Airdog X3 Air Purifier Instruction Manual

Airdog X3 Air Purifier

Purification Theory

Packing List

• Machine x1
• Collecting Plate x1
• User Manual x1

Components

Front/ Side

Back

Internal Structure

Installation Guide

1. Take the collecting plates out of the foam box (If any styrofoam packaging pieces are on the plates, blow or brush them out before installing the collecting plates);
2. Use the pull handle to open the back panel (Pic 1);
3. Insert the collecting plates in the orientation described on the label (Pic 2);
4. Close the back panel and place the air purifier in an open location to achieve the best cleaning effects.
   

Operation Instruction

Display and Air Quality Indicator Instruction

PM2.5 numbers are calculated based on the real time particle numbers in some air volume according to United States Environmental Protection Agency (EPA). The numbers could be affected by the air flow speed, air purifier position and ambient environment.

Cleaning the Collecting Plates

1. We recommend that you clean the collecting plates when the air purifier display “ “

2. Tum the power off, open the back panel and pull out the collecting plates ( Pic 1).

3. Follow Pic 2 and Pic 3.
   a. Slide to separate the seat and collecting part.
   b. Separate the upper collecting part and bottom collecting part to wash.

4. Dry the collecting plates after cleaning ( recommend over 24 hrs).

5. Put the collecting plates back according to the directions on the label.

6. Long press Operation Button to clear “ ” and reset.
   

Full Cleaning Cycle

1. We recommend a complete cleaning every 6-12 months.

2. First, unplug the power supply. Open the back panel, pull out the ionization wire frame and collecting plates.
   Pull out the protective rubber sleeve as illustrated in (Pic 1 ).

3. Clean the ionization wire frame and collecting plates properly according to the previous instructions.

4. Use a wet cloth to wipe down all surfaces of the protective rubber sleeve, including notches. For better results, wash the entire rubber sleeve in water.

5. Clean the inner walls of the air purifier with a wet cloth (Pic 2).

6. Wash the pre-filter in water, or clean it by vacuum.

7. Dry the parts completely, then put them back in order.
   

Air Quality Sensor Cleaning

Airdog X3 air purifier has an embedded air quality sensor. To keep the air quality sensor reading correctly, please clean the sensor as illustrated every 6 months, using dry cotton swabs or you can put rubbing alcohol on the cotton swabs

Reminder

1. Please make sure the power cord comes out of the back directly (Pie 1). DO NOT coil or run the power cord under the bottom of the air purifier. Keep it free and clear from obstructions.
2. Please ONLY use the original adapter.
3. Follow the instructions above to avoid creating problems with the electromagnetic compatibility of the purifier.
   

Notes

Use:

1. Turn off the power before cleaning and maintenance.
2. Please use ONLY the original adapter.
3. The purifying effect of an air purifier differs from that of a central ventilation system.

Safety:

1. To prevent damage to the inner components, avoid impact or dropping the unit.
2. Keep purifier away from children.
3. Do not block or put objects into the Air Inlet or Air Outlet.
4. Do not touch the power plug with wet hands.

Placement:

1. Don’t use around flammable or explosive environment with combustible gas or dust.
2. Don’t use in wet environments (for example: beside a humidifier).
3. Don’t use near a heat source or in a high temperature environment.

App Setting

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Q&A

Q1: I am concerned about the product safety, may I know more details?
Airdog X3 is built around Safety 1st! We have implemented the following:
A. Smart control: The “smart electronics” control circuit continually monitors the current and voltage levels, and supresses them whenever there’s any abnormal situation;
B. Anti-fire: Airdog X3 is manufactured wrrh the highest VO-grade fire retardant plastics housing;
C. Child lock: It prevents improper operations when children are playing around it.

Q2: Airdog X3 uses high voltage inside, is it safe for home use?
Airdog X3 uses an advanced electronic design built around safety. The power consumption of Airdog is equivalent to a small light bulb. It has high voltage inside but very low current in the order of micro-amps. The high voltage runs on direct current to avoid any possible electronic perturbation.

Q3 : Do I have any maintenance cost if I own an Airdog X3?
Airdog X3 is a cost effective and environmental green solution.
Collecting plates in the Airdog X3 are washable and reusable, so no more spending money on HEPA and other filters.
Composrre catalyst gauze is reusable. You may put it directly under the sunlight for 1 ~2 hours to refresh rr. However, some customers might be very sensrrive to any smell and might have to change the composite catalyst layer every 6-24 months to refresh the smell. The cost of the catalyst layer is only a small fraction of the cost of HEPA. To replace the catalyst layer, please contact www.edenpuresupport.com.

Q4: How could I know that my air purifier is cleaning the air?
The best part of Airdog X3 air purifier is that you could see the elect with your own eyes! You will notice the AQI (Air Quality Index) number decreasing when the air purifier is on. Also, after using X3 for a week, you can actually see many of the pollutants absorbed on the collecting plates when you take the plates out of X3 to clean.

Q5: Why the AOI display is abnormal on LCD screen, display “-C-” or “9XX” instead of digits?
Display of “-C-” means it is time to do a cleaning.
The “9XX” is an electronics abnormal signal. Please unplug the unit and do a full clean cycle and restart. If the “9XX” still exists, please contact customer service for further instructions.

Q6: Why isn’t the AQI display changing number?
The dust accumulated on the sensor could cause insensitivity of sensors. Please clean the sensor with a dry cloth or a cotton swab with alcohol.

Q7: I heard a “cracking” or “zapping” noise inside the unit. Is that normal?
The occasional “zapping” or “cracking” is normal when the bigger particles enter the air purifier, being zapped by the high voltage, similar to when a bug zapper traps a bug. However, if the “cracking” or “zapping” noise is constant, you should clean the unit and make sure that all parts in the unit are fully dried after you clean the unit. 80% of the noise issues are caused by dust accumulation on the collecting plates and/or inner chamber, or by wet collecting plates. Normally a full clean cycle will take care of this all.

Q8: When should I do a full cleaning cycle?
A. When “-C-” is on the display screen.
B. “9XX” appears on the display screen even after cleaning the collecting plates.
C. Cracking sounds still exist after cleaning the collecting plates.
D. The unit shuts down and restarts automatically.
Note: Please refer to the “Full cleaning cycle” section in the user manual for details.

Q9: Can I clean Airdog X3 by putting the whole unit in the dishwasher?

You should not put the whole Airdog X3 unit into the dishwasher! Only the collecting plates are OK to be washed by a full wash cycle. Please make sure the collecting plates are fully dried before putting it back into your Airdog X3. There could be water residue inside of the collecting plates even after the drying cycle sometimes, so make sure to take the time to fully dry them.

Q10: How could I confirm that the collecting plate is fully dried?
Please put the collecting plate in a dry space for at least 24 hrs. You may put tissues or a paper towel under the collecting plate to check if it is fully dried.

Q11: Why does Airdog App connection fail?
A. Airdog App does not support 1Pv6 network environment.
B. Make sure your Wi-Fi is in 2.4GHz.
C. The home Wi-Fi environment could be complicated. To verify if the smart control system is functional or not, you could use the hotspot on another phone instead of the home Wi-Fi to make a connection. The hotspot could simplify connection complexity and verify the hardware function.
D. We have finished the App and server migration. Please double check the label on the back of the unit, if it is a greem matrix code, you are good to download the “Airdog Pro”App and connect. If it is a blue matrix code, please check whether your firmware is upgraded or not.

How to Connect your Airdog X3 to Wi-Fi:

• Remove the Wi-Fi detector from the side of your Airdog unit
• Turn the Wi-Fi detector on
• Press and hold function button until Wi-Fi light is flashing
• Open the app and log in
• Choose add a device
• Then choose your device
• Select your Wi-Fi name
• Type in your Wi-Fi password
• Configure and start pairing
• You should then be able to connect
• On the Wi-Fi detector, the Wi-Fi light will be on
• Put the Wi-Fi detector back in the unit
• The WiFi light will be lit on your Airdog unit
• You are all set and ready to go!

About EdenPURE® Airdog® X3

All figures above are all under the international standards of Air Purifier.

Customer Service

Warranty

The Company warrants this product to the original purchaser to be free from defects in workmanship and materials under normal use and service for 1 year from the date of purchase.
If you have any questions, you can feel free to contact our customer support at www.edenpuresupport.com

Disclaimer

The Limited Warranty is void if any of the following occur: a.) Failure of the product resulting from accident, abuse or misuse; b.) the product has been altered or tampered with in any way without first contacting Customer Service for authorization; c.) the product was not used correctly or the product was not maintained according to the care instructions.

For repairs or service, please call 1-800-225-6595 or visit www.edenpuresuppot.com

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WARNING
ANY REQUIRED SERVICE OTHER THAN ROUTINE CLEANING SHOULD ONLY BE PERFORMED BY AN AUTHORIZED SERVICE REPRESENTATIVE

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