AQUATERRA Ventura 6 Person 96-Jet Acrylic Hot Tub Owner’s Manual

OWNER’S MANUAL
230V 60Hz Model

Aquaterra OWNER’S MANUAL
230V Systems
Owner’s Record
Locating the Spa Serial Number:

The spa serial number label is located inside the equipment compartment. The equipment compartment access panel is below the spas topside control panel. Write your spa information in the space provided.

DATE PURCHASED:
PURCHASED FROM:
SPA MODEL:
SERIAL NUMBER:

Please read this Owner’s Manual carefully, as it is designed to provide you with the information you will need to ensure the safe, secure use of your spa.
IMPORTANT: Aquaterra reserves the right to change specifications and/or design without notification and without any obligation.

SPA SPECIFICATIONS

Model| Spa Seating| Length| Width| Height| Dry Weight| Gallons| Electrical Specs 60Hz
---|---|---|---|---|---|---|---
Ventura™| 6 person| 89″| 89″| 36″| 918 lbs| 380| 230V
Fairfax™ L| 6 person| 84″| 84″| 36″| 818 lbs| 330| 230V
Fairfax™ NL| 7 person| 84″| 84″| 36″| 818 lbs| 330| 230V
Miramar™ L| 6 person| 84″| 84″| 36″| 796 lbs| 330| 230V
Miramar™ NL| 7 person| 84″| 84″| 36″| 700 lbs| 360| 230V
Avila™| 3 person| 65″| 84″| 29.5″| 663 lbs| 210| 230V

CAUTION
DO NOT OPERATE THE SPA BEFORE READING THIS MANUAL
Failure to read this manual and follow its instructions may result in unsafe operation and or permanent damage to your portable spa.
Most cities, counties, states, and countries require permits for exterior construction and electrical circuits. In addition, some communities have codes requiring residential barriers such as fencing and/or self-closing gates on the property to prevent unsupervised access to a pool or spa by children. Be sure to check with your local agencies for specific requirements. If you need additional information and/or assistance, please consult your local contractor.

Thank you for choosing an Aquaterra Spa. Visit our website at Aquaterraspas.com. for more information including service parts.

SAFETY INFORMATION

IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS AVOIDING THE RISK TO CHILDREN

DANGER:

• RISK OF CHILD DROWNING. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use a spa unless they are supervised at all times. Children should be supervised to not use the spa as a toy.
  WARNING:

• To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.

• To reduce the risk of injury, lower water temperatures are recommended for young children. Children are especially sensitive to hot water.
  DO:

• Make sure you always lock the child-resistant locks after using the spa for your children’s safety. Every spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers.

• Test the water temperature with your hand before allowing your child to enter the spa to be sure that it’s comfortable. Children are especially sensitive to hot water.

• Remind children that wet surfaces can be very slippery. Make sure that the children are careful when entering or exiting the spa.
  DON’T:

• Allow children to climb onto the spa cover.

• Allow children to have unsupervised access to the spa.

AVOIDING THE RISK OF ELECTROCUTION
Risk of Electrocution

• Connect only to a grounded source.

• Do not bury the power cord. A buried power cord may result in death or serious personal injury due to electrocution if the direct burial-type cable is not used, or if improper digging occurs.

• A ground terminal (pressure wire connector) is provided on the control box inside the unit to permit connection of a minimum No. 10 AWG solid copper bonding conductor between this point and any metal equipment, metal water pipe, metal enclosures of electrical equipment, or conduit within 5 feet (1.5 m) of the unit as needed to comply with local requirements.
  WARNING:

• Your spa must use a Ground Fault Circuit Interrupter for user and equipment protection. To ensure proper operation of this important safety device, test according to the following instructions per electrical configuration.

230 VOLTS:

• A ground terminal is provided on the control box. To reduce the risk of electric shock, connect this terminal to the grounding terminal of your electrical service or subpanel with a continuous green, insulated copper wire. The wire must be equivalent in size to the circuit conductors supplying the equipment. In addition, a bonding terminal (pressure wire connector) is provided on the outside of the control box for bonding to local ground points. To reduce the risk of electric shock, this connector should be bonded with a No. 8 AWG solid copper wire to any metal ladders, water pipes, or other metal within 5 feet (1.5 m) of the spa to comply with local requirements. The means of disconnection
  must be readily accessible, but must be installed at least 5 feet (1.5 m) from the spa.

• Your spa requires a suitably rated circuit breaker to open all ungrounded supply conductors.

• Your spa must have a ground fault circuit interrupter in an electrical subpanel. Before each use of the spa and with the unit operating, push the TEST button on the breaker. The switch should click over to the “Trip” position. Wait 30 seconds and reset the GFCI breaker by switching it completely off and then completely on. The switch should then stay on. If the interrupter does not perform in this manner, it is an indication of an electrical malfunction and the possibility of an electric shock. Disconnect the power until the fault has been identified and corrected.
  IMPORTANT: Failure to wait 30 seconds before resetting the GFCI may cause the spa’s Power Indicator (on the control panel) to blink. If this occurs, repeat the GFCI test procedure.
  DANGER: RISK OF ELECTRICAL SHOCK

• Install spa at least 5 feet (1.5 m) from all metal surfaces. A spa may be installed within 5 feet (1.5 m) of a metal surface if each metal surface is permanently connected by a minimum No. 10 AWG solid copper conductor attached to the wire ground connector on the terminal box that is provided for this purpose if in accordance with National Electrical Code ANSI/NMFPA70-1993.

• Do not permit any electrical appliances, such as a light, telephone, radio, or television within 5 feet (1.5 m) of a spa. Failure to maintain a safe distance may result in death or serious personal injury due to electrocution if the appliance should fall into the spa.

• Install your spa in such a way that drainage is away from the electrical compartment and from all electrical components.
  DO:

• Be sure your spa is connected to the power supply correctly – use a licensed electrical contractor.

• Disconnect the spa from the power supply before draining the spa or servicing the electrical components.

• Test the Ground Fault Circuit Interrupter before each use.
  DON’T:

• Use the spa with the equipment compartment door removed.

• Place electrical appliances within 5 feet (1.5m) of the spa.

• Attempt to open the electrical control box. There are no user-serviceable parts inside.

RISKS TO AVOID
DANGER: RISK OF INJURY

• DO NOT sit in the filter compartment area. Sitting in this area can cause:
  a) Restriction of Filter Pump suction/vacuum
  b) Damage to components

• Both can result in bodily harm. Should damage occur to components in this area, replace them immediately!
  To reduce the risk of injury to persons, DO NOT remove the floating weir, basket, and filter located in the filter compartment while the spa is running.

• The suction fittings in the spa are sized to match the specific water flow created by the pump. Never replace a suction fitting with one rated less than the flow rate marked on the original suction fitting.

• There is a danger of slipping and falling. Remember that wet surfaces can be very slippery. Take care when entering or exiting the spa.

• Never operate the spa if the suction fittings are broken or missing.

• The device should not be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they receive supervision or training.

• People with infectious diseases should not use the spa.

• Keep any loose articles of clothing or hanging jewelry away from rotating jets or other moving components.

Increased side effects of medication

• The use of drugs, alcohol, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
• Persons using medications should consult a physician before using a spa; some medications may cause a user to become drowsy, while other medications may affect heart rate, blood pressure, and circulation.
• Persons taking medications that induce drowsiness, such as tranquilizers, antihistamines or anticoagulants should not use the spa.

Health problems affected by spa use

• Pregnant women should consult a physician before using the spa.
• Persons suffering from obesity or with a medical history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using the spa.

Unclean water
• Keep the water clean and sanitized with correct chemical care. The recommended levels for your
spa are: Free Available
Chlorine (FAC): 3.0-5.0 ppm
Total Alkalinity: 40 – 120 ppm
Water pH: 7.2 – 7.8
Calcium Hardness: 75- 150 ppm

IMPORTANT: Turn jet pump on for at least ten minutes after adding ANY spa water chemicals into the filter compartment.

• Clean the filter cartridge monthly to remove debris and mineral buildup which may affect the performance of the hydromassage jets, limit the flow, or trip the high-limit thermostat which will turn off the entire spa.

AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous condition that occurs when the internal temperature of the body reaches a level above normal 98.6°F (37ºC). The symptoms of hyperthermia include unawareness of impending hazards, failure to perceive heat, failure to recognize the need to exit the spa, physical inability to exit the spa, fetal damage in pregnant women, and unconsciousness resulting in a danger of drowning.

WARNING:
The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas.
TO REDUCE THE RISK OF INJURY:

• The water in the spa should never exceed 104°F (40°C). Water temperatures between 100°F (38°C) and 104°F (40°C) are considered safe for a healthy adult. Lower water temperatures are recommended for extended use (exceeding 10 minutes) and for young children. Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should limit spa water temperatures to 100°F (38°C). Failure to do so may result in permanent injury to your baby.
• Do not use the spa immediately following strenuous exercise.

AVOIDING THE RISK OF SKIN BURNS:

• To reduce the risk of injury, before entering a spa the user should measure the water temperature with an accurate thermometer.
• Test the water with your hand before entering the spa to be sure it’s comfortable.

SAFETY SIGN
A SAFETY SIGN is included in the owner’s package. The sign, which is required as a condition of Product Listing should be permanently installed where it is visible to the users of the spa.

IMPORTANT SPA INSTRUCTIONS
The following contains important spa information, and we strongly encourage you to read and apply them.
DO:

• Use and lock the vinyl cover when the spa is not in use, whether it is empty or full.

• Follow the Spa Care and Maintenance recommendations stated in this manual.

• Use only approved accessories and recommended spa chemicals and cleaners.
  DON’T:

• Leave the spa exposed to the sun without water or the vinyl cover in place. Exposure to direct sunlight can cause solar distress of the shell material.

• Roll or slide the spa on its side. This will damage the siding.

• Lift or drag the cover by using the cover lock straps; always lift or carry the cover by using the handles.

• Attempt to open the electrical control box. There are no user-serviceable parts inside. Opening of the control box by the spa owner will void the warranty. If you have an operational problem, carefully go through the steps outlined in the Troubleshooting section. If you are not able to resolve the problem, contact Customer Service at 888-961-7727 Ext. 8440. Many problems can easily be diagnosed over the telephone.

INSTALLATION

PLANNING A LOCATION FOR YOUR SPA
Consider these things when determining where to place your spa.
SAFETY FIRST:
Make sure your spa is positioned so access to the equipment compartment and side panels will not be blocked. Be certain your installation will meet all city and local safety codes and requirements.
PLANNED USE OF SPA:
How you intend to use your spa will help you determine where you should position the spa. For example, will you use it more for recreational or therapeutic purposes? If your spa is mainly for family recreation, leave plenty of room around it for activity and lawn furniture. If you will use it more for relaxation and therapy, you’ll probably want to create privacy around the spa.
PRIVACY:
Think of your surroundings during all seasons to determine your best privacy options. Consider the view of your neighbors when you plan the location of your spa.
VIEWS:
Think about the direction you will be facing when sitting in your spa. Do you have a special landscape you will find enjoyable? Perhaps there is an area that has a soothing breeze during the day or a lovely sunset in the evening.
ENVIRONMENT:
If you live in a climate with a snowy winter and hot summer, a place to change clothes or a house entry near the spa is convenient. A warmer climate may require shade from the hot sun. Consider the placement of trees, shrubs, patio cover or perhaps a gazebo structure to provide what you will need. Indoor installations require adequate ventilation. When the spa is in use, considerable amounts of moisture are produced. This moisture can damage walls and ceiling surfaces over time. Special paint is available to resist moisture damage. Remember that spas periodically require drainage, so plan your environment accordingly.
KEEP CLEAN:
Prevent dirt and foliage from being tracked into your spa by utilizing concrete for paths and access areas. Check the location of spill paths from gutters, trees, and shrubs.
SERVICE ACCESS:
Many people choose to install tile or custom wood around their spas. If you are installing your tub with custom decorative trimming, remember to allow access to it for service. Should you need service, a technician may need to remove the tub’s door panel or access it from beneath. It is always best to design special installations so the spa can still be moved, or lifted from the ground.
A GOOD FOUNDATION:
Your new spa needs a good solid foundation. The area your spa sits on must be able to support the spa, the water in it, and those who use it. If the foundation is inadequate, it may shift or settle after the spa is in place, causing stress to the shell or components. NOTE: Do not shim your spa in any manner, as this could cause the cabinet to crack, thereby voiding the warranty.
BE AWARE:
Damage caused by inadequate or improper foundation support is not covered by the spa warranty. It is the sole responsibility of the spa owner to provide a proper foundation for the spa. Make sure the foundation where the spa is placed drains water away from the spa. Proper drainage will keep components dry from rain and wet weather. Your spa weight must always be considered when installing your spa. If you are installing it on an elevated wood deck or other structure, it is advisable to consult a structural engineer or contractor to ensure the structure will support the weight.
IT IS STRONGLY RECOMMENDED THAT A QUALIFIED, LICENSED CONTRACTOR PREPARE THE FOUNDATION FOR YOUR SPA.
A reinforced concrete pad at least four inches thick is recommended for your spa. The reinforcing rod or mesh in the pad should be attached to a bond wire.
INDOOR INSTALLATION:
Be aware of some special requirements if you place your spa indoors. Water will accumulate around the spa, so flooring materials must provide a good grip when wet. Proper drainage is essential to prevent a build-up of water around the spa. When building a new room for the spa, it is recommended that a floor drain be installed. The humidity will naturally increase with the spa installed. Water may get into the woodwork and produce dry rot, mildew, or other problems. Check for airborne moisture’s effects on exposed wood, paper, etc. in the room. To minimize these effects, it is best to provide plenty of ventilation to the spa area. An architect can help to determine if more ventilation must be installed.
PLACING THE SPA
CHECK THE DIMENSIONS OF YOUR SPA:
Compare the spa dimensions to the width of gates, sidewalks, and doorways along the delivery route used to bring the spa into your yard. It may be necessary for you to remove a gate or partially remove a fence in order to provide an unobstructed passageway to the installation location. Also, keep in mind—if you are using special equipment to place your spa in an area it will be necessary to include those measurements and weights.
PLANNING A DELIVERY ROUTE:
Check the width of gates, doors, and sidewalks to make sure your spa will pass through unobstructed. You may have to remove a gate or part of a fence to allow for adequate width clearance. If the delivery route will require a 90-degree turn, check the measurements at the turn to ensure the spa will fit. Check for protruding gas meters, water meters, A/C units, etc., on your home which will cause obstructions along the delivery path to your yard. Check for low roof eaves, overhanging branches, or rain gutters that could be an obstruction to overhead clearances.
SPECIAL CIRCUMSTANCES:
The use of a crane for delivery and installation is primarily to avoid injury to your spa, your property or to delivery personnel. Cranes are not considered “normal delivery”.

EQUIPMENT ACCESS

EQUIPMENT ACCESS PANEL

To access the equipment compartment:
Remove all the screws around the top, bottom, and sides of the large full panel door. Lower the door panel slightly, pull the bottom of the door away from the spa then remove it.

ELECTRICAL REQUIREMENTS

ELECTRICAL REQUIREMENT
DO NOT POWER THE SPA WITHOUT FIRST FILLING IT WITH WATER!
DANGER – RISK OF ELECTRIC SHOCK

Installations that do not conform to the following procedures and requirements may expose users to electric shock. Non-conforming installations will not be covered under warranty.
If installed in the United States, the electrical wiring of this spa must meet the requirements of the National Electric Code (NEC) and any applicable state or local codes. The electrical circuit must be installed by an electrical contractor and approved by a local building electrical inspection authority.

1. Installations within 5 feet (1.5 m) of any metal surfaces must ground the metal surfaces to the hot tub. Use an 8 AWG solid copper wire and attach it to the grounding lug on the control box, located in the equipment compartment.
2. Only a licensed electrician may install power to the spa.
3. Power supply installation must include a suitably rated ground fault circuit interrupter (GFCI) as required by NEC Article 680-42. The circuit breaker must be dedicated and should not be shared with any other appliances. It must be labeled and easily accessible to users.
4. The electrical supply for the spa must include a suitable rated switch or circuit breaker to open all ungrounded supply conductors to comply with Section 422-20 of the National Electric Code, ANSI/NFPA 70. The disconnecting means must be readily accessible to the spa’s occupant but installed at least 5 feet (1.5 m) from the spa water.
5. 230V Power supply lines must be hard-wired into the control box. DO NOT use an extension or plug-type cords of any kind. The use of a shut-off box near the hot tub is also recommended. This box provides a quick and convenient method to shut off power to the hot tub for emergencies and maintenance.
6. Supply lines must be properly sized as per the NEC. A ground line must be provided that is as large as the largest current-carrying conductor, but no less than 8 AWG. Use copper wiring only.
7. Please open the front cover of the control box, and follow the instructions and wiring diagram printed on the backside.
8. CAUTION, 230V POWERED SPA – This spa must be hard wired to your household electrical service box only. Do not use an extension cord or any other disconnectable power cord. The use of an extension cord or a disconnect-able power cord is highly dangerous and will void all warranties!
   • Wire size must be appropriate per NEC and/or local codes.
   • Wire size is determined by length of run from the breaker box to spa and maximum current draw.
   • THHN copper core wire is recommended.
   • All wiring must be copper to ensure adequate connections. Do not use aluminum wire.

ELECTRICAL REQUIREMENTS
ELECTRICAL WIRING DIAGRAM 230V USE
It is recommended that a licensed electrician install the power to your spa in accordance with the National Electric Code and/or any local electrical codes in effect at the time of installation.
Power supply installation must include a properly rated GFCI circuit breaker. The circuit must be dedicated and should not be shared with any other appliances. The power supply must be hard-wired into the power pack.

230V Wiring Instructions:
4 wires/Minimum 50 amp GFCI Breaker #8 AWG 75°C Copper Wire Minimum (less than 100’ (30 m) length)
Special Note:
If the GFCI breaker trips immediately after attempting to turn on, please check the White Neutral Wire that is connected to the spa.

CONTROL PANEL OPERATION

INITIAL START-UP – When the spa is first powered up the control system begins a 2-minute Startup Mode. Different codes will display on the screen. Once Startup Mode completes, the actual temperature is displayed on the screen and the spa will then begin to heat and maintain the water temperature and the first filter cycle will start 5 minutes
later. Your spa has been designed so that it will automatically heat the water to the factory set temperature of 100°F (38°C) unless you set the spa to a different temperature. If power is disconnected from the spa, it will automatically revert back to the last saved set temperature when power is reapplied.
NOTE: Some models only have Jets 1
DISPLAY OVERVIEW

TEMPERATURE ADJUSTMENT
The temperature can only function between 80°F – 104°F (26.5°C – 40°C). The last measured temperature will constantly display on the LCD. Press the Up/Plus or  Down/Minus buttons to display the set temperature (desired temperature) and indicator. Each time either button is pressed again, the set temperature will increase or decrease depending on which button is pressed. After five seconds, the LCD will automatically display the current spa temperature.
The “heater” indicator lights up when the heater is on. It flashes when there is a request for more heat, but the heater is not on. The once set temperature is reached the indicator shuts off and the low speed of the jet pump turns off after 30 seconds (if not in the filter cycle).

JETS OPERATION
Jet Pump 1 button:

• Press the Jets 1 button once to turn Jet Pump 1 on low speed.
• Press Jets 1 button a second time to turn Jet pump1 on high speed.
• Press the Jets 1 button a third time to shut Jet Pump1 off.

Jet Pump 2 button: (Not available on all models)

• Press the Jets 2 button once to turn Jet Pump 2 On.
• Press the Jets 2 button a second time to shut Jet Pump 2 Off.

MULTI-COLOR LED LIGHT
Press the Light button once to turn on the lights, press the button again to turn the lights off, when turning back on after several seconds the same light mode will appear. Every time the light is quickly turned off and on a new light, the mode will appear. The sequence is as follows: White, Aqua, Magenta, Azure, Amber, Emerald, Ruby, a color wheel with abrupt color changes, a slow full-color wheel, and a fast full-color wheel.
NOTE: If left on, the light will automatically turn off after 4 hours of operation.

MODE
CLEANUP MODE (2 pump models only)
Press the Mode button to start the cleanup cycle for one minute. The display will show CLn” message. This mode forces a purge step of the programmed filter cycle and is useful when the user wishes to clean up the spa water after use without waiting for the next filter cycle purge. When active, the display will toggle between CLn and water temperature.
SOAK MODE (2 pump models only)
Press and hold the Mode button for 5+ seconds until SbY is displayed. The soak mode clears all pending user demands as well as filtration and smart winter mode. The only automatic feature that remains functional is the water temperature regulation.
OFF MODE (all models)
Press and hold the Mode button for 8+ seconds until OFF is displayed. This function is useful to perform simple spa maintenance. When enabled the display will toggle between OFF and water temperature. This function will clear all pending user demands for 60 minutes. This mode will be canceled if the user starts a pump.
NOTE: If the spa is calling for heat it will take 1 minute before the jet pump will shut off.
FILTER CYCLES
There are two filter cycles: the first cycle (F1) starts right after powering up and the second cycle (F2) will starts 12 hours later. The default duration for the first filter cycle is 1 hour, and 30 minutes for the second cycle. The “Filter” indicator lights up when a filter cycle is on. The duration of each filter cycle can be modified. If the “Filter” indicator flashes this indicates there has been a suspension in the filter cycle.
ADJUSTING PRESET FILTER CYCLES
Filter duration is programmable between 0.5 and 6 hours in 30-minute increments (0.5 hours) for both filter cycles. To program the cycle times:

1. Press and hold the Light button for 5+ seconds until F1 is displayed.
2. Press the Plus or Minus button to adjust the cycle time for F1.
3. Press the Light button to store the F1 cycle and move to the F2 cycle.
4. Press the Plus or Minus button to adjust the cycle time for F2.
5. Wait 15 seconds to allow the exit timer to expire and store the setting.

IMPORTANT: To reset the first filter cycle start time, skip step 5 and continue pressing the Light button until the actual temperature is displayed. Powering down of the spa will also reset the first filter start time.
FILTER CYCLE SUSPENSION: The filter cycle will be suspended every time a jet pump or light is activated manually during the filter cycle time. The suspension will end around 15 minutes after the completion of the manual use.
IMPORTANT: To restart the filter cycle immediately, press the Mode button placing the spa in the cleanup mode.

ECONOMY MODE (2 pump models only)
This mode allows you to lower the temperature set point of the spa by 20°F (11°C), to change to the Economy mode press and hold the Light button for 5+ seconds until F1 is displayed. Press the Light button several times until the display shows EP 1, use the Down key to disable economy mode, the display will show EP 0. Wait 15 seconds to allow the exit timer to expire and store the setting.
FAHRENHEIT/CELSIUS SETTING
To change the water temperature display to either Fahrenheit or Celsius, press and hold the Light button for 5+ seconds until F1 is displayed. Press the Light button several times until F or C is displayed. Press the Plus or Minus button to change. Wait 15 seconds to allow the exit timer to expire and store the setting.
OPERATIONAL MODES (Miramar & Avila models only)
The Standard Model is the default operational mode preset from the factory. In order to program the spa to operate in the Economy mode, you must enter the programming mode to make the change. Water sampling will turn the jet pump on and circulate the water for up to a couple of minutes.
NOTE: Freeze Protection (Smart Winter Mode) will assert as necessary during all modes.
STANDARD MODE: Is programmed to maintain the desired temperature with periodic water circulation (sampling) to sample and heat the water to the set temperature.
ECONOMY MODE: The spa will not heat. Water sampling was only done during the filter cycle.
SLEEP MODE: The spa will only heat during the filter cycles. Water sampling was only done during the filter cycle.
QUIET MODE: Keeps the jet pump from running (water sampling) after the F2 filter cycle is complete for up to 11.5 hours. You can set this mode between 0.5 hours and 11.5 hours in half-hour increments. To enter the programming screen and toggle between Standard, Economy, Sleep and Quiet Modes the following is required:

1. Press and hold the Light button for 5 seconds

2. Press the Light button several times until St, Ec, SL, or nt is displayed.

3. Use the Plus or Minus button to choose between the Modes.
   St = Standard Mode, Ec = Economy Mode, SL Sleep = Mode and nt = Quiet Mode.

4. Wait 15 seconds to allow the exit timer to expire and store the setting.

To Program the Quiet Mode the following is required:
Once in the nt mode, press the Light button then press the Up/Down button to change the amount of time you do not want the jet pump to come on between F2 and F1.

DIAGNOSTIC LCD MESSAGE

power returns. Spa settings will be preserved until the next power-up.
HL| The system has shut the heater off because the temperature at the heater has reached 119°F (48°C). Do not enter the water!| DO NOT ENTER THE WATER. Remove the spa cover and allow the water to cool down, then shut power off and power your spa up again to reset the system.
If the spa does not reset, shut off the power to the spa and call Customer Service.
AH| The temperature inside the equipment compartment is too high 194F (90°C), causing the internal temperature in the control system to increase above normal limits.| Open the equipment compartment and wait until the error clears.
Per| A problem is detected with the temperature probe.| Call Customer Service.
OH| The water temperature in the spa has reached 108°F (42°C). Do not enter the water!| Remove the spa cover and allow the water to cool down to a lower temperature. Call Customer Service if the problem persists.
Hr| An internal hardware error has been detected.| Call Customer Service.
FLO| No water flow is detected by the control system but the flow is expected.| Make sure that the jet pump is running and water is flowing; check and clean filters; make sure water valves are open; make sure spa has a proper water level. If the problem persists, call Customer Service.

WARNING! SHOCK HAZARD! NO USER-SERVICEABLE PARTS.
Do not attempt service of the control box. Contact Customer Service at 888-961-7727 Ext. 8440 for assistance. Follow all owner manual power connection instructions. Installation must be performed by a licensed electrician and all grounding connections must be properly installed.

COMPONENT OPERATION

SPA COMPONENT OPERATION
AIR CONTROL VALVE
The air control valves (smaller valves) serve to regulate the amount of air mixed with the water when the jets are operational. Turn the air control valves in one direction to increase jet action. Rotating the air control in the opposite direction to turn the air off and allow the jets to work with water only. Turn the air controls off when the spa is not in use, this will prevent cold air from entering the spa and will keep the heating cost to a minimum. The ozone jet will always produce air bubbles when the pump is on.

DIVERTER VALVE (2 pump models only)
The diverter valves (larger valves) on your spa allow you to direct the flow of water to one of the jet flow combinations. Your spa has two pumps and two diverter valves, each diverter valve works with one pump. The function of the diverter valves can best be learned by experimentation. Turn the large valve completely to one side to see which jets are on, then turn completely to the other to see which jets are affected if nothing seems to happen then try the other diverter valve. (You can adjust the diverter valve to any position between the two possible extremes to achieve the jet pressure that feels best to you.)

IMPORTANT: Your spa is not designed to provide full power to all jets when the diverter valves are in the “mid” position. However, with the diverter valve in this position, you may increase the power to selected jets by rotating the faces of the hydrotherapy jets to close the ones that are not in use.

HYDROTHERAPY JETS
The hydrotherapy jets are recessed in the wall of the spa. Rotate the large or medium jet faces to turn the jets on or off. Turning a jet on or off will increase or decrease the effects of any jets not in the closed position.

OZONE GENERATOR
The ozone system enhances the quality of the spa water when used to supplement the spa owner’s regular water maintenance program. Contrary to some information circulated throughout the pool and spa industry regarding ozone systems, ozone CAN’T be used as a single-source sanitizer, water clarifier, anti-foamer, and mineral chelating agent. A secondary source sanitizer must be used to maintain 3.0 -5.0 ppm of Free Available Chlorine (FAC). Aquaterra recommends that a chemical maintenance program based on recognized and documented industry standards still be followed when using an ozone purification system to assure water sanitation and the highest quality purified water.

WATERFALL
Your spa has a control valve to operate the amount of flow through the waterfall from no flow to a steady stream. This valve is attached to the top and bottom of the waterfall. The waterfall will only work when Jet Pump 1 is on. Move valve side to side to turn on or off.

MUSIC (not available on the Miramar & Avila models)
Your spa is equipped with a Bluetooth music sound system that requires a Bluetooth device to pair up with the spa. To pair the spa and Bluetooth device:

• Go to the Bluetooth settings on your device and find in. stream 2 and press connect.
• Enter pin 5555 and press pair to sync your device. You are now ready to play audio from your device.

FILL-UP AND START-UP INSTRUCTIONS

The following procedures should be followed on initial startup and whenever the spa is drained for routine maintenance.
FILLING THE SPA WITH WATER

1. Clear all the debris from your spa.

2. Be sure to open all jets to allow as much air as possible to escape from the plumbing during the filling process.

3. Insert a garden hose into the filter compartment to fill your spa.
   NOTE: Do not use hot or softened water.

4. As the water level rises, check inside the equipment compartment for water leaks. It may be necessary to tighten unions and/or fittings that may have loosened during delivery. There is no need to call for service; this can easily be done. If assistance is required, contact a Customer Service representative at 888-961-7727 Ext. 8440
   

5. Under normal circumstances keep the water level halfway between the top of the spa and the top of the gray filter ring or just above the highest jets (whichever is higher).
   Failure to keep enough water in your spa may result in damage to your system and invalidate your warranty. If your spa filter is sucking in the air causing the pump to cavitate, you need to add water!

6. Check the filter installation and make sure the filter is not loose.

APPLYING POWER

1. Turn power to spa “ON” (after filling spa) from the main panel at the house and the subpanel.
2. Press both Jets buttons on the topside control panel to activate the spa. Rotate all the air control valves clockwise and observe the increased jet action (air mixed with water). After several minutes, rotate both diverter valves changing to the other jet systems.
3. While the pump is running check again for water leaks at the drain spigot, unions, or fittings in the equipment compartment (leaks may have occurred during transit). If water is leaking from one of these areas, there is no need to call for service. Simply tighten the fitting. If assistance is required, call a Customer Service representative at 888-961-7727 Ext. 8440.
4. After checking your spa for leaks it is now time to adjust your spa settings. Press the Plus or Minus button on your topside control panel until the display indicates your desired temperature is set, after 5 seconds of nonactivity the control panel will display the actual water temperature.

ADDING START-UP CHEMICALS

WATER CHEMISTRY GUIDELINES
Spa water chemistry is ultimately the responsibility of the spa owner. Improper water chemistry may result in costly repairs not covered under the spa warranty. If unsure about any step in the process, please contact a Customer Care Associate at 888-961-7727 Ext. 8440.
Initially, it is advisable to identify what minerals (e.g. iron) are present in the local source water. This will provide a better understanding of how to treat the water. Please follow the four steps below and be sure to achieve the correct levels in each area before moving on to the next step.

STEP #1: ESTABLISH PROPER PH LEVEL:
The recommended range for pH is between 7.2 and 7.8. Above 7.8, the water is too alkaline and can result in cloudy water, and scale formation on the shell and heater. To lower the pH use a pH Down/ Decreaser (sodium bisulfate). Below 7.0 (considered neutral), the spa water is too acidic and can damage the heating system. To increase pH, use a pH Up/Increaser (sodium hydrogen carbonate). Any pH Up or Down should be added one teaspoon at a time, waiting one-half hour between application and re-measuring.

STEP #2: MEASURE TOTAL ALKALINITY:
The Total Alkalinity is the number of bicarbonates, carbonates, and hydroxides present in the spa water. Proper total alkalinity is important for pH control. If the TA is too high, the pH is difficult to adjust. If the TA is too low, the pH will be difficult to hold at the proper level. The ideal range is between 40-120 parts per million (ppm). Reduce TA by using an Alkalinity Down/Decreaser (sodium bisulfate). Increased TA by adding an Alkalinity Up/Increaser (sodium bicarbonate or sodium hydrogen carbonate). These products should be added in small amounts – 5 ml at a time. After adding 5 ml, wait one-half hour before re-measuring. Once the safe range of total alkalinity is established, proceed to the next step.

STEP #3: DETERMINE CALCIUM HARDNESS:
It is important to bring the calcium reading to between 75-150 ppm. If the reading requires adjustment, it should now be corrected. If the water is too soft (a low reading) calcium hardness should be added to the water to increase the ppm reading. If the water is too hard (a high reading), it can be corrected by either: (A) a mixture of hard and soft water added to attain a reading in the safe range, or (B) the addition of stain and scale control. If the calcium hardness is a problem with the local source water (either too hard or too soft) a test kit, which measures calcium hardness, is essential.

STEP #4: SANITIZING:
After steps 1-3 are complete, the spa must be sanitized using Chlorine (sodium dichlor). Add 2 teaspoons of Chlorine, and increase as necessary to reach a level of 3-5 ppm.  Check and maintain this level weekly, and before and after using the spa. IMPORTANT NOTE: A granulated sodium dichlor is highly recommended for sanitizing spa water, granular bromine may also be used. Never use compressed sanitizers even with a floater. As with any other chemicals, the sanitizer should be introduced to the spa with the jets running for 10 minutes.

WEEKLY SHOCK:
Using a potassium monopersulfate (MPS) shock, add approximately 2 oz. (60 ml) spreading it over the water while the jets are running. Shocking is achieved by adding the MPS to turbulent water. Leave the cover-up and jets on high for 10 minutes. Then shut jets off and return the cover to the closed position to maintain heat.

SPA MAINTENANCE

FILTER CARTRIDGE MAINTENANCE
At least once a week, check and clean the skimmer basket and weir to ensure proper filter flow. Remove leaves, foreign matter, and debris. It is very important to keep your spa filter cartridge clean and free of particles to ensure proper water flow. A clean filter permits the hydrotherapy system to function properly and also allows more efficient filter cycles. Depending on how frequently your spa is used, we recommend cleaning the spa filter cartridge every four weeks. If this is not done, the filter may clog and restrict water flow, which causes improper filtration and poor jet performance.
IMPORTANT: The frequency and duration of use and the number of occupants all contribute to determining the appropriate time between filter cleanings. More use means that more frequent filter cleanings will be required.

FILTER CARTRIDGE REMOVAL AND CLEANING INSTRUCTIONS

1. Press the Mode button for 8+ seconds to OFF.

2. A – Push the filter basket down slightly and turn counterclockwise to unlock. Then pull out the basket and weir. Carefully pull up the filter cartridge and bring it out of the
   spa.
   B – Pull out the basket and weir. Carefully unscrew the filter cartridge and bring it out of the spa.
   

3. Always clean the filter using a filter degreaser to remove mineral and oil build-up. Soak the filter in the degreaser (according to the package directions). Then place the filter on a clean surface and, using a garden hose, spray until it is clean. It may be necessary to rotate the filter while spraying to remove any debris lodged between the filter pleats.

4. Replace the cartridge in the spa.
   A – To return the basket and weir, insert and rotate clockwise to lock into position.
   B – Lower the basket and weir over the filter.

5. Turn on power by pressing the jets button.

CAUTION! Always use proper eye protection when using chemicals, or high- pressure water. Read instructions on cleaning products and follow the applicable safety and warning instructions listed on the label.
CAUTION! Never scrub the filter cartridge with a brush, as this will cause the filter to wear out and come apart. Never let the spa pump run without a filter cartridge in the skimmer compartment. Running the spa without a filter cartridge may permit debris to enter the spa plumbing and void the warranty!
SURFACE CARE
Do not use solvents or abrasive cleaners to clean the spa. Typically, a mild detergent and water will resolve cleaning issues.
COVER CARE
Please keep your cover free from dirt at all times. Use a cover cleaner or warm, mild soapy water to clean the surface. Do not use any silicone-based products, as it will dry and may eventually crack the vinyl. NOTE: Do not stand on the cover at any time. Remove the cover when adding chemicals to your spa. This will extend the life of your cover. The gasses from burned-off chemicals will be trapped under the cover, if not removed. These gasses may erode the protective lining of the foam inserts. This will not be covered under warranty.

CABINET CARE
Little maintenance is required to keep your spa cabinet looking good. Spa cabinet products should be cleaned as needed to remove dirt and debris.

• NO abrasive or harsh chemicals should be used on the spa’s cabinet.
• NO solvents or cleaners containing aromatic solvents should be used on the spas cabinet.
• Hot soapy water is the best choice for cleaning the spa’s cabinet.

REPLACEMENT SPA PARTS

(INCLUDES ALL MATERIALS)
303574| OZONATOR
30700| DRAIN CAP
71515| COVER LOCKS
70322| COVER KEYS

Visit our website at Aquaterraspas.com.

DRAINING OR WINTERIZING

Every three to six months, depending upon the water condition, you need to renew your water.
CAUTION: READ THIS BEFORE DRAINING YOUR SPA

• To prevent damage to the spa’s components, TURN OFF SUBPANEL BREAKER BEFORE
  DRAINING. Do not power back up until your spa has been refilled with water.

• There are certain precautions to keep in mind when draining your spa. If it is extremely cold, and the spa is outdoors, freezing could occur in the plumbing or the equipment.

• Do not leave the spa’s shell (inside surface) exposed to direct sunlight.

DRAINING YOUR SPA
a. Route the outlet of the drain hose to an appropriate draining area. Locate the drain (bottom front) of the spa, remove the drain cap and attach the inlet of a garden hose to drain the spa, (to avoid flooding of the foundation surrounding the spa).
NOTE: Spa water with a high sanitizer level may harm plants and grass.
b. Allow all of the water to drain through the drain.
c. After your spa is empty, clean the shell and filter cartridge. See the “Spa Maintenance” section.
d. After cleaning, reinstall the drain cap.
e. Follow the “Fill up and Applying Power” instructions on page 15.

WINTERIZING YOUR SPA
If you plan to store your spa for the winter, you must also use a wet vac to clean out the water lines to ensure they are free of any water. Water left in the lines might freeze and damage the lines and jets.
a. It will be necessary to remove all water from the interior plumbing.
b. Remove the floating weir, basket, and filter cartridge. Clean the filter cartridge and store in a dry place. Attach the vacuum hose to the vacuum side of the shop vac and thoroughly dry the filter compartment.
c. Using the shop vac, remove the water starting with the jets at the top and moving to the ones at the bottom of the spa. NOTE: When removing the water from jet openings, you may notice suction coming from another jet. With the help of a second person, block off any suction from the other jet using a large rag or cloth. This will help pull out the water that is trapped deep inside the mainline.
d. Thoroughly dry the spa shell with a clean towel.
e. Using a funnel, pour Propylene glycol antifreeze into the filter suction fittings and jet outlets.
CAUTION: Use only Propylene glycol as your anti-freeze. This is non- toxic. NEVER use automobile anti-freeze since it is toxic.
f. Remove the pump drain plug located on the front of the pump housings. Allow all water to drain out. Place the drain plug in a reclosable plastic storage bag and store near the pump. Replace the drain plugs on start-up.
g. Unscrew the suction/discharge pump and heater unions and allow the water to drain. Leave union loose. NOTE: Tighten unions before filling spa.
h. Replace the equipment compartment door and secure it with screws.
Note: Damage caused by improper winterizing will not be covered under warranty. You may want to contact Customer Service at 888-961-7727 Ext. 8440 for complete winterizing instructions.

TROUBLESHOOTING PROCEDURES

In the event the spa is not working the way it should, please first review all the installation and operating instructions in this manual and check the message on the panel display. If you are still not satisfied it is working properly, please follow the appropriate troubleshooting instructions.
CAUTION! WARNING! SHOCK HAZARD! No User Serviceable Parts.
Do not attempt service of the control box. Contact Customer Service for assistance. Follow all owner’s manual power connection instructions.

NO COMPONENT OPERATION
Check the following:

1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Is the subpanel (230V) GFCI tripped?
4. If 1 is yes and 2 and 3 are no contact Customer Service for assistance.

THE PUMP DOES NOT OPERATE, BUT THE LIGHT DOES
Press the Jets 1 or 2 button:
The pump operates but no water flows to the jets. The pump may not be properly primed. This can happen after the spa is drained and refilled. Press the Jets 1 or 2 button several times, never leaving the motor on for more than 5-10 seconds at-a-time with no water coming off of the jets.

POOR JET ACTION

1. Press the Jets 1 or 2 button to make certain the pump is on.
2. Turn the air control valves in one direction to increase jet action.
3. Make sure the water level is halfway between the top of the spa and the top of the gray filter ring.
4. Check for the dirty filter. Clean, if necessary.
5. Make sure all jets are in the open position.

THE WATER IS TOO HOT
1. Check the desired temperature on topside control.
2. Check for a Diagnostic Message (in the Control Panel Operation section).
OH – Overheat (spa is deactivated) DO NOT ENTER THE WATER.
If the spa has overheated you should remove the cover to promote heat reduction. The spa control system should reset itself when the water temperature reduces below 104ºF (40ºC). When the spa falls below the preset temperature you can push any button on the topside control to reset the control system. Under extreme and/or prolonged weather conditions it is possible for the ambient temperature to exceed 106F (41C); affecting the water temperature of the spa and causing it to overheat. These conditions could cause the spa sensors to produce an OH message and prevent the usage of your spa during these conditions. The location of your spa should be reconsidered to reduce the outside temperature around the spa. For example, you may need to prevent direct sunlight on any surface of your spa. Regardless, do not enter your spa if the temperature is above 104°F (40ºC). Should checking the above steps fail to correct the problem, please contact Customer Service at 888-961-7727 Ext. 8440.

References

• Aquaterra Spas | Aquaterra Spas Hot Tubs

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