LG LRONC0605 Top Freezer Refrigerator Owner’s Manual
- June 5, 2024
- LG
Table of Contents
LRONC0605 Top Freezer Refrigerator
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OWNER’S MANUAL
TOP FREEZER REFRIGERATOR
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
ENGLISH LRONC0705, LRONC0605
MFL69887018 Rev.00_050222
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
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2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING 6 CAUTION
7 PRODUCT OVERVIEW
7 Product Features
9 INSTALLATION
9 Before Installing 9 Choosing the Proper Location 10 Leveling 11 Turning on
the Power
12 OPERATION
12 Before Use 13 Control Panel 13 Defrosting Mode 14 Water Dispenser 15
Storing Food 17 Refrigerator Shelves 17 Ice Tray 18 Door Bins
19 MAINTENANCE
19 Cleaning
20 TROUBLESHOOTING
20 FAQs 20 Before Calling for Service
25 LIMITED WARRANTY
25 USA 29 CANADA
ENGLISH
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IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING You may be killed or seriously injured if you do not follow
instructions. CAUTION You may be injured or cause damage to the product if you
do not follow instructions. All safety messages will tell you what the
potential hazard is, tell you how to reduce the chance of injury, and tell you
what may happen if the instructions are not followed.
WARNING
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Installation
· To reduce the risk of injury to persons, adhere to all industry recommended
safety procedures including the use of long-sleeved gloves and safety glasses.
· Never attempt to operate this appliance if it is damaged, malfunctioning,
partially disassembled, or has missing or broken parts, including a damaged
cord or plug.
· Only connect this product to a dedicated grounded electrical outlet rated
for use with this product (115 V, 60 Hz, AC only). It is the user’s
responsibility to replace a standard 2-prong wall outlet with a standard
3-prong wall outlet.
· Do not use an outlet that can be turned off with a switch. Do not use an
extension cord. · The appliance must be positioned for easy access to a power
source. · When moving the refrigerator, be careful not to roll over or damage
the power cord. · Contact an authorized service center when installing or
relocating the refrigerator. · Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. · Keep packing materials out of
the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation. · Do not install the refrigerator in a damp or
dusty place where insulation on electrical parts may
deteriorate. · Do not place the refrigerator in direct sunlight or expose it
to the heat from heating appliances such as
stoves or heaters.
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4 IMPORTANT SAFETY INSTRUCTIONS
· Do not bend or pinch the power cord excessively or place heavy objects on
it.
Operation
· This appliance is intended to be used in household and similar applications
such as: – staff kitchen areas in shops, offices and other working
environments; – farm houses and by clients in hotels, motels and other
residential type environments; – bed and breakfast type environments; –
catering and similar non-retail applications.
· This product is not to be used for special purposes such as the storage of
medicine or test materials or for use on ships, etc.
· DO NOT allow children to climb, stand, or hang on the refrigerator doors or
on the shelves in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
· Do not allow children to climb into the refrigerator. They could be trapped
and suffocated. · Children should be supervised to ensure that they do not
play with the refrigerator. · Keep fingers out of pinch point areas;
clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby. · Do not touch frozen food
or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite. · Do not refreeze frozen food that has thawed
completely. Doing so may result in a serious health hazard. · Do not use an
adapter plug or plug the power plug into a multi-outlet extension cord. · If
the supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly
qualified person in order to avoid a hazard. · Do not operate the refrigerator
or touch the power cord with wet hands. · Do not modify or extend the power
cord. · Do not use an uncertified power outlet. Do not plug appliance into a
damaged wall outlet. · Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock. · In the event of a gas leak
(propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator
or power cord of the refrigerator. · Disconnect the power cord immediately and
contact an authorized service center if there is a strange noise, odor, or
smoke coming from the appliance. · Do not use any fuse (such as copper, steel
wire, etc.) other than a standard fuse. · Do not place or use an electrical
appliance inside the refrigerator, unless it is of a type recommended by the
manufacturer. · Do not put animals inside the appliance. · Do not place heavy
or fragile objects, liquid filled containers, combustible substances, or
flammable objects (such as candles and lamps) on the appliance. · If connected
to a circuit protected by fuses, use time delay fuse. · Keep ventilation
openings, in the appliance enclosure or in the built-in structure, clear of
obstruction. · Do not use mechanical devices or other means to accelerate the
defrosting process, other than those recommended by the manufacturer. · Do not
use electrical appliances inside the food storage compartments of the
appliance, unless they are of the type recommended by the manufacturer. · Do
not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
ENGLISH
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IMPORTANT SAFETY INSTRUCTIONS 5
Maintenance
· Do not use a hair dryer to dry the inside of the refrigerator. · Do not
light a candle to remove odors in the refrigerator. · In the event of a
refrigerant leak, move flammable objects away from the refrigerator. Ensure
the area is
adequately ventilated and contact an authorized service center. · Keep
flammable materials and vapors, such as gasoline, away from the refrigerator.
· This appliance is not intended for use by persons (including children) with
reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. · Unplug the power plug before cleaning
or repairing the refrigerator. · The refrigerator and freezer compartment
lights are interior LED lighting, and service should be performed by a
qualified technician. · Unplug the power plug immediately in the event of a
blackout or thunderstorm. · Turn the power off if water or dust penetrates
into the refrigerator. Call a service agent. · Do not store glass containers
or soda in the freezer compartment. Contents may expand when frozen, break the
container and cause injury. · Do not store, disassemble or repair the
appliance yourself or allow unqualified personnel to do so.
Disposal
· Junked or abandoned refrigerators are dangerous, even if they are sitting
for only a few days. When disposing of the refrigerator, remove the packing
materials from the door or take off the doors but leave the shelves in place
so that children may not easily climb inside.
· If disposing of a refrigerator, make sure the refrigerant and insulation
foam are removed for proper disposal by a qualified servicer. If you release
the refrigerant or throw away the insulation foam, you may be fined or
imprisoned in accordance with the relevant environmental law. Insulation foam
contains flammable blowing gas.
· When discarding the appliance, remove the door gasket while leaving the
shelves and bins in place, and keep children away from the appliance.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a
risk of electric shock. Check with a qualified electrician or service
personnel if you are in doubt whether the appliance is properly grounded. Do
not modify the plug provided with the appliance; if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
· Have a certified electrician check the wall outlet and wiring for proper
grounding. · Never unplug the appliance by pulling on the power cord. Always
grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in
a risk of fire and electric shock.
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6 IMPORTANT SAFETY INSTRUCTIONS
Risk of Fire and Flammable Materials
This appliance contains a small amount of isobutane refrigerant (R600a), which
is combustible. When transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If
a leak is detected, avoid any naked flames or potential sources of ignition
and air out the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may
be sited depends on the amount of refrigerant used. The room must be 10.8
square feet (1 square meter) in size for every 8g of R600a refrigerant inside
the appliance. The amount of refrigerant in your particular appliance is shown
on the identification plate inside the appliance. Never start up an appliance
showing any signs of damage. If in doubt, consult your dealer.
CAUTION
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Installation
· Do not install the refrigerator where there may be a danger of the unit
falling. · The refrigerator must be properly installed in accordance with the
Installation Instructions. · Do not connect this appliance to a GFCI (Ground
Fault Circuit Interrupter) outlet. If the appliance is
connected to a GFCI outlet, the outlet’s circuit breaker could be tripped. If
this problem occurs, reset the GFCI outlet’s circuit breaker. If the problem
continues, contact a qualified electrician and replace the GFCI outlet with a
non-GFCI outlet.
Operation
· Do not use aerosols near the refrigerator. · This appliance is intended to
be used only in domestic and similar applications. · Do not strike or apply
excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken. · Do not overfill or pack items too tightly into door bins.
Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
Maintenance
· Do not use strong detergents like wax or thinners for cleaning. Clean with a
soft cloth. · Remove foreign objects (such as dust and water) off the prongs
of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug. · Do not spray water
directly on the inside or outside of the refrigerator. · Do not clean glass
shelves or covers with warm water when they are cold. They may break if
exposed to
sudden temperature changes.
SAVE THESE INSTRUCTIONS
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PRODUCT OVERVIEW
PRODUCT OVERVIEW 7
Product Features
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
Interior
This feature is only available on some models.
ENGLISH
a Freezer Room This is where ice and frozen foods such as meat, fish, and ice
cream can be stored.
NOTE · The freezer compartment is designed for making ice and for short-term
storage of already frozen food.
The temperature in the compartment may not get cold enough to freeze fresh
food or to store foods such as ice cream safely.
b Ice Tray You can use this tray to produce and store ice.
c Fresh Room Drawer This is where food items are stored at a colder
temperature than the regular fridge area.
d LED Lamp The LED lamps inside the appliance light up when you open the door.
e Fridge Shelf This is where refrigerated foods and other items are stored.
NOTE · The shelf height can be adjusted by inserting the shelf in another
groove of different height.
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8 PRODUCT OVERVIEW
NOTE · Store the foods with higher moisture content at the front of the shelf.
· The actual number of shelves will differ from model to model.
f Vegetable Drawer This is where fruits and vegetables are stored to remain
fresh for as long as possible.
g Leveling Screws h Water Dispenser Tank
Stores water to supply the dispenser. It requires manual filling. i Fridge
Temperature Controller
This is where you can set the fridge temperature. j Fridge Door Basket
This is where small packages of refrigerated foods, drinks and sauce
containers can be stored. k Drip Tray l Back View
Product Specifications
The appearance and specifications listed in this manual may vary due to
constant product improvements. Electrical requirements: 115 V, 60 Hz
Model LRONC0705 LRONC0605
Top freezer refrigerator Top freezer refrigerator
Description
Net weight 75 lb (34kg) 68 lb (31kg)
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ENGLISH
INSTALLATION
Before Installing
Unpacking the Refrigerator
WARNING · Use two or more people to move and install the
refrigerator. Failure to do so can result in back injury or other injury. ·
The refrigerator is heavy. Protect the floor when moving the refrigerator for
cleaning or service. Always pull the refrigerator straight out when moving it.
Do not wiggle or walk the refrigerator when trying to move it, as floor damage
could occur. · Keep flammable materials and vapors, such as gasoline, away
from the refrigerator. Failure to do so can result in fire, explosion, or
death.
NOTE · Remove tape and any temporary labels from
your refrigerator before using. Do not remove any warning labels, the model
and serial number label, or the Tech Sheet that is located under the front of
the refrigerator. · To remove any remaining tape or glue, rub the area briskly
with your thumb. Tape or glue residue can also be easily removed by rubbing a
small amount of liquid dish soap over the adhesive with your fingers. Wipe
with warm water and dry. · Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove tape or glue. These products
can damage the surface of your refrigerator. · Reinstall or adjust shelves as
needed. Refrigerator shelves are installed in the shipping position. Reinstall
shelves according to your individual storage needs.
Choosing the Proper Location
Water
The refrigerator must be located where a water supply can be connected for the
automatic icemaker.
INSTALLATION 9
NOTE · The water pressure must be 20 – 120 psi or 138 –
827 kPa or 1.4 – 8.4 kgf/cm2. If the refrigerator is installed in an area with
low water pressure (below 20 psi or 138 kPa or 1.4 kgf/cm2), you can install a
booster pump to compensate for the low pressure.
Electricity
Use an individual, grounded outlet:115 Volts, 60 Hz, AC, 15 amps minimum.
WARNING · Do not overload house wiring and cause a fire
hazard by plugging in multiple appliances in the same outlet with the
refrigerator. · To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
Flooring
To avoid noise and vibration, the unit must be installed and leveled on a
solidly constructed floor. If required, adjust the leveling legs to compensate
for the unevenness of the floor.
NOTE · Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not recommended.
Ambient Temperature
Install this appliance in an area where the temperature is between 55 °F (13
°C) and 110 °F (43 °C). If the temperature around the appliance is too low or
high, cooling ability may be adversely affected.
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10 INSTALLATION
Dimensions and Clearances
· Check the dimensions of the appliance and the installation path to ensure
there is sufficient room to move the refrigerator through doors or narrow
openings.
· If an opening is too narrow to fit the refrigerator through, remove the
refrigerator doors. See Removing/ Assembling Doors and Drawers in this manual.
· The installation location chosen for the refrigerator should allow space
behind the unit for connections and airflow and space in front to open the
doors and drawers.
· Too small of a distance from adjacent items may result in lowered freezing
capability and increased electricity consumption charges. Allow at least 2
inches (50 mm) between the back of the refrigerator and the wall.
· Remember to allow enough room in front of the refrigerator to fully open the
doors.
B A
E F
C
D
G
–
Dimensions/Clearances
A Depth without Handle
B Width
C Height to Top of Case
D Height to Top of Hinge
E Back Clearance
F Depth without Door
G Depth (Total with Door Open 90°)
LRONC0705* 21 7/8″ (555 mm) 20 5/8″ (525 mm) 50 7/8″ (1292 mm) 51″ (1295 mm) 2″ (50 mm) 18 5/8″ (473 mm) 39 5/8″ (1008 mm)
LRONC0605* 21 7/8″ (555 mm) 20 5/8″ (525 mm) 44 5/8″ (1132 mm) 44 5/8″ (1135 mm) 2″ (50 mm) 18 5/8″ (473 mm) 39 5/8″ (1008 mm)
Leveling
Leveling the Refrigerator
The refrigerator has two front leveling legs. Adjust the legs to alter the
tilt from front-to-back or sideto side. If the refrigerator seems unsteady or
the doors do not close easily, adjust the refrigerator’s tilt, using the
instructions below:
1 Turn the leveling leg to the left to raise that
side of the refrigerator or to the right to lower it. It may take several
turns of the leveling leg to adjust the tilt of the refrigerator.
NOTE
· A flare nut wrench works best, but an open-end wrench will suffice. Do not
over-tighten.
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INSTALLATION 11
ENGLISH
2 Open the door, and check to make sure that
they close easily. If the door do not close easily, tilt the refrigerator
slightly more to the rear by turning both leveling legs to the left. It may
take several more turns, and be sure to turn both leveling legs the same
amount.
Turning on the Power
· After installing, plug the refrigerator’s power cord into a 3-prong grounded
outlet and push the refrigerator into the final position.
· Compressor will start operating 7 to 10 minutes after connecting the Power
Cord.
CAUTION · Connect to a rated power outlet. · Have a certified electrician
check the wall outlet
and wiring for proper grounding. · Do not damage or cut off the ground
terminal of
the power plug.
Position the Refrigerator
· Arrange the coil of tubing so that it does not vibrate against the back of
the refrigerator or against the wall. Push the refrigerator back to the wall.
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12 OPERATION
OPERATION
Before Use
Checklist
Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all
dust that accumulated during shipping.
CAUTION · Do not scratch the refrigerator with a sharp object or use a
detergent that
contains alcohol, a flammable liquid or an abrasive when removing any tape or
adhesive from the refrigerator. Remove adhesive residue by wiping it off with
your thumb or dish detergent.
· Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
Open the refrigerator door to ventilate the interior. The inside of the
refrigerator may smell like plastic at first. Remove any adhesive tape from
inside the refrigerator and open the refrigerator door for ventilation.
Connect the power supply. Check if the power supply is connected before use.
Wait for the refrigerator to cool. Allow the refrigerator to run for at least
two to three hours before putting food in it. Check the flow of cold air in
the freezer compartment to ensure proper cooling.
CAUTION · Putting food in the refrigerator before it has cooled could cause
the food to
spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation. This is normal.
The volume will decrease as the temperature decreases.
ENGLISH
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OPERATION 13
Control Panel
Depending on the model, some of the following functions may not be available.
The actual control panel may differ from model to model.
Setting the Temperature
Set the temperature to COLDER before using the refrigerator for the first
time. Wait two or three hours after connecting the appliance to the outlet
before storing food in the appliance. The temperature can be adjusted from
WARM to COLDEST. · The default refrigerator temperature is COLDER. · To lower
the refrigerator temperature, turn the control knob toward COLDEST. · To
increase the refrigerator temperature, turn the control knob toward WARM. ·
Only set the temperature control between COLDEST and OVER FREEZING if you want
to quick freeze
foods. When quick freezing is finished, set the control back to the COLDER
position. Leaving the control set between COLDEST and OVER FREEZING for a long
time can freeze items in the fresh food compartment.
a Only for quick freezing b For making ice c General setting
NOTE · Compressor will start operating 7 to 10 minutes after connecting the
power cord. · When setting the control knob to OFF, the refrigerator turns
off. · When you unplugged the appliance, wait at least 5 minutes before
plugging it in again.
Defrosting Mode
Using the Defrosting Mode
It is necessary to regularly defrost your refrigerator in order to ensure
effcient operation. The frost on the surface of the freezer room should not
exceed 1/4 inches (6 mm) before defrosting.
1 Before starting the defrosting, remove all
food from inside the refrigerator .
2 Press the defrost button a of the
temperature control knob.
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14 OPERATION
3 Once defrosting is complete, the defrost
button will return to normal position automatically.
4 If the frost of the freezer room exceeds 1/4
inches (6 mm), check and empty the drip tray b behind the fridge. 1)
Disassemble the drip tray with a
screwdriver. 2) Empty the drip tray. Dry it off and
reassemble it.
· Press the paddle a of the water dispenser to get cold water.
NOTE · If the cup rim is small, water may splash out of
the glass or miss it completely.
Water Dispenser
This feature is only available on some models.
Before Using the Water Dispenser
CAUTION · Do not hang on to or place heavy objects on the
refrigerator’s dispenser. · Keep children away from the dispenser. Children
may play with or damage the controls. · Dispense and throw away 2.5 gallons of
water
(flush for approximately 5 minutes) after installation. Do not dispense the
entire 2.5 gallon amount continuously. Press and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF. This is also necessary if the
refrigerator has not been used for a long time. · If water dispenses
unexpectedly, turn off the water supply and contact an LG Electronics Customer
Information Center.
NOTE · Some dripping may occur after dispensing. Hold
a cup beneath the dispenser for a few seconds after dispensing to catch all of
the drops.
Cleaning the Dispenser Tray
Wipe the entire area with a damp cloth. The dispenser tray may become wet
easily due to spilled water.
Cleaning the Dispenser Outlet
Wipe the dispenser outlet frequently with a clean cloth as it may get dirty
easily. NOTE · Lint from a cloth may adhere to the outlet.
Using the Water Tank
The water tank holds the water which is to be dispensed.
1 Open the cap on the top of the water tank.
Using the Dispenser
You can dispense water by pressing the lever.
2 Fill the water tank with potable water and
close the cap.
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OPERATION 15
3 Hold the water tank with both hands and pull
it up.
ENGLISH
WARNING · Fill with potable water only.
· Children should not be allowed near the dispenser tank.
· Do not fill the water tank with drinks other than water or fill with hot
water.
4 Remove the water valve a in the water tank
by turning it clockwise.
CAUTION · Do not apply excessive force or impact when
removing or assembling the water dispenser tank. Doing so can cause appliance
damage or injury.
NOTE · Before using the water tank after installing the
appliance, it should be washed before filling it with water. · Check if the
water tank has been placed on the appliance correctly. If it is not assembled
correctly, water may leak from the tank into the appliance. · If there is no
water in the water tank, the cold water function of the dispenser cannot be
used. Check if there is water in the water tank and then fill it with water if
there is not. · Wait at least 15 seconds before removing the water tank after
having dispensed water or ice from the dispenser. · Sound from the water tank
will be normal when supplying water to the dispenser. It is not a sign of
malfunction.
Cleaning the Water Tank
1 Remove the water tank cover.
5 Clean the water tank and the water valve in
running water. Wipe the inside and outside of the water tank and the fridge
door with a clean cloth.
6 Mount the water tank in the reverse order of
the removal process.
NOTE · Clean water tanks if they have not been used for
48 hours.
Storing Food
NOTE · If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on. Refrigerated foods that
are able to be frozen will stay preserved longer if stored in the freezer. ·
If you are leaving the refrigerator turned off for an extended period, remove
all food and unplug the power cord. Clean the interior, and leave the door
open to prevent fungi from growing in the refrigerator. · If doors are opened
or closed too often, warm air may penetrate the refrigerator and raise its
temperature. This can increase the running costs of the unit.
2 Empty the water tank.
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16 OPERATION
Food Storage Tips
Wrap or store food in the refrigerator in airtight and moisture-proof material
unless otherwise noted. This prevents food odor and taste transfer throughout
the refrigerator. For dated products, check date code to ensure freshness.
CAUTION · Do not overfill or pack items too tightly into door
bins. Doing so may cause damage to the bin or personal injury if items are
removed with excessive force.
· Do not store glass containers in the freezer. Contents may expand when
frozen, break the container and cause injury.
How to Store Food
· Butter or Margarine
– Keep opened butter in covered dish or closed compartment. When storing an
extra supply, wrap in freezer packaging and freeze.
· Cheese
– Store in original wrapping until used. Once opened, rewrap tightly in
plastic wrap or aluminum foil.
· Milk
– Wipe milk cartons. For coldest milk, place containers on an interior shelf.
· Eggs
– Store in original carton on interior shelf, not on door shelf.
· Fruit
– Do not wash or hull fruit until it is ready to be used. Sort and keep fruit
in original container in a crisper, or store in completely closed paper bag on
refrigerator shelf.
· Leafy Vegetables
– Remove store wrapping, trim or tear off bruised and discolored areas, wash
in cold water, and drain. Place in plastic bag or plastic container and store
in crisper.
· Vegetables with skins (carrots, peppers)
– Place in plastic bags or plastic container and store in crisper.
· Fish
– Freeze fresh fish and shellfish if they are not being eaten the same day
purchased. Eating fresh fish and shellfish the same day purchased is
recommended.
· Leftovers – Cover leftovers with plastic wrap or aluminum foil, or store in
plastic containers with tight lids.
NOTE · Do not store food with high moisture content
towards the top of the refrigerator. The moisture could come into direct
contact with the cold air and freeze. · Wash food before storing it in the
refrigerator. Vegetables should be washed, and food packaging should be wiped
down to prevent adjacent foods from being contaminated. · If the refrigerator
is kept in a hot and humid place, frequent opening of the door or storing a
lot of vegetables in the refrigerator may cause condensation to form. Wipe off
the condensation with a clean cloth or a paper towel.
Storing Frozen Food
Check a freezer guide or a reliable cookbook for further information about
preparing food for freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food. Do not put more
unfrozen food into the freezer than will freeze within 24 hours (no more than
2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in
the freezer for air to circulate around packages. Be careful to leave enough
room at the front so the door can close tightly.
Storage times will vary according to the quality and type of food, the type of
packaging or wrap used (how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are normal. This simply
means that moisture in the food and air inside the package have condensed,
creating ice crystals.
NOTE · Allow hot foods to cool at room temperature for
30 minutes, and then package and freeze. Cooling hot foods before freezing
saves energy.
Packaging
Successful freezing depends on correct packaging. When you close and seal the
package, it must not allow air or moisture in or out. If it does, you could
ENGLISH
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have food odor and taste transfer throughout the refrigerator and could also dry out frozen food. Packaging Recommendations · Rigid plastic containers with tight-fitting lids · Straight-sided canning/freezing jars · Heavy-duty aluminum foil · Plastic-coated paper · Non-permeable plastic wraps · Specified freezer-grade self-sealing plastic bags Follow package or container instructions for proper freezing methods. Do not use · Bread wrappers · Non- polyethylene plastic containers · Containers without tight lids · Wax paper or wax-coated freezer wrap · Thin, semi-permeable wrap
OPERATION 17
Ice Tray
This feature is only available on some models.
Using the Ice Tray
1 Pour potable water to the level indicated in
the picture. Do not overfill with water or ice cubes will be difficult to
remove.
Refrigerator Shelves
The shelves in the refrigerator are adjustable to meet individual storage
needs. Adjusting the shelves to fit items of different heights will make
finding the exact item you want easier.
Detaching/Assembling Shelves
CAUTION · Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to sudden temperature
changes or impact.
1 To detach, lift the rear of the shelf and pull it
out.
NOTE · For quick freeze, adjust the freezer dial to
Coldest position.
2 Twist the ice tray to remove the ice cubes.
NOTE · Do not bend the ice tray. Doing so may result in
damage to the tray.
2 To assemble, slide the shelf into the guides
until it stops.
· To remove ice cubes easily, pour water on the back of the tray or soak it in water before removing ice cubes.
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18 OPERATION
Door Bins
Detaching/Assembling Door Bins
The door bins are removable for easy cleaning and adjustment.
1 To remove the bin, simply lift the bin up and
pull straight out.
2 To assemble the bin, slide it in above the
desired support and push down until it snaps into place. CAUTION · Regularly
detach and wash the storage bins and shelves; they can become easily
contaminated by food. · Empty bin before removing it. · Do not apply excessive
force while detaching or assembling the storage bins. · Do not use the
dishwasher to clean the storage bins and shelves.
NOTE · Some bins may vary in appearance and will only
fit in one location.
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MAINTENANCE
Cleaning
WARNING · Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.
MAINTENANCE 19
To help remove odors, wash the inside of the refrigerator with a mixture of
baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking soda is completely
dissolved so it does not scratch the surfaces of the refrigerator.
ENGLISH
CAUTION · Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the refrigerator.
· Do not place your hand on the bottom surface of the refrigerator when
opening and closing the doors.
General Cleaning Tips
· Both the refrigerator and freezer sections defrost automatically; however,
clean both sections once a month to prevent odors.
· Wipe up spills immediately.
· Unplug the refrigerator or disconnect power before cleaning.
· Remove all removable parts, such as shelves.
· Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use abrasive or harsh cleaners.
· Hand wash, rinse and dry all surfaces thoroughly.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use cleaning waxes, concentrated detergents, bleaches, or cleaners containing
petroleum on plastic refrigerator parts.
Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch
or damage the material.
Condenser Coils
Use a vacuum cleaner with a brush or crevice attachment to clean the condenser
cover and vents. Do not remove the panel covering the condenser coil area.
Exterior
For products with black stainless steel exterior, spray glass cleaner on a
clean microfiber cloth and rub in direction of grain. Do not spray glass
cleaner directly at the display panel. Do not use harsh or abrasive cleaners.
For products with a standard stainless steel exterior, use a damp microfiber
cloth and rub in the direction of the grain. Dry with a paper towel to avoid
streaks. For stubborn stains and fingerprints, use a few drops of liquid dish
soap in water, and rinse with hot water before drying. Do not use abrasive or
harsh cleaners.
Inside Walls
· Allow freezer to warm up so the cloth will not stick.
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20 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator? A: The default
setting for the refrigerator is COLDER. Adjust these settings as necessary to
keep food at
desired temperatures.
Before Calling for Service
Review this section before calling for service; doing so will save you both
time and money.
Cooling
Problem Refrigerator is not cooling or has no power.
Cooling system runs too much.
Possible Cause & Solution
A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet,
and the outlet’s circuit breaker has tripped.
· Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
· Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.
The refrigerator control is set to OFF (some models).
· Turn the control ON. Refer to the ‘Setting the Temperature’ section for
proper temperature settings.
Refrigerator is in the defrost cycle.
· During the defrost cycle, the temperature of each compartment may rise
slightly. Wait 30 minutes and confirm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently installed.
· It may take up to 24 hours for each compartment to reach the desired
temperature.
Refrigerator was recently relocated.
· If the refrigerator was stored for a long period of time or moved on its
side, it is necessary for the refrigerator to stand upright for 24 hours
before connecting it to power.
Refrigerator is replacing an older model.
· Modern refrigerators require more operating time but use less energy due to
more efficient technology.
Refrigerator was recently plugged in or power restored.
· The refrigerator will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was added.
· Adding food and opening the door warms the refrigerator, requiring the
compressor to run longer in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need out of the refrigerator at
once, keep food organized so it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage Guide.)
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ENGLISH
TROUBLESHOOTING 21
Problem
Possible Cause & Solution
Cooling system runs too much.
Doors are not closed completely.
· Firmly push the doors shut. If they will not shut all the way, the “Doors
will not close correctly or pop open” section in Troubleshooting.
Refrigerator is installed in a hot location.
· The compressor will run longer under warm conditions. At normal room
temperatures (70 °F or 21 °C) expect your compressor to run about 40 % to 80 %
of the time. Under warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110 °F (43 °C).
Condenser / back cover is clogged.
· Use a vacuum cleaner with an attachment to clean the condenser cover and
vents. Do not remove the panel covering the condenser coil area.
Interior moisture buildup.
Doors are opened often or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the frequency and duration of
door openings.
Doors are not closed correctly. · See the “Doors will not close correctly or pop open” section.
Weather is humid.
· Humid weather allows additional moisture to enter the compartments when the
doors are opened leading to condensation or frost. Maintaining a reasonable
level of humidity in the home will help to control the amount of moisture that
can enter the compartments.
Defrost cycle recently completed.
· During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes and
confirm that the proper temperature has been restored once the defrost cycle
has completed.
Food is not packaged correctly.
· Food stored uncovered or unwrapped, and damp containers can lead to moisture
accumulation within each compartment. Wipe all containers dry and store food
in sealed packaging to prevent condensation and frost.
Food is freezing in the refrigerator compartment.
Food with high water content was placed near an air vent.
· Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly.
· If the temperature is too cold, adjust the control one increment at a time
and wait for the temperature to stabilize. Refer to the ‘Setting the
Temperature’ section for more information.
Refrigerator is installed in a cold location.
· When the refrigerator is operated in temperature below 41 °F (5 °C), food
can freeze in the refrigerator compartment. The refrigerator should not be
operated in temperature below 55 °F (13 °C).
Refrigerator or Freezer section is too cold.
Incorrect temperature control settings.
· If the temperature is too cold, adjust the control one increment at a time
and wait for the temperature to stabilize. Refer to the Control Panel for more
information.
Frost or ice crystals form on frozen food (inside of sealed package).
Condensation from food with a high water content has frozen inside of the food
package. · This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time. · Do not store
food items with high water content in the freezer for a long period of time.
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22 TROUBLESHOOTING
Problem
Possible Cause & Solution
Frost or ice crystals form on frozen food (outside of package).
Door is opened frequently or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. Increased moisture will lead to frost and condensation. To
lessen the effect, reduce the frequency and duration of door openings.
Door is not closing properly. · Refer to the “Doors will not close correctly or pop open” section in the Troubleshooting.
Refrigerator or Freezer section is too warm.
Refrigerator was recently installed.
· It may take up to 24 hours for each compartment to reach the desired
temperature.
The air vents are blocked. Cold air circulates from the freezer to the fresh
food section and back again through air vents in the wall dividing the two
sections.
· Locate air vents by using your hand to sense airflow and move all packages
that block vents and restrict airflow. Rearrange items to allow air to flow
throughout the compartment.
Doors are opened often or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the frequency and duration of
door openings.
Unit is installed in a hot location. · The refrigerator should not be operated in temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to either compartment.
· Adding food warms the compartment requiring the cooling system to run.
Allowing hot food to cool to room temperature before putting it in the
refrigerator will reduce this effect.
Doors are not closed correctly. · See the “Doors will not close correctly or pop open” section in the Troubleshooting.
Temperature control is not set correctly.
· If the temperature is too warm, adjust the control one increment at a time
and wait for the temperature to stabilize.
Defrost cycle has recently completed.
· During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes and
confirm the proper temperature has been restored once the defrost cycle has
completed.
Ice
Problem
Ice has bad taste or odor.
Possible Cause & Solution The food has not been stored properly in either compartment. · Rewrap the food. Odors may migrate to the ice if food is not wrapped properly. The interior of the refrigerator needs to be cleaned. · See the Maintenance section for more information.
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Water
Problem Dispensing warm water.
TROUBLESHOOTING 23
Possible Cause & Solution Refrigerator was recently installed. · Allow 24
hours after installation for the water storage tank to cool completely. The
water dispenser has been used recently and the storage tank was exhausted. ·
Depending on your specific model, the water storage capacity will range from
approximately 20 to 30 oz.
ENGLISH
Parts & Features
Problem
Possible Cause & Solution
Doors will not close correctly or pop open.
Food packages are blocking the door open. · Rearrange food containers to clear
the door and door shelves.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of
position. · Push bins all the way in and put crisper cover, pans, shelves and
baskets into their correct
positions. See the Operation section for more information.
The doors were removed during product installation and not properly replaced.
· Remove and replace the doors according to the Removing and Replacing
Refrigerator Handles and Doors section.
Refrigerator is not leveled properly. · See Door Alignment in the Refrigeration Installation section to level refrigerator.
Doors are difficult to open.
The gaskets are dirty or sticky.
· Clean the gaskets and the surfaces that they touch. Rub a thin coat of
appliance polish or kitchen wax on the gaskets after cleaning.
Door was recently closed.
· When you open the door, warmer air enters the refrigerator. As the warm air
cools, it can create a vacuum. If the door is hard to open, wait one minute to
allow the air pressure to equalize, then see if it opens more easily.
Refrigerator wobbles Leveling legs are not adjusted properly.
or seems unstable
· Refer to the Leveling and Door Alignment section.
Floor is not level. · It may be necessary to add shims under the leveling legs or rollers to complete installation.
Lights do not work.
LED interior lighting failure.
· The refrigerator compartment lamp is LED interior lighting, and service
should be performed by a qualified technician.
The interior of the refrigerator is covered with dust or soot.
The refrigerator is located near a fire source, such as a fireplace, chimney,
or candle.
· Make sure that the refrigerator is not located near a fire source, such as a
fireplace, chimney or candle.
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24 TROUBLESHOOTING
Noises
Problem Clicking Rattling
Whooshing
Gurgling Popping Sizzling Vibrating Dripping Pulsating or highpitched sound
Possible Cause & Solution
The defrost control will click when the automatic defrost cycle begins and
ends. The thermostat control (or refrigerator control on some models) will
also click when cycling on and off. · Normal Operation
Rattling noises may come from the flow of refrigerant, the water line on the
back of the unit, or items stored on top of or around the refrigerator. ·
Normal Operation
Refrigerator is not resting solidly on the floor. · Floor is weak or uneven or
leveling legs need to be adjusted. See the Leveling and Door
Alignment section.
Refrigerator with linear compressor was jarred while running. · Normal
Operation
Evaporator fan motor is circulating air through the refrigerator and freezer
compartments. · Normal Operation
Air is being forced over the condenser by the condenser fan. · Normal
Operation
Refrigerant flowing through the cooling system. · Normal Operation
Contraction and expansion of the inside walls due to changes in temperature. ·
Normal Operation
Water dripping on the defrost heater during a defrost cycle. · Normal
Operation
If the side or back of the refrigerator is touching a cabinet or wall, some of
the normal vibrations may make an audible sound. · To eliminate the noise,
make sure that the sides and back cannot vibrate against any wall
or cabinet.
Water running into the drain pan during the defrost cycle. · Normal Operation
Your refrigerator is designed to run more efficiently to keep your food items
at the desired temperature. The high efficiency compressor may cause your new
refrigerator to run longer than your old one, but it is still more energy
efficient than previous models. While the refrigerator is running, it is
normal to hear a pulsating or highpitched sound. · Normal Operation
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ENGLISH
LIMITED WARRANTY
LIMITED WARRANTY 25
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
WARRANTY PERIOD
Refrigerator/Freezer
Sealed System (Condenser, Dryer, Connecting Tube and
Evaporator)
Compressor
One (1) year from the date of original retail purchase
Five (5) years from the date of original retail purchase
Parts and Labor (internal/ Parts and Labor functional parts only)
Five (5) years from the date of original retail purchase
Parts and Labor
Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (Consumer will be charged for labor.)
· Replacement Products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
· Warranty start date will be ninety (90) days from manufacture date absent
valid proof of purchase.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate,
correct wiring, or correct unauthorized repairs.
us_main.book.book Page 26 Monday, May 2, 2022 12:44 PM
26 LIMITED WARRANTY
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of nature, or any other causes beyond the
control of LG.
· Damage or failure of the Product caused by unauthorized modification or
alteration, or if the Product is used for other than the intended purpose, or
any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes. · Damage or failure of the Product caused by
transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product,
unless such damage is reported within one (1) week of delivery. · Damage or
missing items to any display, open box, or discounted Product. · Refurbished
Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar
disclaimer. · Products with original serial numbers that have been removed,
altered, or cannot be readily determined. · Increases in utility costs and
additional utility expenses. · Any noises associated with normal operation. ·
Products used for other than normal and proper household use (e.g., commercial
or industrial use, offices, and recreational facilities or vehicles) or
contrary to the Product owner’s manual. · Costs associated with removal and
reinstallation of the Product for repairs. · Replacement of light bulbs,
filters, or any consumable parts. · The removal and reinstallation of the
Product if it is installed in an inaccessible location or is not installed in
accordance with the Product owner’s manual. · Damage or failure of the Product
resulting from misuse, abuse, improper installation, repair, or maintenance.
Improper repair includes the use of parts not authorized by LG. Improper
installation or maintenance includes installation or maintenance contrary to
the Product owner’s manual. · Damage or failure of the Product caused by the
use of parts, components, accessories (e.g., water filters, etc.), consumable
cleaning products, any other products, or services that are not authorized by
LG. · Shelves, door bins, drawers, handle and accessories, except for
internal/functional parts covered under this limited warranty. The cost of
repair or replacement under these excluded circumstances shall be borne by
You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call
1-800-243-0000 and select the
appropriate option from the menu. Or visit our website at http://www.lg.com Or
by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813
ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this
section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,
subsidiaries and affiliates, and each of their officers, directors, employees,
agents, beneficiaries, predecessors in interest, successors, assigns and
suppliers; references to “dispute” or “claim” shall include any dispute, claim
or controversy of any kind whatsoever (whether based in contract, tort,
statute,
ENGLISH
us_main.book.book Page 27 Monday, May 2, 2022 12:44 PM
LIMITED WARRANTY 27
regulation, ordinance, fraud, misrepresentation or any other legal or
equitable theory) arising out of or relating in any way to the sale, condition
or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by the AAA Rules. In such a situation, you
agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no
us_main.book.book Page 28 Monday, May 2, 2022 12:44 PM
28 LIMITED WARRANTY
later than 30 calendar days from the date of the first consumer purchaser’s
purchase of the product by either: (i) sending an e-mail to optout@lge.com,
with the subject line: “Arbitration Opt Out” or (ii) calling 1800-980-2973.
You must include in the opt out e-mail or provide by telephone: (a) your name
and address; (b) the date on which the product was purchased; (c) the product
model name or model number; and (d) the serial number (the serial number can
be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on
“Find My Model & Serial Number”). You may only opt out of the dispute
resolution procedure in the manner described above (that is, by e-mail or
telephone); no other form of notice will be effective to opt out of this
dispute resolution procedure. Opting out of this dispute resolution procedure
will not affect the coverage of the Limited Warranty in any way, and you will
continue to enjoy the full benefits of the Limited Warranty. If you keep this
product and do not opt out, then you accept all terms and conditions of the
arbitration provision described above.
us_main.book.book Page 29 Monday, May 2, 2022 12:44 PM
ENGLISH
LIMITED WARRANTY 29
CANADA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT,
OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS
ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair,
replace or pro rate the Product upon receipt of proof of the original retail
purchase. This limited warranty is valid only to the original retail purchaser
of the Product and applies only to a Product distributed, purchased from an
authorized retailer and used within Canada, as determined at the sole
discretion of LGECI.
WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture)
Refrigerator
Sealed System (Condenser, Dryer, Connecting Tube and Evaporator)
Linear / Inverter Compressor
One (1) year from the date of original retail purchase
One (1) year from the date of original retail purchase
Seven (7) years from the date of original retail purchase
Ten (10) years from the date of original retail purchase
Parts and Labor (internal/ Parts and Labor functional parts only)
Parts only (Consumer will Part only (Consumer will
be charged for labor)
be charged for labor)
· Replacement products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured, all at the sole discretion of LGECI.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL
OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS
SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR
ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH
THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW,
IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES
SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE,
WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH,
FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S
TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR
THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other
rights that vary from province to province depending on applicable provincial
laws. Any term of this Limited Warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s
terms.
us_main.book.book Page 30 Monday, May 2, 2022 12:44 PM
30 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to i) deliver, pick up, or install or; educate on how to
operate the Product; ii) correct wiring or plumbing; or iii) correct
unauthorized repairs or installations of the Product;
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service;
· Damage or failure caused by leaky or broken water pipes, frozen water pipes,
restricted drain lines, inadequate or interrupted water supply or inadequate
supply of air;
· Damage or failure resulting from operating the Product in a corrosive
atmosphere or contrary to the instructions outlined in the Product’s owner’s
manual;
· Damage or failure to the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of God, or any other causes beyond the
control of LGECI or the manufacturer;
· Damage or failure resulting from misuse, abuse, improper installation,
repair, or maintenance of the Product. Improper repair includes use of parts
not authorized or specified by LGECI. Improper installation or maintenance
includes installation or maintenance contrary to the Product’s owner’s
manual;.
· Damage or failure caused by unauthorized modification or alteration of the
Product, or if used for other than the intended household purpose/use of the
Product, or damage or failure resulting from any water leakage due to improper
installation of the Product;
· Damage or failure caused by incorrect electrical current, voltage or
plumbing codes;
· Damage or failure caused by use that is other than normal household use,
including, without limitation, commercial or industrial use, including use in
commercial offices or recreational facilities, or as otherwise outlined in the
Product’s owner’s manual;
· Damage or failure caused by the use of any accessories, components or
cleaning products, including, without limitation, water filters, that are not
approved/authorized by LGECI;
· Replacement of the water filter cartridge due to water pressure that is
outside the specified operating range or due to excessive sediment in the
water supply;
· Damage or failure caused by transportation and handling, including
scratches, dents, chips and/or other damage to the finish of the Product,
unless such damage results from defects in materials or workmanship and is
reported to LGECI within one (1) week of delivery of the Products;
· Damage or missing items to any display, open box, refurbished or discounted
Product;
· Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or any similar disclaimer;
· Products with original serial numbers that have been removed, altered or
cannot be readily determined at the discretion of LGECI;
· Increases in utility costs and additional utility expenses in any way
associated with the Product;
· Any noises associated with normal operation of the Product;
· Replacement of light bulbs, filters, fuses or any other consumable parts;
· Replacement of any part that was not originally included with the Product;
· Costs associated with removal and/or reinstallation of the Product for
repairs; and
· Shelves, door bins, drawers, handle and accessories to the Product, except
for internal/functional parts covered under this Limited Warranty.
· Coverage for “in Home” repairs, for products in-warranty, will be provided
if the Product is within a 150 km radius from the nearest authorized service
center (ASC), as determined by LG Canada. If your Product is located outside a
150 km radius from a ASC, as determined by LG Canada, it will be your
responsibility to bring the Product, at your sole expense, to the ASC for in-
warranty repair.
All costs and expenses associated with the above excluded circumstances,
listed under the heading, This Limited Warranty Does Not Cover, shall be borne
by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT
OUR WEBSITE:
Call 1-888-542-2623 and select the
appropriate option from the menu, or visit our website at http:// www.lg.com
ENGLISH
us_main.book.book Page 31 Monday, May 2, 2022 12:44 PM
LIMITED WARRANTY 31
PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF
OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF
GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH
IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR
PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LGECI Legal Team at 20
Norelco Drive, North York, Ontario, Canada M9L 2X6 (the “Notice of Dispute”).
You and LG agree to engage in good faith discussions in an attempt to amicably
resolve your claim. The notice must provide your name, address, and telephone
number; identify the product that is the subject of the claim; and describe
the nature of the claim and the relief being sought. If you and LG are unable
to resolve the dispute within 30 days of LG’s receipt of the Notice of
Dispute, the dispute shall be resolved by binding arbitration in accordance
with the procedure set out herein. You and LG both agree that, during the
arbitration proceeding, the terms (including any amount) of any settlement
offer made by either you or LG will not be disclosed to the arbitrator until
the arbitrator determines the dispute.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after LG’s receipt of the Notice
of Dispute, you and LG agree to resolve any claims between you and LG only by
binding arbitration on an individual basis, unless you opt out as provided
below, or you reside in a jurisdiction that prevents full application of this
clause in the circumstances of the claims at issue (in which case if you are a
consumer, this clause will only apply if you expressly agree to the
arbitration). To the extent permitted by applicable law, any dispute between
you and LG shall not be combined or consolidated with a dispute involving any
other person’s or entity’s product or claim. More specifically, without
limitation of the foregoing, except to the extent such a prohibition is not
permitted at law, any dispute between you and LG shall not under any
circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims
court, but that small claims court action may not be brought on a class or
representative basis except to the extent this prohibition is not permitted at
law in your province or territory of jurisdiction as it relates to the claims
at issue between you and LG.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
private and confidential, and conducted on a simplified and expedited basis
before a single arbitrator chosen by the parties under the provincial or
territorial commercial arbitration law and rules of the province or territory
of your residence. You must also send a copy of your written demand to LG at
LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco
Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by
your applicable provincial or territorial commercial arbitration legislation.
Judgment may be entered on the arbitrator’s award in any court of competent
jurisdiction. All issues are for the arbitrator to decide, except that, issues
relating to the scope and enforceability of the arbitration provision and to
the arbitrability of the dispute are for the court to decide. The arbitrator
is bound by the terms of this provision.
Governing Law. The law of the province or territory of your purchase shall
govern this Limited Warranty and any disputes between you and LG except to the
extent that such law is preempted by or inconsistent with applicable federal
or provincial/territorial law. Should arbitration not be permitted for any
claim, action, dispute or controversy between you and LG, you and LG attorn to
the exclusive jurisdiction of the courts of the province or territory of your
purchase for the resolution of the claim, action, dispute or controversy
between you and LG.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees unless you seek more than $25,000 in damages, in which
case the payment of these fees will be governed by the applicable arbitration
rules. Except as otherwise provided for herein, LG will pay all filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the applicable arbitration rules and this arbitration provision. If you
prevail in the arbitration, LG will pay your attorneys’ fees and expenses as
long as they are reasonable, by
us_main.book.book Page 32 Monday, May 2, 2022 12:44 PM
32 LIMITED WARRANTY
considering factors including, but not limited to, the purchase amount and
claim amount. Notwithstanding the foregoing, if applicable law allows for an
award of reasonable attorneys’ fees and expenses, an arbitrator can award them
to the same extent that a court would. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or
brought for an improper purpose (as measured by the applicable laws), then the
payment of all arbitration fees will be governed by the applicable arbitration
rules. In such a situation, you agree to reimburse LG for all monies
previously disbursed by it that are otherwise your obligation to pay under the
applicable arbitration rules. Except as otherwise provided for, LG waives any
rights it may have to seek attorneys’ fees and expenses from you if LG
prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely (1) on the basis of documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the applicable arbitration rules. If your claim
exceeds $25,000, the right to a hearing will be determined by the applicable
arbitration rules. Any inperson arbitration hearings will be held at the
nearest, most mutually-convenient arbitration location available within the
province or territory in which you reside unless you and LG both agree to
another location or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including
these arbitration procedures) is unenforceable, the remaining provisions will
continue in full force and effect to the maximum extent permitted by
applicable law. Should LG fail to enforce strict performance of any provision
of this Limited Warranty (including these arbitration procedures), it does not
mean that LG intends to waive or has waived any provision or part of this
Limited Warranty.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out;” or (ii) calling 1800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https:// www.lg.com/ca_en/support/repair-
service/schedule-repair and clicking on “Find My Model & Serial Number”).
In the event that you “Opt Out”, the law of the province or territory of your
residence shall govern this Limited Warranty and any disputes between you and
LG except to the extent that such law is preempted by or inconsistent with
applicable federal or provincial/territorial law. Should arbitration not be
permitted for any claim, action, dispute or controversy between you and LG,
you and LG agree to attorn to the exclusive jurisdiction of the courts of the
province or territory of your residence for the resolution of the claim,
action, dispute or controversy between you and LG.
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure. Opting out
of this dispute resolution procedure will not affect the coverage of the
Limited Warranty in any way, and you will continue to enjoy the full benefits
of the Limited Warranty. If you keep this product and do not opt out, then you
accept all terms and conditions of the arbitration provision described above.
Conflict of Terms. In the event of a conflict or inconsistency between the
terms of this Limited Warranty and the End User License Agreement (“EULA”) in
regards to dispute resolution, the terms of this Limited Warranty shall
control and govern the rights and obligations of the parties and shall take
precedence over the EULA.
References
- LG Electronics & Home Appliances | Shop Now | LG USA
- Request Product Repair Service | LG USA Support
Read User Manual Online (PDF format)
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