SNOWJOE 24V-AGR100 Cordless Earth Auger User Manual

: June 10, 2024
: SNOW JOE

SNOWJOE 24V-AGR100 Cordless Earth Auger

SNOW-JOE-24V-AGR100-Cordless-Earth-Auger-product

24V Cordless Earth Auger

This cordless earth auger is designed to dig holes in the ground and is intended for non-commercial use only. It comes with a 6-inch by 30-inch auger bit and has a maximum recommended depth of approximately 30 inches.

Safety Instructions

All operators must read the safety instructions before using the product to prevent electric shocks, fire, and/or serious injury. This tool is not intended for use by children or by unassisted, unsupervised persons whose physical, sensory, or mental capabilities prevent them from using it safely. Children should be supervised to ensure they do not play with the tool.

Work Area Safety

Make sure to use the product in a safe work area and follo basic safety precautions to reduce the risk of fire, electric shock, and personal injury.

Battery & Charger Safety Instructions

Use only official 24V iON+ designated chargers and battery packs to reduce the risk of injury. Do not use a battery pack or produc that has been damaged or modified as it may exhibit unpredictable behavior resulting in fire, explosion, or risk of injury. Do not modify or attempt to repair the product or the battery pack except as indicated in the instructions for use and care. Have your battery pack serviced by a qualified repair person using only identical replacement parts.

Maintenance & Storage

Do not use detergents, acids, alkaline solutions, bleaches, or solvents such as acetone to clean your tool as these substances maydamage the plastic housing of the machine. Store the product safely indoors to prevent damage during thunderstorms or lightning.

Product Usage Instructions

Make sure the battery is fully charged before use.
Attach the auger bit to the product.
Place the auger bit on the ground where you want to dig a hole.
Hold the product firmly with both hands and press the trigger to start drilling.
Use caution and follow safety guidelines while using th product.
When finished, release the trigger and turn off the product.
Detach the auger bit from the product and store the product safely indoors.

IMPORTANT

Safety Instructions
All Operators Must Read These Instructions Before Use
Always follow these safety guidelines. Failure to do so may result in electric shock, fire and/or serious injury.

Product Description

This cordless earth auger is intended for noncommercial use only.
The auger is designed to dig holes in the ground. It is not suitable for use on ice. The recommended maximum depth for this auger is approximately 30″ (76 cm).

General Safety

WARNING! This tool is not intended for use by children or by unassisted, unsupervised persons whose physical, sensory or mental capabilities prevent them from using it safely. Children should be supervised to ensure that they do not play with the tool.
Before starting up your tool, please check it carefully for any defects. If you find any, do not start up your tool. Instead, contact your authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
WARNING! When using the power tool, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and personal injury. These include:

Stay alert – Watch what you are doing. Use common sense. Do not operate the tool when you are tired or under the influence of drugs, alcohol, or other medication.
Know your product – Know how to start and stop the tool. Be thoroughly familiar with the controls and ensure they are functioning properly.
Use the right tool – Do not use this tool for any job except for what it’s intended for.
Prevent unintentional starting – Ensure the switch is in the off-position before connecting to battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that have the switch on invites accidents.
Do not force the tool – It will perform better with less likelihood of personal or mechanical injury if it is used at the rate for which it was designed.
Moving parts – Keep hands and feet away from moving parts. Keep a firm grip on both handles at all times during operation to avoid loss of control.
Personal protective equipment – Always use eye protection, hearing protection and protective covering to contain long hair.
Dress properly – Do not wear loose clothing or jewelry, as such articles can become caught in moving parts.
Avoid slipping – Maintain proper footing and balance at all times to avoid slipping or falling. Wear non-slip footwear to improve your footing on slippery surfaces.
Avoid water – Do not expose the tool to rain, damp or wet conditions. Do not immerse in water. Water entering the unit will increase the risk of electric shock.
Noise and vibrations – If the tool should start to vibrate abnormally, stop the tool and inspect it thoroughly for damage.

Work Area Safety

Work area – Always inspect the area where the tool is to be used and operate it in a well-lit environment. Do not start using the product until you have a clear work area and secure footing.
Avoid dangerous environments – Do not operate the tool in gaseous or explosive environments or use it near flammable or combustible materials. Remove all objects such as cords, lights, wire, or loose string which can become entangled in the cutting blade and create a risk of serious personal injury.
Utility lines – Never operate tool in the vicinity of underground electric, gas, water or telephone lines.
Keep children, bystanders, and pets away –
All bystanders, including pets, should be kept a safe distance away from the work area.

Maintenance + Storage
WARNING! Do not use detergents, acids, alkaline solutions, bleaches or solvents such as acetone to clean your tool. These substances may damage the plastic housing of the machine.

Inspect the tool – Before use, visually inspect the tool for any loose fasteners or damaged parts.
Replacement parts – Inspect the tool for worn, missing, or damaged parts. When servicing this unit, use only identical replacement parts. Replace or repair damaged parts immediately.
Store indoors – When not in use, the tool should be stored indoors in a dry place out of the reach of children.
Maintain Appliance With Care – Keep cutting edge sharp and clean for best performance and to reduce the risk of injury. Follow instructions for changing accessories. Keep handles dry, clean, and free from oil and grease.

Auger Safety Warnings

Replace auger pin if it is bent or damaged. Replace augers if cracked, bent, or damaged in any way. Operating the tool with a damaged auger can result in serious injury.
Be sure the auger bit and handles are properly installed and securely fastened. Failure to do so can cause serious injury.
Use only the manufacturer’s replacement augers. Do not use any other attachment.
Do not modify the product in any way or use it to power any attachments or devices not recommended by the manufacturer.
Hold the tool with both hands at the intended handles. Never use the auger with the handles above waist level. Operation above the waist restricts control of the auger and may increase the risk of injury.
Before starting the product, make sure the bit is not contacting any object.
Do not touch the auger bit when the product is switched on. Keep all parts of the body away from the auger. The auger will continue to move after the switch is turned off. A moment of inattention while operating the auger may result in serious personal injury.
If the auger bit jams, stop the product immediately.
Do not use the product when there is a possibility of thunderstorm or lightning. Store the product safely indoors.
Hold the auger tool by insulated gripping surfaces only, because the auger may contact hidden wiring. The auger contacting a “live” wire may make exposed metal parts of the auger “live” and could give the operator an electric shock.

Battery & Charger Safety Instructions

We pay a great deal of attention to the design of every battery pack to ensure that we supply you with batteries that are safe, durable and have a high energy density. The battery cells have a wide range of safety devices. Each individual cell is initially formatted and its electrical characteristic curves are recorded. This data is then used exclusively to be able to assemble the best possible battery packs.
Despite all the safety precautions, caution must always be exercised when handling batteries. The following points must be obeyed at all times to ensure safe use. Safe use can only be guaranteed if undamaged cells are used. Incorrect handling of the battery pack can cause cell damage.
IMPORTANT! Analyses confirm that incorrect use and poor care of high- performance batteries are the main factors responsible for product damage and/or personal injury.
CAUTION! To reduce the risk of injury, use only official 24V iON+ designated chargers and battery packs. The use of other batteries or chargers poses a risk of fire, personal injury and damage.
WARNING! Do not use a battery pack or product that has been damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not modify or attempt to repair the product or the battery pack except as indicated in the instructions for use and care. Do not wire a battery pack to a power supply or car cigarette lighter, as such misuse will permanently disable or damage the battery pack.
Have your battery pack serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the battery pack is maintained.
WARNING! To reduce the risk of electric shock, always unplug the charger before performing any cleaning or maintenance. Do not allow water to flow into the charger. Use a Ground Fault Circuit Interrupter (GFCI) to reduce the risk of electric shock.

Remove battery – Remove the battery pack from the tool when not in use, before servicing, or before performing any other maintenance task. Never leave the tool unattended while switched on. In the event of an accident or breakdown, switch off the tool immediately.
Avoid dangerous environments – Do not charge the battery pack in rain, snow or in damp or wet locations. Do not use the battery pack or charger in the presence of explosive atmospheres (gaseous fumes, dust or flammable materials) because sparks may be generated when inserting or removing the battery pack, which could lead to a fire.

NOTE: The safe temperature range for the battery is 41°F (5°C) to 105°F (40.5°C). Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire. Do not charge the battery outside in freezing weather; charge it at room temperature.

Charge in a well-ventilated area – Do not block the charger vents. Keep them clear to allow for proper ventilation. Do not allow smoking or open flames near a charging battery pack. Vented gases may explode.
Maintain charger cord – When unplugging the charger, pull the plug, not the cord from the receptacle to reduce the risk of damage to the power cord. Never carry the charger by its cord. Keep the cord away from heat, oil and sharp edges. Make sure the cord will not be stepped on, tripped over or subjected to damage or stress when the charger is in use. Do not use a charger with a damaged cord or plug. Replace a damaged charger immediately.
Do not use an extension cord unless it is absolutely necessary – Using the wrong, damaged or improperly wired extension cord poses a risk of fire and electric shock. If an extension cord must be used, plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger. Make sure that the extension cord is in good electrical condition.
Do not burn or incinerate battery packs – Battery packs may explode, causing personal injury or damage. Toxic fumes and materials are created when battery packs are burned.
Do not crush, drop or damage battery packs – Do not use the battery pack or charger if they have sustained a sharp blow, been dropped from a height of more than 3 feet (1 meter), run over or have been damaged in any way. Even if the housing of the battery pack appears to be undamaged, the battery cells inside the battery may have suffered serious damage. In such instances, please read the waste disposal information for proper battery disposal.
Do not disassemble – Incorrect reassembly may pose a serious risk of electric shock, fire or exposure to toxic battery chemicals. If the battery or charger are damaged, contact an authorized Snow Joe® + Sun Joe® dealer or call the Snow Joe® + Sun Joe® customer service center at 1- 866-SNOWJOE (1-866-766-9563) for assistance.
Battery chemicals may cause serious burns – Never let a damaged battery pack contact the skin, eyes or mouth. If damaged, battery chemicals will react violently with air; use rubber or neoprene gloves to safely dispose of the battery. If skin is exposed to battery chemicals, wash the affected area with soap and water. If eyes are exposed to battery chemicals, immediately flush with water for 20 minutes and seek medical attention. Remove and dispose of contaminated clothing.
Risk of short circuit – A battery pack will short circuit if a metal object makes a connection between the positive and negative contacts on the battery pack. Do not place a battery pack near anything that may cause a short circuit, such as paperclips, coins, keys, screws, nails and other metallic objects. A short-circuited battery pack poses a risk of fire and severe personal injury.
Store your battery pack and charger in a cool, dry place – Ideally, store the battery pack at 59°F (15°C) and charged to at least 40%. Do not store the battery pack or charger where temperatures may exceed 105ºF (40.5ºC), such as in direct sunlight or inside a vehicle, or where temperatures may drop below 41°F (5°C).
NOTE: Prevent the battery pack from freezing. Battery packs that were stored below 32°F (0°C) for more than 60 minutes must be discarded.
Charge before use – The battery pack supplied with your power tool is only partially charged. The battery has to be fully charged before using the product for the first time.
Battery Aging – Lithium-ion batteries are subject to a natural aging process. The battery pack must be replaced at the latest when its capacity falls to just 80% of its capacity when new. Weakened cells in an aged battery pack are no longer capable of meeting the high power requirements needed for the proper operation of your power tool, and therefore pose a safety risk.
Do not exhaustively discharge battery packs – A complete discharge will damage the battery cells. The most common cause of exhaustive discharge is lengthy storage. Stop working as soon as the performance of the battery falls noticeably or the electronic protection system triggers. For optimum battery performance, charge the battery pack frequently. Place the battery pack in storage only after it has been fully charged.
Do not overload battery packs – Protect the product and batteries from overloading. Overloads will quickly result in overheating and cell damage inside the battery housing even if it is not apparent externally. For safety reasons, the integrated protective cutoff will activate to switch off the equipment. After regular use, allow the battery pack to cool to room temperature before inserting it into the charger to recharge.
IMPORTANT! Do not attempt to turn on the product if the protective cut- off has been activated. This may damage the battery pack.
Do not expose the battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 265°F (130°C) may cause explosion.
Outlet voltage – Please check the data marked on the rating plate of the battery charger. Be sure to connect the battery charger to a power supply with the voltage marked on the rating plate. Never connect it to a different mains voltage.
Charger use – Do not use the supplied battery charger to charge other types of battery packs or tools.
Do not overcharge battery packs – Do not exceed
the maximum charging times. Frequently overcharging the battery pack will result in cell damage. Do not leave batteries in the charger for days on end.
Battery pack abnormalities – Do not use batteries that have suffered swelling or deformation or those that exhibit other atypical symptoms (gassing, hissing, cracking, etc.).
Electrostatic discharge – When handling batteries, be wary of electrostatic charge. Electrostatic discharges can damage the electronic protection system and the battery cells. To avoid electrostatic discharges, never touch the battery terminals.

Safety Symbols

The following table depicts and describes safety symbols that may appear on this product. Read, understand, and follow all instructions on the machine before attempting to assemble and operate. SNOW-JOE-24V-AGR100-Cordless-
Earth-Auger-fig 1

Know Your 24V Cordless Earth Auger

Read the owner’s manual and safety instructions carefully before operating the auger. Compare the illustration below to the product in order to become familiar with the location of the various controls and adjustments. Save this manual for future reference. SNOW-JOE-24V-AGR100-Cordless-Earth-Auger-fig
2

Handle
Mode selector
Battery level indicator
Charging port
24V iON+ lithium-ion battery (24VBAT) featuring exclusive EcoSharp® technology
24V iON+ lithium-ion battery charger (24VCHRG-QC)
Auger bit
Torsion spring
Locking pin
Trigger
Safety lock
Battery compartment

Technical Data

Brushless Motor ………………………………………………………. 550 W
No Load Speed …………………………………………………….130 RPM
Max Torque ……………………………………………….44.3 ft-lb (60 Nm)
Modes. ……………………………………………………Forward | Reverse
Auger Bit …………………………………. 6-in x 30-in (15 cm x 76 cm)
Safety …………………………………………………. Overload Protection
Battery Voltage Max *…………………………………………….. 24V D.C.
Battery Capacity ………………………………………………………. 4.0 Ah
Charger Input …………………………………. 120V AC | 60 Hz | 75 W
Charger Output …………………………………………….. 26V DC | 2.2A
Charge Time Max ……………………………………………..1 hr 50 mins
Net Weight ………………………………………………… 14.3 lbs (6.5 kg)

*Initial no-load voltage, when fully charged, peaks at 24 volts; nominal voltage under typical load is 21.6 volts.

Unpacking

Carton Contents

Cordless earth auger
Auger bit
24V iON+ lithium-ion battery
24V iON+ lithium-ion battery charger
Manual with registration card

Carefully remove the auger and check to see that all of the above items are supplied.
Inspect the product carefully to make sure no breakage or damage occurred during shipping. If you find damaged or missing parts, DO NOT return the unit to the store.
Instead, please call the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).
NOTE: Do not discard the shipping carton and packaging material until you are ready to use the auger. The packaging is made of recyclable materials. Properly dispose of these materials in accordance with local regulations or save the packaging for long-term product storage.

IMPORTANT! The equipment and packaging material are not toys. Do not let children play with plastic bags, foils, or small parts. These items can be swallowed and pose a suffocation risk!

Battery + Charger Operation

The equipment is powered by a lithium-ion battery. The battery pack is completely sealed and maintenance free.
Battery Charge Level Indicator
The battery pack is equipped with a push button for checking the charge level. Simply press the push button to read off the battery charge level from the LEDs of the battery indicator:

NOTE: If the battery indicator button does not appear to be working, charge the battery.
NOTE: Immediately after using the battery pack, the battery indicator button may display a lower charge than it will if checked a few minutes later. The battery cells “recover” some of their charge after resting.
WARNING! Only charge Sun Joe® 24V iON+ lithium-ion battery packs with compatible Sun Joe® 24V iON+ lithium-ion chargers. Other types of chargers may cause personal injury and damage.
To reduce the risk of electric shock, do not allow water to enter into the charger.

Charging the Battery

Check that the mains voltage is the same as that marked on the rating label of the battery charger. Then, plug th charger into an AC power outlet. Slide the battery into the charger to commence charging (Fig. 1).
NOTE: The green LED indicates either a powered on charger or a fully charged battery. The red LED indicates a charging battery.
Remove the battery once fully charged.
NOTE: A fully discharged battery at room temperature will fully charge in 1 hr 50 mins.
IMPORTANT! Never allow the battery pack to become fully discharged as this will cause irreversible damage to the battery.

Assembly

WARNING! Accidental starting may result in serious personal injury; always remove the battery pack from the tool before assembly.
Bit Installation

Turn the auger body upside down.
Insert the auger bit onto the chuck, then slide the locking pin through both the bit and the chuck (Fig. 2).
Flip the wire latch over the locking pin to secure it in place (Fig. 3).

Operation

WARNING! Contact your local utility provider for information regarding underground utilities before using this tool. To reduce the risk of explosion, never use the auger near any buried gas lines, water lines or pipes. Contact with or use near buried water or gas lines may result in rupturing of water lines or detonation of gas lines, which may lead to serious injury or death.
LED Indicators

In the event that the auger detects kickback or overloading of the motor, the tool will automatically shut off to prevent bodily injury or damage to the tool.
Remove the battery, and if necessary, allow the motor to cool before resuming operation.

Digging

Slide the battery into the battery compartment (Fig. 4).
Select between forward and reverse (Fig. 5):
- Forward – Bit spins clockwise to dig into the ground.
- Reverse – Bit spins counter-clockwise to reverse out o the ground. WARNING! Always keep both hands on the handles.
  Improper operation of the tool may result in serious injury.
Assume a secure stance and grip the auger handles firmly with both hands. Position the auger away from your body and at waist level. Ensure the auger is perpendicular (90°) to the ground (Fig. 6).
Push the safety lock and pull the trigger. Allow the bit a couple of seconds to spool up before lowering it into the ground (Fig. 7).
NOTE: Allow the screwing action of the auger flights to d the work.
As the hole begins to fill up, periodically lift the auger out to clear the debris.
Release the trigger and remove the battery when not i use or before transporting the tool.

Care + Maintenance

WARNING! Always switch the product off, remove the battery, and let the product cool completely before inspecting, cleaning, or performing any other maintenance task.
WARNING! Only perform the repairs and maintenance work described in this manual. Any other work must be performed by a qualified technician.

General Cleaning
Keep the product clean. Remove any debris after each use and before storage.

Clean the product with a dry cloth. Use a brush for areas that are hard to reach.
Be sure to clean the air vents after every use with a brush or compressed air.

General Maintenance

Check for worn or damaged parts. Replace worn parts as necessary or contact the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563) for repair before using the product again.
After prolonged use, the bit will become worn and lose some of their original effectiveness and should be replaced.

Storage

Remove the battery from the tool before storing.
Store the tool and its accessories in a dry, frost-free, and well-ventilated place out of the reach of children.
The ideal storage temperature is between 50ºF (10°C) and 86ºF (30°C).
We recommend using the original packaging or covering the product with a cloth for storage to protect it against excessive dust build up.

Battery + Charger Storage

Store the battery pack and charger at room temperature and away from moisture. Do not store in damp locations where corrosion of terminals may occur.
Permanent damage may occur if the pack is stored for extended periods of time at high temperatures (over 120ºF/49ºC).
Unplug the battery charger and battery pack when not in use. Recharge the battery pack every 6 months to 50% capacity to maintain optimal battery performance.

Battery Caution + Disposal

Always dispose of your battery pack according to federal, state, and local regulations. Contact a recycling agency in your area for recycling locations.
CAUTION! Even discharged battery packs contain some energy. Before disposing, use electrical tape to cover the terminals to prevent the battery pack from shorting, which may cause a fire or explosion.
WARNING! To reduce the risk of injury or explosion, never burn or incinerate a battery pack even if it is damaged, dead, or completely discharged. When burned, toxic fumes and materials are emitted into the surrounding environment.

Recycling + Disposal

The product comes in a package that protects it against damage during shipping. Keep the package until you are sure that all parts have been delivered and the product is functioning properly. Recycle the package afterwards or keep it for long-term storage.
WEEE symbol. Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local authority or local store for recycling regulations.

Service + Support

If your Sun Joe® 24V-AGR100 Cordless Earth Auger requires service or maintenance, please call 1-866-SNOWJOE (1-866-766-9563) for assistance.

Model + Serial Numbers
When contacting the company, reordering parts, or arranging service from an authorized dealer, you will need to provide the model and serial numbers, which can be found on the decal located on the housing of the unit. Copy these numbers into the space provided below.

FCC

24VCHRG-QC
Federal Communications Commission (FCC)

WARNING! Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Class B device:
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment in an outlet on a circuit different than the one the receiver is currently connected to.
Consult the dealer or an experienced radio/TV technician for help.

Optional Accessories

WARNING! ALWAYS use only authorized Snow Joe® + Sun Joe® replacement parts and accessories. NEVER use replacement parts or accessories that are not intended for use with this auger. Contact Snow Joe® + Sun Joe® if you are unsure whether it is safe to use a particular replacement part or accessory with your auger. The use of any other attachment or accessory can be dangerous and could cause injury or mechanical damage. SNOW-JOE-24V-AGR100-Cordless-
Earth-Auger-fig 14

NOTE: Accessories are subject to change without any obligation on the part of Snow Joe® + Sun Joe®. Accessories can be ordered online at sunjoe.com or via phone by contacting the Snow Joe® + Sun Joe® customer service center at 1-866-SNOWJOE (1-866-766-9563).

ABOVE ALL ELSE, Snow Joe, LLC (“Snow Joe”) is dedicated to you, our customer. We strive to make your experience as pleasant as possible. Unfortunately, there are times when a Snow Joe®, Sun Joe®, or Aqua Joe® product (“Product”) does not work or breaks under normal operating conditions. We think it’s important that you know what you can expect from us. That’s why we have a Limited Warranty (“Warranty”) for our Products.

OUR WARRANTY

Snow Joe warrants new, genuine, powered and non-powered Products to be free from defects in material or workmanship when used for ordinary household use for a period of two years from the date of purchase by the original, end-user purchaser when purchased from Snow Joe or from one of Snow Joe’s authorized sellers with proof of purchase. Because Snow Joe is unable to control the quality of its Products sold by unauthorized sellers, unless otherwise prohibited by law, this Warranty does not cover Products purchased from unauthorized sellers. If your Product does not work or there’s an issue with a specific part that is covered by the terms of this Warranty, Snow Joe will elect to either (1) send you a free replacement part, (2) replace the Product with a new or comparable product at no charge, or (3) repair the Product. How cool is that!
This Warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

PRODUCT REGISTRATION:
Snow Joe strongly encourages you to register your Product. You can register online at snowjoe.com/register, or by printing and mailing in a registration card available online from our website, or by calling our Customer Service Department at 1-866-SNOWJOE (1-866-766-9563), or by e-mailing us at help@snowjoe.com. Failure to register your Product will not diminish your warranty rights. However, registering your Product will allow Snow Joe to better serve you with any of your customer service needs.

WHO CAN SEEK LIMITED WARRANTY COVERAGE:
This Warranty is extended by Snow Joe to the original purchaser and original owner of the Product.

WHAT IS NOT COVERED?
This Warranty does not apply if the Product has been used commercially or for non-household or rental applications. This Warranty also does not apply if the Product was purchased from an unauthorized seller. This Warranty also does not cover cosmetic changes that do not affect performance. Wearing parts like belts, augers, chains and tines are not covered under this Warranty, and can be purchased at snowjoe.com or by calling 1-866-SNOWJOE (1-866-766-9563).

sunjoe.com

References

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