TROTEC TCH 2010 E Electric Convector Instruction Manual

June 5, 2024
TROTEC

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TROTEC TCH 2010 E Electric Convector

Safety

Warnings

  • Read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury. Save all warnings and instructions for future reference. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
  • Children of less than 3 years should be kept away from the device unless continuously supervised. Children aged from 3 years and less than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and clean the appliance or perform user maintenance.
  • Do not use the device in small rooms if persons are present who cannot leave the room independently and who are not under constant supervision.

Read this manual carefully before starting or using the device. Always store the manual in the immediate vicinity of the device or its site of use.

  •  Do not use the device in potentially explosive rooms or areas and do not install it there.
  •  Do not use the device in aggressive atmosphere.
  •  Only put up the device in an upright, stable position on firm ground.
  •  Let the device dry out after a wet clean. Do not operate it when wet.
  •  Do not use the device with wet or damp hands.
  •  Do not expose the device to directly squirting water.
  •  Never insert any objects or limbs into the device.
  •  Do not cover the device during operation.
  •  Do not remove any safety signs, stickers or labels from the device. Keep all safety signs, stickers and labels in legible condition.
  •  Do not sit on the device.
  •  This appliance is not a toy. Keep away from children and animals. Do not leave the device unattended during operation.
  •  Check accessories and connection parts for possible damage prior to every use of the device. Do not use any defective devices or device parts.
  •  Ensure that all electric cables outside of the device are protected from damage (e.g. caused by animals). Never use the device if electric cables or the power connection are damaged!
  •  The mains connection must correspond to the specifications in the Technical annex.
  •  Insert the mains plug into a properly fused mains socket.
  •  Observe the device’s power input, cable length and intended use when selecting extensions to the power cable. Completely unroll extension cables. Avoid electrical overload.
  •  Before carrying out maintenance, care or repair work on the device, remove the mains plug from the mains socket. Hold onto the mains plug while doing so.
  •  Switch the device off and disconnect the power cable from the mains socket when the device is not in use.
  •  When installing the device, observe the minimum distances from walls and other objects as well as the storage and operating conditions according to the technical data (chapter Technical annex).
  •  Keep a safety distance of at least 1 m between the air inlet and the air outlet of the device and all combustible materials such as textiles, curtains, beds and sofas.
  •  Make sure that the air inlet and outlet are not obstructed.
  •  Make sure that the suction side is kept free of dirt and loose objects.
  •  Do not place the device on combustible ground.
  •  Only use original spare parts, for otherwise safe and functional operation cannot be ensured.
  •  Allow the device to cool down before transport and/or maintenance work.
  •  Do not use the device if it has been dropped or if it shows visible signs of damage.
  •  Do not insert rechargeable batteries into the remote control.
  •  Use batteries of type AAA.
  •  Never charge batteries that cannot be recharged.
  •  Different types of batteries and new and used batteries must not be used together.
  •  Insert the batteries into the battery compartment according to the correct polarity.
  •  Remove discharged batteries from the device. Batteries contain materials hazardous to the environment. Dispose of the batteries according to the national regulations.
  •  Remove the batteries from the remote control if you will not be using the device for a longer period of time.
  •  Never short-circuit the supply terminal in the battery compartment!
  •  Do not swallow batteries! If a battery is swallowed, it can cause severe internal burns within 2 hours! These burns can lead to death!
  •  If you think batteries might have been swallowed or otherwise entered the body, seek medical attention immediately!
  •  Keep new and used batteries and an open battery compartment away from children.
  •  If the battery compartment does not close securely, stop using the product via the remote control.

Intended use

The device is only suitable for well-insulated spaces or occasional use. Only use the device for heating closed rooms whilst adhering to the technical data. Intended use comprises heating the air in:

  •  living spaces
  •  storerooms
  •  salesrooms
  •  construction areas
  •  containers
  •  basements

Foreseeable misuse

  •  Do not place the device on wet or flooded ground.
  •  Do not place any objects, e.g. clothing, on the device.
  •  Do not use this device in the vicinity of fuel, solvents, varnishes or other easily inflammable vapours or in rooms where these substances are stored.
  •  Do not use the device out of doors.
  •  Do not use the device for heating vehicles.
  •  Do not use this heating device in immediate proximity to bathtubs, showers or swimming pools.
  •  Never immerse the device in water.
  •  Any use other than the intended use is regarded as a reasonably foreseeable misuse.
  •  Do not make any unauthorized modifications, alterations or structural changes to the device.

Personnel qualifications

People who use this device must:

  •  be aware of the dangers that occur when working with electric devices in damp areas.
  •  have read and understood the operating manual, especially the Safety chapter.

Maintenance tasks that require the housing to be opened must only be carried out by specialist electrical companies or by Trotec.

Residual risks

Warning of electrical voltage
Work on the electrical components must only be carried out by an authorized specialist company!

Warning of electrical voltage
Before any work on the device, remove the main plug from the main socket! Do not touch the mains plug with wet or damp hands. Hold onto the mains plug while pulling the power cable out of the mains socket.

Warning of electrical voltageRisk of electric shock!
Risk of an electric shock if the heating device comes into contact with water in bathtubs, showers or swimming pools!
Do not use this heating device in immediate proximity to bathtubs, showers or swimming pools!

Warning of hot surface
Parts of this appliance can become very hot and cause burns. Particular attention is to be paid when there are children or vulnerable persons present!

Warning
Improper handling entails a risk of burning and electric shock.
Only use the device as intended!

Warning
Dangers can occur at the device when it is used by untrained people in an unprofessional or improper way! Observe the personnel qualifications!

Warning
The device is not a toy and does not belong in the hands of children.

Risk of suffocation!
Do not leave the packaging lying around. Children may use it as a dangerous toy.

Warning
Improper installation entails a risk of fire.
Do not place the device on the combustible ground.
Do not place the device on high-pile carpets.
Do not use the device without the feet attached.

Warning
In order to avoid overheating and fire hazards, the device must not be covered!

Behavior in the event of an emergency

  1.  Switch the device off.
  2.  In an emergency, disconnect the device from the mains feed-in: Hold onto the mains plug while pulling the power cable out of the mains socket.
  3.  Do not reconnect a defective device to the mains.

Overheating protection
The device is provided with a safety thermostat which is activated by overheating of the device (when exceeding the operating temperature). Once the safety thermostat has switched itself on, the device will be turned off. When the device has cooled down sufficiently, the heating will be switched back on. Investigate the cause of overheating. If the safety thermostat does not switch in the event of overheating, the overheating protection will be tripped. In that case the device switches off completely. If so, please contact customer service to have the overheating protection replaced.

Device description

The designer glass convector TCH 2010 E / TCH 2011 E is used to generate warm air for interior spaces. The device generates heat by means of an electric heating element. The air surrounding the heating element is heated. The heated air rises through the air outlet and thus creates a natural suction that makes the cold room airflow into the device. The device is equipped with an integrated temperature sensor that controls the heating depending on the current and the desired room temperature. Using the touch panel integrated in the safety glass, you can set a target temperature value between 15 °C and 35 °C. Moreover, the device is equipped with a remote control that can be used for controlling all functions and settings. The feet’s integrated castors allow for a convenient positioning of the device inside the room. The castors are fitted with a parking brake so as to prevent the device from rolling away inadvertently. The functioning of the two devices is identical, they merely differ in appearance or to be precise in colour: The TCH 2010 E is white and the TCH 2011 E black.

Device depictionTROTEC-TCH-2010-E-Electric-Convector-
FIG-1

No. Designation
1 Display
2 Control panel
3 Foot with castors
4 Temperature sensor
5 On/off switch
6 Parking brake for castors

Transport

To make the device easier to transport, it is fitted with wheels. Before transporting the device, observe the following:

  •  Switch the device off.
  •  Release the brakes at the castors.
  •  Hold onto the mains plug while pulling the power cable out of the mains socket.
  •  Do not use the power cable to drag the device.
  •  Allow the device to cool down sufficiently.

Storage

Before storing the device, proceed as follows:

  •  Hold onto the mains plug while pulling the power cable out of the mains socket.
  •  Allow the device to cool down sufficiently.

When the device is not being used, observe the following storage conditions:

  •  Store the device in a dry location and protected from frost and heat.
  •  Store the device in an upright position where it is protected from dust and direct sunlight.
  •  If required, use a cover to protect the device from invasive dust.
  •  Place no further devices or objects on top of the device to prevent it from being damaged.
  •  Remove batteries from the remote control.

Unpacking the device

  1.  Open the cardboard box and take the device out.
  2.  Completely remove the packaging.
  3.  Fully unwind the power cable. Make sure that the power cable is not damaged and that you do not damage it during unwinding.

Assembly

Risk of injury due to incorrect assembly!
Local or national regulations may apply for installation, especially for wet rooms. We recommend to have the installation carried out by a qualified electrician

Risk of fire due to improper installation!
There is a risk of fire if the required minimum distances are not observed. Observe the “Installation” section in the “Assembly and start-up” chapter and the technical data in the “Technical annex” chapter.

Assembly of feet with castors

  1.  Place the device on a table or on a packaging board with the glass surface pointing down.
  2.  Fasten both feet (3) with 3 screws each.
  3.  Check the feet (3) for tight fit.
  4.  Set the device up in an upright and stable position.
  5.  If required, engage the parking brakes (6) by pushing the lever down.

Start-up

When positioning the device, observe the minimum distance from walls or other objects as described in the chapter Technical annex.TROTEC-TCH-2010-E
-Electric-Convector-FIG-4

  •  Before restarting the device, check the condition of the power cable. If there are doubts as to the sound condition, contact the customer service.
  •  Set the device up in an upright and stable position.
  •  Do not create tripping hazards when laying the power cable or other electric cables, especially when positioning the device in the middle of the room. Use cable bridges.
  •  Make sure that extension cables are completely unrolled.
  •  Make sure that no curtains or other objects interfere with the air flow.
  •  Do not position the device directly below a wall socket.
  •  Make sure that the device cannot come into contact with moisture or water .

Inserting batteries into the remote control

  1.  Press the upper part on the back of the remote control and pull the battery cover off the remote control.
  2.  Insert two batteries into the battery compartment according to the correct polarity.
  3.  Slide the battery cover back onto the remote control.

Connecting the power cable

  •  Insert the mains plug into a properly fused mains socket.
  •  Make sure that the power cable is guided along the back of the device. Never guide the power cable along the front of the device!

Operation

Avoid open doors and windows.

**Control panel

TROTEC-TCH-2010-E-Electric-Convector-
FIG-5**

No. Designation Meaning
8 Comfort heating mode indication Is displayed with a black frame when

comfort heating mode is activated.
9| Economy heating mode indication| Is displayed with a black frame when economy heating mode is activated.
10| Frost monitor heating mode indication| Is displayed with a black frame when frost monitor heating mode is activated.
11| Heating indication| Is displayed with a black frame when the heating is activated.
12| Infrared receiver| For signal reception from the remote control
13| TEMP button| For setting the desired room temperature
14| TIME button| For switching the timer function on and off (1 min to 24 h): 1 to 23 h in

increments of 1 h, 1 to 59 min in increments of 1 min

No. Designation Meaning
15 Decrease value

button

| For setting the desired room temperature (15 °C to 35 °C) or the number of hours and minutes for the timer (1 min to 24 h)
16| Increase value button
17| MODE button| For selecting the operating mode:

= Comfort heating mode

= Economy heating mode

= Frost monitor heating mode

18| Power button| For switching the device on or activating standby mode
19| Timer indication| Flashes when the timer is activated.
20| Hours/minutes

indication

| Indication of the number of hours and minutes during timer programming

Indication of remaining timer run-time

21| Temperature

indication

| Indication of the current room temperature during operation Indication of the desired room temperature during temperature adjustment

Switching the device on

Once you have completely installed the device as described in the chapter Assembly and start-up, you can switch it on.

  1.  Set the on/off switch (5) to I.
    •  An acoustic signal is emitted.
    •  The device is now in standby mode.
  2.  Press the power button (18).
    •  The device starts in frost monitor heating mode.
    •  The frost monitor heating mode indication (10) is displayed with a flashing black frame.

Setting the operating mode

Mode

The following types of heating can be selected:

  •  Comfort heating mode (heating capacity 2000 W)
  •  Economy heating mode (heating capacity 1000 W)
  •  Frost monitor heating mode

Press the MODE button (17) until the desired heating mode is selected.

  •  The selected mode and the heating indication (11) will be displayed edged in black.

Comfort heating mode

The device operates with a heating capacity of 2000 W until reaching the desired room temperature. Upon reaching the desired room temperature the device reduces its heating capacity to 1000 W. The comfort heating mode indication (8) continues to be displayed. If the determined room temperature exceeds the desired room temperature by 2 °C, the heating switches off. The heating indication (11) is no longer framed. If the determined room temperature falls below the desired room temperature by 2 °C, the heating switches back to comfort heating mode.

Economy heating mode

The device operates with a heating capacity of 1000 W until the determined room temperature reaches the desired room temperature. Then the heating switches off. The heating indication (11) is no longer framed. If the determined room temperature falls below the desired room temperature by 2 °C, the heating switches back to economy heating mode.

Frost monitor heating mode

In frost monitor heating mode the devices heats automatically if the room temperature is below 5 °C. This temperature cannot be changed.

Setting the desired room temperature

The room temperature determined by the temperature sensor (5) is displayed on the temperature indication (21). You can set the desired room temperature at any time. The room temperature is preset to 35 °C.

  1.  Press the TEMP button (13).
    •  The temperature indication (21) flashes.
    •  The desired room temperature is displayed.
  2.  Press the arrow buttons increase value (16) or decrease value (15) to adjust the desired room temperature. Setting is possible in the range between 15 °C and 35 °C in increments of 1 °C.
    •  The desired room temperature is saved and shown on the temperature indication (21) for approx. 5 seconds. Then the current room temperature is displayed again.

Setting the timer

The timer has the following functionality:

  • automatic switch-off upon expiry of a preset number of hours.

The timer run-time can be between 1 minute and 24 hours and can be adjusted in increments of 1 min.

Automatic switch-off

The device is switched on.

  1.  Press the TIME button (14).
  2.  Select the desired number of hours by use of the arrow buttons (15 or 16). The value range is between 1 and 23.
    •  The number of hours flashes on the hours/minutes indication (19).
  3.  Press the TIME button (14).
  4.  Select the desired number of minutes by use of the arrow buttons (15 or 16). The value range is between 1 and 59.
    •  The number of minutes flashes on the hours/minutes indication (20).
  5.  Press the TIME button (14).
    •  The desired time until automatic switch-off is saved.
    •  The timer indication (19) flashes.
    •  The time left until switch-off is shown on the hours /minutes indication (20) and counted down.
    •  In device will then switch to standby mode.

Notes regarding automatic switch-off:

  •  Manually switching the device off disables the automatic switch-off function.
  •  If you select 0 hours/minutes, the timer will be off.

Remote control

All settings of the device can also be made using the remote control included in the scope of delivery.

No. Designation Meaning
13 TEMP button Setting the desired room temperature
14 TIME button Switching the timer function on and off (1 min to 24 h): 1

to

23 h in increments of 1 h, 1 to 59 min in increments of 1 min

15| Decrease value button| Setting the desired room temperature (15 °C to 35 °C) or the number of hours and minutes for the timer (1 min to 24 h)
16| Increase value button
17| MODE button| For selecting the operating mode:

Comfort heating mode Economy heating mode Frost monitor heating mode

18| Power button| Switching the device on or activating standby mode
22| Transmitter| Sends signals to the device.

Shutdown

  1.  Switch the device off.
  2.  Hold onto the mains plug while pulling the power cable out of the mains socket.
  3.  Allow the device to cool down sufficiently.
  4.  Clean the device according to the Maintenance chapter.
  5.  Store the device according to the Storage chapter.

Errors and faults

The device has been checked for proper functioning several times during production. If malfunctions occur nonetheless, check the device according to the following list.

The device does not start:

  •  Check the power connection.
  •  Check the on-site fusing.
  •  Wait for 10 minutes before restarting the device. If the device is not starting, have the electrics checked by a specialist company or by Trotec.

The device is switched on, but the heating is not operating:

  •  Check the room temperature. The room thermostat may have switched off, because the desired room temperature has been reached.
  •  Check whether the overheating protection has tripped (see chapter Safety).
  •  The heating resistor might have blown. Have a defective heating resistor replaced by a specialist electrical company.
  •  The room thermostat might be defective. Have a defective room thermostat replaced by a specialist electrical company.

The air current is reduced:

Check the air inlet and outlet. Make sure that air inlet and outlet are not obstructed. Remove any dirt. Observe the minimum distance from walls or other objects according to the technical data.

The device does not respond to the infrared remote control:

  •  Check whether the distance between remote control and device is too large and reduce it if necessary.
  •  Make sure there are no obstacles, such as furniture or walls, between the device and the remote control. Ensure visual contact between device and remote control.
  •  Check the charging status of the batteries and change them if required.
  •  If the batteries have just been changed, check them for correct polarity.

Note
Wait for at least 3 minutes after maintenance and repair work. Only then switch the device back on.

The device still does not operate correctly after these checks:

Please contact the customer service. If necessary, bring the device to an authorized specialist electrical company or to Trotec for repair.

Maintenance

Activities required before starting maintenance

  •  Switch the device off.
  •  Hold onto the mains plug while pulling the power cable out of the mains socket.
  •  Allow the device to cool down completely.

Cleaning the housing

Clean the housing with a soft, damp and lint-free cloth. Make sure that no moisture enters the housing. Protect electrical components from moisture. Do not use any aggressive cleaning agents such as cleaning sprays, solvents, or alcohol-based or abrasive cleaners to dampen the cloth. Wipe the housing dry after cleaning.

Technical data

Parameter Value
Model TCH 2010 E
Housing colour white
Heating capacity 1000–2000 W
Setting range 15 °C to 35 °C
Mains connection 220–240 V /

50–60 Hz

| 220–240 V /

50–60 Hz

Power input| 2000 W| 2000 W
Nominal current consumption| 8.7 A| 8.7 A
Type of protection| IP24| IP24
Cable length| 1.5 m| 1.5 m
Plug type| CEE 7/7| CEE 7/7
Dimensions (depth x width x height)| 80 x 840 x

470 mm

| 80 x 840 x 470 mm
Minimum distance to walls and other objects

A: top: B: rear: C: side: D: front:

| ****


100 cm

50 cm

50 cm

50 cm

| ****


100 cm

50 cm

50 cm

50 cm

Weight| 8 kg| 8 kg
Remote control batteries| 2 x AAA/1.5V| 2 x AAA/1.5V

Information requirements for electrical local space heaters

Parameter Value / item
Model TCH 2010E

Heat output
Nominal heat output Pnom| 2 kW| 2 kW
Minimum heat output (indicative) Pmin| 1 kW| 1 kW
Maximum continuous heat output Pmax,c| 2 kW| 2 kW
Auxiliary electricity consumption
At nominal heat output elmax| NA| NA
At minimum heat output elmin| NA| NA
In standby mode elsb| 0.00096 kW| 0.00096 kW
Type of heat input
Manual heat charge control, with integrated thermostat| NA| NA
Manual heat charge control with room and/or outdoor temperature feedback| NA| NA
Electronic heat charge control with room and/or outdoor temperature feedback| NA| NA
Fan-assisted heat output| NA| NA
Type of heat output/room temperature control
Single-stage heat output, no room temperature control| NO| NO
Two or more manual stages, no room temperature control| NO| NO
With mechanic thermostat room temperature control| NO| NO
With electronic room temperature control| NO| NO
With electronic room temperature control plus day timer| YES| YES
With electronic room temperature control plus week timer| NO| NO
Other control options
Room temperature control, with presence detection| NO| NO
Room temperature control, with open window detection| NO| NO
With distance control option| YES| YES
With adaptive start control| NO| NO
With working time limitation| YES| YES
With black bulb sensor| NO| NO
Contact details| Trotec GmbH Grebbener Straße 7 D-52525 Heinsberg

Disposal

The icon with the crossed-out waste bin on waste electrical or electronic equipment stipulates that this equipment must not be disposed of with the household waste at the end of its life. You will find collection points for free return of waste electrical and electronic equipment in your vicinity. The addresses can be obtained from your municipality or local administration. You can also find out about other return options that apply for many EU countries on the website https://hub.trotec.com/?id=45090. Otherwise, please contact an official recycling center for electronic and electrical equipment authorized for your country. The separate collection of waste electrical and electronic equipment aims to enable the re-use, recycling and other forms of recovery of waste equipment as well as to prevent negative effects for the environment and human health caused by the disposal of hazardous substances potentially contained in the equipment. In the European Union, batteries and accumulators must not be treated as domestic waste, but must be disposed of professionally in accordance with Directive 2006/66/EC of the European Parliament and of the Council of 6 September 2006 on batteries and accumulators. Please dispose of batteries and accumulators according to the relevant legal requirements.

Only for United Kingdom
According to Waste Electrical and Electronic Equipment Regulations, 2013 (2013/3113) and the Waste Batteries and Accumulators Regulations 2009 (2009/890), power tools that are no longer usable must be collected separately and disposed of in an environmentally friendly manner.

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