PALOVUE SportSound Wireless Earbuds Earbuds User Manual

June 5, 2024
PALOVUE

PALOVUE SportSound Wireless Earbuds

Note: If you have any questions, please do not hesitate to contact: support@palovue.com, the PALOVUE support team is at your disposal.

PRODUCT OVERVIEW 

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Earbuds-1

RESTORE FACTORY SETTINGS (RESETTING AND PAIRING)

  1. Please place both TWS into the charging case and close the lid (about 3 seconds).
  2. Please open the lid of the charging case, and long-press the reset button inside the case(about 8-12 seconds), please note that you need to release your hand as soon as all 4 white lights above the reset button are on.
  3. Then you will see the light blinking slowly in the right or left touch area (Two sides flash quickly for about two seconds, and then the right/left side flashes slowly.), which means SportSound has been reset and is ready for pairing.
  4. Please continue to keep the lid open, then go to Bluetooth settings and select “Palovue SportSound” on your Bluetooth audio device.
    Once successful, there are two prompts: “pairing successful” and ” connected”.
    Once reconnected, there is a prompt “connected”.

WEARING 

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Steps:

To achieve the most comfortable fit and sound for your TWS, take time to test out the various tip sizes to find the best fitting size. It is normal to use differently sized tips in each ear.

  • Step 1: Place the earbuds into your each ear, like picture 1.
  • Step 2: Whirl the earbuds to be comfortable, like picture 2.
  • Step 3: Put on the ear hooks and adjust to fit your ears, ensure the Mic 1 align with mouth, like picture 3.

CHARGING

  • The TWS will start charging once they are placed into the charging case and the lid closed.
  • The charging case LED will indicate the charging status:
    • Charging: Solid red light on case.
    • Fully charged: Solid green light on case.

Note: To shortly press the button on the charging case, it will indicates the power of the case.

PALOVUE® TWS APP

The Palovue® TWS App lets you do the following:

  • Customize the touch control of your SportSound TWS Earbuds.
  • Update your earbuds when new features and improvements are available.
  • Open/Close the Noise Cancelling Mode. PALOVUE-SportSound-Wireless-Earbuds-3

TOUCH CONTROL (FACTORY DEFAULT) 

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Earbuds-4

TROUBLESHOOTING

  1. When there is no sound on one side of both earbuds or not being able to pair: please charge for one hour first and follow the above steps to factory reset, and then ignore the SportSound earbuds (if any) from the Bluetooth list of the phone and re-pair it.

  2. When PALOVUE SportSound APP can not be used normally: please uninstall, and then
    re-download it.

  3. If the other party finds your voice too low during the call or about wearing problems: please try to replace the ear-tips of different models, and then please follow the above-mentioned wearing style to wear and try to adjust the wearing position to get the best comfort.

WARM TIPS:

  1. After you get the product, please pick up the earbuds and remove a film between the charging pins and earbuds(The film is used to prevent the battery from running out during the shipping process), and then put the earbuds back into the charging case for charging, which can ensure that the product can be used effectively. Then, please reset it before use.

  2. Please clean the earbuds and charging post’s pogo pins regularly to avoid poor
    contact due to dirt.

  3. SportSound earbuds can be set in the SportSound APP to turn on/off the noise-reduction mode, and the first call after setting will take effect. (Note that the settings during the call cannot take effect immediately)

SUPPORT

If there is any questions or issues, please contact with PALOVUE Support Team, we will respond to you in 24 hours.
Email: support@palovue.com
www.palovue.com 
Manufacturer: FONERIC UNITED TECHNOLOGIES CO.,LTD. Made in China
FCC ID: 2ARYG-SPORTSOUND

FCC WARNING

Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user authority to operate the equipment.
Notes: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Note: If shielded cables or special accessories are required for compliance, a statement must be included which instructs the user to employ them, for example, Shielded cables must be used with this unit to ensure compliance with the Class B FCC limits.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation. PALOVUE-SportSound-Wireless-Earbuds-5

References

Read User Manual Online (PDF format)

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