HPRT SK41 Direct Thermal Label Printer User Guide

June 5, 2024
HPRT

HPRT SK41 Direct Thermal Label Printer User Guide

HPRT SK41 Direct Thermal Label Printer.jpg

SK41

Website: http://www.hprt.group
Customer Service Email: sk@hprt.com

Appearance

FIG 1 Appearance.JPG

Packing List

  • Unpack the printer and keep the packing materials in case you need to ship the printer in the future.
  • Any damages exist, please contact us online.

FIG 2 Packing List.JPG Note: The packing materials are based on the order.

Printer Connection

Power Connection

  1. Make sure the printer’s power switch is in the off position.
  2. Connect the power cord to printer.
  3. Connect the other end of power cord to the outlet.
  4. Connect the USB cable to the printer and PC.

FIG 3 Power Connection.JPG

USB Connection

FIG 4 USB Connection.JPG

Note:
● Use the original power adapter only, in case the damage caused by charging improperly.
● Please unplug the printer power cord if it is not in use for a long time.

Fanfold Label Loading

Folding Paper Loading

FIG 5 Fanfold Label Loading.JPG

FIG 6 Fanfold Label Loading.JPG

NOTE:

  • When the printer is power on, the paper will be sucked into the paper guide automatically.
  • The roll type label holder needs to be aligned with the hooks at the bottom of the printer.

Feed Button

● Turn on
In the shutdown state, turn on the power switch behind the printer, then the indicator will be light on.

● Turn off
When the power switch is turned off, the printer shuts down and the indicator light is off. In the power-on state, turn off the power switch behind the printer, then the indicator will be light off.

● Feed Button

  1. Press the feed button, the printer sends the paper out to the specified position depending on the type of paper used. When using continuous paper, long press the feed button to send a fixed length of paper. If using label paper, press the feed button once that will send out a whole label.
  2. When the printer is printing, press the feed button to pause the current printing and the light is green. Press the button again to print the unfinished print task.

Windows Driver Instruction

Driver Preparation for windows
Download Windows Driver application program in http://www.hprt.group.
Driver Installation for Windows

Warning:
Recommend to close security software before installation in case of preventing installation.

  1. Select one interface to connect your printer to computer.
  2. Turn on the printer and check if it is connected successfully.
  3. Double click Windows Driver.
  4. Read and agree the license agreement and click “Next”, figure (1).
  5. Select the port name of printer driver and click “Next”, figure (2).

FIG 7 Windows Driver Instruction

figure (1)

figure (2)

6. Then click “Finish”, figure (3).
7. After installation, view the icon in “Start” → “Devices and Printers”, figure (4)

figure (3).

figure (4)

Printing Preferences

  1. Click “Start” → “Devices and Printers”. Right click the icon and choose “Printing preferences”, figure (1).
  2. Click “Paper Name”, choose the paper type as needed, figure (2).

figure (1)

figure (2)

  • Click “Manager” to add a new stock, figure (3)(4).

figure (3)

figure (4)

  • Choose “Rotate” or “Effect”, it will be showed in the “Preview”, figure (5).

figure (5)

3. Click “Advanced” to set “Save Paper”, “Density”, “Speed”, “Test”, “Media Handling”, “Media Type”.

FIG 16 Printing Preferences.jpg

FIG 17 Printing Preferences.jpg

FIG 18 Printing Preferences.jpg

4. Click “Watermark” (Recommends BMP format).
5. Click “Halftone”.

FIG 19 Printing Preferences.jpg

Printer Properties

  1. Click “Start” → “Devices and Printers”. Right click the icon and choose “Printer properties”, figure (A).
  2. Click “General” → “Print Test Page”, and printer will print labels with current settings, figure (B).

FIG 20 Printer Properties.JPG

3. Click “Ports”, then choose the port needed, figure (C).
4. Click “Advanced” to set the available time for the printer, figure (D).

FIG 21 Printer Properties.JPG

Driver Removing

Note: Please turn off the printer or unplug the USB cable before removing the driver.

1. Double click Windows Driver, figure (E).
2. Choose “Uninstall printer driver”, then click “Next”, figure (F).
3. Choose the driver to be uninstalled, then click “Next”, figure (G).

FIG 22 Driver Removing.JPG

4. Click “Yes”, figure (H).

FIG 23 Driver Removing.JPG

Mac Driver Instruction

Driver Preparation for macOS

Download Mac Driver application program in http://www.hprt.group.

Driver Installation for macOS

Warning Icon Warning:
Under different operating system, the screen has slight difference.
Please operate it according to the tips.

1. Double click the Driver and click “Continue”, figure (a).
2. Select a destination and click “Continue”, figure (b).

FIG 24 Mac Driver Instruction.JPG

3. Select “Installation Type” and click “Continue”-> “Install”, figure (c)(d).

FIG 25 Mac Driver Instruction.JPG

4. Type in the password of your computer, figure (e).
5. The installation was successful, figure (f).

FIG 26 Mac Driver Instruction.JPG

6. Turn on the printer and connect it to your computer (for example: via USB cable)
7. Click: Launchpad -> System Preferences -> Printers & Scanners, figure (g).

FIG 27 Mac Driver Instruction.JPG

8. Under “Printer & Scanner”, printer SK41 is available, figure (h).

FIG 28 Mac Driver Instruction.JPG

Troubleshooting

FIG 29 Troubleshooting.JPG

Paper Jam Handling

FIG 30 Paper Jam Handling.JPG

Print Problem

FIG 31 Print Problem.JPG

FIG 32 Print Problem.JPG

FIG 33 Print Problem.JPG

FIG 34 Print Problem.JPG

FIG 35 Print Problem.JPG

Communication Problem

FIG 36 Communication Problem.JPG

FCC WARNING
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC’s RF Exposure guidelines, This equipment should be installed and operated with minimum distance between 20cm the radiator your body: Use only the supplied antenna.

Caution: This is a Class A product. In a domestic environment this product may cause radio interference in which the user may be required to take adequate measures.

FIG 37 QR CODE.jpg

Web(SK41): http://www.hprt.group

FIG 38 QR CODE.jpg

Web(HPRT): www.hprt.com

Xiamen Hanin Electronic Technology Co., Ltd.
Add: 4F, 10#, Aide Airport Industrial Park, Huli District, Xiamen, China
Customer Service Email: sk@hprt.com
Web(HPRT): www.hprt.com
Web(SK41): http://www.hprt.group

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