poly 211200-01 Savi 8240 UC USB Wireless Headset User Guide
- June 5, 2024
- Poly
Table of Contents
poly 211200-01 Savi 8240 UC USB Wireless Headset
HOOK UP SYSTEM
Using the diagram, connect the base to your computer, power outlet and desk
phone’s headset port, if available. Otherwise, connect the base to your
handset port. See user guide to set up optional HL10 lifter or EHS
cable.
ASSEMBLE YOUR HEADSET
Choose a headset-wearing style and use the fit kit to assemble it over-the- ear, over-the-head or behind-the-head.
CHARGE YOUR HEADSET
Charge your headset for a minimum of 20 minutes by placing it in the base. The cradle LED flashes green when charging.
PAIR YOUR MOBILE PHONE
- To pair your base and mobile phone press and hold the Bluetooth pairing button on the base for 4 seconds. The Bluetooth LED flashes red and blue.
- Go to Bluetooth settings on your mobile phone and select Poly Savi. Once successfully paired, the Bluetooth LED on the base turns solid blue.
DOWNLOAD SOFTWARE
Poly Lens Desktop App is required for softphone call control. Easily change settings and install device updates. Download at poly.com/lens.
HOW TO
On the top of the base, there are 3 Audio buttons: computer, mobile phone, and desk phone. These buttons allow you to switch to a different phone line/audio channel.
-
Make a call
1 Tap an Audio button on the base. You hear a dial tone. -
Desk phone only:
Press the desk phone’s Headset button or manually remove the handset if you don’t have an HL10 lifter or EHS cable.
TIP If you do not hear a dial tone, open the base side panel and adjust the middle switch (A–G). “A” works for the majority of desk phones. “D” works for Cisco phones.
2 Dial from your softphone/mobile phone/desk phone. -
End/take a call
To answer/end a call, tap the corresponding Audio button or tap the headset call button. -
Desk phone only:
If you don’t have an HL10 lifter or EHS cable, press the desk phone’s Headset button or remove the handset when answering a call and hang up when ending a call. TIP Headset call control for the computer requires Poly software and softphone compatibility. See “Download software.”
TROUBLESHOOTING
No dial tone from desk phone?
Open the base side panel and adjust the configuration switch (A–G) until a
dial tone is heard. The default “A” works for most phones.
ATTENTION Use configuration “D” for Cisco phones. Cisco phones connected
with EHS cable use configuration “A.”
Need more help?
View complete user guide: poly.com/support