kitchen printing and Internet printing;
• Support printer monitoring function, to avoid losing bills;
• Using a 100M Ethernet card, Printing faster and fluently.
• Re-printing after network disconnection,to avoid losing bills;
• Support LOGO Graphical download and print;
• Support 1D bar code printing;
• Support GB18030 large character library, easy to print uncommon words;
• Support Multi language printing;
• Rich Interface:USB,Serial,Internet,Bluetooth,WIFI,etc.(Interface combination, pls contact the manufacturer to confirm)
• Compatible with ESC/POS print instruction mode;
• Support Windows, Linux, Android, and IOS systems;

Printer Parameters

Fonts(Japanese and Korean optional)
Character Size| ANK character:
Font A:1.5X3.0mm(12x24dot) Font B:1.1X2.1mm(9x17dot) Simple/Traditional Chinese: 3.0×30.mm(24x24dot)
Extended character set| PC437/Katakana/PC850/PC860/PC863/ PC865/WestEurope/Greek/Hebrew/ EastEurope/I ran/WPC1252/PC866/PC852/ PC858/Iran11/Latvian/ArabidPT151,1251/ PC737/WPC/1257/ThaiVietnam/PC864/ PC1001/(Latvian)/(PC1001)/(PT151,1251)/ (WPC1257)/(PC864)/(Vietnam)/(Thai)
| Bar code| 1D bar code: UPC-A/UPC-E/JAN13(EAN13)/JAN8(EAN8)/ CODE39/ITF/CODABAR/CODE93/CODE128
Bar code Character| Graphics printing| Supports bitmap download and print (Each bitmap size max to 20k)
Cutter| Cutter Function| Full cut/Half cut
Paper| Type| Thermal Paper
Width| 79.5±0.5mm
Diameter| 582mm
Feed method| Easy feed(Clamshell feed)
Print commands| Commands| ESC/POS
Power| Power Adaptor| Input: AC 100V-240V, 50 — 60Hz Output: DC 12V/2A
Cash Drawer
output| DC 12V/1A
Buffer| NV Flash| 256K bytes
physical characteristics| Weight| 1.2KG
Environme nt| Dimension| 195148145(MM)
Working| Temp: 5 — 45°C, Humidity: 10 — 80%
Reliability parameter| Storage| Temp: -10 — 50°C , Humidity: 10 — 90%
Cutter Life| 1000,000times
Software| Print Head Life| 100KM ( print density512.5
Driver| Android, IOS, Linux, Windows

Printer connection

1. Connect the power adapter cable with the printer.
2. Connect the data cable(eg: USB line) with the printer also.
3. Connect Cash drawer line with the printer as well.

Install thermal paper

80MM series thermal printer using 80MM thermal paper, using easy paper structure, convenient to install paper.

1. Pressing down the opening button, open the printer cover
2. Put thermal print paper in the paper holder according to the pic below
3. Pull a little paper out of the warehouse
4. tear excess printing paper

Note: take care of the roll direction, if reverse direction, the content won’t be printed out.
Power switch, press bottom, indicators, and their functions

1. Power switch button
   The switch can turn on and off the printer power supply.

2. Feed button
   Pressing this button can feed the paper out, if keeps pressing, will continue to feed.

3. Paper light indicator
   When this paper light and the Error light flash at the same time, it indicates the printer is lack paper; When this paper light and the Error light are off, means the printer has paper.

4. Power light indicator
   This light on indicates that the printer is connected to the power supply, this light off indicates that the printer power is off.

5. Error light
   When Lack of paper in the printer; or the cutter has a problem; the print head is overheated, or the cover is not closed properly, this error indicator will flash.

How to print a self-test page
Connect the printer with the power adapter, press the feed button, and turn on the power button at the same time, keep pressing the feed button until the paper light turns off, and then release the feed button, you will see a self- test page printed. In self-test page, it shows the current printer status and setting details.

How to set the beep function close or open
Connect the printer to the power adapter, press the feed button, and turn on the power button at the same time, keep pressing the feed button until the Paper light and error light all turn off, then release the feed button, then you will see the beeper have been set closed/opened.

How to set printing density
Connect the printer to the power adapter, press the feed button, and turn on the power button at the same time, keep pressing the feed button until the paper light and error light all turn off, and the paper light turns on, then release the feed button, then you have set the printing density successfully.

How to back to the factory setting:
Connect the printer to the power adapter, press the feed button, and turn on the power button at the same time, keep pressing the Feed button until the Paper light and error light all turn  off, and paper light and error light turn on again, then you will see printer print “Factory Mode set, please restart the printer.” Now you can release the button and restart the printer, then you back to the factory setting.

Cutter stuck maintenance

Method 1: Press the power switch to turn off the printer, then turn it on to return the cutter back to its original place.
Method 2: Open the top front cover, then rotate the gear on the printer cutter mechanism, and make the cutter back to the initial position(Image as follows). Open another paper cover and re-Install the paper roll, then we can print normally.

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Note: do not open the cover by force, or may cause unrecoverable damage to the print head and the cutter.

Printer driver

80MM series thermal printer driver mode has two kinds, one is using the port for directly printing, and the other is installed driver in Windows system to print.

port direct drive
In this way, do not need to install the driver, only need to output the character (commands and data) directly to the port, and achieve character conversion printing by printer inner hard font library. Using a port directly drive, make the print control more convenient.
If you use port direct drive mode, you need to use the print command set to control the printer’s printing, 80MM series thermal printer has integrated the ESC/POS instruction set.
Install the driver in the windows system
Install driver stored in CD under windows system, you use the driver under the program and realize printing. In this way, it is the Windows driver that turns the character into a  graphic dot and realizes printing.
Windows driver installation instructions, pls see Steps (1)-(6):

1. Double click the driver setup and click “ok”
   

2. Click the “next step”
   

3. Select “I accept this Agreement”, and click “next”
   

4. Click “install”

5. Setup software will automatically identify the version of the Windows system, click “Next”
   

6. Click “Finish” to complete the driver installation. After this step is completed, mean the driver has been installed successfully.
   

7. For Ethernet printing, need to add the Ethernet port on your side.
   Open Driver POS-80MM-Series and right-click it, choose the Printer Properties and add a new Ethernet port. The Exact adding way is shown as follows. (Only the Printer with an Ethernet port needs to check the following steps)

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Printer Repair and maintenance

1. printer external and warehouse cleaning: please use a wet cloth gently wipe the printer surface and internal paper warehouse.
2. Printer core clean: printer core must be clean on time, especially since the quality of printing is declining, cleaning methods are as follows: put cotton dipped in anhydrous alcohol and gently wipe the printer core ceramic parts as shown in the picture below until clean enough.
3. I find water inside the printer, pls immediately cut off the power, and dry the printer naturally.

Failure Analysis:

Printer paper light and Error light flashing at the same time, and make a Di Di… beep sound| Printer lack paper| Install paper correctly
Printer error light flashing and make a Di Di…beep
sound| 1, The printer cutter problem.
2. The printer head is overheated
3. The cover is not closed well| 1, Pls follow the “Cutter stuck maintenance” schedule above to solve.
2, Open the cover and dissipate heat fully then go on printing.
3. Confirm Cover is Closed well
When printing, only paper running but no print| Thermal paper install reverse| Pls install the paper in an opposite direction
The printer prints light in density| The print head has not been clean for a long time| Put cotton dipped in anhydrous alcohol and gently wipe the printer core ceramic parts until clean enough
The thermal paper is not good| Pls choose high-quality thermal paper
There is no response on the printer| The power adaptor is not connected| Pls, check power adaptor is connected well and the power switch is on.
The printer can self-test, but can not print online| Driver port selection error| Pls select the correct print driver port based on the actual connection port
The Printer serial port does not print or print garbled| Bit rate selection error| Pls set the COM baud rate according to the COM info on self-test page

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