ECOTRIC LAK26LCD-W Lark Electric City Bike Instruction Manual

: June 5, 2024
: ECOTRIC

ECOTRIC LAK26LCD-W Lark Electric City Bike

ECOTRIC- LAK26LCD-W -Lark
Electric -City -Bike- PRODUCT

ELECTRIC BIKES

First of all, we would like to thank you for choosing the ECOTRIC electric bike. We believe this technology, with the benefits of electric propulsion, provides you with the perfect vehicle to increase your mobility. Our brush- less electric hub motor allows you to run errands or commute to work while saving money on gas and reducing your environmental impact on our world. It also allows you to pedal if you want to get exercise along the way. All this and it is just plain fun to ride! If you have any concerns, questions, or suggestions about the ECOTRIC electric bike, please contact us at the website where you bought the bike firstly, we will always do our best to serve you. You can also contact us at [email protected]. Again, thanks for choosing ECOTRIC.

PLEASE NOTE

THIS MANUAL IS NOT INTENDED AS A DETAILED USER, SERVICE, REPAIR, OR MAINTENANCE MANUAL. PLEASE SEEK ASSISTANCE FROM A QUALIFIED TECHNICIAN FOR SERVICE, REPAIRS, OR MAINTENANCE.

WARNING

Electric Bikes can be dangerous to use. The user or consumer assumes all risk of personal injuries, damage, or failure of the bicycle or system and all other losses or damages to themselves and others and to any property arising as a result of using the bicycle. As with all mechanical components, the bicycle is subjected to wear and high stresses. Different materials and components may react to wear or stress fatigue in different ways. If the design life of a component has been exceeded, it may suddenly fail possibly causing injuries to the rider. Any form of crack, scratches, or change of coloring in highly stressed areas indicates that the life of the component has been reached and it should be replaced. For replacement parts, technical information, and warranty assistance, please feel free to contact us.

YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS BICYCLE. TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT. DO NOT DISASSEMBLE, MODIFY OR REPLACE ELECTRICAL PARTS.

Assembling Instruction

Instruction d’assemblage

Front Wheel Installation

Your Electric bike equips with a front disk brake. Be careful not to damage the disk, caliper, or brake pads when reinserting the disk into the caliper. Never activate a disk brake’s control lever unless the disk inserts correctly in the caliper.

Carefully take your bike out of the carton and gently rest it in place with the kickstand down
Remove all of the inside cardboard protection and bubble wrap on the bike.
Please locate and set aside the kit box containing the battery charger, pedals, tool kit, etc.
Remove the rubber protection pad from the front wheel.
With the steering fork facing forward, insert the front wheel between the fork blades so that the axle seats firmly at the top of the fork dropouts.
While pushing the wheel firmly to the top of the slots in the fork dropouts and at the same time centering the wheel rim in the fork
Use the Allen Wrench to tighten the nut of the quick release(Figure. 1-4).
- Note: The small spring heads face the center and one on each side of the wheel.

Handle Bar, Display, and Front Reflector Installation

Open the stem. Slide the button to the direction of the arrow on it(Figure. 2-1). Flip the top cover of it(Figure. 2-2). Turn the stem to face the front. Then adjust the handlebar to your desired comfort level. Then close the stem(Figure. 2-3). (Note: Please make sure the wire harness is not twined together)
Unscrew the two screws on display, then install the display on the center of the handlebar(the rubber gasket is necessary for this bike)(Figure. 2-4), then install the control panel (the buttons) on the driver side of the handle, then connect the quick release connector, it has arrows on both ends of the connector, you can plug the connector easily with aligning arrows (Figure 2-5).
Once the handlebars are aligned and the top bolt is slightly secured, tighten the top bolt with a 5mm hexagonal spanner firmly (Figure. 2-5). After tightening the top bolt, tighten the two side bolts on the stem with a 6mm hexagonal spanner firmly (Figure. 2-4). After all three bolts have securely fastened, make sure there is no play in the headset.
Unscrew the two screws on display, then install the display on the center of the handlebar(the rubber gasket is necessary for this bike), then install the control panel (the buttons) on the driver side of the handle, then connect the quick release connector, it has arrows on both ends of the connector, you can plug the connector easily with aligning arrows (Figure 2-6). Unscrew the bolt on the front of the fork, then install the front reflector.

Install instruction on YouTube: https://youtu.be/AdTEu5iVJZA

WARNING:
Do not over-tighten the stem bolt. Over tightening the stem bolt can damage the steering system and cause loss of control.

Seat Post Installation

Please pay attention to the vertical lines on the seat post; it is the minimum insert line or safety line. Please make sure install the post into the frame deeper than the minimum insertion line. It is at the bottom of the seat post (Figure. 3-1).
Warning: It could break the seat tube during riding if the seat post does not install correctly. It is not covered by the warranty.
Avertissement: cela pourrait casser le tube de selle pendant la conduite si la tige de selle ne s’installe pas correctement. Elle n’est pas couverte par la garantie. Warning: It could break the seat tube during riding if the seat post does not install correctly. It is not covered by the warranty.
Open the clamp on the seat tube, insert the seat post into the seat tube, adjust the seat to a comfortable height, tighten the tension adjusting nut, and press the clamp lever inward toward the seat tube (Figure. 3-2).

Please Note

If necessary, tighten the clamp by twisting the clamp handle clockwise while in the un-clamped position. Then, fold the handle in toward the seat post. This should require a fair amount of force to ensure the seat post is held tight. If necessary, the clamp can be further tightened with a 5 mm Allen wrench while in the clamped position. The cam lever may be bent if over tighten tension nut when the cam lever un-clamped. It is not covered by a warranty

Pedals Installation

Identify left vs. right pedal
There is an “L” or “R” stamped into the axle (the threaded part that looks like a screw) (Figure. 4-1)
- Please Note: They are not the same!! Apply a small amount of grease if possible
Install the left-hand pedal firstly
- You will have to screw it in counter-clockwise because the threading is the reverse of a normal screw. Do this by slowly pedaling the cranks backward. If the pedal feels stiff, stop, and then re-try, it should feel like a smooth motion. Please do not use the wrench until you are ready to tighten it for the final few turns. Tighten it down until you can’t anymore (Figure. 4-2).
- Please Note: Hand-tight is not sufficient. Use a tool. If the threads on the crank are stripped after riding, it means the crank needs to replace. It is NOT covered by warranty.
Install the right-hand pedal
This one threads in clockwise, like a normal screw. Follow the same principals, as discussed in step 2 for the left pedal (Figure. 4-3).
Wipe off any excess grease from around the crank.

TORQUE SPECIFICATIONS

Front Basket and Rear Rack Installation

Make sure you have all the bolts, nuts, tools and basket.
Put the basket on the rack and put the black bracket under the basket. Use the bolts ❶ to fix the basket to the rack(Figure. 5-2).
Use the bolts and nuts ❷ to fix the basket to the top of the rack(Figure. 5-3).
Remove the bolts and washers from the frame for the rack, and use them to install the rack to the bike. Attach the tail light as shown in the figure(Figure. 5-6).

Battery Installation & Removing & Charging

Battery Installation
Turn the key (usually, the key tie to the clamp of the seat tube) to unlock the position (Figure. 5-1 ). Line up the grooves on the battery and battery holder(Figure. 5-2), then slide the battery down, turn the key to lock position(Figure. 5-3), and remove the key.
Please Note: the function of a lock is to lock the battery on the frame only.
Battery Removing
Do the same thing when installing but in inverse order.
Battery Charging
Find the charging port on the battery (Figure. 5-4), connect the charger’s plug to the battery charging port first, and then connect the other side plug to the AC outlet (120V). The charger’s LED is a red color when charging, and it will turn to green color when the battery is fully charged. It will take 6-8 hours to fully charge the battery. Remember to charge the battery before first riding fully.
Please Note: There is a small button on the battery, turn on the battery, press and hold the small button, and you can see the remaining capacity of the battery (There is one red light + three green lights when fully charged) (Figure. 5-5).
Fuse
There are two Fuses on the battery. Charging Fuse: 10A, Min. 60Vdc; Discharging Fuse: 30A, Min. 60Vdc. (UL certified Fuse)
Battery storage outside of the eBike
If the battery is not used for an extended period, charge it fully and recharge it every two months. Store it in a cool, dry place.

Operating Instructions

Lighting Up The Display
Turn the key to lock position, make sure the battery lock firmly on the frame, and then press the “M” button on the control panel and hold 3 seconds (Figure. 7-1), the display will light up.
Testing The Throttle, Pedal Assist, And Walk Assist Mode The bike has three modes: throttle, pedal-assist, and walk-assist. Please lift the rear wheel, then test them separately.
Please Note: please make sure the number of the PAS level is bigger than “0” (Figure. 7-2), “0” means no
throttle or pedal assist.
A. Throttle: please twist the throttle. It is on the right side of the handlebar (Figure. 7-3).
Pedal Assist: please lift the rear wheel and turn the pedal by hand. The motor will work one time once you turn the crank 3/4-cycle (Figure. 7-4).
C. Walk assist: Please press and hold the “down” button on the control panel. The bike will go into a walk-assist mode (Figure. 7-5).
Testing The Brake System
Please hold the 2 brake levers on both sides of the handlebar,then trying to push the bike forward to make sure the bike is assembled firmly,and brakes can stop the bike properly.
Please Note: You can adjust the tightness of the brake cable lightly by adjusting the the knobs on the caliper (Figure. 7-6).
4. Please record the bike’s serial number (Figure. 7-7) and battery serial number(Figure. 7-8) on the last page of the user manual in case of stolen or missing.
5. You are ready for riding!

Display Instrument Setting

Presentation of Screen

Speed: Average SPEED/MAX SPEED
b KMH/MPH
Battery level: 5 levels, voltage interval could be customized
Headlight icon: indicates when headlight and backlight are on (No headlight function for this bike).
Error code: ERROR and code when there is an error
Assist level: actual assist level 0~5, 0 –no assist, 1- ECO, 2,3-STD, 4,5-POWER
Distance: TRIP/ODO
6km mode

To turn the unit on, press and hold the “M” button to light up the display. A long press again “M” will switch it off. The display switches off automatically if there is no activity for five minutes (default).

Display Setting

Short press the “M” button to switch ODO/Trip.
Short press the up or down button to change the assist level, the default value is level 1.
Long press the down button to enter walk assist mode, and “walk” will show up on the screen.

Troubleshooting

We fully understand your feelings when you meet a problem with the bike. Contacting us on the website where you bought the bike and telling us your problem in detail with some pictures and videos will be the fastest and easiest way to help you solve the problem. Please don’t forget to leave your order number with us for reference. The following are some assistance tips for electrical problems:

The display can not light up

Please fully charge the battery (6-8 hours). The LED on the charger should be green in color when the battery is fully charged. If it still doesn’t work, please check the wires and battery, please make sure the connections are not loose, and the battery installs in place, then please light up the display in the correct order (light up the power button on the battery, press the “M” button, and hold 3 seconds).

If it still doesn’t work, we need to get a voltmeter and do some testing

First, please light up the power button, and test the battery output voltage (Figure 7-1). If the voltage is “0”, it means there is something wrong with the battery output plug, cell, or fuse. Please take a picture or a video to show your testing result, and then send it to us. The customer service department will give you a solution. If the battery voltage is not “0”, but less than 32V, please full charge the battery (6-8 hours), then test it again; if the battery voltage is between 32v-42v, but the display can not be light up, it means the battery is in good condition, we need to test the other two plugs. Second, please open the controller box, and find the power wire (black and red color) that connects the battery and controller (Figure. 7-2). Please test the power wire’s voltage. If it is “0”, it means the power wire needs to replace, please take pictures, and send the pics to us. If the voltage is the same as the battery, there’s no problem with the power wire. We need to test the output voltage of the controller. It is the plug that connects the controller and display. It has five wires on the plug, please test the red and black wires (Figure. 7-3). If the voltage is “0”, it means the controller needs to be replaced, please take some pictures and send them to us; if the voltage is the same as the battery, it means the display needs to be replaced. Please picture the testing results and send them to us. It will help us for solving your problem asap. We have a video on YouTube, the model is different, but the method is the same:https://www.youtube.com/watch?v=zzrkBPsYjrg&t=1s

The throttle does not work We mean the display can be lighted up, with no error codes, but the throttle does not work. The brakes have two functions when you press the brake lever: 1. it will stop the bike 2. it will cut the power of the motor.

First , please check the brake lever, and make sure the brake lever can hold or release fluently. If not, maybe the brake cut the power. Please video your problem and send it to us. We will give you a solution.
Second , please make sure the number behind “PAS” is bigger than “0”. If the number is “0”, it means no throttle or no pedal assist. Please test the pedal-assist mode (please lift the rear wheel, then turn the crank a whole cycle), and walk-assist mode(press the “down” button and hold 3 seconds). If only the throttle does not work, it means the throttle needs to be replaced. Please video your testing and send the video to us. If none of the three modes works, we need to test the motor wire and brake sensor.
Third, please find the plug on the motor wire (Figure. 8-1), the connection may be loose. Please re-plug it, restart the bike and then test all three modes, if it still doesn’t work, we need to check the brake sensor.
Fourth , please open the controller box (Figure. 8-2), and find the two plugs that connect the brake levers and controller. It is the only two plugs that have two wires on each plug (Figure. 8-3). Please disconnect them, then test all three modes again. If they work, it means the brake sensor is defective. The brake wires need to be replaced. If it still doesn’t work, it means the controller needs to be replaced. Please video your problem, and send the video to us. If it still doesn’t work after replacing the brake wire or controller, please video how you do the troubleshooting, and send the video to us.
We have a video on YouTube, the model is different, but the method is the same: https://youtu.be/i_s9v7mw_zs

The throttle does not work

We mean the display can be lighted up, with no error codes, but the throttle does not work. The brakes have two functions when you press the brake lever:

it will stop the bike 2. it will cut the power of the motor.
First, please check the brake lever, and make sure the brake lever can hold or release fluently. If not, maybe the brake cut the power. Please video your problem and send it to us. We will give you a solution.Second, please make sure the number behind “PAS” is bigger than “0”. If the number is “0”, it means no throttle or no pedal assist. Please test the pedal assist mode (please lift the rear wheel, then turn the crank a whole cycle), and walk assist mode(press the “down” button and hold 3 seconds). If only the throttle does not work, it means the throttle needs to be replaced. Please video your testing and send the video to us. If none of the three modes works, we need to test the motor wire and brake sensor.
Third, please find the plug on the motor wire (Figure. 9-1), the connection may loose. Please re-plug it, restart the bike, and then test all three modes, if it still doesn’t work, we need to check the brake sensor.
Fourth, please open the controller box (Figure. 9-2), and find the two plugs that connect the brake levers and controller. It is the only two plugs that have two wires on each plug (Figure. 9-3). Please disconnect them , then test all three modes again. If they work, it means the brake sensor is defective. The brake wires need to be replaced. If it still doesn’t work, it means the controller needs to be replaced. Please video your problem, and send the video to us. If it still doesn’t work after replacing the brake wire or controller, please video how you do the troubleshooting, and send the video to us.
We have a video on YouTube, the model is different,but the method is the same:

Error Codes

When something goes wrong with the system, an error code will flash on display. Check the details on the attached list.

Please note: The motor will stop working in the event of an error. Only when the error is gone, the motor will work again. Please send us a pic to show the error code. It will help us a lot in solving your problem as soon as possible.

Error code	Definition
0	Normal
2	Short circuit protection of motor
3	Controller error
4	Throttle error
5	Motor error
8	Low battery level
9	High battery level
10	Motor hall sensor error
30	UART receive error

CODE 0: Normal.
ERROR 02: The controller or motor needs to replace.
ERROR 03: The controller needs to replace.
ERROR 04: Turn the throttle in the opposite direction. Maybe the throttle does not return to its original position. If still not solved, the throttle needs to replace.
ERROR 05: Replace the controller or motor.
ERROR 08: Please fully charge the battery until the LED on the charger turns to green color (6-8 hours); if still not solved, please test the output voltage of the battery, and send us a pic to show your result.
ERROR 09: Please test the output voltage of the battery, and send us a pic to show your result.
ERROR 10: Please find the plug that connects the controller and motor, please re-plug it, maybe the connection is loose; if still not solved, please video your problem and send your video to us.
ERROR 30: Replace the controller or display.

Warranty Information

The warranty covers items that fail when used within their normal operating parameters. Please provide the order number when you need warranty. This warranty applies only to the original registered owner of the ECOTRIC bicycle and is not transferable. TO ACTIVATE YOUR NEW ECOTRIC ELECTRIC BICYCLE WARRANTY, PLEASE REGISTER YOUR BIKE BY THIS LINK. https://www.ecotric.com/pages/warranty-registration-1If any part happen to be damaged during shipping, please contact us immediately after shipment arrival. ECOTRIC will send a replacement part at our expense and will work with you to fix the issue.

Situations that are not covered by warranty

Water Damage (wading in the water, parking in the rain)
Refit (refit the motor, electrical system, battery, frame, fork, etc. without our authorization)
Overloading (Riding on steep slope/load more than 200lbs)
Artificial damage (incorrect installation/usages)
Uncontrollable factors (Crash, falling, stolen, etc.)
Improper use (Abusive use the bicycle in off-road terrain, mud, water, gravel or jumping from ramps, stairs or elevated ramps,or using the bike at an altitude higher than 6562 feet )
Damages caused by natural disasters (such as earthquakes, lightning, fire, flooding and other hazards).
Use of other components (such as charger, battery, display, or controller, it may result in fire or death)
Acts in violation of laws
Never registered your ebike or cannot provide the order number

18 months Limited Warranty Components

(In the period of 18 months from purchase by Official Authorized Store)

The frame is warranted to be free from defects in material or workmanship for 18 months from purchase by Official Authorized Store. The paint finish is considered consumable and is not part of the warranty.
Motor, Display, Controller, and Motor Assembly are warranted to be free from defects in material or workmanship for a period of 18 months from purchase by Official Authorized Store.
The original Battery is warranted to be free from defects in material or workmanship for a period of 18 months from the date of purchase as follows: full replacement during the first 12 months, while replacements needed during months 13-18 are prorated by the below link https://www.ecotric.com/pages/battery-replacement-cost

Exclusions

The warranty does not cover components subject to wear: Tires, inner tubes, brake lines, brake pads, wheel lining tape, fuses, etc. The other parts are Normal wear parts which are excluded from this warranty.

Please note that for warranty issues, the customer is responsible for the cost of labor to install warrantied components.

Return Policy

Ecotric Electric Bicycle Return Policy allows you to return or exchange your electric bicycle once within 30 days start from the date of receiving the bike. Please check the warranty terms for completeinformation on when a return is applicable. Please note that we do not accept the return of the spareparts. If you insist on returning it, you need to bear a 50% restocking fee of the original price.
Ship-back charge:
- A. If the unit is purchased under a free-shipping promotion, there will not be a refund for shipping costs. However, the customer will have to bear the 20% restocking fee of the original price if the return is unrelated to quality, damages, or wrong item but merely for a personal and discretional last-minutedecision from the buyer.
- B. If you need the pick-up service, please tell us, and we will arrange a return label with the pick-up feefor you, but the customer will need to pay for this pick-up fee.)
The returned unit must be in like-new condition, include all original packaging, accessories, and
documentation. Any missing components may be deducted from the refund. Any shipping damageduring the ship-back may incur a deduction from the refund.
Returned units are subject to a 20% of inspection and restocking fee from the original purchase price.
The refund will be issued in an average time frame of 2-3 weeks after we are receiving, inspecting, and processing the returned unit.
If the customer wants to cancel the order after the shipping label is created, the customer will have to bear the shipping cost.

Please note

The buyer is required to get the packing box, pack the bike, and take the bike to UPS/FedEx Store when the buyer wants to return the bike. (Please keep the original box in case of returning if necessary). We cannot accept your return request if you bought the bike for more than 30 days, but we will keep providing our best customer service. If the buyer picks up the bike locally, the buyer is responsible for carrying the bike back to our warehouse. If you buy the bike in the USA, but use it in the other country or Hawaii, Alaska, or Puerto Rico, PO Boxes/APOs is out of our delivery range. The buyer is responsible for returning the bike to the original shipping address.

FAQ

Q: How does after-sale customer service/ warranty work?
A: When you have problems with your bike, please message us on the website where you bought the bike. We will reply to you in one business day. It is best to describe your problem in details, and make a video to show your concern, it is the fastest way to solving your problem.
Example: My bike does not work. The customer should tell us that the display can be lighted up, but the throttle does not work. When you have electrical problems, the first thing we want to know is the display can be lighted up or not, (The condition of the display will help us to distinguish how to solve the electrical problems), then please provide more details about how it happens and the symptom of the problem. We will report your problem/video to our technician team, and give you a solution. If your bike is under warranty, we will arrange spare parts from our warehouse in the USA.
Q: I’m tech inclined and think I can fix it myself,does that void the warranty if I do?
A: No, we always like to work with and support customers who are resourceful enough to fix an issue on their own, and we will provide plenty of tech support over email to guide you through the process. It saves time and expense in shipping and it can be a useful and fun learning process. Please contact us before attempting a DIY repair, however, as some things have non- obvious complications.
Q:Why is the charger hot?
A: When the battery is charging, it is normal that the charger is getting hot, because part of the energy is converted into heat energy when converting AC to DC. As long as there’s no smell, you don’t need to worry about it. However, it’s better to put it in a ventilated place, because the heat will accelerate the aging of electronic components.
Q:What is the range of this bike?
A: We try to give an exact number, but the range is related to the road conditions, rider’s weight, wind resistance, ramp or not, and how you ride the bike. We test the bike on the city road, (slight wind, flat highway, rider 160lbs, throttle, and pedal-assist), the range is 20 miles. Suppose you can ride 16-23 miles. It is normal. Full charging the bike, and pump up the tire full will Increase range.
Q: Can I ride the bike in the rain?
A : Yes, ride the rain in moderate or light rain is no problem. Please make sure the bike is bone dry before the next ride, or the bike will be cut off randomly. But do not park the bike in rain and never wade in water. The battery and controller have a self-protection program, they will cut the power if there is a short, but water damage will destroy the bike’s electrics.
Q: What is the most important thing for maintaining a battery?
A: Remember to charge the bike in time, and not leave the bike with an empty battery. Remember to charge the battery every 2 months if you do not use it for a long time, or the battery will starve to death as no power. It will result in a short-range or display can not light up.
Q: Do you have spare keys for the E-bike?
A: Sorry, we do not have spare keys, but a spare lock-set. You should replace the whole lock set if you

Battery And Charger Care

The charger will charge a fully depleted battery in 6—8 hours. The indicator light on the charger will be red when the battery is charging and will turn green when fully charged.
Avoid subjecting the battery to high temperatures, such as directly under the sun, for prolonged periods. Recharge the battery before it becomes completely discharged. Completely discharging will reduce the number of recharging cycles during the battery’s life and limit the capacity. Never store the battery in a discharged state. After much use, your battery’s charge holding capacity will decrease. If you find thatyour battery does not hold a sufficient charge, you should contact us to order a replacement. If the battery is not used for an extended period, charge it fully and recharge it every two months. Storeit in a cool, dry place. Your battery is engineered with precision for high capacity and long, useful life. Please do not use it to power other electrical devices. Improper use of the battery will damage thebattery and shorten its useful life and may cause fire or an explosion. If you experience unusual soundsor odors coming from the charger or the battery, unplug the charger immediately and contact customer service.

Recharge the battery after every use

Do not disassemble or alter the battery or battery charger.
Do not place the battery near fire or corrosive substances.
Do not allow any liquids on or inside the battery/charger.
Do not expose the battery/charger to extreme weather conditions.
Do not operate the battery/charger if damaged.
Recharge the battery only with a charger specified by the manufacturer.
Do not use the battery/charger for any use other than its intended purpose.
Only use the battery/charger on approved products.

Please instruct your children to keep away from the charging place. WARNING RISK OF FIRE NO USER-SERVICEABLE PARTS

USER MAINTENANCE INSTRUCTIONS

Having an electric bike that breaks down or isn’t running smoothly is a real pain. Here are a few simple things you can do to avoid this and keep it running smoother for longer.
Electric bikes are bicycles that have additional technology to provide pedal assistance. Because they tend to get used so much more, and at greater average speeds, maintenance is a critical factor in keeping them running smoothly. You don’t need to have a fancy workshop, do these few simple things:

Bicycle maintenance
Regularly check the significant touchpoint bolts for tightness – handlebars, seat rails, wheels, etc. If any of these come off while riding, it can be dangerous! Riding with loose bolts can be an expensive and inconvenient repair. Lube your chain regularly Check tire pressures at least once a week. Pump up to the recommended pressures if needed. Clean your bike with a regular hose and/or bucket & brush. Avoid high-pressure water systems as you don’t want to get water in the electrics!
Wiring: Be careful not to knock your wiring, particularly on things such as lights, motor cables near wheels, sensor cables, etc
Batteries: See our article on battery care and safety. Also, take care of sliding your battery in and out, so you don’t bend any battery plate nodes. The next best thing you can do for your bike is to get it serviced regularly by a skilled mechanic -preferably one with experience working on electric bikes! Find or avoid problems before they happen.

MOVING AND STORAGE INSTRUCTIONS

There is very little to do in terms of electrics maintenance however the main thing is to take care! Particularly when you are moving your bike in and out of cars, stairs, or tricky storage places. Prolonged exposure to UV Rays, Rain, and the Elements May Damage the Enclosure Materials, Store Indoors When Not in Use.

Safety

Helmet
- Always wear an approved helmet while riding your bike and follow the helmet manufacturer’s instructions for it, use, and care of your helmet. It is your responsibility to familiarize yourself with the laws of where you ride your Bike and comply with all applicable laws.
Mechanical Safety Check
- Check the condition of your bike before every ride. Make sure no nuts, bolts, or fixing are loose, with particular attention to the axle nuts and handlebar stem. Make sure the tires are correctly inflated with the recommended air pressure that locates on the sidewall of every tire.
- Check the brakes for proper operation. You must take your bike in to be serviced and checked by a qualified bike mechanic before 100 miles (161 kilometers) of riding.
- This is standard good practice for any new bike as cables will stretch, and components will “bed in”. The service must include spokes tension for both front and rear wheels.
Your First Ride
- When you buckle on your helmet and go for your first ride, be sure to pick an area away from cars, other cyclists, obstacles, or other hazards to become familiar with the controls, features, and performance of your new Bike.
Additional Passengers
- The Bike bikes are designed for one passenger only (excluding Tandems). DO NOT carry any additional passengers on the front or rear of the bike.
Weight Capacity
- These Electric Bikes are designed with a maximum weight capacity of 265 pounds for all models. The rear rack maximum weight capacity of a Bike (if applicable) is 25 pounds.
- Exceeding the maximum weight capacity can result in damage to the bike, which can lead to serious injury.
Tires & Wheels
- Make sure tires are correctly inflated. Check by putting one hand on the saddle, one on the intersection of the handlebars and stem, then bouncing your weight on the bike while looking for attire deflection. Compare what you see with how it looks when you know the tires are correctly inflated; and adjust if necessary.
- Are tires in good shape? Spin each wheel slowly and look for cuts in the tread and sidewall.
- Replace damaged tires before riding the bike. Are wheels true? Spin each wheel and check for brake clearance and side-to-side wobble. If a wheel wobbles side to side even slightly, or rubs against or hits the brake pads, take the bike to a qualified bike shop to have the wheel trued.

General Warning

Like any sport, bicycling involves the risk of injury and damage. By choosing to ride a bicycle, you assume the responsibility for that risk, so you need to know — and practice— the rules of safe and responsible riding and proper use and maintenance. Proper usage and maintenance of your bicycle reduce the risk of injury. Your electric bicycle is designed for use by persons 16 years old or older. Riders must have the physical coordination, reaction time, and mental capability to ride and manage traffic, road conditions, and sudden situations and respect the laws governing bicycle use where they ride, regardless of age. If you have an impairment or disability such as a visual impairment, hearing impairment, physical impairment, cognitive/language impairment, or a seizure disorder, consult your physician before riding any bicycle.

A special note for parents
As a parent or guardian, you are responsible for the activities and safety of your child, and that includes making sure that the bicycle is properly fitted to the child; that it is in good repair and safe operating condition; that you and your child have learned and understand the safe operation of the bicycle; and that you and your child have learned, understand and obey not only the applicable local motor vehicle, bicycle and traffic laws, but also the common- sense rules of safe and responsible bicycling. As a parent, you should read this manual,and review its warnings and the bicycle’s functions and operating procedures with your child, before letting your child ride the bike.

Warning

Make sure that your child always wears an approved bicycle helmet when riding; but also make sure that your child understands that a bicycle helmet is for bicycling only, and must remove when not riding. A helmet must not be worn while playing, in play areas, on playground equipment, while climbing trees, or while not riding a bicycle. Failure to follow this warning could result in serious injury or death. Your electric bicycle is for use by persons 16 years old and older, only. Do not let a child younger than 16 years old ride the bike.