MYKI4 SMARTWATCH FOR KIDS User Guide
- June 5, 2024
- MYKI4
Table of Contents
MYKI4 SMARTWATCH FOR KIDS
Contents of the box
- Watch…………………………………………………………………….1
- USB charging cable…………………………………………………1
- User and safety guide……………………………………………..1
- Screwdriver…………………………………………………………….1
- Screw…………………………………………………………………….2
- Tweezers……………………………………………………………….1
Technical specifications
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Watch size: 56x41x16.3 mm
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Weight: 55 grams
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Housing: plastic & silicone
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Screen: Capacitive Touch 1.4” IPS 240×240 Pixels SIM card: Nano SIM
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Cellular Services: 4G (CAT4);
3G 3G (DC-HSPA + 4.2 / 2.2 Mbps); 2G (EDGE) Localization: GPS / Wi-Fi Scanner / LBS / AGPS USB: Pin to Pin -
NFC/Bluetooth: No/Yes
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Voice calls/Video calls: Yes/Yes
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Water resistance: IP67
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Battery: Rechargeable Li-ion battery (800 mAh) Operating temperature: -20°C to 45°C
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Radio frequency: 2412MHz ~ 2472MHz
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SAR value when worn on the body: less than 0.882 W/kg when worn on the arm.
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Bands:
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2G: Band 2 (1900MHz); Band 3 (1800MHz); Band 5
(850 MHz); Band 8 (900 MHz) -
3G: Band 1 (2100MHz); Band 2 (1900MHz);Band 5
850 MHz; Band 8 (900 MHz) -
4G: B1(2100 MHz); B2 (1900MHz); B3 (1800 MHz); B4 (1700 MHz); B5 (850 MHz); B7 (2600MHz); B8 (900 MHz); B12 (700MHz); B17 (700 MHz); B20 (800 MHz); B28A (700 MHz)
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SIM card
Choosing the right SIM card
MyKi 4 works with 4G (LTE) technology. Make sure the card is Nano SIM and has
active voice and data ser-vices. If the PIN code of the SIM card is active –
it must be deactivated before inserting it into the Watch. More information
can be found at:
https://mykifamily.com/help-and-support.
Make sure the Watch‘s battery is charged (if not – charge the device). Unscrew
the cap screw (note: with the screwdriver provided). Carefully open the cover
and insert the Nano SIM card into the slot with the chip facing up, according
to the instructions (note: before
inserting the Nano SIM card, make sure the watch is switched off). Close the
cover and tighten the screw. Af-ter inserting the SIM card, turn on the Watch
(by pressing and holding the SOS button). Wait for the Watch to turn on and
the connection sign/symbol to appear. From the home screen of the watch,
select the button with the visualized QR code, then register the device in the
MyKi application.
Creating an Аccount for the MyKi application
Skip this step if you already have an account.
- Scan the QR code from the box to download the MyKi application.
- Install the MyKi app for Android, iOS or Huawei.
- Log in to the application and create an account by following these steps:
- Select the „Register“ button.
- Enter your Email.
- Enter Password.
- Confirm the Password.
- Read and confirm the Privacy Policy.
- Read and confirm the Terms and Conditions.
- Select the „Register“ button.
Add the MyKi 4 Watch to the newly created account
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You can add a device to the account from the home screen of the application or from the Settings menu -> add new device.
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When adding a first device to the account, it is necessary to provide the following information about the user of the application:
- Name
- Phone number
- Photo (optional)
The application will create a default SOS contact which, after successfully adding the device to the application, will be displayed on the home screen of the Watch. Select the „Save“ button
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Follow the steps in the application to prepare the de-vice for registration or see the SIM card section writ-ten above. Scan the QR code from the Watch screen.
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Enter device information
- Select a photo of the device (optional)
- Enter a device name
- Enter a phone number for the device
- Select the „Save“ button Agree to the processing of data provided by the device.
Add a second device to an existing аccount
You can register a second MyKi 4 Watch to the same account using the Settings
-> Add New Device menu. You can switch between devices using the arrow (drop-
down menu) at the top of the app‘s home screen.
For more information visit www.mykifamily.com/help-and-
support.
SAFETY GUIDE
Terms of Use
This safety leaflet is applicable in accordance with the User‘s Guide, which is part of the MyKi 4 watch kit, hereinafter referred to as the „Watch“ or „Device“. More information can be found on the official website of MyKi™4 at: https://mykifamily.com/ By purchasing MyKi™4 you agree to read the safety instructions and follow them carefully to ensure the correct and safe use of the Watch.
Personal data
Using the Watch requires registration in the mobile application, for which
personal data of the user and the child can be collected (via the device)
including, but not limited to: name, email address, location, etc. By
activating the Device and registering in the application, the user declares
that he has read and agrees with the Privacy Policy.
Alterco Robotics EOOD is not responsible for the col-lection and processing of
personal data performed by the Internet and telecommunications providers for
whose services you are subscribed or whose SIM card is installed in the Watch.
Further information on the processing of personal data can be found in the
Privacy Policy in the MyKi Application, available during its installation and
in the user‘s account.
Safe use
- Carry the Device only on your hand.
- Keep the Device away from pacemakers or other medical devices.
- For best battery life, it is recommended to use it at a temperature between 0°C and 40°C.
- Do not expose the Device to direct sunlight for a long time. Do not expose the Device to open flames, do not heat it.
- Do not throw the device, scratch, or drop it. The De-vice is NOT stress-resistant.
- Always clean the Device with a clean, dry cloth. Do not use any cleaning products or chemicals! Preparations can damage the Device!
- Do not expose the product to high pressure water. The Watch is IP67 certified. The Device can last in calm water for up to 30 minutes at a depth of up to 1 m. The latter is valid with a tightly closed lid covering the SIM card slot.
- Do not place the Device directly on sand (on the beach, on the playground, etc.)
- In the event that your child breaks the Device, assemble the parts and do not allow them to swallow any of them. Small parts can cause suffocation or injury.
- Keep the Device away from your pets.
- Do not allow the Device to charge for more than 3 (three) hours. Always remove the charger from the wall outlet after fully charging the Device battery.
- Do not allow children to charge the battery without adult supervision.
- It is forbidden to charge the Device and / or plug a USB cable into it while it is on hand! Like many other electronic devices, the MyKi 4 generates heat during charging.
- Do not connect faulty USB cables and chargers to the Device.
- Do not open, strike, step on, or disassemble the De-vice or its parts.
- While driving, don‘t get distracted with the Device or mobile app! Driving is a priority!
- The product has not been tested for allergies. The Device should not be used in case of allergy to plastic and / or metal.
- Avoid contact with magnets.
- Do not disassemble or repair the Device yourself. If necessary, take it to an authorized service center.
- Update the Watch application regularly when new software versions appear!
Battery
- The Device contains a battery with a capacity of 800 mAh. The battery of MyKi 4 is charged via a USB cable, which is available in the box, at 5V, 0.5-1.5A.
- Fully charge the battery before using it for the first time or when the Watch has not been used for a long time.
- Improper connection of the USB cable may damage the Device.
- The MyKi 4 battery is not removable! Please do not attempt to remove the battery yourself!
- To remove the battery, you need to contact authorized service center.
- To contact the service center, call: +359 2 988 69 54 Damages caused by improper use of the Device are not covered by the legal guarantee and Alterco Robotics EOOD is not liable for damages caused by improper use.
Alterco Robotics EOOD is not responsible for any damages caused by non- compliance with the General Terms of Use of MyKi watches™:
https://mykifamily.com/obshti-usloviya and these User and Safety Guide.
Right of withdrawal
Тhe consumer who has purchased MyKi 4 may exercise his/her rights under a sale
contract, including right to withdraw and guaranties, against the merchant
from whom the consumer have purchased the Device.
Simplified EU Declaration of Conformity
Hereby, Allterco Robotics EOOD declares that the radio equipment type Myki
Watch 4 is in compliance with Directive 2014/53/EU, 201435/EU, 2014/30/EU,
2011/65/EU. The full text of the EU DECLARATION of CONFORMITY is available at
the following Web ad-dress: https://mykifamily.com/myki_docs/Conformi-
ty_Declaration_MyKi_4_EN.pdf
Manufacturer details:
Manufacturer: Allterco Robotics EOOD, UIC: 202320104 Address: 103 Cherni Vrah
Blvd., Sofia 1407, Bulgaria Tel.: +359 2 988 69 54
Email: support@mykifamily.com
In case of changes in the contact details, they will be published by the
manufacturer on the official website of the device:
www.mykifamily.com
Guarantee terms
The Device has a 2 (two) year legal guarantee from the date of purchase.
Please keep this part of the leaflet. To exercise the rights under the legal
guarantee, you must present it together with the original invoice and/or
receipt certifying the purchase of the Device. The provision of the legal
guarantee is the responsibility of the merchant from whom the Device was
purchased. All complaints in connection with the application of the legal
guarantee should be addressed to the Merchant from whom the device was
purchased.
The guarantee and post-guarantee service of the de-vice is performed only by
authorized services of Allterco or its partners.
Warranty claims may be rejected in all cases of improper use or non-intended
use, including, but not limited to:
- When the Watch has been repaired by an unauthorized service center or an unauthorized person;
- In the event of defects in the Watch or any of its components, including the wristband, caused by improper use, transport, installation, operation or storage (overload, mechanical damage, shock, drooping, force exertion, exposure to temperature, humidity and liquids or other factors outside the permissible limits), use of the product for other purposes or in a manner other than as described in this User and Safety Guide.
- In case of use with defective or non-original chargers, cables, batteries, information carrier, including SIM cards;
- In case of an attempt to replace or manipulate the software;
- In case of differences between the data in the purchase documents and the product, as well as in case of suspicion of forgery of a document;
- In case of technical problems, for questions related to service and maintenance, as well as questions about problems related to the Device, its function-ing and the application, read the „Questions and Answers“ section of the site www.mykifamily.com write to us at support@mykifamily.com
In case of software problems, read the „Questions and Answers“ section on the website www.mykifamily.com, write to us at support@mykifamily.com or call us: +359 2 988 69 54
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