GRUNDIG GSND 6384 S Refrigerator User Manual

: June 5, 2024
: GRUNDIG

GRUNDIG GSND 6384 S Refrigerator User Manual

Introduction

Dear Customer
Please read this manual before using the product.
Thank you for choosing this Grundig product. We would like you to achieve the optimal efficiency from this high quality product which has been manufactured with state of the art technology. To do this, carefully read this manual and any other documentation provided before using the product and keep it as a reference.
Heed all information and warnings in the user manual. This way, you will protect yourself and your product against the dangers that may occur.
Keep the user manual. Include this manual with the unit if you hand it over to someone else.

The following symbols are used in the user manual:

Hazard that may result in death or injury
Important information or useful tips on operation
Read the user manual.
Combustible material, warning against fire hazard

NOTICE A hazard that may cause material damage to the product or its surroundings

The model information as stored in the product data base can be reached by entering following website and searching for your model identifier (*) found on energy label. https://eprel.ec.europa.eu/

Label

Safety Instructions

This section includes the safety instructions necessary to prevent the risk of personal injury or material damage.
Our company shall not be held responsible for damages that may occur if these instructions are not observed.
Installation and repair operations shall always be performed by authorized service.
Use original spare parts and accessories only.
Original spare parts will be provided for 10 years, following the product purchasing date.
Do not repair or replace any component of the product unless it is clearly specified in the user manual.
Do not perform any modifications on the product

Intention of Use

This product is not suitable for commercial use and should not be used other than for its intended use. This product is designed to be used indoors, at home and similar places. For example;

In the staff kitchens of the stores, offices and other working environments,
In farm houses,
In the units of hotels, motels or other resting facilities that are used by the customers,
In hostels, or similar environments,
In catering services and similar non-retail applications.

This product shall not be used in open or enclosed external environments such as vessels, balconies or terraces. Exposing the product to rain, snow, sunlight and wind may cause risk of fire.

Safety of Children, Vulnerable Persons and Pets

This product may be used by children aged 8 years and older and persons with underdeveloped physical, sensory or mental capabilities or lack of experience and knowledge if they are being given supervision or have been given instruction concerning use of the appliance in a safe way and the hazards involved.
Children between 3 and 8 years are allowed to put and take out food to/from the cooler product.
Electrical products are dangerous for children and pets. Children and pets must not play with, climb on, or enter the product.
Cleaning and user maintenance should not be performed by children unless there is someone overseeing them.
Keep the packaging materials away from children. Risk of injury and suffocation.

Before disposing of old products that shall not be used any more:

Unplug the power cord from the mains socket.
Cut the power cable and remove it from the appliance together with the plug.
Do not remove the racks and drawers from the product to prevent children from getting inside the appliance.
Remove the doors.
Store the product so that it shall not be tipped over.
Do not allow children to play with the scrapped product.

Do not dispose of the product by throwing it into fire. Risk of explosion.
If there is a lock available in the product’s door, keep the key out of children’s reach.

Electrical Safety

The product shall not be plugged into the outlet during installation, maintenance, cleaning, repair, and transportation operations.
If the power cable is damaged, it shall be replaced by authorized service only to avoid any risks that may occur.
Do not tuck the power cable under the product or to the rear of the product. Do not put heavy items on the power cable. The power cable should not be bent, crushed, and come into contact with any heat source.
Do not use an extension cord, multi-plug or adaptor to operate your product.
Portable multi sockets or portable power supplies may overheat and cause fire. Thus, do not have a multi-plug behind or in the vicinity of the product.
The plug shall be easily accessible. If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals from the mains (fuse, switch, main switch, etc.) shall be available on the electrical installation.
Do not touch the plug with wet hands.
When unplugging the appliance, don’t hold the power cord, but the plug.

Handling Safety

This product is heavy, do not handle it by yourself.
Do not hold the product from its door while handling the product.
Be careful not to damage the cooling system and the pipes while handling the product. Do not operate the product if the pipes are damaged, and contact an authorized service.

Operational Safety

Do not ever use chemical solvents on the product. These materials contain an explosion risk.
In case of a failure of the product, unplug it and do not operate until it is repaired by the authorized service. There is a risk of electric shock!
Do not place a source of flame (e.g. candles, cigarettes, etc.) on the product or in the vicinity of it.
Do not get on the product. Risk of falling and injury!
Do not cause damage to the pipes of the cooling system using sharp and piercing tools. The refrigerant that sprays out in case of puncturing the gas pipes, pipe extensions or upper surface coatings may cause irritation of skin and injuries of the eyes.
Do not place and operate electric appliances inside the refrigerator/freezer unless it is advised by the manufacturer.
Do not jam any parts of your hands or your body to the moving parts inside the product. Be careful to prevent jamming of your fingers between the refrigerator and its door. Be careful while opening or closing the door if there are children around.
Do not put ice cream, ice cubes or frozen food to your mouth as soon as you take them out of the freezer. Risk of frostbite!
Do not touch the inner walls, metal parts of the freezer or food kept inside the freezer with wet hands. Risk of frostbite!
Do not place soda cans or cans and bottles that contain fluids that may be frozen to the freezer compartment. Cans or bottles may explode. Risk of injury and material damage!
Do not use or place materials sensitive against temperature such as flammable sprays, flammable objects, dry ice or other chemical agents in the vicinity of the refrigerator. Risk of fire and explosion!
Do not store explosive materials such as aerosol cans with flammable materials inside the product.
Do not place cans containing fluids over the product. Splashing of water on an electrical part may cause the risk of an electric shock or a fire.
This product is not intended for storage and cooling of medicines, blood plasma, laboratory preparations or similar materials and products that are subject to the Medical Products Directive.
If the product is used against its intended purpose, it may cause damage to or deterioration of the products kept inside.
If your refrigerator is equipped with blue light, do not look at this light with optical devices. Do not stare directly at UV LED light for a long time. Ultraviolet rays may cause eye strain.
Do not fill the product with more food than its capacity. Injuries or damages may occur if the contents of the refrigerator fall when the door is opened. Similar problems may also occur when an object is placed over the product.
Ensure that you have removed any ice or water that may have fallen to the floor to prevent injuries.
Change the locations of the racks/bottle racks on the door of your refrigerator while the racks are empty only. Danger of injury!
Do not place objects that may fall/tip over on the product. These objects may fall while opening or closing the door and cause injuries and/or material damages.
Do not hit or exert excessive pressure on glass surfaces. Broken glass may cause injuries and/or material damages.
The cooling system in your product contains R600a refrigerant The refrigerant type used in the product is specified in the type label. This gas is flammable. Therefore, be careful not to damage the cooling system and the pipes while operating the product. In case of damage to the pipes;
1. Do not touch the product or the power cable.
2. Keep the product away from potential sources of fire that may cause the product to catch fire.
3. Ventilate the area where the product is placed. Do not use a fan.
4. Contact authorized service.
5. If the product is damaged and you observe gas leak, please stay away from the gas. Gas may cause frostbite if it contacts your skin.

Maintenance and Cleaning Safety

Do not pull by the door handle if you shall move the product for cleaning purposes. Handle may cause injuries if it is pulled too hard.
Do not clean the product by spraying or pouring water on the product and inside the product. Risk of electric shock and fire.
When cleaning the product, do not use sharp and abrasive tools or household cleaning agents, detergent, gas, gasoline, thinner, alcohol, varnish, and similar substances. Use only cleaning and maintenance agents that are not harmful for food inside the product.
Do not ever use steam or steamed cleaning materials for cleaning the product and thawing the ice inside it. Steam contacts the live areas in your refrigerator and causes short circuit or electric shock.
Take care to keep water away from the electronic circuits or lighting of the product.
Use a clean, dry cloth to wipe the dust or foreign material on the tips of the plugs. Do not use a wet or damp piece of cloth to clean the plug. Otherwise, risk of fire or electric shock may occur.

Environmental Instructions

Compliance with WEEE regulations and Waste Disposal

This product does not contain hazardous and prohibited substances specified in the “Regulations for Supervision of Waste Electrical and Electronic Equipment” published by Turkish Ministry of Environment and Urban Planning.

Complies with WEEE Regulation. This product was manufactured from recyclable and reusable high quality parts and materials. Therefore, do not dispose of this product with other domestic wastes at the end of its life cycle. Take it to a collection point for electrical and electronic equipment. Please ask your local authorities regarding these collection areas. You can help protect the environment and natural resources by delivering the used products for recycling.

Packaging Information

The product’s packaging is made of recyclable materials, in accordance with the National Legislation. Do not dispose of the packaging waste with the household waste or other wastes, dispose it to the packaging collection areas specified by local authorities.

Your Refrigerator

Freezer Compartment
Cooler compartment
Fan
Cooler compartment door shelves
Egg holder
Water dispenser filling tank
Cooler compartment door shelves
Water dispenser reservoir
Cooler compartment glass shelves
Bottle shelf
Cooler compartment door shelves
Dairy (cold storage) bin
Crispers
Bottle shelf
Crispers
Adjustable stands
Frozen food storing compartments
Freezer compartment glass shelves
Icematic
Freezer compartment door shelves

Optional: Figures in this user manual are schematic and may not exactly match your product. If your product does not comprise the relevant parts, the information pertains to other models.

Preparation

What to do for energy saving

Read the “Safety Instructions” section first

This refrigerating appliance is not intended to be used as a built in appliance.
Do not keep the refrigerator doors open for long periods.
Do not place hot food or beverages into the refrigerator.

What To Do For Energy Saving

Do not overfill the refrigerator; blocking the internal air flow will reduce cooling capacity.
Depending on the product’s features; defrosting frozen foods in the cooler compartment will ensure both energy saving and preserve food quality.
Food shall be stored using the drawers in the cooler compartment in order to ensure energy saving and protect food in better conditions.
Make sure the foods are not in contact with the cooler compartment temperature sensor shown below.
Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Under these circumstances, functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs by consuming minimum energy.
In case that multiple options are present, glass shelves must be placed so that the air outlets at the rear wall are not blocked and preferably, in a way that air outlets remain below the glass shelf. This combination may help improving air distribution and energy efficiency.

First Use

Before using your refrigerator, make sure the necessary preparations are made in line with the instructions in “Safety and Environmental Instructions” and “Installation” sections.

Keep the product running without placing any food inside for 12 hours and do not open the door, unless absolutely necessary

A sound will be heard when the compressor is engaged. It is normal for the product to make noise even if the compressor is not running, as fluid and gas may be compressed in the cooling system.
It is normal for the front edges of the refrigerator to be warm. These areas are designed to warm up in order to prevent condensation.
For some models, indicator panel turns off automatically 1 minute after the door closes. It will be reactivated when the door is opened or any button is pressed.

Climate Class and Definitions

Please refer to the Climate Class on the rating plate of your device. One of the following information is applicable to your device according to the Climate Class.

SN: Long Term Temperate Climate: This cooling device is designed for use at ambient temperatures between 10 °C and 32 °C.
N : Temperate Climate: This cooling device is designed for use at ambient temperatures between 16°C and 32 °C.
ST: Subtropical Climate: This cooling device is designed for use at ambient temperatures between 16°C and 38°C.
T : Tropical Climate: This cooling device is designed for use at ambient temperatures between 16°C and 43°C.

Control Panel of the Product

Wireless
Quick freezing
High temperature / fault alert
Energy Saving (Display Off)
The Freezer compartment temperature setting
Vacation function
The Cooler Compartment temperature setting
Key for resetting wireless connection settings*
Anti-Odour Module Key

Read the “Safety Instructions” section first.

*Optional: Shown functions are optional, there may be differences of shape and location in functions found on your appliance’s display panel.
Auditory and visual functions of the indicator panel will assist in using the refrigerator.

Wireless Key
You can use this key to make a wireless connection with your product via HomeWhiz mobile application. If the key is pressed on for a long time (3 seconds), the wireless connection symbol on the display/indicator will blink (at 0.5 second intervals) slowly. The home network is introduced to the product firstly in this way. After making a wireless connection with the product, wireless connection symbol illuminates continuously. After completing the initial installation, you may activate/deactivate it by pressing on this key. The wireless connection symbol will flash quickly (at 0.2 second intervals) until the connection is established. When the connection becomes active, wireless connection symbol flashes continuously. If the connection cannot be established for a long period, check your connection settings and refer to the “Troubleshooting” section provided in the user manual. Use HomeWhiz application for wireless connection. You can find the installation steps in the application during installation. You can access the application by scanning the QR code on the HomeWhiz label on the appliance. Application is offered through App Store for IOS devices, and through Play Store for Android devices. Visit https://www.homewhiz.com/ address for detailed information
The Quick Freezing Key
When you press the quick freeze key, the LED on the key is illuminated and the quick freeze function will be activated. Freezer compartment temperature is set to -27 Celsius. Press the key again to cancel function. The quick freezing function will be automatically cancelled after 24 hours. To freeze a large amount of fresh food, press the quick freezing key before placing the food in the freezer compartment.
High temperature / fault alert
This indicator will be active when your refrigerator cannot perform adequate cooling or in case of any sensor error. “E” will be displayed on the the freezer compartment temperature indicator and figures such as 1,2,3… will be displayed on the cooler compartment temperature indicator. These figures on the indicator provide information to the authorized service about the error that has occurred. Exclamation mark may be displayed when you load warm food to the freezer compartment or keep the door open for a long period of time. This is not a fault, this warning is removed when the food is cooled down or when any key is pressed.
Energy Saving (Display Off) Indicator
When the doors are not opened and closed for an extended period of time, the energy saving mode is automatically enabled and the energy saving icon lights up. When you activate the energy saving function, all symbols other than the energy saving symbol disappear on the screen. When the energy saving function is active, if you press any key or open the door of the product, the energy saving function of the refrigerator is deactivated and the symbols on the screen returns to normal. Energy saving function is an active, factory installed function, it is not possible to deactivate it.
The Freezer Compartment Temperature Setting Key
In order to set freezer compartment temperature, press on this key. When you press on this key, the freezer compartment temperature can be set to -18,-19,-20,-21,-22,-23,-24 Celsius values.
Cooler Compartment Off (Vacation) Function Key
Press on the key for 3 seconds to activate the vacation function. Vacation mode is activated and the LED on the key is illuminated. “- -” will be displayed on the Cooler Compartment temperature indicator and the cooler compartment does not actively perform cooling. When you activate this function, it is not suitable to store your food in
the cooler compartment. Other compartments will continue to cool according to their adjusted temperatures. Press the key for 3 seconds again to cancel this function.
The Cooler Compartment Temperature Setting Key
In order to set the cooler compartment temperature, press on this key. When you press on this key, the cooler compartment temperature is set to 8,7,6,5,4,3,2 and 1 Celsius values.
Key for Resetting Wireless Connection Settings
To reset wireless connection settings, Quick freezing and Wireless connection keys should be pressed on for 3 seconds simultaneously. All user information recorded previously are removed on a product where wireless connection settings are reset/restored to factory defaults.
Deodoriser Module Key
Press on this key for 3 seconds to activate/ deactivate the anti-odour feature. While the anti-odour feature is active, the LED on the respective key is illuminated. When the feature is active, the deodoriser module will be operated periodically.

Use of Your Appliance

Read the “Safety Instructions” section first!

Replacing the Illumination Lamp

Call the Authorized Service when the Bulb/ LED used for lighting in your refrigerator will be replaced.
Lamp(s) used in this appliance cannot be used for house lighting. Intended use of this lamp is to help the user place food into the refrigerator / freezer safely and comfortably

Door Open Alert

Door Open Alert
An audible alert will be heard if the product’s door remains open for 1 minute. The audible alert will stop when you close the cabinet door or press any button on the display (if available).

Product Features

Icematic

Icematic and Ice Storage Box

Fill the icematic with water and put in place. The ice will be ready after approximately two hours. Do not remove the the ice maker to take the ice.

The ice storage box is intended for storing ice only. Do not freeze water in it. Doing so will cause it to break.

NOTICE
A sound may be made during ice pouring. This sound is normal.
Turn the buttons on the ice chambers righthand side by 90°; the ice will fall to the ice storage box below. You may then remove the ice storage box and serve the ice.

Crisper Technologies

Blue Light

Fruits and vegetables stored in the crispers that are illuminated with a blue light continue their photosynthesis by means of the wavelength effect of blue light and thus preserve their vitamin content.

VitaminZone

Fruits and vegetables stored in crispers illuminated with theVitaminZone technology preserve their vitamins for a longer time thanks to the blue, green, red lights and dark cycles, which simulate a day cycle. When the door of your refrigerator is opened during the dark period of theVitaminZone technology, your refrigerator shall sense this automatically and illuminate the crisper with one of the blue, green or red lights respectively for your convenience. After you have closed the door of the refrigerator, the dark period will continue, representing the night time in a day cycle.

Dairy Products Cold Storage Area

Cold Air Storage Compartment
This compartment provides lower temperature inside the refrigerator. Use this bin to store delicatessen (salami, sausages, dairy products and etc. ) that requires lower storage temperature or meat, chicken or fish products for immediate consumption. Do not store fruits and vegetables inside this bin.

Ionizer

The ionizer system in the cooler compartment’s air duct serves to ionize the air. The negative ion emissions will eliminate bacteria and other molecules causing odour in the air.

Maintenance and Cleaning

WARNING:
Read the “Safety Instructions” section first.

WARNING:
Unplug the refrigerator before cleaning it.

Do not use sharp or abrasive tools to clean the product. Do not use materials such as household cleaning agents, soap, detergents, gas, gasoline, thinner, alcohol, wax, etc.
The dust shall be removed from the ventilation grill on the rear of the product at least once a year (without opening the cover). Clean the product with a dry cloth.
Take care to keep water away from the\ lamp’s cover and other electrical parts.
Clean the door with a damp cloth. Remove all contents to remove the door and body racks. Remove the door racks by lifting them upwards. Clean and dry the shelves, then attach back in place by sliding from above.
Do not use chlorinated water or cleaning products on the exterior surface and chromecoated parts of the product. Chlorine will cause rust on such metallic surfaces.
Do not use sharp and abrasive tools, soap, house cleaning materials, detergents, gas, gasoline, varnish and similar substances to prevent deformation of the plastic part and removal of prints on the part. Use warm water and a soft cloth for cleaning, and then dry it.
On the products without a No-Frost feature, water droplets and icing up to a thickness of a finger may occur on the rear wall of the freezer compartment. Do not clean, and never apply oils or similar materials.
Use a mildly dampened micro-fibre cloth to clean the external surface of the product. Sponges and other types of cleaning clothes may cause scratches.
To clean all removable components during the cleaning of the interior surface of the product, wash these components with a mild solution consisting of soap, water and carbonate. Wash and dry thoroughly. Prevent contact of water with illumination components and the control panel.

CAUTION:
Do not use vinegar, rubbing alcohol or other alcohol based cleaning agents on any interior surface.

Stainless Steel External Surfaces
Use a non-abrasive stainless steel cleaning agent and apply it with a soft lint-free cloth.
To polish, gently wipe the surface with a micro-fibre cloth dampened with water and use dry polishing chamois. Always follow the veins of the stainless steel.

Preventing Odours
The product is manufactured free of any odorous materials. However, keeping the food in inappropriate sections and improper cleaning of internal surfaces may lead to odours.

To avoid this, clean the inside with carbonated water every 15 days.
Keep the foods in sealed holders, as micro-organisms arising from foods kept in unsealed containers will cause bad odour.
Do not keep expired and spoilt foods in the refrigerator.

Tea is one of the most effective odour removers. Place the pulp of the brewed tea in the product inside an open container and remove it after 12 hours at the latest. If you keep the tea pulp inside the product for longer than 12 hours, it will collect the organisms that cause the odour so it can be the source of odour itself.

Protecting Plastic Surfaces
Oil spilled on plastic surfaces may damage the surface and must be cleaned immediately with warm water.

Troubleshooting

Check this list before contacting the service. Doing so will save you time and money. This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.

The refrigerator is not working.

The power plug is not fully settled. >>> Plug it in to settle completely into the socket.
The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuse.
Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL CONTROL and FLEXI ZONE).
The door is opened too frequently. >>> Take care not to open the product’s door too frequently.
The environment is too humid. >>> Do not install the product in humid environments.
Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
The product’s door is left open. >>> Do not keep the product’s door open for long periods.
The thermostat is set to a very cool temperature. >>> Set the thermostat to an appropriate temperature.

Compressor is not working.

In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.
Defrosting is active. >>> This is normal for a fully-automatic defrosting product. The defrosting is carried out periodically.
The product is not plugged in. >>> Make sure the power cord is plugged in.
The temperature setting is incorrect. >>> Select the appropriate temperature setting.
The power is out. >>> The product will continue to operate normally once the power is restored.

The refrigerator’s operating noise is increasing while in use.

The product’s operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.

The refrigerator runs too often or for too long.

The new product may be larger than the previous one. Larger products will run for longer periods.
The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.
The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside. This is normal.
Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.
The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.
The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.
The product may be set to a temperature that is too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.
The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the gasket. Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature

The freezer temperature is very low, but the cooler temperature is adequate.

The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.

The cooler temperature is very low, but the freezer temperature is adequate.

The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment temperature to a higher degree and check again.

The food items kept in cooler compartment drawers are frozen

The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment temperature to a higher degree and check again.

The temperature in the cooler or the freezer is too high.

The cooler compartment temperature is set to a very high degree. >>> Temperature setting of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant parts reach the sufficient level by changing the temperature of cooler or freezer compartments.
The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently.
The door may be ajar. >>> Fully close the door.
The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
Large quantities of hot food may have been recently placed into the product.>>> Do not place hot food into the product

Shaking or noise.

The surface is not flat or durable >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.
Any items placed on the product may cause noise. >>> Remove any items placed on the product.
The product is making noise of liquid flowing, spraying etc.
The product’s operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.

There is sound of wind blowing coming from the product.

The product uses a fan for the cooling process. This is normal and not a malfunction.

There is condensation on the product’s internal walls.

Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.
The door may be ajar. >>> Fully close the door

There is condensation on the product’s exterior or between the doors.

The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.

The interior smells bad.

The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.
Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour.
The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Microorganisms may spread out of unsealed food items and cause bad odour.
Remove any expired or spoilt foods from the product.

The door is not closing.

Food packages may be blocking the door. >>> Relocate any items blocking the doors.
The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.
The surface is not flat or durable >>> Make sure the surface is flat and sufficiently durable to bear the product.

The crisper is jammed.

The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.

Temperature on the product surface.

High temperature may be observed between two doors, on the side panels and on the rear grill area while your product is operated. This is normal and it does not require servicing.

Fan continues to operate when the door is opened.

Fan may continue to operate when the freezer door is open.

WARNING: If the problem persists after following the instructions in this section, contact your vendor or an Authorized Service. Do not try to repair the product. This is normal.

DISCLAIMER / WARNING

Some (simple) malfunctions may be repaired by end users without creating any safety issue or causing unsafe usage provided that they are carried out under the following instructions. (Please see the section “I Want to Repair Myself”.)

For this reason, except for parts specified at the section “I Want to Repair
Myself” as could be repaired by end
users, repair by an authorized service
station is definitely suggested for the
purpose of preventing any safety issues
and this is required so that Grundig
product warranty may continue.

I WANT TO REPAIR MYSELF
Repair that will be carried out by end users can be performed within the following spare parts: Door Handles and Door Hinges, Door Joints and peripheral Trays, Baskets, Racks. (You may have access to current list of spare parts from https://www.grundig.com.tr/ destek as of 1 March 2021) Further, in order to ensure product safety and to prevent risk of severe injuries, repair has to be carried out according to instructions from user manual or https://www.grundig.com.tr/destek For your own safety, please unplug product prior to carrying out any repair.Grundig may not be held responsible for safety issues that may arise because of repairs or attempts not carried out in accordance with instructions specified at user manuals or located at https://www.grundig.com.tr/destek and performed on parts other than parts contained at current list of parts accessed from
https://www.grundig.com.tr/destek . In such a case, Grundig product warranty will be invalid.

For this reason, we strongly recommend end users to avoid carrying out repairs for parts other than above-mentioned spare parts themselves and apply to an authorized service station in case of requirement. Such repair attempts by end users may cause safety issues, may damage product and may cause fire, flood, electrocution and severe personal injuries afterwards.

Including but not limited to the listed items, repairs of the following parts have to be performed by authorized service stations: Compressor, Cooling system elements, Motherboard, Inverter card, Display card, etc. Manufacturer/dealer may not be held responsible for any circumstances where end users fail to act in accordance with the foregoing. This product is equipped with a lighting source of the “G” energy class.

The lighting source in this product shall only be replaced by professional repairers.