ZEBRA TC21 Touch Computer Instruction Manual

: June 1, 2024
: ZEBRA

Table of Contents

ZEBRA TC21 Touch Computer
Product Information
Product Usage Instructions
FAQ
Copyright
About This Guide
Mobility DNA Enterprise License
Getting Started
Charging Indicators
Settings
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

ZEBRA TC21 Touch Computer

Product Information

Specifications:

Model: TC21/TC26/TC21HC/TC26-HC
Type: Touch Computer
Operating System: Android 11TM
Product Reference Guide: MN-004301-6EN Rev A
Copyright Date: 2023/09/08

Product Usage Instructions

Using the Device
To use the touch computer, follow these steps:

Power on the device by pressing the power button.
Unlock the screen using the provided method (e.g., PIN, pattern, fingerprint).
You will be directed to the Home Screen where you can access various applications and settings.

Charging the Device
To charge the device, follow these steps:

Connect the device to the 1-Slot Charge Only Cradle or the 1-Slot USB/Ethernet Cradle using the provided charging cable.
Ensure the device is securely placed in the cradle for charging.
The device will indicate when it is fully charged and ready for use.

ADB USB Setup
If you need to set up ADB USB, follow these instructions:

Access the settings menu on the device.
Enable USB Debugging under Developer Options.
Follow any on-screen prompts to complete the ADB USB setup.

Android Factory Reset
To perform a factory reset on the touch computer, you can choose one of the following methods:

Using microSD Card: Insert a microSD card with the factory reset files and follow on-screen instructions.
Using ADB: Connect the device to a computer with ADB installed and execute the factory reset command.
Using Wireless ADB: Perform a factory reset wirelessly with ADB.

FAQ

Q: How do I reset my touch computer to factory settings?
A: You can reset your touch computer to factory settings by following the instructions provided in the user manual under the ‘Android Factory Reset’ section.

TC21/TC26/ TC21HC/TC26-HC
Touch Computer
Product Reference Guide for Android 11TM
MN-004301-6EN Rev A

Copyright

2023/09/08
ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corporation, registered in many jurisdictions worldwide. Google, Android, Google Play and other marks are trademarks of Google LLC. All other trademarks are the property of their respective owners. ©2023 Zebra Technologies Corporation and/ or its affiliates. All rights reserved.
Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements.
For further information regarding legal and proprietary statements, please go to:
SOFTWARE: zebra.com/linkoslegal. COPYRIGHTS: zebra.com/copyright. PATENTS: ip.zebra.com. WARRANTY: zebra.com/warranty. END USER LICENSE AGREEMENT: zebra.com/eula.

Terms of Use
Proprietary Statement
This manual contains proprietary information of Zebra Technologies Corporation and its subsidiaries (“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements
Continuous improvement of products is a policy of Zebra Technologies. All specifications and designs are subject to change without notice.
Liability Disclaimer
Zebra Technologies takes steps to ensure that its published Engineering specifications and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability
In no event shall Zebra Technologies or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

About This Guide

This guide provides information about setting up and using TC21/TC26 touch computers with the AndroidTM operating system. Some screens shown in this guide may differ from the actual screens shown on the device.

Configurations
The following table covers all configurations of the device. Models available in your area may vary.

Table 1 WLAN Configurations

Part Number

Radios

TC210K01A222

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

TC210K01A242

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

TC210K01A422

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

TC210K01A442

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Battery Camera Memory Connector/ Data Alert Capture Button Options

Operating System

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE4710) Services

and

(GMS) 10.

integrated

NFC

Extended 13 MP Battery rear/5
MP front

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE4710) Services

and

(GMS) 10.

integrated

NFC

Basic Battery

13 MP rear/5 MP front

4 GB RAM/64 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE4710) Services

and

(GMS) 10.

integrated

NFC

Extended 13 MP Battery rear/5
MP front

4 GB RAM/64 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE4710) Services

and

(GMS) 10.

integrated

NFC

14

About This Guide

Table 1 WLAN Configurations (Continued)

Part Number

Radios

Battery Camera Memory Connector/ Data Alert Capture Button Options

Operating System

TC210K01A423

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Basic Battery

13 MP rear/5 MP front

4 GB RAM/64 GB Flash

8-pin Connector

2D

Google

imager Mobile

(SE4710) Services

and

(GMS) 10.

integrated

NFC

TC210K01B212

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Basic Battery

13 MP rear/ no front camera

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

image Mobile

(SE4100) Services

and

(GMS) 10.

integrated

NFC

TC210K01B232

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Extended 13 MP Battery rear/
no front camera

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

image Mobile

(SE4100) Services

and

(GMS) 10.

integrated

NFC

TC210K01D221

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

No Connector

No Scanner

Google Mobile Services (GMS) 10.

TC210K01D241

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Extended 13 MP Battery rear/5
MP front

3 GB RAM/32 GB Flash

No Connector

No Scanner

Google Mobile Services (GMS) 10.

TC210K02A222

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

2-pin Connector

2D

Android

imager Open Source

(SE4710) Project

and

(AOSP) 10

integrated (China only).

NFC

TC210K02B212

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Basic Battery

13 MP rear/ no front camera

3 GB RAM/32 GB Flash

2-pin Connector

2D

Android

imager Open Source

(SE4100) Project

and

(AOSP) 10

integrated (China only).

NFC

TC210K02B412

WLAN: 802.11 a/b/ g/n/ac/d/h/i/r/k/v/ wWPAN: Bluetooth v5.0 Low Energy

Basic Battery

13 MP rear/ no front camera

4 GB RAM/64 GB Flash

2-pin Connector

2D

Android

imager Open Source

(SE4100) Project

and

(AOSP) 10

integrated (China only).

NFC

TC210K- WLAN: 802.11 a/b/ 0HD224 g/n/ac/d/h/i/r/k/v3/ (Healthcare) wWPAN: Bluetooth
v5.0 Low Energy

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

Back Alert Button

No Scanner

Google Mobile Services (GMS) 10.

15

About This Guide

Table 1 WLAN Configurations (Continued)

Part Number

Radios

Battery Camera Memory Connector/ Data Alert Capture Button Options

Operating System

TC210K- WLAN: 802.11 a/b/ 0HB224 g/n/ac/d/h/i/r/k/v3/ (Healthcare) wWPAN: Bluetooth
v5.0 Low Energy

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

Back Alert Button

2D

Google

imager Mobile

(SE4100) Services

and

(GMS) 10.

integrated

NFC

TC210K- WLAN: 802.11 a/b/ 06B224 g/n/ac/d/h/i/r/k/v3/ (Healthcare) wWPAN: Bluetooth
v5.0 Low Energy

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

Back Alert Button

2D

Android

imager Open Source

(SE4100) Project

and

(AOSP) 10

integrated (China only).

NFC

Table 2 WWAN Configurations

Part Number

Radios

TC26AK11A222 TC26BK11A222 TC26AK11A242 TC26BK11A242 TC26AK11A422 TC26BK11A422 TC26AK11A423 TC26BK11A423 TC26AK11A442 TC26BK11A442

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA

Battery Camera Memory Connector/ Data Alert Capture Button Options

Operating System

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE-4710) Services

and

(GMS) 10.

integrated

NFC

Extended 13 MP Battery rear/5
MP front

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE-4710) Services

and

(GMS) 10.

integrated

NFC

Basic Battery

13 MP rear/5 MP front

4 GB RAM/64 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE-4710) Services

and

(GMS) 10.

integrated

NFC

Basic Battery

13 MP rear/5 MP front

4 GB RAM/64 GB Flash

8-pin Connector

2D

Google

imager Mobile

(SE-4710) Services

and

(GMS) 10.

integrated

NFC

Extended 13 MP Battery rear/5
MP front

4 GB RAM/64 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE-4710) Services

and

(GMS) 10.

integrated

NFC

16

About This Guide

Table 2 WWAN Configurations (Continued)

Part Number

Radios

Battery Camera Memory Connector/ Data Alert Capture Button Options

Operating System

TC26AK11B212 TC26BK11B212

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA

Basic Battery

13 MP rear/ no front camera

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE-4100) Services

and

(GMS) 10.

integrated

NFC

TC26AK11B232 TC26BK11B232

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA

Extended 13 MP Battery rear/
no front camera

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE-4100) Services

and

(GMS) 10.

integrated

NFC

TC26AK11D221 TC26BK11D221

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

No Connector

No Scanner

Google Mobile Services (GMS) 10.

TC26AK21D221 TC26BK21D221

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/eSIM

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

No Connector

No Scanner

Google Mobile Services (GMS) 10.

TC26AK11D241 TC26BK11D241

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CDMA

ExtendedB1a3ttMerPy rear/5 MP front

3 GB RAM/32 GB Flash

No Connector

No Scanner

Google Mobile Services (GMS) 10.

TC26AK21A222 TC26BK21A222

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/eSIM

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE-4710) Services

and

(GMS) 10.

integrated

NFC

TC26CK12A222

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE

Basic Battery

13 MP rear/5 MP front

3 GB RAM/32 GB Flash

2-pin Connector

2D

Android

imager Open Source

(SE-4710) Project

and

(AOSP) 10

integrated (China only).

NFC

TC26CK12B212

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE

Basic Battery

13 MP rear/ no front camera

3 GB RAM/32 GB Flash

2-pin Connector

2D

Android

imager Open Source

(SE-4100) Project

and

(AOSP) 10

integrated (China only).

NFC

17

About This Guide

Table 2 WWAN Configurations (Continued)

Part Number

Radios

Battery Camera Memory Connector/ Data Alert Capture Button Options

Operating System

TC26BK- WLAN: 802.11 a/

1HB224

b/g/n/ac/d/h/i/

(Healthcare) r/k/v/wWPAN:

Bluetooth v5.0 Low

EnergyWWAN:

HSPA+/LTE/CDMA

Basic Battery

13 MP rear / 5 MP front

3 GB RAM / 32 GB Flash

Back Alert Button

2D

Google

imager Mobile

(SE-4100) Services

and

(GMS) 10.

integrated

NFC

TC26BK- WLAN: 802.11 a/

1HD224

b/g/n/ac/d/h/i/

(Healthcare) r/k/v/wWPAN:

Bluetooth v5.0 Low

EnergyWWAN:

HSPA+/LTE/CDMA

Basic Battery

13 MP rear / 5 MP front

3 GB RAM / 32 GB Flash

Back Alert Button

No scanner

Google Mobile Services (GMS) 10.

TC26BK- WLAN: 802.11 a/

16B224

b/g/n/ac/d/h/i/

(Healthcare) r/k/v/wWPAN:

Bluetooth v5.0 Low

EnergyWWAN:

HSPA+/LTE

Basic Battery

13 MP rear / 5 MP front

3 GB RAM / 32 GB Flash

Back Alert Button

2D

Android

imager Open Source

(SE-4100) Project

and

(AOSP) 10

integrated (China only).

NFC

TC26EK21A222NA

WLAN: 802.11 a/ b/g/n/ac/d/h/i/ r/k/v/wWPAN: Bluetooth v5.0 Low EnergyWWAN: HSPA+/LTE/CBRS

Basic Battery

13 MP rear / 5 MP front

3 GB RAM / 32 GB Flash

2-pin Connector

2D

Google

imager Mobile

(SE-4710) Services

and

(GMS) 10.

integrated

NFC

Mobility DNA Enterprise License

Powerful complimentary Mobility DNA tools are made available and ready to use, making it easier to stage, secure and troubleshoot devices; capture and send data to your applications right out of the box; restrict access to features and applications; and more. The Mobility DNA Enterprise License delivers premium voice capabilities over Wi-Fi and unlocks powerful tools and utilities that takes workforce productivity and device management simplicity to a new level.
VoLTE delivers superior voice quality over cellular networks, while Zebra’s advanced VoWiFi technology, included with the Mobility DNA Enterprise License, delivers superior voice quality over all of your WiFi voice applications. For example, Push-to-Talk Express for basic walkie-talkie style communications, the Workforce Connect PTT Pro1 subscription service for walkie talkie-style communications over cellular and WiFi networks, and Workforce Connect Voice1 to turn the TC15 devices into fully-featured PBX handsets.

1 Optional Zebra voice solutions available for purchase. Push-to-Talk Express and Workforce Connect PTT Pro do not require the MDNA Enterprise license. Workforce Connect Voice and other third party full duplex voice solutions require the MDNA Enterprise license for performance and support.
18

About This Guide
Licensed Features
Licensed features are only available on this device with the purchase of a Mobility DNA Enterprise License. A single license unlocks all premium features on the device. Some apps may require a download from zebra.com/support. Please contact your administrator or go to zebra.com for more information. NOTE: Android Multi-User Mode is not supported by the Mobility DNA Enterprise License. Entering Multi-User Mode on a device with an active Mobility DNA Enterprise License may cause undefined behavior.
Core OS, Apps, and mDNA
Core OS, apps, and mDNA features that require the purchase of a Mobility DNA Enterprise License. · PowerPrecision Console · Zebra Volume Control · Secure NFC through EMDK · Firmware Over the Air (FOTA) · Device Tracker · Enterprise Keyboard · Device Central · NG SimulScan through EMDK and DataWedge · WFC Voice
Fusion
Fusion features that require the purchase of a Mobility DNA Enterprise License. · Power Management (WMM U-APSD) · EAP Methods (LEAP) · PEAP Phase 2: GTC Dynamic Password · Fast Roam (CCKM) · CCXv4 (compliant, but not certified) · Band Preference (5 GHz Only) · Subnet Roam · 802.11v · Fusion Logger · Fusion Status · WorryFree WiFi · WorryFree WiFi Manager (WorryFree WiFi)
19

About This Guide
· Wi-Fi Manager (Wi-Fi) · Channel mask · AutoTimeConfig · CCKM · WLANPowerSave (WMM-PS) · EnableRestrictedSettingsUI · BandPreference · SubNetRoam · PasswordProtectEncryption · 802.11v · CallAdmissionControl · Gratuitous ARP · Profile configuration (Dynamic GTC) · Profile configuration (LEAP)
Connectivity
Connectivity features that require the purchase of a Mobility DNA Enterprise License. · Bluetooth Silent Pairing, Trusted and Single Pairing · Bluetooth NFC Tap and Pair · Bluetooth CSPs · Disable future pairing with remote Bluetooth devices. · Do not allow the device to be visible to other devices over Bluetooth. · Allow Silent Pairing · SmartLeash (Quality monitoring feature) · Clear All PDL (Paired Device List)
Request Licenses
Customers, partners, and distributors require a Mobility DNA Enterprise License. Please request an evaluation or trial license through your account manager. An account manager or sales engineer can request a trial or evaluation of the Mobility DNA Enterprise License for customers, partners, or distributors using SFDC forms. Zebra engineering can submit a request for a trial or evaluation of the Mobility DNA Enterprise License using Service NOW.
20

About This Guide
Notational Conventions
The following conventions are used in this document: · Bold text is used to highlight the following:
· Dialog box, window, and screen names · Dropdown list and list box names · Checkbox and radio button names · Icons on a screen · Key names on a keypad · Button names on a screen · Bullets (·) indicate: · Action items · List of alternatives · Lists of required steps that are not necessarily sequential. · Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.
Icon Conventions
The documentation set is designed to give the reader more visual clues. The following visual indicators are used throughout the documentation set. NOTE: The text here indicates information that is supplemental for the user to know and that is not required to complete a task. IMPORTANT: The text here indicates information that is important for the user to know.
CAUTION: If the precaution is not heeded, the user could receive a minor or moderate injury.
WARNING: If danger is not avoided, the user CAN be seriously injured or killed.
DANGER: If danger is not avoided, the user WILL be seriously injured or killed.
Service Information
If you have a problem with your equipment, contact Zebra Global Customer Support for your region. Contact information is available at: zebra.com/support. When contacting support, please have the following information available: · Serial number of the unit · Model number or product name · Software type and version number Zebra responds to calls by email, telephone, or fax within the time limits set forth in support agreements.
21

About This Guide
If your problem cannot be solved by Zebra Customer Support, you may need to return your equipment for servicing and will be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If you purchased your Zebra business product from a Zebra business partner, contact that business partner for support.
Determining Software Versions
Before contacting Customer Support, determine the current software version on your device. 1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch . 2. Touch About phone. 3. Scroll to view the following information:
· Battery information · Emergency information · SW components · Legal information · Model · Android version
· Android Security Update · Google Play system update · Baseband version · Kernel version · Build number To determine the device International Mobile Equipment Identity (IMEI) information (WWAN only), touch About Phone > IMEI · IMEI – Displays the IMEI number for the device. · IMEI SV – Displays the IMEI software version (SV) number for the device. .
Determining the Serial Number
Before contacting Customer Support, determine the serial number of your device. 1. Swipe down from the Status bar with two fingers to open the Quick Access panel, and then touch . 2. Touch About phone. 3. Touch Model.

Getting Started

This section provides information to get the device up and running for the first time.
Unpacking the Device
1. Carefully remove all protective material from the device and save the shipping container for later storage and shipping.
2. Verify that the following items were received: · Touch computer · USB-C cover (TC2X-HC only). · PowerPrecision Lithium-ion battery · Regulatory Guide.
3. Inspect the equipment for damage. If any equipment is missing or damaged, contact Customer Support center immediately. See About This Guide on page 14.
4. Prior to using the device for the first time, remove the protective shipping film that covers the exit window, touch screen, and rear camera.
23

Device Features
Figure 1 Front View

Getting Started

1

Front Camera

2

Receiver

3

Proximity/Light Sensor

4

Data Capture LED

5

Charging/Notification

LED

6

Touch Screen

7

Speaker

8

Cradle Charging

Contacts

9

USB-C Connector

10

Microphone

11

PTT Button

12

Scan Button

a Pakistan, Egypt, Jordan, Qatar

Takes photos and videos (available on some models). Use for audio playback in Handset mode. Determines proximity for turning off the display when in Handset mode.Determines ambient light for controlling display backlight intensity. Indicates data capture status. Indicates battery charging status while charging and application generated notifications. Displays all information needed to operate the device. Provides audio output for video and music playback. Provides audio in speakerphone mode. Provides device charging via cradles and accessories.
Provides USB host and client communications, and device charging via cables and accessories. NOTE: For healthcare devices, it is not recommended to remove the USB-C cover to ensure proper device sealing. Use for communications in Handset mode. Typically used for Push-to-Talk communications. Where regulatory restrictions exista for Push-to-Talk VoIP communication, this button is configurable for use with other applications. Initiates data capture (programmable).

24

Figure 2 Rear View

Getting Started

13

NFC Antenna

Provides communication with other NFC-enabled devices.

14

Basic Hand Strap

Provides mounting point for Basic Hand Strap accessory.

Mount

15

Battery Release

Latches

Press to remove the battery.

16

Alert Button

Red alert button (available on healthcare devices only).

17

Battery

Standard – 3,400 mAh (typical) / 3,300 mAh (minimum), PowerPrecision Lithium- ion BatteryExtended – 5,260 mAh (typical) / 5,000 mAh (minimum), PowerPrecision Lithium-ion Battery.

18

Volume Up/Down

Increase and decrease audio volume (programmable).

Button

19

Scan Button

Initiates data capture (programmable).

20

Camera Flash

Provides illumination for the camera.

21

Rear Camera

Takes photos and videos.

22

Power Button

Turns the display on and off. Press and hold to reset the device or power off.

23

Exit Window

Provides data capture using the imager.

24

Microphone

Use for communications in Speakerphone mode.

25

cbrs logo

Citizens Broadband Radio Service (cbrs) available on TC26EK configuration.

Setting Up the Device
Follow these steps before using the device for the first time. 1. Install a micro secure digital (SD) card (optional).

25

Getting Started
2. Installing a nano SIM card (optional) 3. Install the battery. 4. Install hand strap (optional). 5. Charge the device. 6. Power on the device.
Installing a microSD Card
The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. For more information, refer to the documentation provided with the card and follow the manufacturer’s recommendations for use. CAUTION: Follow proper electrostatic discharge (ESD) precautions to avoid damaging the microSD card. Proper ESD precautions include, but are not limited to, working on an ESD mat and ensuring that the operator is properly grounded. 1. Lift and remove the access door.
2. Slide the microSD card holder to the unlock position.
3. Lift the microSD card holder.
26

Getting Started
4. Insert the microSD card into the card holder door, and ensure that the card slides into the holding tabs on each side of the door.
5. Close the microSD card holder and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing. 6. Replace the access door.
Installing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to TC21. CAUTION: For proper electrostatic discharge (ESD) precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
27

1. Lift the access door.

Getting Started

2. Slide the SIM card holder to the unlock position. 3. Lift the SIM card holder door. 4. Place the nano SIM card into the card holder with contacts facing down.

28

Getting Started
5. Close the SIM card holder door and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing. 6. Replace the access door.
Installing the Battery
NOTE: User modification of the device, particularly in the battery well, such as labels, asset tags, engravings, stickers may compromise the intended performance of the device or accessories. Performance levels such as sealing (Ingress Protection (IP)), impact performance (drop and tumble), functionality, temperature resistance could be effected. DO NOT put any labels, asset tags, engravings, stickers in the battery well. 1. Insert the battery, bottom first, into the battery compartment in the back of the device.
29

Getting Started

2. Press the battery down into the battery compartment until the battery release latches snap into place. For information on battery charging, see Battery Charging on page 131.

Charging the Battery
Before using the device for the first time, charge the main battery until the green Charging/Notification light emitting diode (LED) remains lit. To charge the device, use a cable or a cradle with the appropriate power supply. For information about the accessories available for the device see Accessories on page 128 for more information. The standard battery charges from fully depleted to 90% in approximately 3 hours. The extended battery charges from fully depleted to 90% in approximately 4 hours.
NOTE: In many cases, the 90% charge provides plenty of charge for daily use.

NOTE: To achieve the best fast charging results, use only Zebra charging accessories and batteries. Charge batteries at room temperature with the device in sleep mode.
Charge batteries in temperatures from 5°C to 40°C (41°F to 104°F). The device or accessory always performs battery charging in a safe and intelligent manner. At higher temperatures (e.g. approximately +37°C (+98°F)) the device or accessory may for brief periods of time alternately enable and disable battery charging to keep the battery at acceptable temperatures. The device or accessory indicates when charging is disabled due to abnormal temperatures via its LED and a notification appears on the display.
1. Connect the charging accessory to the appropriate power source.
2. Insert the device into a cradle or attach to a cable. The device turns on and begins charging. The Charging/Notification LED blinks amber while charging, then turns solid green when fully charged.

Charging Indicators

State Off
Slow Blinking Amber (1 blink every 4 seconds) Slow Blinking Red (1 blink every 4 seconds) Solid Green Solid Red Fast Blinking Amber (2 blinks/ second)

Indication The device is not charging. The device is not inserted correctly in the cradle or connected to a power source. The charger/cradle is not powered. The device is charging.
The device is charging but the battery is at end of its useful life.
Charging complete. Charging is complete but the battery is at end of its useful life. Charging error, for example: · Temperature is too low or too high. · Charging has gone on too long without completion (typically
8 hours).

Fast Blinking Red (2 blinks/second)

Charging error but the battery is at end of its useful life., for example:
· Temperature is too low or too high.
· Charging has gone on too long without completion (typically 8 hours).

30

Getting Started
Replacing the Battery
CAUTION: The battery is designed to be removed by hand. Do not use tools to remove the battery. 1. Press the Power button until the menu appears. 2. Touch Power Off. 3. Wait for the device to completely turn off. 4. If the hand strap is attached, slide the hand strap clip away from the bottom of the device, and then lift.
5. Press the two battery latches down.
CAUTION: Do not attempt to insert fingers under the latches when pulling on the battery. Damage to the latches may occur.
31

Getting Started
6. While pressing the latches down, press the two latches in toward the center of the device. The latches must be pressed in completely to release the battery.
7. Lift the battery from the device.
8. Insert the replacement battery, bottom first, into the battery compartment in the back of the device. 9. Press the battery down until the battery release latches snap into place. 10. Replace the hand strap, if required. 11. Press the Power button to turn on the device.
Replacing the microSD Card
1. Press the Power button until the menu appears. 2. Touch Power off. 3. Wait for the device to completely turn off.
32

Getting Started
4. If the hand strap is attached, slide the hand strap clip away from the bottom of the device, and then lift. 5. Press the two battery latches down.
CAUTION: Do not attempt to insert fingers under the latches when pulling on the battery. Damage to the latches may occur.
33

Getting Started
6. While pressing the latches down, press the two latches in toward the center of the device. The latches must be pressed in completely to release the battery.
7. Lift the battery from the device.
8. Lift the access door.
9. Remove microSD card from holder. 34

Getting Started
10. Insert the replacement microSD card. CAUTION: Access door must be replaced and securely seated to ensure proper device sealing. 11. Replace the access door.
12. Insert the battery, bottom first, into the battery compartment in the back of the device. 13. Press the battery down until the battery release latches snap into place. 14. Replace the hand strap, if required. 15. Press and hold the Power button to turn on the device.
Replacing the SIM Card
NOTE: Only use a nano SIM card. Not applicable to TC21. 1. Press the Power button until the menu appears. 2. Touch Power off. 3. Wait for the device to completely turn off. 4. If the hand strap is attached, slide the hand strap clip away from the bottom of the device, and then lift.
35

Getting Started
5. Press the two battery latches down.
CAUTION: Do not attempt to insert fingers under the latches when pulling on the battery. Damage to the latches may occur.
6. While pressing the latches down, press the two latches in toward the center of the device. The latches must be pressed in completely to release the battery.
36

Getting Started
7. Lift the battery from the device.
8. Lift the access door. 9. Slide the SIM card door to the unlock position.
37

Getting Started
10. Lift the SIM card holder door.
11. Remove the SIM card. 12. Place the new SIM card into the card holder with contacts facing down. 13. Close the SIM card holder and slide into the lock position.
CAUTION: Access door must be replaced and securely seated to ensure proper device sealing. 14. Replace the access door.
15. Insert the battery, bottom first, into the battery compartment in the back of the device. 16. Press the battery down until the battery release latch snaps into place. 17. Replace the hand strap, if required. 18. Press and hold the Power button to turn on the device.
38

Using the Device
Using the Device
This section explains how to use your device.
Home Screen
Turn on the device to display the Home screen. Depending on how your system administrator configured your device, your Home screen may appear differently than the graphics in this section. After the device goes into Sleep mode, the Home screen displays with the lock slider. Touch the screen and slide up to unlock. The Home screen provides four additional screens to place widgets and shortcuts. Swipe the screen left or right to view the additional screens. NOTE: By default, AOSP devices do not have the same icons on the Home screen as GMS devices. Icons are shown below for example only. Home screen icons can be configured by the user and may look different than shown.
39

Figure 3 Home Screen

Using the Device

1

Status bar

2

Widgets

3

Shortcut icons

4

Folder

5

Back

6

Home

7

Recent

Displays the time, status icons (right side), and notification icons (left side). Launches stand-alone apps that run on the Home screen. Opens apps installed on the device. Contains apps. Displays the previous screen. Displays the home screen. Displays recently used applications.

Setting Home Screen Rotation
By default, the Home screen rotation is disabled. 1. Touch and hold anywhere on the Home screen until the options appear. 2. Touch Home settings. 3. Touch the Allow Home screen rotation switch. 4. Touch Home. 5. Rotate the device.

40

Using the Device
Status Bar
The Status bar displays the time, notification icons (left side), and status icons (right side). If there are more notifications than can fit in the Status bar, a dot displays indicating that more notifications exist. Swipe down from the Status bar to open the Notification panel and view all notifications and status. Figure 4 Notifications and Status Icons

1

Notification icons

2

Status icons

Notification Icons
Notification icons indicate app events and messages.

Table 3 Notification Icons Icon Main battery is low.

Description

More notifications are available for viewing.

Data is synching.

Indicates an upcoming event. AOSP devices only.

Indicates an upcoming event. GMS devices only.

Open Wi-Fi network is available.

Audio is playing.

Problem with sign-in or sync has occurred.

Device is uploading data.

Animated: the device is downloading data. Static: the download is complete.

41

Using the Device

Table 3 Notification Icons (Continued)

Icon

Description

Device is connected to or disconnected from a virtual private network (VPN).

Preparing internal storage by checking it for errors.

USB debugging is enabled on the device.

Call is in progress (WWAN only). The mailbox contains one or more voice message (WWAN only). Call is on hold (WWAN only). Call was missed (WWAN only). Wired headset with a boom module is connected to the device. Wired headset without a boom module is connected to the device. Indicates the RxLogger app is running. Indicates the Bluetooth scanner is connected to the device. Indicates the ring scanner is connected to the device in HID mode.

Status Icons
Status icons display system information for the device.

Table 4 Status Icons Icon Alarm is active.

Description

Main battery is fully charged.

Main battery is partially drained.

42

Using the Device

Table 4 Status Icons (Continued) Icon Main battery charge is low.

Description

Main battery charge is very low.

Main battery is charging.

All sounds, except media and alarms, are muted. Vibrate mode is active.

All sounds except media and alarms are muted.

Do Not Disturb mode active.

Airplane Mode is active. All radios are turned off.

Bluetooth is on.

Connected to a Bluetooth device.

Connected to a Wi-Fi network. Indicates the Wi-Fi version number.

Not connected to a Wi-Fi network or no Wi-Fi signal.

Connected to an Ethernet network.

Speakerphone enabled.

Portable Wi-Fi hotspot is active (WWAN only).

Connected to a 4G LTE/LTE-CA network (WWAN only).a
Connected to a 1x-RTT (Sprint), EGDGE, EVDO, EVDV or WCDMA network (WWAN only).a Connected to a GPRS network (WWAN only).a

43

Using the Device

Table 4 Status Icons (Continued)

Icon

Description

Connected to a DC – HSPA, HSDPA, HSPA+ or HSUPA network (WWAN only).a

Connected to an EDGE network (WWAN only).a

Connected to a GPRS network (WWAN only).a

Roaming from a network (WWAN only).

No SIM card installed (WWAN only).

Managing Notifications
Notification icons report the arrival of new messages, calendar events, alarms, and ongoing events. When a notification occurs, an icon appears in the Status bar with a brief description.
Figure 5 Notification Panel

44

Using the Device

1

Quick settings bar

· To view a list of all notifications, open the Notification panel by dragging the Status bar down from the top of the screen.
· To respond to a notification, open the Notification panel and then touch a notification. The Notification panel closes and the corresponding app opens.
· To manage recent or frequently used notifications, open the Notification panel and then touch Manage notifications. Touch the toggle switch next to an app to turn off all notifications, or touch an app for more notification options.
· To clear all notifications, open the Notification panel and then touch CLEAR ALL. All event-based notifications are removed. Ongoing notifications remain in the list.
· To close the Notification panel, swipe the Notification panel up.

Opening the Quick Access Panel
Use the Quick Access panel to access frequently used settings (for example, Airplane mode). NOTE: Not all icons are pictured. Icons may vary.

Figure 6 Quick Access Panel

· If the device is locked, swipe down once. · If the device is unlocked, swipe down once with two fingers, or twice with one finger. · If the Notification panel is open, swipe down from the Quick Settings bar.
45

Using the Device

Quick Access Panel Icons
Quick Access panel icons indicate frequently used settings (for example, Airplane mode).

Table 5 Quick Access Panel Icons

Icon

Description

Display brightness – Use the slider to decrease or increase the brightness of the screen.

Wi-Fi network – Turn Wi-Fi on or off. To open Wi-Fi settings, touch the Wi-Fi network name. Bluetooth settings – Turn Bluetooth on or off. To open Bluetooth settings, touch Bluetooth. Battery saver – Turn Battery saver mode on or off. When Battery saver mode is on the performance of the device is reduced to preserve battery power (not applicable).
Invert colors – Invert the display colors.

Do not disturb – Control how and when to receive notifications. Mobile data – Enables or disables data transfer via the WAN. The device is still available for voice calls and texts. To open Mobile data settings, touch and hold (WWAN only). Airplane mode – Turn Airplane mode on or off. When Airplane mode is on the device does not connect to Wi-Fi or Bluetooth. Auto-rotate – Lock the device’s orientation in portrait or landscape mode or set to automatically rotate. Flashlight – Turn the flashlight or camera flash on or off. When the flashlight is activated, it stays on unless it is turned off or the camera app is run. Location – Enable or disable locationing feature.

Hotspot – Turn on to share the device’s mobile data connection with other devices. Data Saver – Turn on to prevent some apps from sending or receiving data in the background. Night Light – Tint the screen amber to make it easier to look at the screen in dim light. Set Night Light to turn on automatically from sunset to sunrise, or at other times.

46

Using the Device

Table 5 Quick Access Panel Icons (Continued)

Icon

Description

Screen Cast – Share phone content on Chromecast or a television with Chromecast built-in. On the Cast screen, check the “enable wireless display” option, and then touch “cast screen” to display a list of devices. Touch a device in the list to begin casting.

Dark Theme – Toggles dark theme on and off. Dark themes reduce the luminance emitted by the screen, while meeting minimum color contrast ratios. It helps improve visual ergonomics by reducing eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark environments, while conserving battery power.

Focus mode – Turn on to pause distracting apps. To open Focus mode settings, touch and hold.

Bedtime mode – Turn grayscale on and off. Grayscale turns the screen black and white, reducing phone distractions and improving battery life.

Nearby Share – Helps find and interact with services and devices close to the device.

Screen Record – Makes a video recording of everything that happens on the screen, with options to include audio and screen touches. NFC – Enable or disable NFC communication.

Editing Icons on the Quick Settings Bar
The first several setting tiles from the Quick Access panel become the Quick Settings bar. · Open the Quick Access panel and touch to edit, add, or remove settings tiles.
Battery Management
Observe the recommended battery optimization tips for the device. · Set the screen to turn off after a short period of inactivity. · Reduce screen brightness. · Turn off all wireless radios when not in use. · Turn off automatic syncing for Email, Calendar, Contacts, and other apps. · Minimize the use of apps that keep the device from sleeping, for example, music and video apps.
NOTE: Before checking the battery charge level, remove the device from any AC power source (cradle or cable).

47

Using the Device
Checking Battery Status
Check the battery status through the Battery Information settings, the Battery Manager app, or the quick access panel. · Open Settings and touch About phone

Battery Information. Or swipe up from the bottom of the
screen and touch to open the Battery Manager app. Battery present status indicates if the battery is present. Battery level lists the battery charge (as a percentage of fully charged). · Swipe down with two fingers from the status bar to open the quick access panel. The battery percentage is displayed next to the battery icon.
Monitoring Battery Usage
The Battery screen provides battery charge details and power management options to extend battery life. Different apps display different information. Some apps include buttons that open screens with settings to adjust power use. Use the DISABLE or FORCE CLOSE buttons to turn off apps that consume too much power. · Go to Settings. · Touch Battery. To display battery information and power management options for a specific app: · Go to Settings. · Touch Apps & notifications. · Touch an app. · Touch Advanced > Battery.
Low Battery Notification
When the battery charge level drops below 18%, the device displays a notice to connect the device to power. The user should charge the battery using one of the charging accessories. When the battery charge drops below 10%, the device displays a notice to connect the device to power. The user must charge the battery using one of the charging accessories. When the battery charge drops below 4%, the device turns off. The user must charge the battery using one of the charging accessories.
Interactive Sensor Technology
To take advantage of these sensors, applications use API commands. Refer to the Google Android Sensor APIs for more information. For information on the Zebra Android EMDK, go to: techdocs.zebra.com. The device contains sensors that monitor movement, orientation, and ambient light. · Gyroscope – Measures angular rotational velocity to detect rotation of the device. · Accelerometer – Measures the linear acceleration of movement to detect the orientation of the device. · Light Sensor – Detects ambient light and adjusts the screen brightness.
48

Using the Device
· Proximity Sensor – Detects the presence of nearby objects without physical contact. The sensor detects when the device is close to your face during a call and turns off the screen, preventing unintentional screen touches.
Waking the Device
The device goes into Sleep mode when you press Power or after a period of inactivity (set in the Display settings window). 1. To wake the device from Sleep mode, press Power or the configured wake-up sources.
The Lock screen displays. 2. Swipe the screen up to unlock.
· If the Pattern screen unlock feature is enabled, the Pattern screen appears instead of the Lock screen.
· If the PIN or Password screen unlock feature is enabled, enter the PIN or password after unlocking the screen.
NOTE: If you enter the PIN, password, or pattern incorrectly five times, you must wait 30 seconds before trying again.
· If you forget the PIN, password, or pattern, contact your system administrator.
USB Communication
Connect the device to a host computer to transfer files between the device and the host computer. When connecting the device to a host computer, follow the host computer’s instructions for connecting and disconnecting USB devices, to avoid damaging or corrupting files.
Transferring Files
Use Transfer files to copy files between the device and the host computer.
NOTE: It is recommended to install a microSD card in the device for storing files due to limited internal storage. 1. Connect the device to a host computer using a USB accessory. 2. On the device, pull down the Notification panel and touch Charging this device via USB.
By default, No data transfer is selected. 3. Touch File Transfer.
NOTE: After changing the setting to File Transfer, and then disconnecting the USB cable, the setting reverts back to No data transfer. If the USB cable is reconnected, select File Transfer again. 4. On the host computer, open File Explorer. 5. Locate the device as a portable device. 6. Open the Internal storage folder. 7. Copy files to and from the device or delete files as required.
49

Using the Device
Transferring Photos
Use PTP to copy photos from the device to the host computer. 1. Connect the device to a host computer using a USB accessory. 2. On the device, pull down the Notification panel and touch Charging this device via USB. 3. Touch Transfer photos PTP. 4. On the host computer, open a file explorer application. 5. Open the SD card or the Internal storage folder. 6. Copy or delete photos as required.
Disconnecting from the Host Computer
NOTE: Carefully follow the host computer’s instructions to unmount the microSD card and disconnect USB devices correctly to avoid losing information. 1. On the host computer, unmount the device. 2. Remove the device from the USB accessory.
50

Settings
Settings
This section describes the settings on the device.
Accessing Settings
There are multiple ways to access settings on a device. · Swipe down with two fingers from the top of the Home screen to open the Quick Access panel and
touch . · Double-swipe down from the top of the Home screen to open the Quick Access panel and touch . · Swipe up from the bottom of the Home screen to open APPS and touch Settings.
Display Settings
Use Display settings to change the screen brightness, enable night light, change the background image, enable screen rotation, set screen timeout, and change font size.
Setting the Screen Brightness Manually
Manually set the screen brightness using the touchscreen. 1. Swipe down with two fingers from the Status bar to open the Quick Access panel. 2. Slide the icon to adjust the screen brightness level.
Setting the Screen Brightness Automatically
Automatically adjust the screen brightness using the built-in light sensor. 1. Go to Settings. 2. Touch Display. 3. If disabled, touch Adaptive brightness to automatically adjust the brightness.
By default, Adaptive brightness is enabled. Toggle the switch to disable.
51

Settings
Setting Night Light
The Night Light setting tints the screen amber, making the screen easier to look at in low light. 1. Go to Settings. 2. Touch Display. 3. Touch Night Light. 4. Touch Schedule. 5. Select one of the schedule values:
· None (default) · Turns on at custom time · Turns on from sunset to sunrise. 6. By default, Night Light is disabled. Touch TURN ON NOW to enable. 7. Adjust the tint using the Intensity slider.
Setting Screen Timeout
The screen turns off and goes into Sleep mode after the selected period of inactivity. 1. Go to Settings. 2. Touch Display > Advanced > Screen timeout. 3. Select one of the screen timeout values.
· 15 seconds (default) · 30 seconds · 1 minute · 2 minutes · 5 minutes · 10 minutes · 30 minutes
Setting Screen Rotation
By default, screen rotation is enabled. NOTE: To change the Home screen rotation, see Setting Home Screen Rotation.
1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Auto-rotate screen.
52

Settings
Setting Lock Screen Notifications
The lock screen display setting wakes the screen when notifications are received. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Lock screen. 4. In the When to show section, enable or disable an option using the switch.
Setting Font Size
Set the size of the font in system apps. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Font size. 4. Select a font size option:
· Small · Default · Large · Largest
Notification LED Brightness Level
1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Notification LED Brightness Level. 4. Use the slider to set the brightness value (default: 15).
Setting Touch Panel Mode
The device display is able to detect touches using a finger or gloved finger. NOTE: A glove can be made of medical latex, leather, cotton, or wool. The device supports light to medium weight gloves, and may not detect touches from heavy outdoor gloves. 1. Go to Settings. 2. Touch Display > Advanced. 3. Touch Touch Panel Mode.
· Finger Only to use a finger on the screen. · Finger and Glove to use a finger or a gloved finger on the screen.
53

Settings

Setting the Date and Time
The date and time are automatically synchronized using a NITZ server when the device is connected to a cellular network. You are only required to set the time zone or set the date and time if the wireless LAN does not support Network Time Protocol (NTP) or when not connected to a cellular network. 1. Go to Settings. 2. Touch System > Date & time. 3. Touch Use network-provided time to disable automatic date and time synchronization. 4. Touch Use network- provided time zone to disable automatic time zone synchronization. 5. Touch Update Interval to select an interval to synchronize the system time from the network. 6. Touch Date to select the date in the calendar. 7. Touch OK. 8. Touch Time.
a) Touch the green circle, drag to the current hour, and then release. b) Touch the green circle, drag to the current minute, and then release. c) Touch AM or PM. 9. Touch OK. 10. Touch Time zone to select the current time zone from the list. 11. In TIME FORMAT, choose either Use local default or Use 24-hour format.
General Sound Setting
Press the volume buttons on the device to display on-screen volume controls. Use the Sound settings to configure media and alarm volumes. 1. Go to Settings. 2. Touch Sound. 3. Touch an option to set sounds.
Sound Options
· Media volume – Controls the music, games, and media volume. · Call volume – Controls the volume during a call. · Alarm volume – Controls the alarm clock volume. · Notifications volume – Controls the notification volume. · Do Not Disturb – Mutes some or all sounds and vibrations. · Media – Shows the media player in Quick Settings while sound is playing, allowing quick access. · Shortcut to prevent ringing – Turn on the switch to make the device vibrate when a call is received
(default disabled). · Phone ringtone – Select a sound to play when the phone rings.
54

Settings
· Default notification sound – Select a sound to play for all system notifications. · Default alarm sound – Select a sound to play for alarms. · Other sounds and vibrations
· Dial pad tones – Play a sound when pressing keys on dial pad (default – disabled). · Screen locking sounds – Play a sound when locking and unlocking the screen (default enabled). · Charging sounds and vibration – Play a sound and vibrate when power is applied to the device
(default – enabled). · Touch sounds – Play a sound when making screen selections (default enabled). · Touch vibration – Vibrate the device when making screen selections (default enabled).
Setting Wake-Up Sources
By default, the device wakes from Sleep mode when the user presses Power. The device can be configured to wake when the user presses PTT or Scan on the left side of the device handle. 1. Go to Settings. 2. Touch Wake-Up Sources.
· GUN_TRIGGER – Programmable button on the Trigger Handle accessory. · LEFT_TRIGGER_2 – PTT button. · REAR_BUTTON – Programmable button on the back of healthcare devices. · RIGHT_TRIGGER_1 – Right scan button. · SCAN – Left scan button. 3. Touch a checkbox. A check appears in the checkbox.
Remapping a Button
Buttons on the device can be programmed to perform different functions or as shortcuts to installed apps. For a list of key names and descriptions, refer to: techdocs.zebra.com. NOTE: It is not recommended to remap the scan button.
1. Go to Settings. 2. Touch Key Programmer. A list of programmable buttons displays. 3. Select the button to remap. 4. Touch the SHORTCUT, the KEYS and BUTTONS, or the TRIGGER tabs that list the available functions,
applications, and triggers. 5. Touch a function or application shortcut to map to the button. NOTE: If you select an application shortcut, the application icon appears next to the button on the Key Programmer screen.
55

Remappable Keys
Figure 7 Remappable Keys

Settings

3

1 2

4 5 6
7

Table 6 Key Positions

1

SCAN

2

LEFT_TRIGGER_2

3

GUN_TRIGGER

4

VOLUMEDOWN

VOLUMEUP

6

RIGHT_TRIGGER_1

7

REAR_BUTTON

a Pakistan, Egypt, Jordan, Qatar

Left scan button. Typically used for Push-to-Talk communications. Where regulatory restrictions exista for Pushto-Talk VoIP communication, this button is configurable for use with other applications. Optional trigger handle scan button. Volume down button. Volume up button. Right scan button. Programmable button on back of device that is a scan button by default (healthcare devices only).
56

Settings
Alert Button
Configure any remappable key on the device as an Alert button using StageNow. Use an Alert button to launch an app and a command, or call a specified phone number. Healthcare devices provide a red button on the back of the device for this purpose.
Configure the Alert Button
This section provides basic configuration. For detailed information on configuring the Alert button, refer to zebra.techdocs.com/stagenow. Configure the Alert button through StageNow, using the following Configuration Service Providers (CSPs). · PowerMgr – Set All Wake-Up Sources to Turn on. This wakes the device if it is in Sleep mode. · Intent – Create a new setting:
· Mode – Set to Schedule sending of Intent on key presses. · Keep Device Awake – Enable this option to keep the device awake after the short key press. · Key Identifier – Select a remappable key. For example, Rear Button. · Android Action Name – Enter the action name. For example, to initiate a call, enter
android.intent.action.CALL. · URI – Enter the URI. For example, to place a call to a phone number, enter tel:123456789. · KeyMappingMgr – Modify the default behavior of the button. It is recommended to set this to None. Otherwise, the button performs its default behavior in addition to sending an alert.
Alert Accessibility Service
After the Alert button is configured using StageNow, the Alert Accessibility Service is available on the device. Go to Settings > Accessibility > Alert Accessibility service to enable or disable the alert button. When the device reboots, Alert Accessibility Service is automatically enabled.
Using an Alert Button
Activate the Alert button using a long-press of at least one second to prevent accidental alerts. · If the device is in Sleep mode, perform a short-press on the Alert button, followed by a long-press. · If the device is awake, perform a long-press on the Alert button.
Keyboards
The device provides multiple keyboard options. · Android Keyboard – AOSP devices only · Gboard – GMS devices only · Enterprise Keyboard – Only available with Mobility DNA Enterprise License.
57

Settings
NOTE: By default, the Enterprise and Virtual Keyboards are disabled. The Enterprise Keyboard is available for download from the Zebra Support Site.
Enabling Keyboards
1. Go to Settings. 2. Touch System > Languages & input > On-screen keyboard > Manage on-screen keyboards. 3. Touch a keyboard to enable.
Switching Between Keyboards
To switch between keyboards, touch in a text box to display the current keyboard. NOTE: By default, the Gboard is enabled. All other virtual keyboards are disabled.
· On the Gboard keyboard, touch and hold (GMS devices only). · On the Android keyboard, touch, and hold (AOSP devices only). · On the Enterprise keyboard, touch . Only available with Mobility DNA Enterprise License. Not pre-
installed on the device. Contact Zebra Support for more information.
Using the Android and Gboard Keyboards
Use the Android or Gboard keyboards to enter text in a text field. · To configure the keyboard settings, touch and hold “,” (comma) and then select Android keyboard
settings.
Edit Text
Edit entered text and use menu commands to cut, copy, and paste text within or across apps. Some apps do not support editing some or all of the text they display; others may offer their own way to select text.
Entering Numbers, Symbols, and Special Characters
1. Enter numbers and symbols. · Touch and hold one of the top-row keys until a menu appears then select a number or special character. · Touch the Shift key once for a single capital letter. Touch the Shift key twice to lock in uppercase. Touch the Shift key a third time to unlock Capslock. · Touch ?123 to switch to the numbers and symbols keyboard. · Touch the =< key on the numbers and symbols keyboard to view additional symbols.
2. Enter special characters. · Touch and hold a number or symbol key to open a menu of additional symbols. A larger version of the key displays briefly over the keyboard.
58

Settings
Enterprise Keyboard
The Enterprise Keyboard contains multiple keyboard types. NOTE: Only available with Mobility DNA Enterprise License.
· Numeric · Alpha · Special characters · Data capture.
Numeric Tab
The numeric keyboard is labeled 123. The keys displayed vary on the app being used. For example, an arrow displays in Contacts, however Done displays in Email account setup.
Alpha Tab
The alpha keyboard is labeled using the language code. For English, the alpha keyboard is labeled EN.
Additional Character Tab
The additional characters keyboard is labeled #*/. · Touch to enter emoji icons in a text message. · Touch ABC to return to the Symbols keyboard.
Scan Tab
The Scan tab provides an easy data capture feature for scanning barcodes.
Language Usage
Use the Language & input settings to change the device’s language, including words added to the dictionary.
Changing the Language Setting
1. Go to Settings. 2. Touch System > Languages & input. 3. Touch Languages. A list of available languages displays. 4. If the desired language is not listed, touch Add a language and select a language from the list. 5. Touch and hold to the right of the desired language, then drag it to the top of the list.
59

Settings
6. The operating system text changes to the selected language.
Adding Words to the Dictionary
1. Go to Settings. 2. Touch System > Languages & input > Advanced > Personal dictionary . 3. If prompted, select the language where this word or phase is stored. 4. Touch + to add a new word or phrase to the dictionary. 5. Enter the word or phrase. 6. In the Shortcut text box, enter a shortcut for the word or phrase.
Notifications
The user can configure notifications for the device and for specific apps. Device notifications settings allow the user to configure how notifications occur on the device. App notification settings allow the user to configure how notifications for a specific app occur. To view device notification settings, touch Settings > Apps & notifications > Notifications. To view app notifications, Settings > Apps & notifications > App info, and then select an app.
Enabling Blink Light
The Notification LED lights blue when an app, such as email and VoIP, generates a programmable notification or to indicate when the device is connected to a Bluetooth device. By default, LED notifications are enabled. 1. Go to Settings. 2. Touch Apps & notifications > Notifications > Advanced . 3. Touch Blink light to toggle the notification on or off.
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Applications

Applications
The APPS screen displays icons for all installed apps. See Application Deployment for information on installing and uninstalling apps. For information on standard Android apps, go to the Google Play Apps store.

Installed Applications
Aside from the common Google apps, the Zebra-specific apps that are installed on the device are described in this section.

Table 7 Apps Icon

Description Battery Manager – Display battery information, including charge level, status, health and wear level.

Bluetooth Pairing Utility – Use to pair peripherals with the device by scanning a barcode.

Camera – Take photos or record videos.

DataWedge – Enables data capture using the imager.

DisplayLink Presenter – Use to present the device screen onto a connected monitor. DWDemo – Provides a way to demonstrate the data capture features using the imager. License Manager – Use to manage software licenses on the device.

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Applications

Table 7 Apps (Continued)

Icon

Description

Music – Play music stored on the microSD card. Play music stored on the internal storage. Play music stored on the microSD card or internal storage. Non-GMS devices only.AOSP only.

Phone – Use to dial a phone number when used with some Voice over IP (VoIP) clients (VoIP telephony ready only). WAN devices only.

RxLogger – Use to diagnose device and app issues.
Settings – Use to configure the device.
StageNow – Allows the device to stage a device for initial use by initiating the deployment of settings, firmware, and software. VoD – The Video on Device basic app provides a how-to video for proper device cleaning. For Video on Device licensing information, go to learning.zebra.com. Worry Free Wifi Analyzer – A diagnostic intelligent app. Use to diagnose surrounding area and display network stats, such as coverage hole detection, or AP in the vicinity. Refer to the Worry Free Wi-Fi Analyzer Administrator Guide for Android. Zebra Bluetooth Settings – Use to configure Bluetooth logging.
Zebra Data Services – Use to enable or disable Zebra Data Services. Some options are set by the system administrator.

Accessing Apps
Access all apps installed on the device using the APPS window. 1. On the Home screen, swipe up from the bottom of the screen. 2. Slide the APPS window up or down to view more app icons. 3. Touch an icon to open the app.

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Applications

Switching Between Recent Apps
1. Touch Recent. A window appears on the screen with icons of recently used apps.
2. Slide the apps displayed up and down to view all recently used apps. 3. Swipe left or right to remove the app from the list and force close the app. 4. Touch an icon to open an app or touch Back to return to the current screen.
Battery Manager
The Battery Manager provides detailed information about the battery.
Opening Battery Manager
· To open the Battery Manager app, swipe up from the bottom of the Home screen, and then touch .
Battery Manager Information
The Battery Manager displays detailed information about battery charging, health, and status.

Table 8 Battery Icons Battery Icon

Description Battery charge level is between 85% and 100%.

Battery charge level is between 19% and 84%.

Battery charge level is between 0% and 18%.

· Level – The current battery charge level as a percentage. Displays -% when the level is unknown.
· Wear – The health of the battery in graphical form. When the wear level exceeds 80%, the bar color changes to red.

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Applications
· Health – The health of the battery. If a critical error occurs, appears. Touch to view the error description. · Decommission – The battery is past its useful life and should be replaced. See system administrator. · Good – The battery is good. · Charge error – An error occurred while charging. See system administrator. · Over Current – An over-current condition occurred. See system administrator. · Dead – The battery has no charge. Replace the battery. · Over Voltage – An over-voltage condition occurred. See system administrator. · Below Temperature – The battery temperature is below the operating temperature. See system administrator. · Failure Detected – A failure has been detected in the battery. See system administrator. · Unknown – See system administrator.
· Charge Status · Not charging – The device is not connected to AC power. · Charging-AC – The device is connected to AC power and charging or is fast charging via USB. · Charging-USB – The device is connected to a host computer with a USB cable and charging. · Discharging – The battery is discharging. · Full – The battery is fully charged. · Unknown – The battery status is unknown.
· Time until Full – The amount of time until the battery is fully charged.
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Applications
· Time since charging – The amount of time since the device began charging. · Advanced info – Touch to view additional battery information.
· Battery present status – Indicates that the battery is present. · Battery level – The battery charge level as a percentage of scale. · Battery scale – The battery scale level used to determine battery level (100). · Battery voltage – The current battery voltage in millivolts. · Battery temperature – The current battery temperature in degrees Centigrade. · Battery technology – The type of battery. · Battery current – The average current into or out of the battery over the last second in mAh. · Battery manufacture date – The date of manufacture. · Battery serial number – The battery serial number. The number matches the serial number printed
on the battery label. · Battery part number – The battery part number. · Battery decommission status – Indicates if the battery is past its life span.
· Battery Good – The battery is in good health. · Decommissioned Battery – The battery is past its useful life and should be replaced. · Base cumulative charge – Cumulative charge using Zebra charging equipment only. · Battery error status – The error status of the battery. · App version – The application version number.
Camera
This section provides information for taking photos and recording videos using the integrated digital cameras. NOTE: The device saves photos and videos on the microSD card, if installed and the storage path is changed manually. By default, or if a microSD card is not installed, the device saves photos and videos on internal storage. On camera only devices without an internal scan engine, the back camera is used for barcode scanning. When the front camera is used by an app, such as for indoor locationing, the back camera becomes disabled and cannot be used for barcode scanning.
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Applications
Taking Photos
1. Swipe up from the bottom of the Home screen and touch Camera.

1

Scene mode and settings

2

Filters

3

Camera switch (available on devices with a rear camera and front camera)

4

Flash

5

Video recording button

6

Camera shutter button

7

Gallery

2. To switch between the rear camera and front camera (if available), touch .
3. Frame the subject on the screen.
4. To zoom in or out, press two fingers on the display and pinch or expand your fingers. The zoom controls appear on the screen.
5. Touch an area on the screen to focus. The focus circle appears. The two bars turn green when in focus.

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Applications
6. Touch . The camera takes a photo and a shutter sound plays. The photo momentarily displays as a thumbnail in the lower-left corner.
Recording Videos
1. Swipe up from the bottom of the Home screen and touch Camera. 2. Touch the camera mode menu and touch .

1

Audio

2

Flash

3

Pause recording

4

Shutter button (stop recording)

5

Take photo

6

Gallery

3. Point the camera and frame the scene.

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Applications
4. To zoom in or out, press two fingers on the display and pinch or expand fingers. The zoom controls appear on the screen.
5. Touch to start recording. The video time remaining appears in the top left of the screen.
6. Touch to end the recording. The video momentarily displays as a thumbnail in the lower left corner.
Camera Settings
In Photo mode, camera settings appear on the screen. Touch ··· > to display the camera settings options. · General – These settings apply to both the still camera and video camera.
· GPS location – Turn On (default) or Off. · Face Detection – Select to turn face detection Off (default) or On. · Storage Set the location to store the photo to: Phone or SD Card. · Camera Sounds – Select to play a shutter sound when taking a photo. Options: Disable or Enable
(default). · Location Tags – Includes location information when pictures and videos are taken. · Dirty Lens Detection – Notifies when the camera lens might be dirty. Options: Disable (default) or
Enable. · QR Code Mode – Enable to scan QR Codes with the option to launch URL. Options: Disable (default)
or Enable. · Digital Level – Display a level line to ensure the photo or video is level. Options: Disable (default) or
Enable. · Gestures – View gestures and power user controls.
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Applications
· Still Camera – These settings apply only to the still camera. · Countdown timer – Select Off (default), 2 seconds, 5 seconds or 10 seconds. · Continuous Shot – Select to take a series of photos quickly while holding the capture button. Off (default) or On. · Selfie Mirror – Select to save a mirror image of the photo. Available for the front camera only. Options: Off (default) or On. · Picture size – The size (in pixels) of the photo: 13M pixels (rear camera default), 8M pixels, 5M pixels (front camera default), 3M pixels, HD1080, 2M pixels, HD720, 1M pixels, or WVGA. · Picture quality – Set the picture quality setting to: Low, Standard, or High (default). · Redeye reduction – Helps eliminate the redeye effect. Available for the rear camera only. Options: Disabled (default), or Enable. · Exposure – Set the exposure settings to: -2, -1.5, -1, -0.5, 0 (default), +0.5, +1, +1.5, +2. · White balance – Select how the camera adjusts colors in different kinds of light, to achieve the most natural-looking colors: · Incandescent – Adjust the white balance for incandescent lighting. · Fluorescent – Adjust the white balance for fluorescent lighting. · Auto – Adjust the white balance automatically (default). · Daylight – Adjust the white balance for daylight. · Cloudy – Adjust the white balance for a cloudy environment. · Shutter Sound – Select to play a shutter sound when taking a photo. Options: Disable or Enable (default). · Selfie Flash – Turns the screen white to help produce a little extra light in dimmer settings. Available for the front camera only. Options: Off (default), or On. · AF Animation – Select to enable or disable the camera focus ring in the camera preview. Options: Disable (default) or Enable. · Picture Format – All still images are saved in JPEG format.
· Video Camera – These settings apply only to the video camera. · Video quality – Set video quality to: 4k UHD (supported on 4GB RAM devices only), HD 1080p (default), HD 720p, SD 480p, VGA, CIF, or QVGA. · Video duration – Set to: 30 seconds (MMS), 10 minutes, 30 minutes (default), or no limit. · Image Stabilization – Set to reduce blurry videos due to device movement. Options: On or Off (default). · Noise Reduction – Off (default), Fast, or High Quality. · Video Encoder – Set the video encoder to: MPEG4, H264 (default), or H265. · Audio Encoder – Set the audio encoder to: AMRNB, or AAC (default). · Video Rotation – Set the rotation of the video to: 0 (default), 90, 180, or 270. · Time Lapse – Set the time lapse interval to: Off (default), or a time between 0.5 seconds and 24 hours.
· System · Restore default – Select to restore all settings to the default values.
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Applications

· Version Info – Displays the software version of the camera app. · About – Displays the software version of the camera app.
DataWedge Demonstration
Use DataWedge Demonstration (DWDemo) to demonstrate data capture functionality. To configure DataWedge, refer to techdocs.zebra.com/datawedge/.
NOTE: DataWedge is enabled on the Home screen. To disable this feature, go to the DataWedge settings and disable the Launcher profile.
DataWedge Demonstration Icons

Table 9 DataWedge Demonstration Icons