TCS2FL Grandpro 272 Series Crossray 4 Burner Instruction Manual

June 1, 2024
Crossray

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TCS2FL Grandpro 272 Series Crossray 4 Burner

TCS2FL-Grandpro-272-Series-Crossray-4-Burner-
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Product Specifications

  • Models: TCS2FL, TCS4FL, TCS2PL, TCS4FL, TCS4PL
  • Height (Hood closed/open): 1258mm / 1500mm
  • Width: TCS4PL – 1700mm, TCS2PL – 1410mm
  • Depth (Hood closed/open) : 542mm / 696mm

Product Usage Instructions

GAS SAFETY / TECHNICAL DATA
Ensure compliance with gas installation codes and clearances from combustible materials. Use the appropriate gas type and follow regulator and hose safety guidelines.

  • ASSEMBLY
    • Follow the assembly instructions provided in the manual to set up the barbecue correctly.
  • OPERATING PROCEDURE
    • Operate the barbecue outdoors only. Follow lighting and usage instructions detailed in the manual.
  • CARE & MAINTENANCE
    • Regularly inspect and clean the barbecue according to the care instructions. Ensure proper maintenance for optimal performance.
  • FAULT FINDING
    • Refer to the fault-finding section of the manual if you encounter any issues with the barbecue’s operation.
  • WARRANTY
    • Retain your purchase receipt for warranty claims. Contact the provided information for spare parts, service, and warranty queries.
  • CONNECTING NATURAL GAS
    • If converting to natural gas, ensure it is done by a licensed plumber/gas fitter. Follow the natural gas conversion guidelines provided.

OPERATOR’S

Note: The inbuilt panel kit is an extra cost item for all inbuilt models

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TABLE OF CONTENTS

  • GAS SAFETY / TECHNICAL DATA: 1 – 6
  • ASSEMBLY: 7 – 12
  • OPERATING PROCEDURE: 13
  • FAULT FINDING: 14
  • CARE & MAINTENANCE: 15 -17
  • PARTS LIST / DIAGRAM: 19 – 22
  • WARRANTY: 23
  • CONNECTING NATURAL GAS : 24

GAS INSTALLATION CODES

  • Barbecues must be used by the installa-tion requirements of your gas supply authority or the appropriate installation code issued by Standards Australia AS/NZ 5601.
  • Barbecues for use with bottled gas are labeled ‘propane gas’ or ‘Universal LPG’.
  • Barbecues for use with natural gas are labeled ‘natural gas’ and must be installed by a licensed plumber/gas fitter. Check the gas-type sticker attached to the barbecue.

CLEARANCES

  • Minimum Clearances from combustible materials must be: Rear – 450mm Sides – 250mm Top – 1000mm
    Opening at the rear and sides of the appliance provides air for combustion and must not be obstructed.

DIMENSIONS

  • Height: – Hood closed: 1258mm; Hood open: 1500mm
  • Width:
    • TCS4PL: 1700mm
    • TCS2PL : 1410mm
  • Depth: Hood closed: 542mm; Hood open: 696mm

HOSE AND REGULATOR SAFETY

  • The regulator and hose assembly supplied with the barbecue are suitable for propane.
  • A gas regulator adjusted to have an outlet pressure of 2.75kPA is supplied for connection to the Propane gas cylinder. The pressure regulator and hose assembly supplied with the barbecue must be used. Replacement pressure regulators and hose assemblies must be those specified by the barbecue manufacturer.
  • When connecting the hose and regulator assembly to the gas cylinder, take care to avoid unnecessary twisting of the flexible hose. Also, take care to avoid a loose connection with the gas cylinder. After the assembly has been secured, turn on the gas and check for leaks by brushing a soap and water solution overall visible and accessible gas line connections. Include checking those connections that were made by your supplier. The presence of bubbles will indicate a gas leak. Refer to page 4. If you are unable to correct the leak by tightening the connections, turn off the gas and contact the supplier immediately.
  • Always ensure the barbecue is kept away from flammable materials and the gas cylinder clear of any heat source.
  • When changing over from an empty gas cylinder to a full one make sure this procedure is carried out in a flame free atmosphere.
  • Inspect the gas hose assembly when exchanging the gas cylinder, or at least once a year, whichever is more frequent. If the PVC hose is cracked, cut, abraded, or damaged in any way, the appliance must not be operated. The complete assembly must be replaced if damaged and when statutory conditions require it. Contact your place of purchase if uncertain.

LOCATION OF YOUR BARBECUE

  • DO NOT use your barbecue in garages, porches, sheds, breezeways, or other enclosed areas. Your barbecue is to be used OUTDOORS. The barbecue is not intended to be installed in or on recreational vehicles and/or boats.
  • DO NOT LOCATION OF YOUR BARBECUE under any surface that will burn. Do not obstruct the flow of combustion and ventilation air around the barbecue housing. Refer to page 5.

WARNING

  • Read carefully before assembling and operating your barbecue And retain the manual for future reference.
  • Failure to comply with these instructions could result in a fire or explosion which could cause serious bodily injury, death, or property damage.
  • Accessible parts may be very hot.
  • Keep young children away.
  • Any modifications of this barbecue may be dangerous.
  • Do not move this barbecue during use.
  • Turn off the gas supply at the gas cylinder after use.
  • Parts sealed by the manufacturer or their agent must not be manipulated by the user. This barbecue is only to be used outdoors.
  • This appliance shall not be used indoors.
  • Do not store a spare gas cylinder under or near this barbecue.
  • Never operate this barbecue without a regulator.
  • If you smell gas
    • Shut off the gas to the barbecue at its source, if possible.
    • Extinguish any open flame.
    • Open the hood/oven door.
    • if the odor continues immediately call your gas supplier or fire department.
  • Do not connect your barbecue to a gas cylinder exceeding 9 kg capacity.
  • Never connect an unregulated gas cylinder to your barbecue.
  • If storing the barbecue indoors. The gas cylinder must be removed.
  • Store gas cylinders outdoors in a well-ventilated area. Refer to Page 5 for gas cylinder safety.
  • Do not spray aerosols in the vicinity of this appliance while it is in operation.
  • Do not use or store flammable materials in or near this appliance.
  • Do not place articles on or against this appliance.
  • Do not modify this appliance.
  • This bbq can be operated with allburners on high, lid down. for up to 40 minutes.
  • Do not install in, or connect to the consumer piping or gas supply system of a boat or caravan.
  • Do not use an adaptor at the cylinder connection.

PROTECT CHILDREN

  • Keep children away from the barbecue during use and until the barbecue has cooled after you have finished. Do not allow children to operate the barbecue or to swing on the handle.
  • Always ensure that no sporting or physical activities are carried out close to the barbecue during use and while still hot.

GAS CYLINDER USE & SAFETY

  • This is a low-pressure barbecue and must only be used with the hose and regulator supplied. Your barbecue is designed for use with 4.5Kg or 9Kg propane gas cylinders with LCC27 connection certified to AS 4627.
  • DO NOT CONNECT YOUR BARBECUE TO A GAS CYLINDER LESS THAN OR EXCEEDING THIS CAPACITY.
  • The gas cylinder should be filled by a reputable gas supplier and visually inspected and re-qualified at each filling. Always keep cylinder in an upright position. Always close the cylinder valve when the barbecue is not in use.
  • Do not subject the gas cylinder to excessive heat.

NEVER STORE YOUR GAS CYLINDER INDOORS.

  • If you store your barbecue indoors, ALWAYS disconnect the gas cylinder first and store the cylinder safely outside.
  • Cylinders must be stored outdoors in a well-ventilated area out of reach of children, and must not be stored in a building, garage or any other enclosed area.

Certification Number

  • AGA Certificate: AGA 8441 G

CONNECTIONS

  • Inlet thread: 5/8 – 18UNF (3/8 SAE)
  • Gas cylinder: LCC27 Connection

INPUTS|
---|---

Gas type: LPG

|  |
Gas pressure: 2.75kpa|  |
Main Burner| Jet mm(Hi)| Input Mj/h
TCS4PL| 1.02| 13
TCS2PL| 1.15| 14.5

Gas type: Natural Gas

|  |
Gas pressure: 1.0kpa|  |
Main Burner| Jet mm(Hi)| Input Mj/h
TCS4PN| 1.77| 12.5
TCS2PN| 1.85| 16.9

NOTE : Specifications can be found on the data label located inside the appliance cabinet door.

IMPORTANT

  • Do not store or use petrol or other flammable liquids in the vicinity of this or any other appliance.
  • Keep the gas hose away from hot surfaces and protect it from dripping grease. Avoid unnecessary twisting of the hose. Visually inspect the hose before each use for cracks, excessive wear, or other damage. Replace the hose if necessary.
  • For storage and cylinder exchange, disconnect the hose at the cylinder only – Do not disconnect the hose from the appliance.
  • Never lean over the cooking surface when lighting a barbecue.
  • Never alter or modify the regulator or gas supply assembly.
  • Ensure the barbecue is set up on a level and stable surface.
  • Do not move the barbecue while in use or when hot.

DANGER – IF YOU SMELL OR HEAR THE HISS OF ESCAPING GAS FROM THE GAS CYLINDER:

  • Keep clear of the gas cylinder.
  • Turn the knob on the barbecue to OFF.
  • Extinguish any open flame.
  • If the odor continues, immediately call your gas supplier or fire department.

warning: ALWAYS CHECK FOR GAS LEAKS EACH TIME YOU USE YOUR BARBECUE.

You should follow this procedure after any of the following:

  • Not having used the barbecue for an extended period,
  • Initial assembly of barbecue,
  • Any disconnection and reconnection of hose assembly,
  • Changing the gas cylinder,
  • Upon re-connecting the gas cylinder after it has been disconnected for storage.

CHECKING FOR GAS LEAKS CHECKING FOR GAS LEAKS

Warning: NEVER CHECK FOR LEAKS WITH A FLAME.

  1. Make a liquid detergent solution by mixing one (1) part liquid detergent and four (4) parts water.

  2. Turn the burner control knob(s) to “OFF”, then turn on the gas at the source. WARNING: IF YOU HAVE A GAS LEAK YOU CANNOT RECTIFY, TURN OFF THE GAS AT THE SOURCE. CONTACT THE SERVICE AGENT

  3. Apply the liquid detergent solution to all visible and accessible gas connections, including the connection to the gas cylinder. Bubbles will appear in the liquid detergent solution if connections are not properly sealed. Tighten or rectify as necessary.
    Note:

    • This barbecue is approved for use on Natural gas but must be properly converted from the factory-built LP. Contact your service agent for details.
    • Conversion and installation must be by a licensed plumber or gas fitter and comply with local codes

OUTDOOR AREAS SAFE APPLIANCE LOCATIONS

THIS APPLIANCE SHALL ONLY BE USED IN AN ABOVE-GROUND OPEN-AIR SITUATION WITH NATURAL VENTILATION, WITHOUT STAGNANT AREAS, WHERE GAS LEAKAGE AND PRODUCTS OF COMBUSTION ARE RAPIDLY DISPERSED BY WIND AND NATURAL CONVECTION.

ANY ENCLOSURE IN WHICH THE APPLIANCE IS USED SHALL COMPLY WITH ONE OF THE FOLLOWING:
AN ENCLOSURE WITH WALLS ON ALL SIDES, BUT AT LEAST ONE PERMANENT AT GROUND LEVEL AND NO OVERHEADCOVER WITHIN A PARTIAL ENCLOSURE THAT INCLUDES AN OVERHEAD COVER AND NO MORE THAN TWO WALLS WITHIN A PARTIAL ENCLOSURE THAT INCLUDES AN OVERHEAD COVER AND MORE THAN TWO WALLS, THE FOLLOWING SHALL APPLY: (i) AT LEAST 25% OF THE TOTAL WALL AREA IS COMPLETELY OPEN: AND(ii) AT LEAST 30% OF THE REMAINING WALL AREA IS OPEN AND UNRESTRICTED IN THE CASE OF BALCONIES, AT LEAST 20% OF THE TOTAL OF THE SIDE, BACK, AND FRONT WALLS WILL BE AND REMAIN OPEN AND UNRESTRICTED DO NOT USE YOUR BARBECUE GARAGES, PORCHES, BREEZEWAYS, SHEDS, OR OTHER ENCLOSED AREAS. YOUR BARBECUE IS TO BE USED OUTDOORS ONLY.  Refer below THE BARBECUE IS NOT INTENDED TO BE INSTALLED IN OR USED ON RECREATIONAL VEHICLES AND/OR BOATS AND SHOULD NOT BE PLACED ADJACENT TO OR UNDER ANY SURFACE THAT WILL BURN DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND VENTILATION AIR AROUND THE BARBECUE HOUSING WHILST IN USE.

The following diagrams are examples of outdoor areas.
These same principles apply to canopy or shaded cloth areas.

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ASSEMBLY

GENERAL
While one person can assemble the barbecue, we recommend asking for the assistance of another person when maneuvering some of the larger or heavier pieces.

ASSEMBLY TIPS

  1. Flatten cardboard packaging and use this as a protective work surface to assemble upon. 222 Some protective coating may need to be removed from components before assembly.

TOOLS YOU WILL NEED

  • Standard Phillips-head screwdriver.
  • Adjustable spanner (open-end shifter).

HECK BARBECUE FOR ANY DAMAGE

  • Before attempting to assemble your barbecue, remove transit protection and check that all the necessary parts have been included using the parts list below. Inspect barbecue and trolley parts as you proceed.
  • Contact your place of purchase for assistance regarding the replacement of any damaged or missing parts.
  • Supplier contact details are on the back cover of the instruction manual.
  • Do not assemble or operate a barbecue that appears damaged.
  • Check that the barbecue supplied is correct for the gas type being used. There is a label on the side panel of the barbecue above the gas connection. Barbecues for “Propane” or “Universal LPG”. Barbecues for use with natural gas are labeled “Natural Gas”.

CARTON CONTENTS LIST

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ASSEMBLY

Model: TCS4PL / TCS2PL

  1. Assemble the Trolley Side Panels

  2. Assemble the Trolley Bottom Panel
    Note: take the trolley upside down

  3. Attach the Caster SeatsTCS2FL-Grandpro-272-Series-Crossray-4-Burner-fig-7

  4. Attach the CastersTCS2FL-Grandpro-272-Series-Crossray-4-Burner-fig-9

  5. Attach Trolley top panel and trim panelTCS2FL-Grandpro-272-Series-Crossray-4-Burner-fig-10

  6. Install the Left and Right Doors
    NOTE:
    ONE DOOR ONLY FOR MODEL: TCS2PL

  7. Install Grill HeadTCS2FL-Grandpro-272-Series-Crossray-4-Burner-fig-11

  8. Install Side Shelf Cap (For TCS2PL ONLY)

  9. Install the Left and Right Side Shelves

  10. Install the Cooking Grids, Warming Racks

  11. Install the Battery

Model: TCS4FL / TCS2FL

  1. Install Trim Brackets (Inbuilt panel kit is an extra cost item)
    Option 1: TCS4AC-009: Y0400049TCS2FL-Grandpro-272-Series-Crossray-4
-Burner-fig-17 Option 2: TCR-FRAME : Y0400046

  2. Install the Grill Head
    Note:
    the above illustration is for example only. All aspects of the Installation shall comply with AS / NZS 5601. Including housing of the gas cylinder.

MOUNTING CUT-OUT
Refer to below for the minimum Cut-out size when designing the island unit.

Model Width Height Depth
TCS4FL 928mm 260mm 608mm
TCS2FL 638mm 260mm 608mm

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PRECAUTIONS

  • NOTE: When using Propane, EXTREME CAUTION should be used to provide ample ventilation of vapor from the enclosure.
    LP Gas vapor is heavier than air and SERIOUS INJURY from a DANGEROUS EXPLOSION could occur if LP Gas is allowed to accumulate in an enclosure and then ignited. Both the Barbecue enclosure and LP cylinder enclosure require venting that must be provided at the floor level of the enclosure to allow any leaking LP Gas vapor to escape. Upper & lower ground-level vents (200 cm2)minimum each) MUST BE PROVIDED on both sides of built-in construction.

  • NOTE : When installing a barbecue equipped for liquid propane in an island, the propane tank must be in a separate enclosure that is completely isolated from the barbecue. It must be cross-ventilated per the current standard. The propane tank MUST NEVER be installed directly under the barbecue.

  • NOTE: Upper & lower ground-level vents (200 cm2) minimum each) MUST BE PROVIDED for combustion air on both sides of built-in construction.

  • NOTE: Do not use your grill in bad weather.

ENSURING BURNER CONTROLS ARE OFF

  • IMPORTANT : Before connecting and disconnecting the barbecue to a gas source, ensure burner controls are in the ‘OFF’ position.
  • NOTE: The ‘OFF’ position on the control panel is identified by either a small black dot / a short vertical black line / or the word ‘OFF’.
  • CAUTION: When the appliance is not in use, the gas must be turned off at the gas cylinder.
    Familiarise yourself with the general information and safety guidelines located at the front of this booklet. Check to see that the gas cylinder is filled and that the end of each burner tube is properly located over each valve orifice. Set burner controls to ‘OFF’ position.

CONNECTING TO AND DISCONNECTING FROM GAS SOURCE TO GAS SOURCE

  1. Locate the gas cylinder in the cabinet and secure it.
  2. Attach the regulator and hose assembly to the cylinder valve outlet. Tighten firmly.
  3. Open the gas cylinder valve fully to allow gas to flow.
  4. Leak test all accessible connections thoroughly using a soapy water solution before lighting the barbecue. Refer to Safety information, page 4.
  5. If a leak is found, turn the gas cylinder valve off and re-check that all connections have been tightened. If there is still a leak do not use barbecue until repairs or replacement can be made.

DISCONNECTING FROM GAS SOURCE

  1. Turn the burner controls ‘OFF’ .
  2. Turn the gas cylinder valve off fully.
  3. Detach the regulator assembly from the gas cylinder valve.

NOW YOUR BARBECUE IS READY TO USE

Before first use and at the beginning of each barbecue season:

  1. Please read the Safety, Lighting, and Operating instructions carefully.
  2. Check gas valve orifices, burner tubes, and burner ports for any obstructions. eg. spiders, webs, insects.
  3. Check and ensure the gas cylinder is full.
  4. Ensure all connections are securely tightened. Check for gas leaks.

CONNECTION TO A FIXED GAS S
When connecting to a fixed gas supply the installation must comply with AS/NZS5601.

IMPORTANT

  • Before connecting and disconnecting the barbecue to a gas source, make sure burner controls are in the “OFF” position.
  • When the barbecue is not in use, the gas must be turned off at the cylinder.
  • The appliance control knob must be in the “OFF” position before opening the cylinder valve.
  • Disconnect and remove the gas cylinder when maneuvering the barbecue over uneven surfaces or carrying it up and down stairs.
  • Check that the seals between the appliance and the gas cylinder are in place and good condition before connecting the gas cylinder.
  • Do not use this appliance if it has damaged or worn seals.

OPERATING PROCEDURE

SYMBOLS: HIGH LOW

BURNER IGNITION

  1. Open the barbecue hood before attempting burners.

  2. Set burner control knobs to “OFF” and open the gas cylinder valve.
    NOTE: Upon first assembly, the gas lines and burners will be full of air. For the burners to light properly the lines must fill with gas. It may require several attempts at lighting the burners before you are successful.

  3. Push and turn the required burner control knob to “HI”.

  4. Immediately press the Electric Ignition Button for up to 15 seconds to light the burner.

  5. If the burner does not light, turn the burner control knob to “OFF”, wait 5 minutes for the gas to clear, then retry.

  6. Once the burner is ignited, adjust the burner control knobs to your desired cooking temperature.

  7. If ignition cannot be achieved. Refer to “FAULT FINDING” on page 17

IMPORTANT

  • If burners fail to light or go out during operation close the gas supply.
  • Open the hood and wait 5 minutes before re-attempting to light (Ensure accumulated gas fumes have cleared).
  • Should a grease fire occur, attempt to close the gas supply at the source, turn off all burners, and remove food if possible.
  • The hood must be in the open position for lighting.
  • Do not smoke when attempting to ignite barbecue.
  • Never use volcanic rock, Heat beads, or other material.
  • Always use protective gloves when handling hot components.
  • Keep the ventilation openings of the cylinder enclosure free and clear from debris.
  • Do not move the trolley while the barbecue is in operation.
  • Ensure no packing material is left in the BBQ before lighting the appliance.

FAULT FINDING

IF THE BARBECUE FAILS TO LIGHT

  1. Turn the gas off at the source and turn burner control knobs to ‘OFF’. Wait at least five (5) minutes for gas to clear, then retry.

  2. If your barbecue still fails to light, check the gas supply and connections.

  3. Repeat the lighting procedure. If your barbecue still fails to operate, turn the gas off at the source, turn the control knobs to off, then check the following:

  4. Obstruction in gas line
    Correction: Remove the fuel line from the barbecue. Do not smoke! Open the gas supply for one second to clear any obstruction from the fuel line. Close off the gas supply at the source and reconnect the fuel line to the barbecue.

  5. Plugged orifice
    Correction: Remove burners from the barbecue. Carefully lift each burner up and away from the gas valve orifice. Remove the orifice from the gas valve and gently clear any obstruction with a fine wire. Then reinstall all orifices, burners, and cooking components. If an obstruction is suspected in gas valves or manifold contact your place of purchase or service agent.

  6. Disconnected electronic wires
    Correction: Inspect the igniter junction box found behind the control panel. Connect loose electronic wires to the junction box and try to light the barbecue.

  7. Weak AA battery
    Correction: Unscrew the igniter cap and replace the battery.

IMPORTANT

  • Should a flashback fire occur in or around the burner tubes, follow the instructions below. Failure to comply with these instructions could result in a fire or explosion that could cause serious bodily injury, death, or property damage.
  • Shut off the gas supply to the gas barbecue.
  • Turn the control knobs to the off position.
  • Open the barbecue hood. Put out any flame with a fire extinguisher.
  • Once the barbecue has cooled down, clean the burner tubes and burners.

FLOW OF GAS SEEMS ABNORMAL

  1. Check that gas cylinder is not empty.
  2. Burner holes are dirty and clogged.
  3. Gas regulator is not working.

SMELL OF GAS

  1. Gas valve is open.
  2. Gas hose is leaking (Check with soapy water)
  3. Gas hose is bent or damaged or not positioned properly.

COOKER SMOKES

Burnings of oils and fats left behind (oils & fats must be cleared off from oven after cooking).

CARE & MAINTENANCE

As with all appliances, proper care and maintenance will keep them in top operating condition and prolong their life. Your new gas barbecue is no exception. By following these cleaning procedures on a timely basis, your barbecue will be kept clean and working properly with minimum effort.

FLASH-BACK

  • Spiders and small insects occasionally spin webs or make nests in the burner tubes during warehousing and transit. These webs can lead to a gas flow obstruction which could result in a fire in and around the burner tubes. Cleaning with a soft brush before use and at least every six months is recommended.
  • This type of fire is known as ‘FLASH-BACK’ and can cause serious damage to your barbecue and create an unsafe operating condition for the user. Although an obstructed burner tube is not the only cause of ‘FLASH-BACK’ it is the most common cause and frequent inspection and cleaning of the burner tubes is necessary.
  • If fire occurs in and around the burner, immediately turn off gas at its source and turn the burner control to ‘ OFF’, wait until the barbecue has cooled, then clean the burner tubes and burner ports.

CLEANING THE GREASE TRAY
To avoid fat or grease dripping from the barbecue remove and empty the drip tray after each use. A small amount of water can be placed in the drip tray before use to help with fat removal. Wait until the drip tray is cool to the touch before disposing of the contents The drip tray should be washed periodically in a mild detergent and warm water solution.

WARNING

  • To avoid any flare-ups, it is recommended that the drip tray be checked and emptied regularly. The contents of the drip tray may be very hot during cooking. If emptied during extended cooking extreme caution should be taken and direct contact by hand should be avoided at all times. Allow to cool completely before disposing of the contents.
  • Beware of spiders and wasps. Burner tubes should be inspected and cleaned periodically.
  • This appliance must only be serviced by an authorized person.

CARE OF COOKING SURFACE ACRE
Your barbecue is supplied with an enamel grill and plate. Correct use and care of the cooking surface is important to ensure trouble-free cooking. Clean thoroughly while the cooking surface is cooling. Do not leave food on the cooking surface when not in use.

CARE OF STAINLESS STEEL
Refer to Page 16 for details.

SERVICE
If the appliance cannot be adjusted to perform correctly it should not be used until serviced or contact Focus Lifestyle Products of (03) 9562 3455 or [email protected] for service enquires

CARE AND CLEANING OF STAINLESS STEEL

  • Stainless steel parts of this appliance are made from 304-grade stainless steel. To preserve the appearance and corrosion resistance of the stainless steel material regular cleaning is required.
  • Although stainless steel does not rust in the same manner as steel it can still exhibit ‘corrosion’ blemishes that look similar to rust and detract from the appliance’s appearance. Unlike steel, the corrosion of stainless steel is mostly connected to the surface and in most cases can be removed by cleaning, returning the surface to almost like new.
  • The most common form of corrosion that affects stainless steel is what is known as ‘Tea Staining”. This shows up as brown spots on the surface, hence the confusion with rusting. This is most common in coastal areas but depending on the environment can also occur in inland areas. If the ‘Tea Staining’ marks are not regularly cleaned from the material surface they can penetrate the material and become very difficult to remove, the application of a metal polish would then be required.
  • If the appliance is located near swimming pools careful attention to cleaning is required. Pool chemicals contain chlorides which can affect the stainless steel. This also applies to saltwater pools as they contain salt, namely sodium chloride.
  • The use of bleaches containing chlorine should not be used to clean the stainless steel surfaces. If the residues are not completely rinsed away they can cause heavy pitting of the material. Pitting corrosion eats deep into the surface and is not easily removed. Heavy polishing is required.

STUBBORN STAINS AND CORROSION SPOTS

  • Stubborn stains, discoloration, and ‘Tea Staining’ can occur from insufficient cleaning, excessive spillage from cooking, severe environmental conditions, and extreme cooking conditions.
  • There are proprietary stainless steel cleaners available that are designed for such instances. Read the instructions carefully before using.
  • Always rub or wipe in the direction of the surface grain or original polish lines.
  • Some stainless steel cleaners may damage painted or plastic surfaces, read the directions carefully.

ROUTINE CARE

  • After each use allow the appliance to cool then wipe over with a soft, damp, soapy cloth. (DO NOT USE CLEANERS CONTAINING CHLORINE). Be sure to wipe off food particles and cooking residues, some marinades and oils can be acidic and therefore attack the metal surface. Also, cooking residues that are not removed after each use bake into the surfaces during subsequent uses and become more difficult to remove.
  • There are several primary stainless steel cleaners available that can be safely used on this appliance. Read the directions carefully before using
  • DO NOT USE STEEL WOOL as particles can become embedded in the surface and then rust resulting in small brown specs on the surface. If scouring is required to remove stubborn cooking residues use a soft nylon pad (nonabrasive).
  • DO NOT USE ABRASIVE CLEANING COMPOUNDS, use cream type.
  • If the appliance is used on an irregular basis it is advised to still clean it regularly and keep it covered from the elements, either by using a durable BBQ cover or under a covered porch. Dirt and dust contain corrosive particles from the environment that can attack the surface. Stainless steel surfaces retain their best resistance to corrosion when kept clean. Even if the appliance is protected with a durable BBQ cover check regularly, condensation underneath the cover may be corrosive due to the local environment and cause damage to the metal surface.
  • After cleaning applying a thin coating of ‘light oil’, for example, baby oil, will also help protect the stainless steel surface from the elements.

CLEANING THE BURNER TUBES AND BURNER PORTS

To reduce the chance of FLASHBACK FIRE you must clean the burner tubes as follows at least once a month in summer and fall or whenever spiders are active in your area, and if your barbecue has not been used for an extended period of time.

  1. Turn all burner valves to the full “OFF” position.
  2. Turn the LP gas cylinder valve to the full “OFF” position.
  3. Detach the LP gas regulator assembly from your gas barbecue.
  4. Remove the cooking plates from your barbecue.
  5. Remove the screw from the burner using a screwdriver.
  6. Carefully lift each burner up and away from the gas valve orifice.
  7. Check and clean burner/venturi tubes for insects and insect nests. A clogged tube can lead to a fire beneath the barbecue.
  8. Refer to diagram 1 and perform one of these three cleaning methods:

METHOD 1: Bend a stiff wire or wire coat hanger into a small hook as shown and run the hook through the burner tube and inside the burner several times to remove debris.

Diagram 1
To clean the burner tube, insert the hook as indicated by the arrow.

METHOD 2: Use a bottle brush with a flexible handle and run the brush through the burner tube and inside the burner several times to remove any debris.
METHOD 3: Use an air hose to force air through each burner tube. The forced air should pass debris or obstructions through the burner and out the ports. Regardless of which burner cleaning procedure you use, we recommend you also complete the following steps to help prolong burner life.

  1. Use a fiber pad or nylon brush to clean the entire outer surface of each burner until free of food residue and dirt.
  2. Clean any clogged ports with a stiff wire, such as an open paper clip.
  3. Inspect each burner for damage (cracks or holes) and if such damage is found, order and install a new burner. After installation, check to ensure that the gas valve orifices are correctly placed inside the ends of the burner tubes. Also check the position of your spark electrode.

WARNING: FOR SAFE OPERATION ENSURE THE GAS VALVE ASSEMBLY ORIFICE IS INSIDE THE BURN ER TUB E B EFOR E US ING YOUR BARBECUE. IF THE ORIFICE IS NOT INSIDE THE BURNER TUBE, LIGHTING THE BURNER MAY CAUSE EXPLOSION AND / OR FIRE RESULTING IN SERIOUS BODILY INJURY AND / OR PROPERTY DAMAGE.

TCS2FL-Grandpro-272-Series-Crossray-4-Burner-fig-25

PARTS DIAGRAM

Model: TCS2FL (Grill Head Only)

TCS2FL-Grandpro-272-Series-Crossray-4-Burner-fig-26

PARTS LIST

KEY DESCRIPTION PART# QTY   KEY DESCRIPTION PART# QTY
1 Hood Assembly P0014646KA 1   16A Grease Tray Heat Shield P06904074C

1
2| Temperature Gauge| P00601601C| 1|  | 16B| Grease Tray Assembly| P02704323C| 1
3| Temperature Gauge Seat| P00614047E| 1|  | 16C| Grease Tray Bracket, Left| P03319007C| 1
4| Warming Rack D145| P01507037H| 1|  | 16D| Grease Tray Bracket, Right| P03319008C| 1
5| Warming Rack D100| P01507038H| 1|  | 17| Side Shelf Connecting Bracket, Left| P01202009B| 1
6a| Cooking Grid W281| P01615067H| 1|  | 18| Side Shelf Connecting Bracket, Right| P01203009B| 1
6b| Cooking Grid W295| P01615068H| 1|  | 19| Regulator with Hose (LPG)| P03644005A| 1
7| Grill Bowl Assembly| P00736047E| 1|  | 20| Bowl Bottom Shelf| P010041025| 1
8| Burner/Main| P020050374| 2|  | 21| Name Plates| P00403009D| 1
9A| Protective Pad| P05518113K| 2|  |  | Plancha (Optional)| P05701058B| 1
9B| Protective Pad| P05518112K| 2|  |  | Operator’s Manual| P80196010B| 1
10| Gas Valve/Manifold Assembly| Y0060894| 1|
11| Electric Wires Set/Electrode| P02614018A| 1
12| Electric Ignitor, 2 ports| P02502492F| 1
13| Control Panel – AU| P02917077S| 1
14| Control Knob Seat| P03433014A| 2
15| Control Knob| P03444022V| 2

Model: TCS2PL (Trolley only)

TCS2FL-Grandpro-272-Series-Crossray-4-Burner-fig-27

PARTS LIST

KEY DESCRIPTION PART# QTY
1 Cart Panel, Left P07605049B 1
2 Cart Panel, Right P07606053B 1
3 Cart Panel, Rear P07624010B 1
4 Cart Panel, Bottom P01004096J 1
5 Cart Frame, Front P07201009B 1
6 Cart Frame, Rear P07201010B 1
7 Tank Fastening Strap (LPG) P05314016V 1
8 Cart Door Y0410033 1
9 Handle Seat P00303222A 2
10 Door Handle P00205125M 1
11 Caster Seat P05327075W 2
12A 3″ Caster with Brake, Left Front P05112039A 1
12B 3″ Caster with Brake, Left Rear P05112038A 1
13A 3″ Caster without Brake, Right Front P05112041A 1
13B 3″ Caster without Brake, Right Rear P05112040A 1
14 Trolley Trim Panel P07501023R 1
15 Side Shelf P01106055B 2
16 Side Shelf Cap, Left P01123002E 1
17 Side Shelf Cap, Right P01122002E 1
18 Magnet P05523058M 1

Model: TCS2PL (Trolley only)

TCS2FL-Grandpro-272-Series-Crossray-4-Burner-fig-28

PART LIST

KEY DESCRIPTION PART# QTY
1 Hood Assembly P0014761KA 1
2 Temperature Gauge P00601601C 1
3 Temperature Gauge Seat P00614047E 1
4 Warming Rack D145 P01507035H 1
5 Warming Rack D100 P01507036H 1
6A Cooking Grid W281 P01615067H 1
6B Cooking Grid W295 P01615068H 2
7 Grill Bowl Assembly P00736027E 1
--- --- --- ---
8A Burner/Main P020050364 4
8B Burner Wind Shield P06909009C 4
9 Gas Collector Box (cross lighter) P02212425A 2
10 Gas Valve/Manifold Assembly Y0060893 1
11 Electric Wires Set/Electrode P02614017A 1
12A Protective Pad P05518112K 2
12B Protective Pad P05518113K 2
13 Electric Ignitor, 4 ports P02502484F 1
14 Control Panel – AU P02914481S 1
15 Control Knob Seat P03433014A 4
--- --- --- ---
16 Control Knob P03444022V 4
17A Grease Tray Heat Shield P06904075C 1
17B Grease Tray Assembly P02706443C 1
17C Grease Tray Bracket, Left P03319007C 1
17D Grease Tray Bracket, Right P03319008C 1
18 Side Shelf Connecting Bracket, Left P01202009B 1
19  Side Shelf Connecting Bracket, Right P01203009B 1
--- --- ---
20  Regulator with Hose – AU P03644006A 1
21  Bowl Bottom Shelf P010041015 1
22  Name Plates P00403009D 1
Plancha (Optional) P05701058B 1
Cover P07007073B 1
Operator’s Manual P80196010A 1

Model: TCS4FL & TCS4PL (Grill Head Only)

PART LIST

KEY DESCRIPTION PART# QTY
1 Cart Panel, Left P07605049B 1
2 Cart Panel, Right P07606053B 1
3 Cart Panel, Rear P07624010B 1
4 Cart Panel, Bottom P01004096J 1
5 Cart Frame, Front P07201009B 1
6 Cart Frame, Rear P07201010B 1
7 Tank Fastening Strap (LPG) P05314016V 1
8 Cart Door, Left Y0410031 1
9 Cart Door, Right Y0410032 1
10 Handle Seat P00303222A 2
11 Door Handle P002051242 2
12 Caster Seat P05327075W 2
13A 3″ Caster with Brake, Left Front P05112039A 1
13B 3″ Caster with Brake, Left Rear P05112038A 1
14A 3″ Caster without Brake, Right Front P05112041A 1
14B 3″ Caster without Brake, Right Rear P05112040A 1
15 Trolley Trim Panel P07501022R 1
16 Side Shelf P01106055B 2
17 Side Shelf Cap, Left P01123002E 1
18 Side Shelf Cap, Right P01122002E 1
19 Magnet P05523058M 2

WARRANTY

WARRANTY PROVISIONS
Thermofilm has great confidence in its products and offers excellent warranty provisions in addition to all rights and remedies to which you may be entitled by law. For ‘Crossray’ barbecues, our additional warranty period applies for 2 years from the date of purchase. If a manufacturing defect covered by our additional warranty becomes apparent within this period of 2 years then we guarantee that the defective component will be replaced or repaired at no charge.

Subject to the below exclusions, our additional warranty offers:

  • 2-year guarantee against damage to stainless steel components from rust through
  • 2-year guarantee against rust-through for parts finished in enamel
  • 2 year guarantee against rust-through for coated parts

These benefits operate alongside, and in addition to, the consumer guarantees to which you are entitled under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

ALL RIGHTS UNDER OUR ADDITIONAL WARRANTY BECOME NULL AND VOID IF:

  • The product is not assembled and installed by the instructions
  • The product is used improperly
  • Scratches, dents, damage, discoloration, etc. occur due to heat and aggressive cleansing agents
  • The product is used for commercial purposes and/or is rented out
  • The product suffers damage from the forces of nature
  • Burn spots occur due to improper maintenance and/or cleaning of the grill (for example due to grease/fat remaining behind and burning)
  • The gas hose is not properly installed; if no leak test is performed as shown in the Instruction manual
  • The grill has been converted for use with natural gas; unless factory built or converted by Thermofilm or converted by an authorised person where the conversion kit has been supplied by Thermofilm Products.
  • The product is not being used in Australia.
  • Damage is caused by a third party

THE FOLLOWING ARE EXCLUDED FROM OUR ADDITIONAL WARRANTY:

  • Ignition batteries becoming flat due to normal use.
  • Peeling / separation of the coating as a result of grease / fat being burned in
  • Peeling / separation of the paint/enamel and coating
  • Light rust such as flash-rust
  • Normal wear and tear resulting from usage
  • Faults which do not noticeably affect the operation or value of the appliance

All warranty coverage excludes grill paint loss or rusting (except rust- through) which are either expendable parts that can wear out from normal use in less than 2 years, or are conditions that can be the result of normal use, accident or improper installation or maintenance.

SPARE PARTS
Thermofilm keeps a large number of spare parts in stock to deal with claims quickly and effectively. However, if a spare part is not in stock Thermofilm reserves the right to send a similar part to resolve the problem.

Model of BBQ: Part that requires replacement

  • Year of purchase
  • Your Contact Details

FOR CUSTOMER REFERENCE

  • (Record and file in a safe place): Receipt Number
  • Purchased from: Serial No.
  • Model Name and Number

CONNECTING NATURAL GAS

  • Contact a registered Gas Fitter/Plumber to obtain a quote for the conversion and to confirm whether this appliance will work efficiently with the current gas supply to your household, by the Installation Code AS/NZS 5601.

  • The Gas Fitter/Plumber will need to source the necessary parts for the conversion.
    Note: Conversion Kits can be ordered directly from Thermofilm Phone: (03) 9562 3455 Email: [email protected]

  • Upon completion of the conversion, the Gas Fitter/Plumber is Legally required to issue a Compliance Certificate.

  • Do Not attempt to complete the conversion yourself.

  • Failure to comply with these requirements and Installation Code AS/NZS 5601 will automatically void the Warranty for this product.

CONTACT INFORMATION
For spare parts orders or service warranty and Natural Gas Conversion queries call (03) 9562 3455 or email [email protected]
Your purchase receipt is required for all warranty claims. Retain the manual for future reference.

MANUAL # P80196010B – Rev. 01.Aug.2023

FAQ

  • Q: Can I use the barbecue indoors?
    • A: No, the barbecue is designed for outdoor use only. Do not use it in enclosed areas.
  • Q: What should I do if I detect a gas leak?
    • A: In case of a gas leak, turn off the gas supply, extinguish any open flames, open the hood/oven door, and call your gas supplier immediately.
  • Q: How often should I inspect the gas hose assembly?
    • A: Inspect the gas hose assembly when exchanging gas cylinders or at least once a year. Replace it if cracked, cut, abraded, or damaged in any way.

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