Honeywell INNCOM E7 Thermostat User Manual

Honeywell INNCOM E7 Thermostat User Manual

Important Safety Information and Installation Precautions

Read all instructions
Failure to follow all instructions may result in equipment damage or a hazardous condition. Read all instructions carefully before installing equipment.

Local codes and practices
Always install equipment according to the National Electric Code and in a manner acceptable to the local authority having jurisdiction.

Electrostatic sensitivity
This product and its components may be susceptible to electrostatic discharge (ESD). Use appropriate ESD grounding techniques while handling the product. When possible, always handle the product with its non-electrical components.

High voltage safety test
Experienced electricians, at first contact, always assume that hazardous voltages may exist in any wiring system. Safety checks using a known, reliable voltage measurement or detection device should be made immediately before starting work and when work resumes.

Lightning and high-voltage danger
Most electrical injuries involving low-voltage wiring result from sudden, unexpected high voltages on normally low-voltage wiring. Low-voltage wiring can carry hazardous high voltages under unsafe conditions. Never install or connect wiring or equipment during electrical storms. Improperly protected wiring can carry a fatal lightning surge for many miles. All outdoor wiring must be equipped with properly grounded and listed signal circuit protectors, which must be installed in compliance with local, applicable codes. Never install wiring or equipment while standing in water.

Wiring and equipment separations
All wiring and controllers must be installed to minimize the possibility of accidental contact with other potentially hazardous and disruptive power and lighting wiring. Never place 24VAC or communications wiring near other bare power wires, lightning rods, antennas, transformers, or steam or hot water pipes. Never place the wire in any conduit, box, channel, duct or other enclosure containing power or lighting circuits of any type. Always provide adequate separation of communications wiring and other electrical wiring according to code. Keep wiring and controllers at least six feet from large inductive loads (power distribution panels, lighting ballasts, motors, etc.). Failure to follow these guidelines can introduce electrical interference and cause the system to operate erratically.

Warning
This equipment has been tested and found to comply with the limits for a class A digital device, under part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. By using this Honeywell literature, you agree that Honeywell will have no liability for any damages arising out of your use, or modification to, the literature. You will defend and indemnify Honeywell, its affiliates and its subsidiaries, from and against any liability, cost, or damages, including attorneys’ fees, arising out of, or resulting from, any modification to the literature by you.

The material in this document is for information purposes only. The content and the product it describes are subject to change without notice. Honeywell makes no representations or warranties concerning this document. In no event shall Honeywell be liable for technical or editorial omissions or mistakes in this document, nor shall it be liable for any damages, direct or incidental, arising out of or related to the use of this document. No part of this document may be reproduced in any form or by any means without prior written permission from Honeywell. Copyright © 2017 by Honeywell International, Inc. All Rights Reserved.

Overview

Over the past 25+ years, hotel owners have trusted INNCOM technology to deliver comfort, energy savings and peace of mind in more than 1.5 million hotel rooms around the world. The e7 Thermostat continues our tradition with the most comprehensive comfort control and energy management platform on the market in a modern design that is pleasing and easy to use. The e7 Digital Thermostat offers expandable multi-purpose, high-quality Direct Digital Control of virtually any Fan Coil Unit (FCU) or Packaged Terminal Air Conditioning (PTAC) found in hotel guestrooms. The e7 comes standard with five relays, an onboard Passive Infrared (PIR) motion detector and a Zigbee and Bluetooth RF transceiver for wireless integrated room automation. The e7 thermostat is part of an integration platform that connects to a myriad of property management systems, guestroom controls, entertainment services, and door locks. And if that weren’t enough, it adds the convenience of Amazon’s Alexa voice control.

Features and Benefits

• Compatible with most HVAC systems found in hotel guestrooms, assisted living facilities, student housing, and more.
• Provides standalone or networked energy management.
• On-board motion sensor.
• Provides real-time data to INNcontrol 3 for reporting, monitoring, central energy control, and diagnostics.
• Integrates with Amazon Alexa Voice Control.
• A beautiful industrial design with a large easy-to-read keypad.
• Optional external wired or wireless temperature and humidity sensors.
• On-board digital and analog I/O.
• The smart wall plate captures the configuration and will upload it into a replacement thermostat.
• Easy third-party integrations with Central Electronic Lock Systems and other technologies.
• A dynamic, intuitive user interaction that welcomes the user, with an adjustable backlight based on detected light level.

Need help? Get in Touch
For 24/7/365 Technical Support:
Tel: +1.860.739.4468, Option #2
Toll free: 1.800.543.1999, Option #2 (US only)
Web: https://pages1.honeywell.com/e7_Install_Instructions.html
Technical support e-mail: support@inncom.com
For Parts Orders: (M-F from 8:00 AM to 5:00 PM, Eastern Time)
Tel: +1.860.739.4468, Option #3
Toll free: 1.800.543.1999, Option #3 (US only)
Parts order e-mail: support@inncom.com

User Interaction
e7 utilizes progressive disclosure which is an interaction design technique that sequences information and actions across several screens to reduce feelings of being overwhelmed by the user. By disclosing information progressively, e7 reveals only the essentials and helps the user manage the complexity of the feature-rich applications. The e7 has 3 stages in progressive disclosure (all values are adjustable): Dormant Mode – When the e7 thermostat is not in use by the guest for more than 15 seconds, or when the room is in an un-occupied state (rented or un-rented), the e7 thermostat will only display the target temperature, with a dim LCD and keypad backlight.

Proximity Mode – As a user approaches the thermostat as detected by the proximity sensor, the backlights will illuminate to full brightness, and display the fan speed, mode and degrees (C or F). This occurs when the user is within the 1m detection range at 0 degrees in front of the laser sensor. User Interaction Mode – When a button is pressed by the user, the thermostat will then display the modes (heat, cool, eco) and the measured temperature.
Voice Control – The e7 thermostat is equipped with integration for Amazon Alexa Voice Service, so you can enable hands-free convenience for temperature control in the guestroom. Voice control is enabled through a server Cloud integration with AWS. Refer to the property-specific requirements documentation for details on this feature.

e7 Interface Navigation

Thermostat Configuration

Part Numbers

*Thermostat purchase includes Installation Kit, Screw Kit Assembly, and Harness.

Electrical Connections

e7 24 VAC POWER AND HVAC SIGNAL (INNCOM PIN 62-1464 R) – H1

e7 100-277VAC POWER AND HVAC SIGNAL HARNESS (INNCOM P/N 62-1455) – H1

e7 LOW VOLTAGE HEADER – H2

e7 RS 485 HEADER – H3 (USES INNCOM PN: 203-250)

Typical HVAC Applications

| 4 Pipe, 3 Fan, Heat/Cool FCU| ****

2 Pipe, 3 Fan, Cool Only FCU

| ****

Heat Pump, 2 Fan 2nd Stage Heat

| ****

Heat Pump, 3 Fan Speeds

| ****

PTAC, 2 Fan

with Heat Strip

---|---|---|---|---|---
K1| High Fan| High Fan| High Fan| High Fan| High Fan
K2| Medium Fan| Medium Fan| W2 2nd Stage Heat| Medium Fan| Not Connected
K3| Low Fan| Low Fan| Low Fan| Low Fan| Low Fan
K4| Cool Signal| Cool Signal| Y-Compressor| Y-Compressor| Y-Compressor
K5| Heat Signal| Not Connected| B/O – Reversing Valve| B/O – Reversing Valve| W-Heat

Core Thermostat Typical HVAC Application

Parameter| Description: 24 Vac Input| Description: 100-277 Vac Input
---|---|---
Heat Relay K4-5| 3 amps

125-277 Vac

General Purpose

| 3 amps

125-277 Vac

General Purpose

Cool Relay K4-5| 3 amps

125-277 Vac

General Purpose

| 3 amps

125-277 Vac

General Purpose

High Fan Relay K-1| 3 amps

125-277 Vac

General Purpose

| 3.24 FLA

19.4 LRA

Medium Fan Relay K2-3| 3 amps

125-277 Vac

General Purpose

| 3.24 FLA

19.4 LRA

Low Fan Relay K2-3| 3 amps

125-277 Vac

General Purpose

| 3.24 FLA

19.4 LRA

Core Thermostat Power Supply Input Voltage and Relay Specifications

Before You Start

• For specific information on how to wire the thermostat to the HVAC equipment, refer to the e7 Installation Instructions and Getting Started videos that provide detailed information for wiring and mounting your new e7 thermostat. Go to the INNCOM website: https://pages1.honeywell.com/e7_Install_Instructions
• If installing the e7 as part of a wired (RS485) or wireless (RF) DeepMesh network in a centrally controlled Energy Management System (EMS) using the INNcontrol 3 Supervisor software, a unique network address or Room Identification (RoomID) must be assigned to each thermostat. A room list document is typically provided by Honeywell that lists all rooms and the associated functionality. Refer to the property-specific documentation for more information.
• The e7 is configured so that it will not call for heat, cool, or low, medium, and high fan speeds to protect the HVAC equipment when it arrives with default settings from the factory. The installer will need to complete the Initialization steps, or the HVAC configuration will need to be pushed to the thermostat from the engine commissioning tool after the RoomID has been set in the Parameter Menu.
• It is assumed that if you have received your e7 thermostat and you are ready to begin the installation, Honeywell has determined through the sales process that the selected HVAC equipment is compatible with the selected e7 thermostat. If you believe this assumption to be incorrect, or you have not validated that the e7 is compatible with the selected HVAC equipment, contact our technical support service centre before installation.
• Always research thermostat placement carefully before you pull the cable. Consult with your system provider on the best placement and follow their guidance to mount it in a neutral location. The cost of poor thermostat placement is high, both in loss of guest comfort and unnecessary energy costs. Follow these guidelines to determine the appropriate installation location for the thermostat:
  • Place thermostats away from windows to avoid bathing the thermostat with solar radiation, which invalidates the unit’s temperature sensitivity.
  • Never place thermostats on a wall where an open bathroom or closet door will cover them. A covered thermostat will not register the correct room temperature
  • Take care to place thermostats out of the direct line of air movement. A thermostat mounted on a wall directly across from HVAC discharge vents will be surrounded by air that quickly satisfies the thermostat’s guest temperature setting but does not register the room’s overall temperature. Avoid placing a thermostat on a wall near the fan coil. This causes a waterfall effect of heated or cooled air movement across the thermostat which triggers the HVAC’s response to false room temperature readings.
  • Beware of value engineering proposals during construction; such as optimizing room wiring to minimize cable runs between thermostats and the HVAC placement. Although this type of value engineering can save money, it often results in higher energy use and compromised guest comfort.
  • Make sure:
  • The thermostat is mounted on the wall with the bottom of the unit about 5′ from the floor.
  • The unit is level
  • The manufacturer’s installation instructions are followed.

Thermostat Initialization
Power up for the first time puts the e7 thermostat into Initialization Mode. This mode provides the contractor or electrician with a simple setup for the thermostat to control the intended HVAC equipment before normal use. Under normal operating conditions, the e7 thermostat is designed to provide energy management and operates the HVAC equipment using stand-alone energy management configurations. These configurations are intended to utilize a wired door switch and the e7’s onboard motion sensor for occupancy detection logic. Initialization Mode configuration default parameters are outlined in the following tables.

Default HVAC Unit Control
All default values are adjustable with the INNtool and engINN software configuration tools.

Comfort Control
Guest Selectable Temperature Control Limits (rented/Occupied) – Low| 65 F
Guest Selectable Temperature Control Limits (rented/Occupied) – High| 80 F
VIP Guest Selectable Temperature Control Limits (rented/occupied) – Low| 60 F
VIP Guest Selectable Temperature Control Limits (rented/occupied) – High| 85 F
Check-in temperature| 72 F
Default Thermostat Dormant Mode Display| Set Point
Energy Conservation
Rented Room?Temperature Clipping Heating| 85 F
Rented Room?Temperature Clipping Cooling| 55 F
Occupied Mode Temperature Control Delta| 1 F
Rented / Unoccupied Setback Temperature Variance (Delta from Guest- selected Temperature Setting)| 4 F
HVAC Equipment Operation
Latent Heat Blowout| 45 seconds
Latent Cool Blowout| 45 seconds
Fan Operation When Temperature is Satisfied (Occupied Room)| Fan Off
Fan operation Unoccupied / Satisfied| Fan Off
Fan operation Unoccupied /HVAC Off| Fan off
Exposure
Time Delay for Balcony Door Exposure| 30 seconds
Disable Fan| Operate as satisfied
Disable Cooling| Apply cool at danger high
Disable Heating| Apply cool at danger-low
Function| Default **Value***
---|---
Temperature Control
Thermostat Off low limits| 50 F
Thermostat Off high limits| 90 F
Un-rented / Un-Occupied temperature low limits (no PMS Present)| 62 F
Un-rented / Un-Occupied temperature high limits (no PMS Present| 80 F
User interface mode configuration for manual heat / cool with no auto| No
User Interface mode configuration for manual heat / cool| No
User interface mode configuration for manual check-out| Yes
User interface mode configuration for fixed fan target temperature change| No
Occupancy
Guest Occupancy Timeout| 10 min
Motion (PIR) only Time to Un-Occupied – Awake| 4 hrs
Motion (PIR) only Time to Un-occupied – Sleepy| 8 hrs
Motion (PIR) Time to Un-rented – Awake| 8 hrs
Motion (PIR) Time to Un-rented – Sleepy| 8 hrs

Typical Examples Demonstrating Default e7 Automatic Operation
2-PIPE, 3-SPEED FAN FCU WITH COLD WATER IN PIPE

System State (Off / Auto)| Room Temperature| ****

Set Temperature

| ****

Fan

| ****

Valve

---|---|---|---|---
Off| 75 degrees| 72 degrees| OFF| CLOSED
AUTO| 72 degrees| 72 degrees| OFF| CLOSED
AUTO| 73 degrees| 72 degrees| LO| OPEN
AUTO| 75 degrees| 72 degrees| MED| OPEN
AUTO| 77 degrees| 72 degrees| HIGH| OPEN
AUTO| 70 degrees| 72 degrees| OFF| CLOSED

2 FAN SPEED HEAT PUMP, REVERSING VALVE POSITION DETERMINES HEATING OR COOLING

System State (Off / Auto)| Room Temperature| ****

Set Temperature

| ****

Fan

| ****

Reversing Valve

| ****

Compressor

---|---|---|---|---|---
Off| 75 degrees| 72 degrees| OFF| Cool Position| OFF
AUTO| 72 degrees| 72 degrees| OFF| Cool Position| OFF
AUTO| 73 degrees| 72 degrees| LOW| Cool Position| OFF
AUTO| 75 degrees| 72 degrees| MED| Cool Position| ON
AUTO| 77 degrees| 72 degrees| HIGH| Cool Position| ON
AUTO| 70 degrees| 72 degrees| OFF| Heat Position| ON

4-PIPE, 3-SPEED FAN FCU WITH HOT AND COLD WATER AVAILABLE

System State (Off / Auto)| Room Temperature| ****

Set Temperature

| ****

Fan

| Cold Water Valve| ****

Hot Water Valve

---|---|---|---|---|---
Off| 75 degrees| 72 degrees| OFF| CLOSED| CLOSED
AUTO| 72 degrees| 72 degrees| OFF| CLOSED| CLOSED
AUTO| 73 degrees| 72 degrees| LO| OPEN| CLOSED
AUTO| 75 degrees| 72 degrees| MED| OPEN| CLOSED
AUTO| 77 degrees| 72 degrees| HIGH| OPEN| CLOSED
AUTO| 67 degrees| 72 degrees| LOW| CLOSED| OPEN
AUTO| 67 degrees| 72 degrees| HI| CLOSED| OPEN

2-PIPE, 2-SPEED FAN FCU WITH COLD WATER IN THE PIPE, HEAT STRIP, AND CONTINUOUS FAN SPECIFIED

System State (Off / Auto)| Room Temperature| ****

Set Temperature

| ****

Fan

| Cold Water Valve| ****

Hot Water Valve

---|---|---|---|---|---
Off| 75 degrees| 72 degrees| LOW| CLOSED| OFF
AUTO| 72 degrees| 72 degrees| LOW| CLOSED| OFF
AUTO| 73 degrees| 72 degrees| LOW| OPEN| OFF
AUTO| 75 degrees| 72 degrees| HIGH| OPEN| OFF
AUTO| 77 degrees| 72 degrees| HIGH| OPEN| OFF
AUTO| 67 degrees| 72 degrees| LOW| CLOSED| OFF
AUTO| 67 degrees| 72 degrees| HI| CLOSED| ON

Initial Setup
IMPORTANT: Before going through the initial setup sequences, ensure the thermostat is mounted and connected to the Smart Wall Plate.
NOTE: Before completing Initialization Mode, or pushing the thermostat configuration from engINN, the thermostat is configured with factory defaults to disable any call for heat, cool, or low, medium and high fan speeds to protect the HVAC equipment.

• When properly connected, the thermostat will proceed into INITIALIZATION MODE and display rId.
• When not properly connected to the Smart Wall Plate, the unit will display the alert message SWp and the alert icon will illuminate until the Smart Wall Plate is connected.

SETUP ROOM ID

1. Once rid is displayed, press MODE. The default Room ID value (65535) is displayed and will begin scrolling across the screen one numerical setting at a time, from highest to lowest (left most to right most value). Note that the five-digit number is comprised of three fields: highest digit, middle two digits, and lowest two digits. Three settings must be made.
2. Scrolling will stop at the highest digit first. Use the UP/DOWN arrow buttons to change this value (range is 0-6). Press FAN to continue.
3. Set the next two values in the sequence using the UP/DOWN arrow buttons (range is 0-99). Press MODE to continue. Repeat this step for the lowest two values (range is 0-99) and press MODE. Press MODE to accept the value.
4. The new ID number scrolls across the display. The unit beeps when the value is stored in memory. Once the scrolling is completed, Press the DOWN arrow button to display the HVAC (HAC) menu.

SETUP HVAC TYPE

1. After HAC is displayed, press MODE.
2. Set the HVAC type desired using the UP/DOWN arrow buttons to choose one of the following options:
   • 00: Not Defined
   • FC4: 4 pipe fan coil unit
   • FW2:2 pipe fan coil unit with W2
   • FC2:2 pipe fan coil unit
   • PAC: PTAC unit
   • HbW: Heat Pump B with W2 assist
   • HpB: Heat Pump B with W2 replace
   • How: Heat Pump O with W2 assist
   • HpO: Heat Pump O with W2 replace
3. Press MODE to accept the value. The unit beeps to confirm the value has been set.
4. The display will show – -. Press the DOWN arrow button to display the Fan Speed (FAN) menu.

SETUP FAN SPEED

1. Once FAN is displayed, use the Up/DOWN arrow buttons to choose the fan speed:
   • 00: Not Defined
   • Lo: Low Speed (single speed)
   • LH: Low / High
   • LMh: Low / Medium / High For heat pump models utilizing a reversing valve, medium heat and medium fan speed will not be available.
2. Press MODE to execute the setting, and the unit beeps to confirm it is set.

Exit Initialization Mode
When setup is complete, exit the INITIALIZATION MODE by pressing the o F|o C key. Str is displayed, indicating the setup values are stored in memory, the unit reboots and begins operating the HVAC equipment as configured.

Resetting Initialization Mode
If the user needs to return to the settings made in INITIALIZATION MODE, do the following:

Enter SERVICE MODE

1. Press and hold o F|o C.
2. Press and hold MODE.
3. Press and hold FAN.
4. Release o F|o C.
5. Use the UP/DOWN arrow buttons to display rst, then press MODE.
6. Use the DOWN button to select 255.
7. Press FAN.
8. The unit will reset, clear all previous values, and enter INITIALIZATION MODE again.

Contractor Mode
Contractor mode allows conditioning a space during the construction phase to a defined set temperature and locking out the keypad to prevent tampering. To configure this mode, do the following:

Enter SERVICE MODE

1. Press and hold o F|o C.
2. Press and hold MODE.
3. Press and hold FAN.
4. Release o F|o C.
5. Use the UP/DOWN arrow buttons to select ctr.
6. Use the UP/DOWN arrow buttons to select the target temperature (range: Off – 80 degrees F).
7. Press FAN to continue. Once FAN is pressed, the display scrolls the set temperature and the unit beeps to confirm the value has been set.
8. Press o F|o C to exit the SERVICE MODE. The unit displays the target and measured temperature, and the alert icon. Any key press to change the set temperature, fan speed or mode is locked out.

EXIT CONTRACTOR MODE

1. Enter SERVICE MODE (Step 1 in the previous section).
2. Use the UP/ DOWN arrows to display – – then press FAN to turn off CONTRACTOR MODE.
3. Press oF|o C to exit the SERVICE MODE.

Property Specific Configurations
Once the initial setup is completed, the e7 can support a range of expanded Integrated Room Automation System functionality. This additional functionality is deployed using Honeywell’s software tools INNtool and engine. Training for INNtool and engINN for system design and commissioning is now included in the Level 2 and Level 3 classes. INNCOM Authorized Systems Integrators should contact their respective E&ES Regional Support Teams to inquire about enrolling in upcoming training sessions. If you have already received training or you are a Honeywell employee supporting the INNCOM business, you can download the software here: https://www.inncom.com/login

e7 Commissioning/Room Function Tests
The e7 Thermostat is an energy management solution typically deployed in one of the following scenarios: Digital Thermostat with EMS – A programmable DDC thermostat designed for in-room energy management that typically requires a wired or wireless door switch monitor and a motion sensor for nonnetworked in- room energy management. Digital Thermostat with Centrally Controlled EMS – A programmable DDC thermostat designed for inroom energy management that typically requires a wired or wireless door switch monitor and motion sensor.

The thermostat is a wired or wireless network to a server that monitors the system through the use of INNCOM’s INNControl 3 Supervisor software. Digital Thermostat with Centrally Controlled EMS + Complex Applications – In addition to the above Centrally Controlled EMS application, the e7 can be augmented with a full range of guest amenities, lighting control, drapery control, Central Electronic Lock Interfaces (CELS), and other third-party integrations.

IMPORTANT
It is strongly recommended the following tests are conducted during the commissioning of the e7 to ensure proper operation and connectivity to the system is achieved.

ENTER SERVICE MODE
Some of the following tests require entering the e7 SERVICE MODE. To enter SERVICE MODE, complete these steps:

1. Press and hold o F|o C.
2. Press and hold MODE.
3. Press and hold FAN.
4. Release o F|o C.

PIR MOTION SENSOR TEST

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrow buttons to select PIr.
3. Press MODE to begin the test. The unit beeps as it detects motion and the display shows a count of the number of motion pulses detected.
4. If there is no audible beep, then the on-board motion sensor is faulty. Contact Honeywell for a replacement e7 thermostat.

DOOR SENSOR TEST

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrow buttons to select dor.
3. Press MODE to begin the test. When the door switch opens (door is open), the e7 emits an audible beep and the display shows a count of the number of times the door status changes from closed to open.
4. If there is no audible beep, then double-check the door sensor wiring.

WINDOW SENSOR TEST

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrow buttons to select WIn.
3. Press MODE to begin the test. When the window switch opens (window is open), the e7 emits an audible beep and the display shows a count of the number of times the window status changes from closed to open.
4. If there is no audible beep, then double-check the window sensor wiring.

WIDE AREA NETWORK (WAN) TEST
NOTE: This test is only required when the e7 is wired or wireless connected to the INNControl 3 servers in a networked energy management system. The WAN Test verifies the wireless RF or wired RS485 network connection with the INNControl 3 server.

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrow buttons to select WAn.
3. Press MODE to begin the test. This test invokes a command from the INNControl 3 server to scroll the Room ID across the display.
4. If the proper ROOM ID does not scroll across the display, then it is likely the INNControl 3 server is not set up, or the RF channel, RF PAN, or RoomID of the e7 is set incorrectly.
5. If in a wired configuration, check the RS485 wiring.

RELATIVE HUMIDITY TEST
NOTE: The e7 thermostat only displays the measured relative humidity in SERVICE MODE.

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrow buttons to select rH.
3. Press MODE to display the relative humidity percentage.

HVAC CONTROL TEST

1. Exit SERVICE MODE by pressing o F|o C.
2. Once in normal operating mode, the thermostat displays the set and measured temperature, and the current operating mode.
3. Using the UP/DOWN arrow, increase or decrease the temperature by 3-4 degrees. Listen for the on-board relays to engage and for the HVAC to turn on. Verify the HVAC system is reaching the set temperature.

Normal Operation Mode
During normal operation, guests or other end-users can make the following settings for a room from the e7 thermostat interface.

ADJUSTING THE TEMPERATURE SET POINT
Enter a room temperature set point using the thermostat UP/DOWN keys. The set point low limit is 65 o F, the high limit is 80 o  F (adjustable).

• The e7 room temperature set point defaults to 72 oF (adjustable) when the guest enters their room for the first time.
• The e7 thermostat displays the temperature set point as a default. If an alternative parameter is displayed (such as measured room temperature), the display reverts to the set point after 10 seconds.

CHANGING TO FAHRENHEIT OR CELSIUS

• Using the o F|o C button, select whether the temperature set point and room measured temperature is displayed in o C or o.
• Each press of the button toggles the display between Centigrade and Fahrenheit. Fahrenheit – °F is displayed next to the temperature which is shown in 1-degree increments.
• Centigrade – °C is displayed next to the temperature which is shown in 0.5 degree increments.

SETTING THE FAN SPEEDS
Pressing the fan button forces the e7 thermostat to exit the default auto mode and employ a pre-determined fan speed. Auto Mode – Fan speed and heating or cooling are automatically selected to raise or lower room temperature based on the difference between the set point temperature shown on the display and the measured room temperature. Low, Medium, and High Fan Speed – Pre-determined fan speeds are selected by pressing the fan button; successive presses increment the fan speed from low to medium too high (indicated by 1 to 3 vertical dots next to the fan). After the highest fan speed is reached, if the button is pressed again it initiates another cycle through the available fan speeds.

SELECTING SYSTEM MODE

Pressing the MODE button cycles the e7 between the Off, Auto, Heat Only, and Cool Only modes. In each of these modes, the contents of the main display change accordingly. Note that Auto, Heat Only, and Cool Only have to identify icons displayed above (Auto) or to the left of the temperature (in which case the Auto icon is greyed out).

• By default, the thermostat is configured with Off and Auto Modes only.
• In Auto Mode, the measured temperature for the space is compared to the set point. Temperature control is achieved by setting the e7 fan speed to automatic and engaging the heating or cooling valves.
• If the guest selects the fan to run at low speed or high speed via the fan button, then temperature control is delegated to the heating control and cooling control. The fan is no longer modulated until the set point is changed (defaults back to Auto mode) or the Mode button is pressed.
• When the fan is operating under automatic control, the applicable fan speed is chosen based on a dedicated P+I control algorithm to achieve the space’s air temperature set point.
• During normal operation, the measured air temperature of the space is continuously monitored to ensure it does not exceed the temperature protection high limit of 90 F or fall below the temperature protection low limit of 50 F (the Danger Bands).
• If the measured air temperature in the space exceeds the Danger Band limits, then the fan coil unit will be overridden to a constant enabled state, the fan speed will modulate under its dedicated P+I control, and the heating coil control valve and cooling coil control valve will modulate under their dedicated P+I control to achieve a measured air temperature within the temperature protection limits.

Advanced Configuration
Once installed, the e7 requires very little additional configuration. However, there are advanced features in the SERVICE MODE that can be used in complex networks. Setting the Advanced Configurations usually requires the use of the property-specific documentation and references to INNCOM’s Application Note AN323 Binding INNCOM Devices is required for device-specific Address teaching and binding functions.

VIP (LIMITED ENERGY MANAGEMENT) MODE
A special mode that can be enabled when an important or discriminating guest is checked into a room. A room placed in VIP mode uses expanded target temperature control bands (allows guests to select higher / lower than normal room target temperatures) and does not use larger temperature control bands when the room becomes unoccupied or the room window or balcony door is open. To activate VIP mode for a room for 3 days, perform the following steps:

1. Press and hold MODE
2. Press and hold FAN
3. Press and release the UP arrow button.
4. In VIP mode the display will read LEn for 2 seconds, then return to normal operation.

ENTER SERVICE MODE
Most of the following features require being in SERVICE MODE. To enter SERVICE MODE do the following:

1. Press and hold o F|o C.
2. Press and hold MODE.
3. Press and hold FAN.
4. Release o F|o C.

SETUP ROOM ID
See the Initial Setup section in this document.

SETTING THE PRIVATE AREA NETWORK (PAN ID)
This setting is used to segregate the RF Room Gateway device (typically the e7 thermostat) into sub-networks on the DeepMesh Network which are managed by a router – either B574 or B578. The valid ID range is 0-255; refer to the property-specific documentation for applicable PAN ID settings. To set the PAN ID, do the following:

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrow buttons to select PAn.
3. Press MODE
4. Use the UP/DOWN arrow buttons to select the valid PAN ID value.
5. Press FAN to store the value in memory.

SETTING THE RF CHANNEL)

NOTE: To avoid interference with commonly used 802.11 WIFI RF channels, it is recommended to use ZigBee Channels 15, 20, 25 and 26. The RF channel value physically represents the RF radio frequency band used by the radio in the e7 thermostat. INNCOM RF devices use ZigBee IEEE 802.15.4 RF channels 11-26 which are 2Mhz wide RF channels between 2.405 GHz and  2.483 Ghz. Two Honeywell Integrated Room Automation devices can communicate with each other only if using the same RF channel. To set the RF
channel, complete these steps:

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrow buttons to select rF.
3. Press MODE
4. Use the UP/DOWN arrow buttons to select the valid PAN ID value.
5. Press FAN to store the value in memory.

TEACHING A DEVICE ADDRESS
Teaching a device address binds a device to the e7 by passing the Room ID, PAN ID, and RF channel to that device with this function. Do the following:

1. Set the Room ID, PAN ID and RF Channel in the e7 according to the instructions in this manual.
2. In SERVICE MODE, use the UP/DOWN arrow buttons to select Adr.
3. Press FAN to initiate a reverse bind, or press MODE to initiate a forward bind. Refer to device-specific binding documentation to determine which type of binding to use.
4. Refer to INNCOM Application Note 323 for device-specific Address Teach instructions.

TEACHING A DEVICE I/O MAP
In addition to setting the RF parameters (Room ID, PAN ID, RF Channel/RF Tx Power), the Binding process can also set an I/O Map in the target device getting bound. Follow these steps:

1. Set the Room ID, PAN ID and RF Channel in the e7 according to the instructions in this manual.
2. In SERVICE MODE, use the UP/DOWN arrow buttons to select Io.
3. Press FAN to initiate a reverse bind or press MODE to initiate a forward bind. Refer to device-specific binding documentation to determine which type of binding to use
4. Refer to INNCOM Application Note 323 for device-specific I/O Map Teach instructions.

BINDING A REMOTE DEVICE
This function is used to open a remote bind window for devices that do not have a user interface such as a MODEVA or EVORA. The address should match the selected value to open a 120-second window for binding a third-party device, such as an RF Door Lock. To bind a remote device, do the following:

1. Set the Room ID, PAN ID and RF Channel in the e7 following instructions in this manual.
2. In SERVICE MODE, use the UP/DOWN arrow buttons to select bnd.
3. Use the UP/DOWN arrow to select the matching address value.
4. Press MODE to initiate a reverse bind or press MODE to initiate a forward bind. Refer to device-specific binding documentation to determine which type of binding to use
5. Refer to INNCOM Application Note 323 for the device-specific Remote Device Binding procedure.

PING A DEVICE
A ping can test communications between two devices connected on the wired S5bus, or RF network

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrows to scroll to PnG.
3. Press MODE.
4. Enter the address of the device.
5. Press FAN to store the value in memory

RESET THE e7 THERMOSTAT
This feature can reset the e7 thermostat, or it can be used to reset a remote device.

1.  Enter SERVICE MODE.
2. Use the UP/DOWN arrows to scroll to the rst
3. Press MODE.
4. Either enter zero (0) to reset the e7 or enter the address of the intended device to reset.
5. Press FAN to execute the reset.

SETTING THE e7 THERMOSTAT ADDRESS

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrows to scroll to e7 and press MODE.
3. Enter the desired address for the e7 and press FAN to execute.

READING THE e7 SOFTWARE VERSION
This parameter displays the versions of the 16 firmware banks, such as the main firmware version, bootloader version, IRAS, CBL, APP Map, etc. Contact an INNCOM Applications Engineer for a detailed understanding of this parameter.

1. Enter SERVICE MODE.
2. Use the UP/DOWN arrows to scroll to ver.
3. Press MODE. The display scrolls the firmware versions by the individual banks.

DOOR OPEN ALERT
The door icon is illuminated and — is shown on the large segment display when a door, balcony, or lanai is open.

Bluetooth/Low Battery/Equipment Alerts

INNtool/engINN Support
INNtool is software used to create INNCOM Integrated Room Automation Systems (IRAS). For any configuration requirements beyond what is noted in this document, INNtool and engINN are software tools that are used to create the configuration capabilities for projects that are more complex, typically including the INNControl 3 server and combining INNCOM lighting, drapery, amenities control, and third-party integrations with the e7 thermostats Energy Management System (EMS). INNtool also produces property-specific documentation including:

• Property Bill of Materials
• Wiring Diagrams
• Software for the thermostat and other room automation devices (as required)
• Commissioning documents
• EMS setting sheet
• INNControl 3 scripts
• Switch Function Tables
• Switch Matrix

engine software that permits a trained INNCOM installer or system integrator to push the engineered configurations for the Integrated Room Automation System Training for INNtool and the engine is part of the Level 2 and Level 3 Training Classes. INNCOM Authorized Systems Integrators should contact their respective E&ES Regional Support Teams to inquire about enrolling in upcoming training sessions. If you have already received training or you are a Honeywell employee supporting the INNCOM business, you can download the updated Revision by going to the following URL: https://www.inncom.com/login

TROUBLESHOOTING

Section content TBD.

Download PDF:Honeywell INNCOM E7 Thermostat User Manual

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>