mitte home MHDE01 Turn Your Tap Water Into Purified User Manual

Mitte home MHDE01 Turn Your Tap Water Into Purified

About This Manual

This manual provides you with information about the smart water system Mitte Home (MHDE01).
You will find information on:

• Safety
• Functionality
• Use
• Maintenance
• Disposal

The storage of this document is the responsibility of the owner and/or user to ensure the document is available when needed. Store this document somewhere accessible and safe.

Safety

General Safety Instructions
The device may only be used by individuals who have read and understood these operating instructions and/or have been instructed in the operation of the device.
This device can be used by children aged 8 years and older as well as persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the device in a safe way and understand the hazards involved.
Children shall not play with the device.
Cleaning and user maintenance shall not be carried out by children without supervision.
Even if the device has been designed, built, and equipped with safety precautions, the device may still pose a hazard during operation, especially if specified procedures and safety regulations are disregarded.
Only carry out activities that are described in this manual.
Pay attention to unusual noises occurring during the operation of the device. This could indicate the start of a malfunction that could result in a dangerous situation.
An increased risk of injury exists on some components of the product, due to crushing or jamming on moving parts. Therefore, existing safety devices must never be dismantled, bypassed, or rendered unusable.

Before each use, check the device for damage and for trouble-free operation.

The Mitte Home device should only be used in conjunction with accessories sold exclusively by Mitte.
If the power cord is damaged, please stop using the device. A damaged power cord must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a potential hazard.

Environmental conditions
The Mitte Home should only be operated in a dry, indoor environment.

• Temperature range: 4 – 40°C
• Relative humidity: 40 – 60%
• Load capacity of supporting surface (e.g. countertop): ≥ 8 kg
• Room volume: ≥ 7,3 m³
• No direct sunlight
• No direct proximity to fireplaces or heaters
• Level installation site (max. 2° inclination)

Warnings
The warnings in this manual are highlighted with pictograms and signal words. The severity of a hazard is indicated by the pictogram and signal word. The warnings that precede each action are shown as follows:

DANGER
Type and source of the hazard, possible consequences Measures to avoid the hazard

Meaning of the signal words

• DANGER Immediate danger to life or risk of severe physical injury
• WARNING Possible risk of severe physical injury
• CAUTION Possible risk of minor physical injury
• NOTICE Possible damage to property

Meaning of the Pictograms

Device Description

Intended Use
This device uses tap water to create filtered and mineralized, still, lightly sparkling or sparkling, drinking water.
This device is intended for home use.

Improper Use
Any improper use of the device is prohibited, in particular:

• the use under conditions and prerequisites other than those specified by the manufacturer in these operating instructions
• the unattended use of the device
• the use of non-Mitte Home cartridges from other brands
• the use without the Water Tank or bottle, or the removal of any components during the dispensing process
• the use of water other than tap water of drinking water quality (rainwater, sewage, contaminated water) or the use of additives
• the use by children without adult supervision
• the use by individuals who are not able to operate the device correctly and safely
• the use of the device outdoors and/or under strong, direct sunlight or heat
• the use in small (<7,3 m³), unventilated rooms
• the use of the device when the power cord is damaged
• the use of the device when it is leaking
• the use of the device after a fall or similar incident – it may be defective
• moving the device during operation
• the use of a metal implement in the Water Tank or bottle

Any use other than the intended use is prohibited. The manufacturer is not liable for any resulting damages. All warranty claims are voided if changes are made to the device, also during the course of assembly and installation.

Scope of Delivery
The starter kit includes:

• one Mitte Home device – including the removable Water Tank
• one Drip Tray
• one Mitte Home cartridge
• one Mitte CO2 cylinder
• one reusable bottle with a lid
• one user manual
• one quick start guide

Further Mitte Home cartridges, Mitte CO2 cylinders, and additional accessories can be acquired individually through Mitte´s webshop or Mitte´s Smart Refills subscription service which can be controlled in the Mitte app.
We strongly recommend the use of the CO2 cylinders provided by Mitte. While other CO2 cylinders may also fit, their performance might not be optimal.

Device Overview

1. Water Tank
2. Cartridge door
3. Mitte Home cartridge
4. Drip tray
5. Mitte Home bottle
6. CO2 cylinder door
7. Mitte CO2 cylinder
8. Dispense head
9. Control panel

Touch Control Panel

BUTTONS AND ICONS

• Water Selection: Still
• Water Selection: Medium carbonation
• Water Selection: High carbonation
• Notification: Water Tank
• Notification: Mitte Home Cartridge
• Notification: Mitte CO2 cylinder
• Notification: WiFi
• Touch the Dispense button with Water Drop LED

Functional Description
This device uses tap water to create filtered and mineralized, still, lightly sparkling, or sparkling, drinking water.
The main functions of the device are:

• water filtration
• water enhancement (mineralization and carbonation)

The water filtration and mineralization occur mainly through the filtration technology in the Mitte Home cartridge. The cartridge is a consumable that should be exchanged regularly according to its treatment capacity.

The carbonation happens through the CO2 cylinder. The CO2 cylinder also supports the mineralization function. This means that a CO2 cylinder is needed even to dispense still water. The Mitte CO2 cylinder is also a consumable that should be exchanged regularly according to its carbonation capacity.

The device can be optionally used as a connected device via WiFi and complemented by a companion mobile app with additional functionalities such as Smart Refills of Mitte Home cartridges and CO2 cylinders. All essential functions of the device can also be performed independently of the connectivity.

Type Plate
The type plate is on the back of the device and contains the following information:

• type designation
• serial number
• manufacturer
• CE marking

Always keep the type plate clean and legible.

Installation

WARNING

| Risk of suffocation

! Do not use the device in small (<7,3 m³), unventilated rooms.

| Electrical hazard

! Connect the device only to grounded wall sockets.

! The power cable and plug must be dry.

| Risk of hand injuries

! Be careful when inserting the cartridge, cylinder, and bottle.

CAUTION

| Contaminated drinking water can cause various diseases

! Do not touch the dispenser tap, the hinged cartridge port, or the cartridge inlet and outlet with dirty hands or dirty objects.

! Only clean these components with a clean, disposable cloth.

Unboxing
We recommend setting up your Mitte Home using the Mitte app.

1. Unbox the Mitte Home device and all the components.
2. Place the device on your countertop within range of your WiFi signal. Do not place it on water-sensitive surfaces.
3. Install the drip tray as shown in the image.
4. Plug your device into an electric outlet to get started.

Account and Pairing
We recommend setting up your Mitte Home using the Mitte app.

1. Download the app using the QR code on the Quick Start Guide and open the Mitte app on your smartphone.
2. Create an account or log in to your existing account which you created when purchasing the Mitte Home.
3. If you decide to connect to the Mitte app, please follow the step-by-step instructions in the app to continue onboarding your device. In that case, you can disregard the next steps outlined in this section of the user guide.
4. The Mitte app will prompt you to pair your phone with the device via Bluetooth and connect to WiFi for a smart and integrated experience.

Inserting the Mitte Home Cartridge

NOTICE
Please check the indicators on the Mitte Home cartridge and the hinged port to ensure you insert it correctly.

1. Remove the cap from the Mitte Home cartridge. Hold onto the cap for the sake of storing and returning the cartridge.
2. Open the cartridge door on the right. Locate the hinged locking mechanism. The port can be hinged up in order to make it easier for the user to remove and insert the cartridge.
3. Line up the two arrows and push the cartridge into the connection point. Rotate it to the right by a ¼ turn clockwise until the arrow meets the lock icon.
4. Hinge the cartridge down and close the cartridge door

Inserting the Mitte CO2 Cylinder

WARNING
Risk of explosion: The CO2 cylinder is under pressure
Be careful when handling it.

1. Remove the plastic seal and cap from the valve at the top of the Mitte CO2 cylinder.
2. Open the CO2 cylinder door on the left.
3. Place the cylinder vertically in the device.
4. Raise the cylinder until it meets the connection point and insert the cylinder valve into the port. Screw in the cylinder until it is tight.

Inserting the Mitte CO2 Cylinder

WARNING

Risk of explosion: The CO2 cylinder is under pressure Be careful when handling it.
Do not shake the CO2 cylinder immediately before inserting it.

1. Remove the plastic seal and cap from the valve at the top of the Mitte CO2 cylinder.
2. Open the CO2 cylinder door on the left.
3. Place the cylinder vertically in the device.
4. Raise the cylinder until it meets the connection point and insert the cylinder valve into the port. Screw in the cylinder until it is tight.

Inserting the Bottle

NOTICE
The bottle is not dishwasher safe. Clean the bottle and the lid with warm running water (max. 50°C) and mild detergent.

• The bottle must not be used after its expiration date.

1. Clean the water bottle with warm tap water and mild detergent, ideally using a bottle brush.
2. Pull the hinged dispense head outwards using the handle and insert the bottle. The bottle should be empty.
3. Rotate clockwise until the bottle is locked securely in place.
4. Push the dispense head and bottle back towards the device, returning them to a vertical position.

Filling the Water Tank

NOTICE

• The water tank is not dishwasher safe. Clean the water tank with warm running water (max. 50°C) and mild detergent.
• Do not fill the Water Tank while it is attached to the device.
• Do not fill the Water Tank during the dispensing process.

1. Remove the Water Tank and clean it before use with warm tap water and mild detergent.
2. Fill the Water Tank with cold tap water up to the minimum fill line. In order to get the best carbonation results, it is important to always fill above the line so that the carbonation nozzle on the dispense head is submerged in water while carbonating.
3. Slot the Water Tank into place on the top right of the device.

Activating the Mitte Home Cartridge

NOTICE

• Before the device is ready for use, the Mitte Home cartridge must be activated.

1. Ensure that the bottle is empty and locked into the dispense head.

2. The dispense button, on top of the dispense head, should be flashing orange in order to remind you to discard the water from this dispense.

3. Touch the dispense button to begin the activation. The water flow will begin. The cartridge activation will take
   1- 2 minutes. It’s normal that the first dispense does not produce a full bottle of water.

4. Wait until the dispense button light stops pulsing, then remove the bottle and discard the water.

Operation

WARNING

| Risk of suffocation

! Do not use the device in small (<7,3 m³), unventilated rooms.

CAUTION

| Contaminated drinking water can cause various diseases

! Do not touch the dispenser tap, the hinged cartridge port, or the cartridge inlet and outlet with dirty hands or dirty objects.

! Only clean these components with a clean, disposable cloth.

NOTICE

| ! Do not fill the water tank with anything other than tap water.

! Do not add any substances into the bottle prior to dispensing: any additives such as juices, syrups, fruits, etc. should only be added after the dispensing process has been completed.

! Always empty the water tank and bottle completely. Do not leave residual water in the device for a long period of time.

1. Remove the Water Tank and fill it with cold tap water up to the minimum fill line.
2. Install the Water Tank on the top right of the device.
3. Ensure that the bottle is empty and locked into the dispense head.
4. Select your desired Water Type.
   • The notification light for the water Selection will turn on.
5. Press the Dispense button.
   • The notification light for the selected Water Mode will pulse fast.
   • The selected water is dispensed into the bottle.
6. Wait until the pressure is released.
   • The Water Drop LED on the Dispense button will turn off.
7. Lift the dispense head to a hinged position using the handle.
8. Remove the bottle.
9. Drink the Mitte Water immediately or store in a refrigerator for a maximum of 1- 2 days.

Note:
In order to stop a dispense while it is ongoing, please press the dispense button again to cancel it.
Before initiating another dispense, please make sure the bottle is empty.

Sleep Mode
The device will go into Sleep Mode after a few minutes. You can wake up your Mitte Home by pressing any button.

Troubleshooting

For all other problems or malfunctions, please contact customer success:

• mittemitte GmbH
• Sonnenallee 223
• 12059 Berlin
• Germany
• support@mitte.co

Maintenance

WARNING

• Electrical hazard
• Please switch off the device before cleaning.
• Risk of hand injuries
• Be careful when inserting the Mitte Home cartridge, cylinder, and bottle.

Cleaning

NOTICE

• Do not use harsh or abrasive cleaning agents.
• Never clean the device under running water.
• Do not immerse the device in water.
• Only clean accessible surfaces. Do not disassemble the device.

If necessary, clean the outer surfaces using a slightly damp cloth with a small amount of mild detergent. Then, fully dry the device.
Clean the bottle and the lid after each use with warm running water (up to max. 50°C) and mild detergent. We recommend the use of a bottle brush.
If necessary, clean the Water Tank with warm running water (up to max. 50°C) and mild detergent.

Changing  the Mitte Home Cartridge

NOTICE

• Please check the indicators on the Mitte Home cartridge and the hinged port to ensure the cartridge is inserted correctly.

The Mitte Home cartridge needs to be replaced based on usage. After the first dispense, the cartridge expires within three months, regardless of the usage. Consequently, the Mitte Home cartridge must be replaced at least every three months.

When the Mitte Home cartridge is running low, a slow pulsing orange notification light will indicate that the cartridge is near depletion. This warning is also displayed within the Mitte app under Device Status and on the Home Screen.
When the Mitte Home cartridge is fully depleted, the device will display a fast pulsing orange notification light indicating it is time to change the cartridge. The Mitte Home will stop dispensing when the cartridge is fully depleted.
In order to change the Mitte Home cartridge, open the cartridge door and rotate
the cartridge by a ¼ turn counter-clockwise, disengaging it from the hinged docking mechanism.

Replace it with a new Mitte Home cartridge (refer to chapter 4.3). Activate the new cartridge (refer to chapter 4.7) by filling the water tank to the minimum fill line followed by pressing Dispense and then discarding the water.
If you want to swap cartridges, store partly used cartridges (not depleted) in a dry, cool environment, in a vertical position, and with the protective cap on.

Changing the CO2 Cylinder

WARNING

• Risk of explosion: the CO2 cylinder is under pressure
• Be careful when handling it.
• Do not shake the CO2 cylinder immediately before inserting it.

The Mitte CO2 cylinder needs to be replaced based on usage.
When the CO2 cylinder is running low, a slow pulsing orange notification light will indicate that it is near depletion. This warning is also displayed within the Mitte App under Device Status and on the Home Screen.

When the Mitte CO2 cylinder is fully depleted, the device will display a fast pulsing orange notification light indicating it is time to change the CO2 cylinder.

In order to change the Mitte CO2 cylinder, open the cylinder door and unscrew the CO2 cylinder counter-clockwise. It is normal to experience small amounts of CO2 discharge when removing it.

Install the new Mitte CO2 cylinder by threading it into the valve (refer to chapter 4.4). Store the old CO2 cylinders. Once there are enough empty cylinders to fill the box, place them in the original packaging and send them back to Mitte for reuse.

Store new and used Mitte CO2 cylinders in a dry, cool environment and in a vertical position. Please also follow the storage instructions on the CO2 cylinder and its packaging.

Smart Refills
We recommend using our Smart Refills, our simple and sustainable subscription service, in order to guarantee you’re never without Mitte Home cartridges and CO2 cylinders.
Smart Refills is 100% based on your water consumption. The Mitte app alerts you when your Mitte Home consumables are almost depleted, reminding you to confirm the shipment of a new order. You’ll receive your order before your current consumables run out.
In order to take advantage of Mitte’s Smart Refills, you will need to connect your device to WiFi and sign up to Smart Refills. If you haven’t already, you can download the Mitte app and connect your device by following steps 4.1 and 4.2 in this manual.
You will then be able to set up Smart Refills through the Mitte app to receive reminders for easy and convenient ordering of Mitte Home cartridges and CO2 cylinders.

Disposal

NOTICE

• According to the European Directive 2012/19/EU (WEEE), the Mitte Home and its consumables must not be disposed of in the household waste.
• Return the device to the manufacturer or dispose of it at suitable collection points.

Keep the original packaging of the Mitte Home cartridges and CO2 cylinders for return shipping.

The device, accessories, and transport packaging are largely made of recyclable raw materials.
You can dispose of the transport packaging at collection points.
Ensure that the used device and any accessories are properly disposed of. Observe the applicable local and national regulations.
All packaging materials, such as plastic bags, must be kept out of the reach of children.

Warranty Information

Mitte guarantees that its products are free from defects and deficiencies in material and workmanship. The warranty is valid for a period of 24 months from the date of purchase and is subject to this limited warranty and its general terms and conditions.

Technical Specifications

Digital version

For a digital version of this user manual please visit www.mitte.co/manual

Impressum
mittemitte GmbH
Sonnenallee 224a
12059 Berlin
Germany support@mitte.co Copyright © 2022

All technical information, drawings and photos are protected by copyright. The contents of this document may not be passed on to third parties, even in part, without the written permission of mittemitte GmbH.

References

• mitte.co/manual

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