ProOne PO1-BIGPLUS-1POG7-BR Big+ Stainless-Steel Gravity Water Filter System Instructions
- June 5, 2024
- ProOne
Table of Contents
Gravity Water
Filtration Systems
Traveler + Big II Big +
Customer Support:
+1 800-544-3533 or
support@prooneusa.com
Thank You…
for purchasing a ProOne ® Gravity water filtration system. Systems include
NSF/ANSI-42 component certified ProOne® G2.0 filter(s). The stainless gravity
gripper systems are made from SS304 stainless and include a stainless steel
spigot and non-slip pad.
The new gripper feature on the stainless systems makes it easy to lift and
refill. The Big II system is made of BPA Free plastic and includes a plastic
spigot. ProOne ® Gravity systems are economical, convenient, easy to use, and
do not require electricity. Ideal for daily use and emergency preparedness.
ProOne ® offers gravity systems in sizes for personal, travel, or family use.
About ProOne ® Filter Technology
All ProOne G2.0 filters are NSF/ANSI-42 component certified.
ProOne G2.0 series is Tested and Certified by NSF International against NSF/ANSI Standard 42 for material requirements only.
- ProOne® G2.0 series filters feature “all-in-one” filter technology
- NO add-on filter is required for fluoride reduction
- NO priming required
- NO need to keep the filter(s) saturated when not in use
- Cleanable with a scrubby sponge
- Silver infused ceramic to help prevent the growth of bacteria
- Tested to NSF/ANSI standards. See independent
- lab reports at www.prooneusa.com
- Store ProOne® filters in a cool and dry place when not in use
Cycle Times & Replacement
| ProOne System: | Filter Options: | Replacement Time: | Cycle Time: |
|---|---|---|---|
| Traveler + | (1) ProOne 5” | ||
| (2) ProOne 7” | Up to (6) months | ||
| Up to (12) months | 3.5 Hours |
2.5 Hours
Big II| (1) ProOne 5”
(2) ProOne 7”| Up to (6) months
Up to (12) months| 4.5 Hours
3.5 Hours
Big +| (1) ProOne 7”
(2) ProOne 9”| Up to (6) months
Up to (12) months| 4 Hours
3 Hours
*ProOne in table represents ProOne G2.0 Filter Elements
Contents
Traveler +, Big +, Big II
(a) knob + hardware (washer,screw)
(b) lid
(c) (c1) upper container grip support
(d) (d1) lower container viewport
(e)ProOne G2.0 Filter(s)
(e1)food-grade silicon washer
(e2)wing nut| (f) rubber stopper(s)
(g)stainless steel spigot
(g1)stainless steel washers (2)
(g2)white nylon washers (2)
(g3)steel nut
(h)non-slip pad
(j)plastic spigot
(j1)black rubber washers
(j2)plastic nut
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*Number of filters and plugs vary depending on system size and filter configuration.
Do not place the Big II system in direct sunlight.
For cool or cold water use only.
ProOne® systems are made from imported and domestic components manufactured to
ProOne® Specifications. Assembled in Michigan, USA. For the latest information
and instructions on ProOne® products, please visit
www.prooneusa.com
Cleaning
Make sure to wash your hands before cleaning.
Cleaning the Stainless Steel
We recommend using dish soap or use a 50/50 solution of white vinegar and
water. Wash and scrub the stainless steel components using a sponge or soft
cloth. Rinse well and allow to air dry before use. Do NOT use dishwasher
machine soap.
Cleaning the Plastic
Use dish soap only. Wash and scrub the plastic components using a sponge or
soft cloth. Rinse well and allow to air dry before use. Do NOT use dishwasher
machine soap.
Cleaning the Filters
It is important to not allow water to leak into the blue stem of the plastic
base. Hold filters by the base and place under cool running water for about 2
minutes. While continuously running under water, scrub the white ceramic
material with the abrasive side of the included sponge. Rinse well and lay on
side until ready to install. Do NOT use
soap on the filter. Do NOT allow water to enter the stem of the filter.
Installing
Place your system on a flat surface in a cool place.
Use the included (h)non-slip pad under the system.
Step One: Installing the Knob on the Lid (Traveler +, Big +)
Hold the (a)knob on the top side of the (b)lid and insert the screw with the
washer from the underside. Tighten securely with a screwdriver.
Step Two: Installing the Spigot
Standard Stainless Steel Spigot
- Remove blue plastic protective cover on the (g1) stainless steel washers.
- Place a stainless steel washer and a (g2)white nylon washer onto the threaded stem of (g)spigot.
- Insert steam through-hole of (d)lower container.
- Place (g2)white nylon washer and then (g1) stainless steel washer onto threaded stem on the inside of a lower container.
- Secure in place with (g3) nut. Use included spigot wrench to securely tighten and avoid leaks.
Plastic Spigot or Sight Glass Spigot
1. Remove (j1) rubber washer and the (j3)plastic nut from the threaded stem
of (j)sight glass spigot.
2. Insert stem through-hole of (d)lower container.
3. Place other (j1)rubber washers onto the stem. Tighten and secure with
(j2)plastic nut using standard pliers. Do NOT over-tighten.
Step Three: Installing the Filters
- Take (e)filter and place (e1) rubber washer onto the stem.
- Insert filter stem through-hole(s) in (c)upper container.
- Screw-on (e2)wing nut on the underside of (c)upper container. Follow steps (1.) and (2.) for each filter. Do NOT over-tighten.
- Plug any remaining hole with the (f)rubber stoppers included.
- Place (c)upper container onto (d)lower container.
Using
-
Make sure the spigot is in the off position (turned to the right).
-
Pour water into (c) the upper container. Do NOT use hot water.
NOTE: (d)Lower container should be empty before filling the upper container to prevent leaks. -
Water will percolate through the filter and drip into the lower container.
-
Cycle water 2-3 times and discard before using the system.
Frequently Asked Questions
When should I change my filters?
If you notice a difference in the taste/smell of your water and/or a slowdown
in the flow rate, this may indicate your filters need to be cleaned. If after
cleaning, the flow rate does not speed or you still notice the same
taste/smell, it may be time for replacement.
How do I clean my filters?
Remove your filters from the upper container. Hold the filter by the blue
plastic base. Place the ceramic portion under cool running water for about 2
minutes. Scrub the white ceramic material with the abrasive side of included
sponge. Rinse well. Do NOT use any soap on filter. Do NOT allow water to enter
the stem of the filter. Lay filters on side until ready to install.
What if I use a water softener?
We recommended you source your water before it goes through the water
softener.
How often should I clean my filters and system?
It’s recommended you clean your the entire system once a month,
How can I check to make sure my filters are working correctly?
Run the “Blue Food Coloring Test” to ensure your filters are working
correctly. You’ll need LIQUID blue food coloring, available at most grocery
stores. First, empty any water from the upper and lower containers. Place a
clear container or glass under the stem of each ProOne G2.0 water filter in
the lower container. Place the upper container on top of the lower container
and fill the upper container with water. For the water pitcher and Scout,
place (1) drop of blue food coloring and stir. For Traveler +, the Big +, and
the Big II systems, place (2) drops of blue food coloring and stir. After a
short period of time, check the clear containers. If the water is either clear
or slightly tinted, your filter(s) are working correctly. If you see a
definite blue tint, the corresponding filter(s) may need to be replaced. You
may notice some blue coloring on the ProOne G2.0 filters after performing the
test. This is normal and should go away after a period of time, or you may
clean the filters.
What if a filter fails the blue food coloring test?
Confirm the placement of your washer is correct. The washer should be on the
inside of the upper container, directly below the filter base. Ensure the wing
nut is securely tightened on the filter’s threaded stem. Check to verify that
the plugs are firmly installed. Plugs may need replacing over time. If none of
these solutions help, please call our customer service center.
How should I store my filters?
Properly storing your filters is important when your system is not in use. If
not using your system for a week or more, remove the lid, and drain any water
in the upper and lower containers.
Remove the ProOne G2.0 water filters from your system and allow to air dry.
Wrap your filters in a terrycloth towel and store in a dry, cool place. Do NOT
put the filters in a plastic bag or any enclosed container. Do NOT allow
filters to freeze when wet.
Do NOT place filters in a microwave oven. When you use your system again,
simply reinstall the filters and discard the first supply of water from the
lower container. With the ProOne G2.0 filter, it is NOT necessary to keep the
filter saturated at all times.
How long can I store water in the lower container?
We recommend you cycle water from the lower container on a regular basis. Do
not allow water to sit in the lower containers for more than 3 days. Should
you need to store
water, use an appropriate water storage container.
How do I know how much water is in the lower container?
You can either lift the upper container to see the water level or use a sight
glass spigot (optional) which shows the water level in the lower container.
Remember to use water from the bottom container before refilling the upper
container.
Why is water leaking between the upper and lower containers?
This occurs only when you have filled the upper container with more water than
what can fit into the lower container.
Why is my spigot leaking?
Check the placement of the washers and nut. Try to tighten the nut.
How do I clean my stainless steel containers?
Remove the filters from the upper container. Remove the spigot. You may clean
the system using mild dish soap or a 50-50% solution of white vinegar and
water. Use a sponge or soft cloth. Rinse well and dry. Reinstall the filter
and spigot.
Will my filter affect TDS?
Please visit www.ProOneusa.com for information on TDS(PPM).
Will my filter affect the pH levels?
The ProOne G2.0 filter does not affect the pH of the water.
Most Tested. Most Trusted.
| ****
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Limited Warranty
ProOne® LIMITED WARRANTY. Lincoln-Remi Group, LLC d/b/a ProOne® Water
Filters(“PO”) sells its products with the intent that they are free from
defects in materials and workmanship under normal use and care. PO provides a
limited warranty to the original retail purchaser of ProOne® products
(“Customer”) of those ProOne® products described in this Limited Warranty when
purchased from ProOne® or an authorized ProOne® dealer. PO will repair or
replace any ProOne® product, at it’s sole discretion during the warranty
period under the following conditions:
Product Name: ProOne Gravity BIG II, Traveler+ and BIG+ systems
If during the five (5) years following the purchase of a ProOne® Traveler+ or
Big+ stainless 304 system, or during one (1) year for the Big II plastic
system, excluding the filter elements or media, PO will replace or repair any
component in these systems when found to be defective by ProOne®, No warranty
is given as to the service life or erformance of any filter media or any
filter element because performance of ProOne® filters will vary with water
conditions and water consumption. Customer is encouraged to visit the Lab
Report Disclaimer under Terms and Conditions at
www.prooneusa.com.
ProOne® filter elements come with a one (1) limited warranty against defects
in materials and workmanship only.
Any damage caused by misuse or abuse; accident; improper installation; dropped
product; failure to follow recommended installation or provide recommended
maintenance; transportation damage;
neglect; environmental conditions; or any other conditions whatsoever that are
beyond the control of PO are excluded from this warranty.
This express limited warranty is the sole and exclusive warranty.
ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS OR FITNESS FOR ANY
PARTICULAR PURPOSE OR ANY OTHER POTENTIAL OBLIGATION ON THE PART OF PO WITH
RESPECT TO PRODUCTS SOLD BY PO ARE DISCLAIMED.
EXCEPT FOR ANY EXPRESS WARRANTIES, ALL ProOne® PRODUCTS ARE SOLD “AS-IS”. PO
shall not be held liable for any incidental, consequential or special damages
of any sort whatsoever. The liability of PO is limited to the original retail
purchaser and to the repair or replacement of defective components only during
the Warranty Period. Labor charges incurred are not covered under this
warranty. No refunds will be given at any time to anyone other than the
original retail purchaser, except as provided in the refund policy of ProOne®.
Please visit Refunds and Returns under Terms and Conditions at
www.prooneusa.com The Customer is also encouraged
to review the Lab Report Disclaimer under Terms and Conditions at
www.prooneusa.com. The liability of PO terminates
upon the expiration of the Warranty Period or transfer of product ownership To
obtain warranty service on, or replacement of a ProOne® product, the Customer
should contact ProOne® customer service by email to
support@prooneusa.com to confirm eligibility of
warranty.
Customer may be asked to send, at the sole expense of the Customer: (a)the
product including its original packaging; and (b)the dated sales receipt as
proof of purchase, and a prepaid return package, to the following address:
ProOne, 1200 Benstein Rd, Commerce Twp., MI 48390. NO C.O.D’s will be
accepted.
This warranty provides you with specific legal rights. You may have additional
rights which may vary from country to country. Because of individual country
laws and regulations, some of the above limitations and exclusions may not
apply to you. For any warranty questions, please call
1-800-544-3533 or email to
support@prooneusa.com.
Attention CA, IA and WI Consumers. In compliance with states’ law, ProOne
products are sold and shipped to residents of these states without any health-
related performance claims except for aesthetics including chlorine reduction
and improvement with taste, odor, and sediment. Other states may apply.