GLIDiC SB-WS55-MRTW Sound Air Earbuds User Guide

SB-WS55-MRTW Sound Air Earbuds
User Guide

Notes

This “User’s Guide” describes LED indications, methods to reconnect, disconnect, or pair multiple devices, and common solutions for troubleshooting. Refer to the “Quick  Start Guide” for detailed device operations and charging, and the “Safety Instructions and Warranty” for safety instructions.

The description on this guide

• The screenshots and steps used in this “User’s Guide” are for general smartphones. See the instruction manual for your device for specific instructions.
• The operation depends on your mobile device or OS.

Compatible Devices

Smartphones, tablets and other devices supporting Bluetooth® wireless technology with music playing function or calling function

Specifications

Operating temperature: 5 to 35°C (41 to 95°F)

Earbuds
Internal battery: Lithium polymer battery 3.7V 55mAh
Bluetooth®: Version 5.0
Connection range: approx. 10m (32ft.)
(Output: Class 2)
Supported profile: A2DP, AVRCP, HFP, HSP
Supported codec: SBC, AAC
Supported content protection: SCMS-T
Maximum number of paired devices: 8
External dimensions: approx. 25(W)×17(D)
×23(H)mm (1(W)×0.7(D)×0.9(H)in.)
: Depends on the environment.

Charging case
Internal battery: Lithium polymer battery 3.7V 420mAh
Interface: microUSB (Type-B) port
External dimensions: approx. 42(W)×42(D) ×32(H)mm (1.7(W)×1.7(D)×1.3(H)in.)

Charging cable
Interface: microUSB (Type-B) connector,USB (Type-A) connector
Cable length: approx. 20cm (8in.)

Battery Life
Music playback/phone call: up to 3 hours
Music playback/phone call with charging case: up to 10 hours
Charging time: approx. 1.5 hours for earbuds, approx. 2 hours for case
Note) Depends on the environment.

Instructions

Reconnecting a Device Manually
Once a device is paired, it is reconnected automatically when the right earbud is removed from the charging case. Go through the connecting rocedure on your mobile device if  it does not reconnect automatically.
Example: Select Settings then Bluetooth. Select GLIDiC TW-5000s from the list displayed.

Disconnecting a Device

Go through the disconnecting procedure on your mobile device to disconnect the device.
Example: Select Settings then Bluetooth. Set Bluetooth to Off.

Pairing Multiple Devices

You can pair up to eight devices to the earbuds.

Pairing to connect to other devices

1. Press the Multifunction button on the right earbud rapidly three times when the earbud is on standby.
   The sound indicating the start of pairing mode is heard from the earbuds.
   Note) The device that was connected will be disconnected.

2. Go through the pairing procedure on your mobile device.

   1\. Select Settings on your home screen or menu. 2\. Select Bluetooth. 3\. Turn on Bluetooth. 4\. Select GLIDiC TW-5000s. When the device is paired, such as “Connected” is displayed on the screen on the compatible device, and the blinking of the LED indicator changes from red/blue to blue only. The sound indicating the completion of pairing is heard from the earbuds.

3. Follow the steps below to switch the connected device.
   ③-1. Follow the steps in “Disconnecting a Device” in this guide on the device you want to disconnect.
   ③-2. Follow the steps in “Reconnecting a Device Manually” in this guide on the device you want to connect.

LED Indicators

Charging case

Earbuds

1: On/blinking red instead of blue when the battery level is low.
2: Blinking blue and red when the battery level is full.

Troubleshooting

Cannot Pair a Device

Does the LED indicator on the right earbud blink red and blue when pairing?

If it does not, try one of the following depending on the status of the LED indicator.

On/blinking blue| The earbud is not in pairing mode.
Switch to pairing mode.
→ See step ① in “Pairing Multiple Devices” in this guide.
Note) The earbud switches to pairing mode when the right earbud is removed from the  charging case for the first time or after reset.
---|---
Off| ・The indicator turns off during the procedure.
The earbud exits pairing mode and turns off after three minutes.
Switch it back to pairing mode.
→ See step ① in “Pairing Multiple Devices” in this guide.
Note) The earbud switches to pairing mode when the right earbud is removed from the  charging case for the first time or after reset.
・The indicator does not turn on.
The battery is flat. Charge the battery.
→ See “Charging the Case/Earbuds” in the “Quick Start Guide”.

Is Bluetooth on?
Check that Bluetooth is turned on in the Bluetooth settings screen on your mobile device.

Is “GLIDiC TW-5000s” displayed?
Check that it is displayed in the Bluetooth settings screen on your mobile device.

If it is not displayed, try the following.

• Bring the earbud closer to your mobile device.
• Operate in an environment where radio waves from other devices such as a Wi-Fi device, microwave oven, or other Bluetooth device are not present.

Can you select and pair the “GLIDiC TW-5000s”?
If it cannot be paired when selected, place the earbud in the charging case, turn off Bluetooth on your mobile device, and redo the pairing operation.

Does it fail to pair even after trying all of the above?
Delete all pairing information from the earbuds and redo the pairing operation.
→ See “Deleting Pairing Information (Reset)” in the “Quick Start Guide”.

Earbuds do Not Charge

Is the charging case charged?
If not, charge the charging case.
→ See “Charging the Case/Earbuds” in the “Quick Start Guide”.

Are the earbuds properly placed in the case?
The LED indicator on the earbuds turns red if they are placed properly. If they are not, place them again.

No Sound is Heard

Is it connected?
Check that your mobile device is connected to “GLIDiC TW-5000s” in the Bluetooth settings screen on your mobile device.

If it is not connected, connect the device.
→ See “Reconnecting a Device Manually” in this guide.

If “GLIDiC TW-5000s” is not displayed on the Bluetooth settings screen, pair the device.
→ See “Pairing to Connect a Device” in the “Quick Start Guide”.

Is the volume on your mobile device loud enough?
Check the volume setting on your mobile device.

Does the problem only occur with the left earbud?

• Only the ringtone and Siri/Voice Control guidance are not heard.
  A ringtone or Siri/Voice Control guidance can be heard only from the right earbud.

• Occurs even when in a phone call or music playback.
  The right earbud is in monaural mode.
  To switch to stereo mode, place both earbuds in the charging case and remove them again.
  If no sound is heard even after doing so, delete pairing information and redo the pairing operation.
  → See “Deleting Pairing Information (Reset)” and “Pairing to Connect a Device” in the “Quick Start Guide”.

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