OSMC Vero V 4K Media Player Streamer User Guide
- June 9, 2024
- OSMC
Table of Contents
OSMC Vero V 4K Media Player Streamer
Product Information
- Name: OSMC Vero
- Model: Vero V
- Rating: Input 5.0V 2A
Safety Information
FCC and CE Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Product Usage Instructions
- Hold the Home and OK buttons on the OSMC Remote to activate the remote.
- Connect one end of the supplied HDMI cable to your AV receiver or TV and the other end to the Vero.
- Connect the power supply to the device first, ensuring it is not yet plugged in at the mains.
- Optional: if you are using optical audio, connect a cable to the device and your receiver.
- Turn on your TV and ensure the correct source is set for the new Vero.
- Plug the Vero power supply in to the mains.
- Your Vero will take a few moments to boot for the very first time. You can follow the on-screen instructions to get set up.
- You may wish to manually configure your audio settings. This can be done by going to Settings System Audio.
- You need to pair your remote controller with your device. You can do this by holding the Home and OK keys for a few seconds.
- OSMC releases regular software updates which will continually improve and enhance the OSMC experience. You can update your Vero by going to My OSMC Updates. We recommend that you do this to ensure that you are running the latest version of OSMC.
- If you experience any difficulty in operating your Vero or getting it set up, refer to the list of common issues in the Troubleshooting section of the user manual. Do not attempt to repair the device yourself, and do not open the unit as there is a risk of electric shock.
- If you need further help and support, visit the OSMC Website ( https://osmc.tv).
Quick Start Guide
- Congratulations on your purchase of a Vero V. We hope that you enjoy this product and it serves you well for many years.
In your Vero package, you should find:
- This manual
- The Vero device
- The Vero remote controller
- A power supply
- An HDMI cable
To get set up:
- Hold the Home and OK buttons on the OSMC Remote to activate the remote
- Connect one end of the supplied HDMI cable to your AV receiver or TV and the other end to the Vero
- Connect the power supply to the device fi rst, ensuring it is not yet plugged in at the mains
- Optional: if you are using optical audio, connect a cable to the device and your receiver
- Turn on your TV and ensure the correct source is set for the new Vero
- Plug the Vero power supply in to the mains.
- Your Vero will take a few moments to boot for the very fi rst time. You can follow the on-screen instructions to get set up.
- You may wish to manually confi gure your audio settings. This can be done by going to Settings System Audio.
Pairing remote
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You need to pair your remote controller with your device. You can do this by holding the Home and OK keys for a few seconds
Staying updated -
OSMC releases regular software updates which will continually improve and enhance the OSMC experience. It’s possible that there are new updates for your Vero which will improve system performance; deliver new functionality and resolve any teething issues.
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You can update your Vero by going to My OSMC Updates. We recommend that you do this to ensure that you are running the latest version of OSMC.
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Your Vero will prompt you automatically when future updates are available for installation.
Troubleshooting
- You may experience some difficulty in operating your Vero or getting it set up.
- We have assembled a list of common issues.
- Do not attempt to repair the device yourself, and do not open the unit as there is a risk of electric shock.
| Problem | Solution |
|---|---|
| The device is not turning on | Check that the device is plugged in to the |
mains. You should see the on screen display when the device is booting
There is no picture on the screen| Ensure that the HDMI cable is connected to
your receiver correctly; and that the TV is on the correct source. Try another
TV to rule out a localised issue
There is no sound| Ensure that you have configured your audio settings
correctly
The remote controller does not work| The plastic tab should be removed from
the battery lid. A LED is visible during operation. If no LED is visible,
change the battery. If the LED is visible but the remote does not work, re-
pair the remote.
Getting further help and support
- You may need some further help with using your new Vero.
- You can usually get help and advice from the OSMC Website ( https://osmc.tv).
The following resources are available:
- The OSMC Wiki
- The OSMC Community Forums
- Contact information to talk to the OSMC customer service team.
Product information
- Name: OSMC Vero
- Model: Vero V
- Rating: Input 5.0V 2A
FCC
Compliance Statement
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions
- This device may not cause harmful interference,
- this device must accept any interference received, including interference that may cause undesired operation.
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment has been tested and found to comply with the EMC Directive 2004/108/EC and Low Voltage Directive 2006/95/EC.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm
between the radiator &your body.
Warranty Information
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OSMC offers a one-year warranty for this product. This OSMC limited warranty covers your Vero hardware product, along with any accessories received with the hardware product, (“Warranted Product”) under normal use conditions for manufacturing defects or hardware component failures in your Warranted Product that is still within warranty. Accessories sold separately are covered by the applicable warranty accompanying the accessory. This warranty is for the original owner only and cannot be transferred to another party (including a buyer of a used Warranted Product). If you give or sell the Warranted Product, this Limited Warranty will end although this does not affect any rights that the new owner has under applicable consumer laws.
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OSMC will repair, or if repair is not reasonably possible, replace your defective Warranted Product. Replacement parts and/or products may include new or refurbished parts or products and are warranted only until the expiration of the original Warranty Period.
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This does not affect any rights that you have under applicable consumer laws including the right to claim a refund.
OSMC is not responsible for any interoperability or compatibility issues that may arise when (a) products, software, or options not supplied or supported by OSMC are used; (b) confi durations not supported, provided or approved by OSMC are used; (c) parts intended for one system are installed in another system of a diff erent make or model. -
OSMC will have no obligations under this warranty with respect to the following: (a) Warranted Product hardware that has no defects in materials or workmanship, (b) cosmetic damage; (c) normal wear and tear; (f) expendable or consumable parts [unless provided by OSMC and under warranty]; (e) defects or damage to the Warranted
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Product arising from or related to: (1) any modifi cations, alterations, tampering, repair, or servicing by any party other than OSMC or its authorized representatives; (2) handling, transit, storage, installation, testing, maintenance, or use not in accordance with the Warranted Product documentation; (3) abuse, negligence, neglect, accidents, or misuse; (4) third party software or viruses; or software loss or data loss that may occur during repair or replacement; (5) fi re or spillage of food or liquid, external electrical fault, or any acts of God (such as, but not limited to, lightning), or any other external factor beyond our reasonable control.
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OSMC IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. OSMC IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF
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ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY OSMC WHEN THE PRODUCT IS MANUFACTURED.
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Before returning any Warranted Product for service, it is recommended that you back up data and remove any confi dential, proprietary, or personal information.
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If you are experiencing a problem, or if you believe that your product is defective, please contact the OSMC Customer Care team via our Website.
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This limited warranty applies only to the original purchases of the Warranted Products from a retailer, mail order operation, or on-line retail store; this warranty will not extend to any person that acquires a Warranted Product on a used basis.
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Although OSMC agrees to the repair or replacement of any defective Warranted Product as described in this warranty, OSMC does not guarantee that the operation of the
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Warranted Product will be uninterrupted or error free. OSMC may, at its sole discretion, use new or refurbished parts or units to meet the conditions of this warranty.
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For more info visit osmc.tv