TENVIS TWS864 Home security camera User Manual
- June 5, 2024
- TENVIS
Table of Contents
TENVIS TWS864 Home security camera
Instruction
Please read the instructions in the Quick Start Guide carefully before using the camera to avoid danger or loss. This manual is for use as a guide only. Graphics, pictures provided in the manual are for explanation and illustration purposes only, please refer to the actual product for specific standards. When installing the product, please make sure the product is firmly fixed. If the product lacks accessories or does not work properly, please contact the corresponding distributor for replacement in time and do not disassemble the product in any way. (The company assumes no responsibility for any problems caused by the modification or repair. )
Disclaimer
The descriptions in this manual are for the current products only, there may
be deviations in the process of updating product. And the company does not
provide any forms of warranty; the special and indirect damages caused by the
use of this manual or our products will not be compensated.
Attention
In the installation and use of the product, please strictly abide by the
electrical requirements of your country and area.
Package Contents
Basic Parameters
Toure Camera Overview
Quick Start Guide
The camera only supports 2.4G Wi-Fi with 802/b/g/n protocol, and does not
support 5G Wi-Fi. Before configuring the camera Wi-Fi, please set the router
parameters.
Mounting Device
- Use the base’s screw holes as a template to mark the drill spots. Remove base and drill holes on the marked spots.
- Install the 4 ribbed plastic anchors into wall. Put the device on the suitable location and use the screws too fix it.(If you are mounting the device to a wooden wall, you can screw the mount directly to the wall without anchors.)
- Pay attention to the following situations when mounting:
- Avoid direct sunlight
- Mind any plants or objects that may obstruct the view
- We suggest you mount within a 10 meter range of your router
Device Supported
Camera App supports Android 4.0+ or iOS 8.0+ system.
Ways to Download App
Method 1: Scan the QR code below to quickly download and install “TuyaSmart
Method 2: Search for and download “TuyaSmart ” in the App Store or Google Play
Store.
Register Account and Login App
When using TuyaSmart for the first time, please register and login in the
following steps.
Ways to Connect Camera to App
Turn on the power of the camera, connect the camera to App after the camera
finishes self-test. There are 3 ways to connect camera to App: connect via QR
Code, connect via Wi-Fi and connect via Ethernet cable.
Method 1: Connect via QR Code
After the camera is powered on ,open the App and use the camera lens to scan
the QR code on App.
Method 2: Connect via Wi-Fi
After the camera is powered on ,open the App and add camera via Wi-Fi
following the steps.
Method 3: Connect via Ethernet cable
After the camera is powered on ,open the App and add camera via Ethernet cable
following the steps.
Contact Us
We are always striving to be the best for our customers, and customer
satisfaction is of paramount importance to us. For any question or advice
about our product, please don’t hesitate to contact us and provide the
following
information: Mobile phone system and model TuyaSmart application version
number Camera firmware version
Device ID number
Screenshots, photos or videos of questions or suggestions
Details of questions or suggestions
E-mail address: support@tenvis.com
Call Center: 1-833-438-9277
Website: www.tenvis.com
FCC Statement
(FCC ID: 2ADGP-TWS864)
- This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions
- This device may not cause harmful interference.
- This device must accept any interference recelved, indluding interference that may cause undesired operation.
- Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment
NOTE:
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures
- Reorient or relocate the recelving antenna.
- Increase the separation between the equipment and recelver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technican for help.
FCC Radiation Exposure Statement:
This equipment comples with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.