HQWT-B-P2W Lutron Palladiom QS Wallstations Instruction Manual

June 4, 2024
PALLADIOM

Josh.ai Ready Wallplate
Installation Instructions
Please Read Before Installing

HomeWorks Palladiom Keypads Architectural Matte Wallplates
HQWT-B-P2W LWT-U-PN-P-BL
HQWT-B-P3W LWT-U-PN-P-WH
HQWT-B-P4W LWT-U-NP-P-BL
HQWT-B-PRW LWT-U-NP-P-WH

Contents Included with the Josh.ai Ready Wallplate

1 Adapter
1 Cradle
1 Wallplate
4 Screws
Note: Wallplates are not reversible. LWT-U-PN-XX part numbers are for installations with the Palladium Keypad on the left and LWT-U-NP-XX are for installations with the palladium Keypad on the right. For use with Josh Nano.
Use these instructions to install the model numbers listed above.
Important Notes

Install in accordance with all national and local electrical codes.
Lutron recommends that wall stations be installed by a qualified electrician.
Do not connect high-voltage power to low-voltage terminals.
Improper wiring can result in personal injury or damage to the control or to other equipment.
Environment: Ambient operating temperature: 32 °F to 104 °F (0 °C to 40 °C), 0 to 90% humidity, non-condensing. Indoor use only.
Cleaning: To clean, wipe with a clean damp cloth. DO NOT use any chemical cleaning solutions.
Wall boxes: U.S. style wall box: 3.7 in (95 mm) H × 1.8 in (46 mm) W × 2.8 in (70 mm) D
Keypad Wiring
• The total length of wire on a wired QS link is not to exceed 2000 ft (610 m).
• Wiring may be in a daisy-chain, star, or T-tap configuration.
System Programming: Programming and activation (addressing) must be accomplished through the system software.
Engraving: Refer to the system software for button engraving instructions.
Dynamic Backlighting Management (DBM) : Unit is equipped with a light sensor and light pipe at the bottom of the keypad to aid in automatic adjustment of LED  acklighting. DO NOT paint or obstruct sensor in any way. Josh Ready Wallplates must all use plastic Palladiom buttons.
Button kit replacement. When replacing button kits, only 3BRL and 4B configurations are interchangeable. All others must be kept the same. For example, 2B replaced with a 2B kit or a 3B replaced with a 3B kit.

Keypad Assembly

Note: When installing the Josh Nano, the two sets of two Phillips head screws and two clear DBM light pipes must be removed from the top and bottom of the adapter so that the cradle can be installed. Once removed, the two light pipes can be discarded.
¹ DO NOT paint or obstruct sensor in any way.
²DO NOT remove DBM light pipes on keypad side.

Installation

  1. WARNING — Shock Hazard. May result in serious injury or death. Turn off power at the circuit breaker before installing the unit.
    HQWT B P2W Lutron Palladiom QS Wallstations - Figure 1

  2.  Connect to wired QS link.
    a. Strip insulation 3/8 in (10 mm).
    b. Unplug keypad terminal block from the back of the keypad.
    c. Connect wiring to the terminal block as shown.
    d. Plug the keypad link terminal block back into the keypad.
    Note: Josh Core and Josh Nano are sold separately. Install Josh Nano into the circular opening in the wall plate. Please reference www.josh.ai/setup/nano for wiring and installation instructions.

  3. Push all wires back into the wall box.  Do not pinch the wires.

  4. Snap the keypad assembly onto the wallplate adapter.

  5. Turn on the power.

Palladium Keypad Troubleshooting Guide

Symptom Possible Causes
No communication with the processor. •Miswire or loose connection at the

wired QS link.
•Keypad has not been programmed or has been programmed incorrectly.
Backlit keypad text scrolls quickly from bottom to top.| •No communication with the processor.
•Miswire or loose connection at the wired QS link.
Keypad buttons do not work; backlit text does not become brighter when pressed.| •Keypad is miswired.
•Keypad is not powered.
•Keypad has not been programmed or has been programmed incorrectly.
The backlit text does not tum on.| •Make sure the DBM sensor on the bottom of unit is not covered or painted over.
•Miswire or loose connection at the keypad(s) or processor on the wired QS link.
•Keypad has been programmed incorrectly.
Keypad buttons do not function as intended.| •Keypad has not been programmed or has been programmed incorrectly.
Button text appears upside down.| •The button kit is installed upside down. Remove the bulk unit and rotate the button kit.

For troubleshooting information regarding the Josh Nano, please reach out to help@josh.ai
Returning Keypads to Factory Settings
Returning a keypad to its Factory Settings will remove the keypad from the system and erase all programming.

  1. Triple tap any button on the keypad (except raise / lower). DO NOT release after third tap.
  2. Keep the button pressed on the third tap until all the LEDs start to flash slowly (approximately 3 seconds).
  3. Immediately release the button and triple tap the button again.
    The LEDs on the keypad will flash quickly.
    The keypad has now been returned to Factory Settings.

Warranty
https://www.lutron.com/TechnicalDocumentLibrary/043492.pdf

Hawt logo 1
PALLADIUM

041853
P/N 041853 Rev. A
03/2022

RN 041853 Re… A 032322
Model LWT-IWN. P- XX shown
Palladium QS Keypads
24-36 V= 30 mA
Typical Power Consumption: 0.72 W
PFI V /SFI V /NFrAb Chas,7
Customer Assistance:
U.S.A. / Canada: 1.844.LUTRON1 | Europe: +44.(0)20.7680.4481
Mexico: +1.888.235.2910 | Brazil: +55 (11) 3257-6745
Other Countries: +1.610.282.3800
www.lutron.com/support | forums.lutron.com

References

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