COSTWAY PV10009 Wooden Cat Litter Box Instruction Manual
- June 1, 2024
- COSTWAY
Table of Contents
COSTWAY PV10009 Wooden Cat Litter Box
Product Information
Specifications
- Product Name: Cat House
- Model Number: PV10009
- Fastening System: Cam Lock Fastening System
Product Usage Instructions
Before You Start
Read all instructions carefully and keep them for future reference.
Separate and count all parts and accessories. Follow the assembly steps in
order. It is recommended to assemble all elements close to the intended usage
area to avoid unnecessary movement after assembly. Place the product on a
flat, stable surface.
Assembly Steps
- Sort and count all parts according to the provided list.
- Follow the assembly diagram for the Cam Lock Fastening System.
- Secure the parts using the Cam Lock Fastening System as shown in the diagram.
- Ensure all parts are tightly secured for stability.
FAQ
-
Q: How do I contact customer support for assistance?
A: You can reach our customer support team via email at the following addresses:- USA: cs.us@costway.com
- AUS: cs.au@costway.com
- GBR: cs.uk@costway.com
- ITA: cs.it@costway.com
- POL: sklep@costway.com
- DEU: cs.de@costway.com
- FRA: cs.fr@costway.com
- ESP: cs.es@costway.com
-
Q: What should I do if I encounter difficulties during assembly?
A: If you face any difficulties during assembly, please refer back to the instructions, ensure all parts are correctly aligned, and contact customer support for further assistance.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
Parts List
Hardware List
Assembly Instruction
Return/Damage Claim Instructions
-
DO NOT discard the box/original packaging.
In case a return is required, the item must be returned in the original box. Without this, your return will not be accepted. -
Take a photo of the box markings.
A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts. -
Take a photo of the damaged part (if applicable).
A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged. -
Send us an email with the images requested.
Email us directly from the marketplace where your item was purchased with the attached images and a description of your claim.
Contact Information
- USA office: Fontana
- AUS office: Truganina
- GBR office: Ipswich
- ITA office: Milano
- POL office: Gdańsk
- DEU office: FDS GmbH, Neuer Höltigbaum 36, 22143 Hamburg, Deutschland
- FRA office: Saint Vigor d’Ymonville
If you’re having difficulty, our friendly customer team is always here to help.
- USA: cs.us@costway.com
- AUS: cs.au@costway.com
- GBR: cs.uk@costway.com
- ITA: cs.it@costway.com
- POL: sklep@costway.com
- DEU: cs.de@costway.com
- FRA: cs.fr@costway.com
- ESP: cs.es@costway.com.