UGREEN WS102 True Wireless Stereo Earbuds User Manual

: June 5, 2024
: UGREEN

UGREEN WS102 True Wireless Stereo Earbuds

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PRODUCT OVERVIEW

Earbuds

Touchpad
LED indicator
Microphone
Pogo pin charging contacts
L/R marking
Silicone ear tip

Charging Case

Charging port
Pogo pin charging contacts
LED indicator

GET READY FOR FIRST USE

Ensure to remove the insulating film of both earbuds when first use, and then fully charge the earbuds and charging case bya standard 5V/1A USB adapter.

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A SMALL THING BUT A BIG DEAL

The product come with three sizes of ear tips. The medium size comes already attached, and small and large sizes are in the packaging box. For a comfortable fit and optimal audio performance, please select the best-sized ear tips and make a good seal with your ear canal

HOW IT WORKS

Power On/Off

Auto-On:
Take out the earbuds from the charging case, blue LED indicator will light up for 1 second and voice prompts announce “Power On”, earbuds power on automatically.

Auto-Off:
Place the earbuds into the charging case, red LED indicator will light up for 1 second and voice prompts announce “Power Off”, earbuds power off automatically.

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BLUETOOTH PAIRING & CONNECTION

Tips: Both Left and Right earbuds can be used individually

TWS Connection Between Left and Right Earbuds
Taking out earbuds from the charging case, LED indicators flash blue, and the connection between the left and right earbuds will be established automatically.
Bluetooth Pairing with Phone
Then earbuds go into pairing mode, while LED indicators flash blue and red alternately, and voice prompts announce “Pairing”: Open Bluetooth settings on your phone and select “UGREEN-80636” via the Devices list of your phone.
Successful Connection
The voice prompts of “Connected” means a successful connection. Then indicators turn off.
Auto Reconnection
Once taken out of the charging case left and right earbuds will automatically connect with each other, and then make an automatic Bluetooth reconnection with the last paired phone.

FACTORY RESET

Before starting this process remember to delete/forget the “UGREEN-80636” pairing in the Bluetooth menu on your smartphone.
Taking the earbuds out of the charging case and power them off, then long press the earbuds for 10 seconds until red indicator flashes 3 times. All paired mobile devices and TWS connection between left and right earbuds will be cleared.

Note:
When first using the earbuds after tactory reset, please place both earbuds closer to establish the TWS connection between left and right earbuds, then connect the earbuds to your smartphone referring the above-mentioned “Bluetooth Pairing & Connection” steps.

OTHER FUNCTIONS

Manual-On: When earbuds are OFF, long press the Touchpad for 2 seconds to manually turn them on.
Manual-Oft: When earbuds are ON, long press the Touchpad for 6 seconds to manually turn them off.
During Pairing Mode with phone, it the earbuds are not connected to any device within 5 minutes, they will automatically turn off.
While using the earbuds, if you turn off the Bluetooth of phone or the devices exceed the effective Bluetooth range(10m), Bluetooth disconnects and enters pairing mode with voice prompts announcing “Disconnected” and “Pairing'” successively. If the earbuds are not connected to any device within 5 minutes, they will automatically turn off.

TOUCHPAD CONTROL (SAME CONTROL IN L/R)

Music Playback

Single Tap: Play/Pause
Double Tap: Next Track
Triple Tap: Previous Track

Making Calls

Single Tap: Answer/End a Call
Long-press the Touchpad for 2 seconds: Reject a call

Using Voice Assistant
Long-press the Touchpad for 2 seconds: Activate Siri or other Voice Assistants

EARBUDS BATTERY

Battery level:
You can check the earbuds battery level on the top right corner of the phone screen (Mobile phone should support the function ).
Charging status:
LED indicator lights up whine until fully charged.
Low battery signs:
Every 5 minutes you’ll hear voice prompts “Battery Low” and LED indicator flashes red 3 times. Please recharge earbuds in time when battery charge is low.

CHARGING CASE BATTERY

Charge the case
Please charge with a standard or certified 5V/1A USB adapter and the enclosed Micro USB charging cable.
Low battery signs
When battery is low left indicator keeps flashing 10 seconds . Please recharge the case in time.

EARBUDS VOICE PROMPTS STATUS

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EARBUDS INDICATORS STATUS

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FAQ

What should I do if there are connection and pairing issues?
Please make sure the earbuds or your smartphone is not connected with any other similar Bluetooth device;
Turn the Bluetooth on your mobile phone off and then on;
Delete the “UGREEN-80636” pairing info from the Bluetooth device list on mobile phone and Connect again;
If the previous steps are unable to solve problems, please factory reset your earbuds following the above-mentioned “Factory Reset” steps.
The left earbud has lost connection to the right earbud. How do I reconnect them?
Before starting this process remember to delete/forget the “UGREEN-80636” pairing in the Bluetooth menu on your smartphone.
Taking the earbuds out of the charging case and power them oft, then long press the earbuds for 10 seconds until red indicator flashes 3 times. All paired mobile devices and TWS connection between left and right earbuds will be cleared.
Then taking both earbuds out of the case, and place both earbuds closer until blue LED indicators flash, TWS connection between left and right earbuds will be established within 5 seconds.
Can I use just one of my UGREEN wireless earbuds?
Yes, you can use the left / right earbud individually for mono playback or for calls.
How to check the battery level of the earbuds?
When the earbuds are connected to an iPhone or most Android phones, the current battery level can be displayed in real time on the upper right corner of the phone. If your phone doesn’t support this function, you can check battery level through the “BatON” app, which is available on Google Play.
Can I use my UGREEN wireless earbuds when swimming or bathing?
No, your earbuds are tested and rated at IPX5 standards, not protected from submersion in water. Furthermore, exposure to salt, chlorine, chemicals, and solvents can damage and deteriorate your earbuds.

NOTICES

Please regularly clean the earbuds Tor optimal use.
Please turn the volume down on your device before placing the earbuds, then turn the volume up gradually until reaching a comfortable listening level.
DO NOT use the earbuds at a high volume for any extended period.
Please stop using the earbuds and consult your physician if you feel uncomfortable or tinnitus OCCurs.
DO NOT submerge or expOse the earbuds for extended period tO water, or wear while participating in water sports, e.g, swimming, surfing, etc.
It is not recommended that you use the earbuds for phone calls while driving. Please use the earbuds in accordance with local regulations.
The earbuds contains small parts which may cause acCidental ingestion and choking hazard.
Please keep the earbuds away from children under age 3.
Foryour safety, please wear or place the earbuds that far from your cardiac pacemaker (10cm away).

ATTENTIONS

The product has built-in lithium battery. Do not disassemble, crush, or expose the earbuds to fire.
Stop using ir the earbuds are inflated.
Do not expose earbuds to excessive temperature.
Stop using if the earbuds are submerged.

SPECIFICATIONS

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WHAT’S IN THE BOX

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IMPORTANT WEEE INFORMATION

This symbol on the product(s) and/or accompanying documents indicates that, under the new Directive 2012/19/EU on waste electrical and electronic equipment (WEEE), product(s) used electrical and electronic equipment (WEEE) Should not be mixed with general household waste. For proper treatment, recovery and recycling, please take this productýs) to designated collection points where it will be accepted free of charge. Disposing of this product correctly will help save valuable resources and prevent any potential negative effects on human health and the environment, which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with your national legislation.

For professional users in the European Union
If you wish to discard electrical and electronic equipment (EEE), pleasecontact your dealer or supplier for further information.

For disposal in countries outside of the European Union
This symbol is only valid in the European Union (EU). If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal

WARRANTY INFORMATION

A limited 2-year warranty applies to all UGREEN products purchased from UGREEN official store or authorized sellers. Please feel free to contact us it you run into any problems.

CONTACT US

FOR AMAZON MARKETPLACES

EUROPE

ASIA PACIFIC

JP: support.jp@ugreen.com
AU: support.au@ugreen.com

MIDDLE EAST

UAE: support-uae@ugreen.com
KSA: support-ksa@ugreen.com

FCC STATEMENT

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interterence received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment complies with FCC radiation exposure limits set forth tor an uncontrolled
environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference ina residential installation. This equipment generates uses and can radiate radio trequency energy and, it not installed and used in accordance with the instructions, may cause harmful interterence to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment oft and on, the user is encouraged to try to correct the interterence by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Learn more about the EU Declaration of Contormity: https://www.ugreen.com/download/

UGREEN GROUP LIMITED