SPORTS ATTACK I-HACK-SB Attack Softball Machine Instruction Manual

SPORTS ATTACK I-HACK-SB Attack Softball Machine

SAFETY INSTRUCTIONS

ELECTRICAL SAFETY

• Use a 115-volt single-phase 3-wire (2-wire with ground) grounded power source.
• Up to 200 ft. from the power source, use a minimum #14/3 grounded 3-wire 15 amp minimum rating extension cord.
• Over 200 ft. from the power source, consult a licensed electrician for the required power cord size.
• OPERATING SAFETY

CAUTION: Never reach down near moving throwing wheels for any reason! If it is necessary to reach into the throwing wheels, ALWAYS:

1. Shut down software on the home screen ( )
2. Turn the on/off switch “OFF”.
3. Unplug the I-hack Attack from the power source
4. Wait until the throwing wheels have come to a complete stop before reaching your hands or fingers anywhere near the throwing wheels.

CAUTION: Carefully check I-Hack Attack for completeness and condition before connecting to electrical power:

1. Throwing wheels must be tight on the motor shafts
2. The wheel guard and ball chute must be tightly fastened to the throwing head.
3. Carefully check the throwing wheels frequently for cleanliness, chips and cracks. Do not use the machine if the throwing wheels are damaged, or if chips or cracks appear in the wheels. (For damage within the warranty period, see Warranty Statement, page xi.)
4. Do not allow anyone to walk in front of the machine if it is connected to electrical power.

WARNING PERSONAL INJURY HAZARD

• Carefully read all instructions in this manual, and all labels and warnings on I-Hack Attack before using this machine.
• Use the machine only under adult supervision. Failure to operate an I-Hack Attack as described in this manual can result in severe personal injury or death.
• Never loosen the horizontal swivel lock while pitching to a batter. If the lock is not secure, the throwing head could pivot. A loose swivel lock can allow a pitch to be inside which could hit the batter.

ELECTRICAL SHOCK HAZARD

• I-Hack Attack must be connected to a properly grounded electrical receptacle.
• Do not operate on wet ground.

CAUTION PERSONAL INJURY HAZARD

• Keep hands away from throwing wheels anytime the machine is connected to a power source.
• Carefully check the I-Hack Attack for completeness and condition before connecting to electrical power.

BALL SELECTION

• Never mix leather balls with synthetic pitching machine balls.
• Be careful not to mix new with old balls or balls from different manufacturers.
• Balls must be consistent in type and amount of wear to produce repeatability.
• Never use wet balls!

BATTING PRACTICE
Setting Inside/Outside Pitch Locators

• Flip Pitch Left & Right Inside/Outside Locators into a vertical position
• Set the Yoke crossbar parallel to the top of touch screen frame and tighten (clockwise) both locators to lock the position
• Throw a test pitch and adjust the rear leg until the pitch is in the center of the plate

ALWAYS test and adjust the I-Hack Attack before a batter steps up to the plate:

1. Adjust so that I-Hack Attack throws a ball across the plate.
2. Throw test pitches until the required velocity and break are reached.
3. Throw several pitches to verify pitch location repeatability.

Batter and pitching machine operators must wear batting helmets. Only one person at a time should operate the machine. Always present the ball to the batter before feeding the ball into the machine. The operator must stand behind a protective screen to prevent injury from balls off the bat. The screen is not included in the I-Hack Attack.

FIELDING PRACTICE

1. Select Fungo on the home screen
2. Flip the Upper Pitch Locator to the left
3. Turn the Elevation Handle counterclockwise to the lowest position
4. Turn Left and Right Inside/Outside Pitch Locators to the down position
5. The machine is now ready to pivot to throw to any position on the field
   • Never reach up the chute to push the ball into the throwing wheels.
   • Keep hands and fingers well away from the throwing wheels.
   • Be careful to keep all persons away from in front of the I-Hack Attack.

CAUTION PERSONAL INJURY HAZARD

• ALWAYS use a protective screen to protect the operator from the ball off the bat. (Screen not included with I-Hack Attack.)
• ALWAYS wait for all three throwing wheels to come to a complete stop before transporting the I-Hack Attack, lifting the throwing head or performing any repairs.

ADDITIONAL INFORMATION

• If you have any questions regarding the safe operation of this equipment, please call:
• Sports Attack Customer
• Service Department
• Ph 800.717.4251
• Fx 775.345.2883

INTRODUCTION

Thank you for purchasing this Sports Attack, LLC. equipment. Proper assembly, careful operation and consistent maintenance of this equipment will ensure that it gives you the very best performance and a long, economical service life.

I-HACK OPERATIONS

MANUAL MODE

Home Screen- The selected option will become gray

1. Shut down – IMPORTANT!!! Press to properly shut down the software before turning off the machine
2. Information- Press ”I” on any screen and make a selection to get information about the selected function
3. Pitching Option- Press to select the pitching function
4. Fungo/Defense Option- Press to select the fungo/defensive drills function
5. Utilities- Press to go to maintenance and settings screens
6. Manual Mode- Select to go to manual mode where you establish the setting for each motor/wheel to deliver the desired pitch (similar to dial adjustments on a basic Hack Attack)
   • Note: On this screen, you can control each motor individually. Each slider has the corresponding motor affected below it, the left motor is on the left, the bottom motor is in the middle and the right motor is on the right.
7. SA Logo- The SA logo serves as a “home” button, press it to return to the initial home screen
8. Increase or Decrease Slider- Use slider to make large adjustments. Touch the large bar and move up (increase) or down (decrease) to the speed/number desired (range is 0 through 10).
9. Increase or Decrease Arrows- Fine-tune setting using arrows. Press the top arrow to increase speed/number and the bottom arrow to decrease speed/number. Fine adjustments will be made in increments of .2
10. Selection Read Out- Your dial setting will be displayed here as the result of the slide bar (large adjustment) and the arrows (fine adjustment). Fine adjustments will be made in increments of .211. Back Screen Arrow- Press the arrow to go back to the past screen
11. Save Selection- Select “save” when you have a pitch that you want to save to favourites. How to save a pitch: Select “Save” when you want to save an active pitch to favourites. You will be taken to the favourite pitches page where you will select a location in which to save the pitch (See Favorites page for further description). The pitch will automatically be named based on the settings of each wheel. If you select a location where a pitch is already saved, the new pitch will override the old pitch.
12. Back Screen Arrow- Press the arrow to go back to the past screen
13. Ready Indicator- When the machine is ready to throw a selected pitch, a green “ready” light will be on. If activated, a short sound will also go off.
14. IMPORTANT!! Emergency Stop- Press in emergencies when it is necessary to immediately stop the machine for safety or performance issues

CHANGE OF SPEED MODE

Home Screen- The selected option will become grey

1. Shut down – IMPORTANT!!! Press to properly shut down the software before turning off the machine

2. Information- Press ”I” on any screen and make a selection to get information about the selected function

3. Pitching Option- Press to select the pitching function

4. Fungo/Defense Option- Press to select the fungo/defensive drills function

5. Utilities- Press to go to maintenance and settings screens

6. Manual Mode- Select to go to manual mode where you establish the setting for each motor/wheel to deliver the desired pitch (similar to dial adjustments on a basic Hack Attack)
   CHANGE OF SPEED MODE – Type of Pitch Selection Screen

7. Change of Speed Pitch Selection- Press this to select Change of Speed Pitches (fastball, heater, change-up, split-finger)

8. Breaking Ball Pitch Selection- Press this to select breaking ball pitches (screwball, riser, drop)

9. Back Screen Arrow- Press the arrow to go back to past screen Pitching, Change of Speed Base Screen

10. SA Logo- The SA logo serves as a “home” button, press to return to the initial home screen

11. Fastball Selection- Press to select a fastball pitch. A default pitch will be thrown unless you select “speed” or “modify” to alter default pitch

12. Current Pitch Window- The active pitch (selected) will be presented in this window

13. Split Finger Selection- Press to select a spilt finger pitch. A default pitch will be thrown unless you select “speed” or “modify” to alter the default pitch

14. Change-up Selection- Press to select a change-up pitch. The pitch will be about 15% slower than the last fastball thrown

15. Heater Selection- Press to select a heather pitch. The pitch will be about 5% faster than the last fastball thrown

16. Speed Adjustment- Press to alter the speed of the selected pitch (see next page for details)

17. Random Pitch Selection- Will randomly throw fastball, change-up and heater pitches. Will be based on the last fastball thrown. See Random screen for further description

18. Modify Adjustment- An operator can alter each wheel/motor to fine-tune the desired pitch. See the Modify screen for further description.

19. Favorites Listing- Press to go to favourites pages where favourite pitches and sequences are saved

20. Ready Indicator- When the machine is prepared to throw a selected pitch, a green “ready” light will be on. If activated, a short sound will also go off.

21. IMPORTANT!! Emergency Stop- Press in emergencies when it is necessary to immediately stop the machine for safety or performance issues Speed Change Screen

22. Increase or Decrease Slider- Use slider to make large adjustments. Touch the large bar and move up (increase) or down (decrease) to the speed/number desired. The speed range is 55 MPH to 95 MPH.

23. Increase or Decrease Arrows- Fine-tune settings using arrows. Press the top arrow to increase speed/number and the bottom arrow to decrease speed/number.

24. Selection Read Out- Your selected speed setting will be displayed here

25. Set Selection- Press when the desired speed is showing in read-out, and you will return to the base pitching screen

    • Modify Screen
    • On this screen, you can control each motor individually. Each adjustment has the corresponding motor affected below it, the left motor is on the left, the bottom motor in the middle and the right motor is on the right.

26. Increase or Decrease Arrows- Change settings using arrows. Press top arrow to increase the percentage change, and press bottom arrow to decrease the percentage change. The range of change is from -5% to 10%.

27. Selection Read Out- Your percentage change selection will be displayed here

28. Set Selection- Press when the desired percentage change is showing in each read-out

    • Random Screen
    • Screen Note: Random function will randomly throw fastball, change-up and heater pitches. Will be based on the last fastball thrown.

29. Up-Coming Pitches- The next two pitches are shown so the operator knows what pitch to expect

30. Current Pitch Window- The current pitch that is to be thrown is shown in this window. The machine is ready to pitch when the green light is shown

31. Next Pitch- Press to move forward to the next pitch. Wait until the green ready light is on, then feed ball Save Pitch and Sequence to Favorites

32. Save Selection- Select “save” when you have a pitch that you want to save to favourites. How to save a pitch: Select “Save” when you want to save an active pitch to favourites. You will be taken to the favourite pitches page where you will select a location in which to save the pitch (See Favorites page for further description). The pitch will automatically be named based on the type and speed of pitch. If you select a location where a pitch is already saved, the new pitch will override the old pitch. There are a total of 18 locations where you can same pitches. (Favorite page one is 1-9, Favorite page two is 10-18)

33. To save a sequence (only for a fastball and related change-up and heater pitches), first set up the pitches you want to save in a sequence. Start with the fastball, then select the change-up or heater. If you only want two pitches in the sequence, press save after the two pitches are selected. If you want to add a third pitch (change-up or heater) select it. When you have your sequence established (the last two or three pitches thrown), select save. It will take you to the Favorite Sequences page where you will choose a location in which to save your sequence. The sequence will automatically be saved. It will be named “F,C 80MPH” if you have a fastball (in this example it is an 80MPH fastball) and a change-up saved. If there are three pitches in the sequence, it will be named F C H 75 MPH. This will help you identify your sequences. There are 9 locations for Favorite sequences. See Favorite pages for further description. Favorite Pitches Screen (Change of Speed)

34. Sequences- When favorites is selected you will automatically go to the favorite pitches screen. Press this to go to the favorite sequences screen.

35. Now Pitching- When a favourite pitch is selected and becomes active, it will be detailed here. Select your favorite, wait for the green light and feed the ball.

36. Forward Arrow- There are two screens of favourite pitches, a total of 18 pitches can be saved. The forward arrow will take you to pitches 10 – 18.

37. Favorite Pitches- Saved pitches 1-9 are listed here. Simply select a favorite pitch, wait for the green light and throw the ball. You can throw the pitch again when the light is green or select another pitch.

    • Favourite Sequences Screen (Change of Speed Only)
    • Screen Note: Sequence is only available in a change of speed mode and with fastball, heater and change-up pitches.

38. Pitches- You are on the favourite sequences screen. Press here to go to page one of favourite pitches 1 – 9

39. Favourite Sequences- Nine favourite sequences can be saved. Simply select a favourite sequence, the active pitch will show in the now pitching window. Wait for the green light and feed the ball. The next pitch in the favorite sequence will automatically be the next, wait for the green light and feed the ball. There can be two or three pitch saves in a sequence.

BREAKING BALL FUNCTION

Home Screen- The selected option will become gray

1. Shut down – IMPORTANT!!! Press to properly shut down the software before turning off the machine
2. Information- Press ”I” on any screen and make a selection to get information about the selected function
3. Pitching Option- Press to select the pitching function
4. Fungo/Defense Option- Press to select the fungo/defensive drills function
5. Utilities- Press to go to maintenance and settings screens
6. Manual Mode- Select to go to manual mode where you establish the setting for each motor/wheel to deliver the desired pitch (similar to dial adjustments on a basic Hack Attack) Type of Pitch Selection Screen
7. Change of Speed Pitch Selection- Press this to select Change of Speed Pitches (fastball, heater, change-up, split-finger)
8. Breaking Ball Pitch Selection- Press this to select breaking ball pitches (curveball, slider)
9. Back Screen Arrow- Press the arrow to go back to past screen Pitching- Breaking Ball Base Screen
10. SA Logo- The SA logo serves as a “home” button, press to return to the initial home screen
11. Screwball Right Selection- Press to select a right-handed screwball pitch. A default pitch will be thrown unless you select “speed” or “modify” to alter the default pitch
12. Current Pitch Window- The active pitch (selected) will be presented in this window
13. Riser Selection- Press to select a riser pitch. A default pitch will be thrown unless you select “speed” or “modify” to alter the default pitch
14. Screwball-Left Selection- Press to select a left-handed screwball pitch. A default pitch will be thrown unless you select “speed” or “modify” to alter the default pitch
15. Drop Selection- Press to select a drop pitch. A default pitch will be thrown unless you select “speed” or “modify” to alter the default pitch
16. Speed Adjustment- Press to alter the speed of the selected pitch (see next page for details)
17. Modify Adjustment- This allows an operator to alter each individual wheel/motor to fine-tune the desired pitch. See the Modify screen for further description.
18. Favorites Listing- Press to go to favourites pages where favourite pitches are saved (see Favorites page for further description)
19. Ready Indicator- When the machine is ready to throw a selected pitch, green “ready” light will be on. If activated, a short sound will also go off.
20. IMPORTANT!! Emergency Stop- Press in emergencies when it is necessary to immediately stop the machine for safety or performance issues Speed Change Screen
21. Increase or Decrease Slider- Use slider to make large adjustments. Touch a large bar and to move up (increase) or down (decrease) speed/number. Speed range is 55 MPH to 75 MPH.
22. Increase or Decrease Arrows- Fine-tune settings using arrows. Press top arrow to increase speed/number, press bottom arrow to decrease speed/number
23. Selection Read Out- Your selected speed setting will be displayed here
24. Set – Press when the desired speed is showing in read-out, and you will return to the base pitching screen Modify Screen

    •   * On this screen, you can control each motor individually. Each adjustment has the corresponding motor affected below it, the left motor is on the left, the bottom motor in the middle and the right motor is on the right

25. Increase or Decrease Arrows- Change settings using arrows. Press the top arrow to increase percentage change, press bottom arrow to decrease percentage change. Range of change is from -5% to 10%.
26. Selection Read Out- Your percentage change selection will be displayed here
27. Set Selection- Press when desired percentage change is showing in each read-out Pitching- Breaking Ball – Save Function
28. Save Selection- Select “save” when you have a pitch that you want to save to favourites.
    • How to save: Select “Save” when you want to save an active pitch to favourites. You will be taken to the favourite pitches page where you will select a location in which to save the pitch (See Favorites page for further description). The pitch will automatically be named based on the type and speed of the pitch. If you select a location where a pitch is already saved, the new pitch will override the old pitch. There are a total of 18 locations where you can same pitches. (page one is 1-9, page two is 10-18) Favorite Pitches Screen (Breaking Ball)
29. Now Pitching- When a favourite pitch is selected and becomes active, it will be detailed here. Select your favorite, wait for the green light and feed ball.
30. Forward Arrow- There are two screens of favourite pitches, a total of 18 pitches can be saved. The forward arrow will take you to pitches 10 – 18.
31. Favorite Pitches- Saved pitches 1-9 are listed here. Simply select a favourite pitch, wait for the green light and throw the ball. You can throw the pitch again when the light is green or select another favorite pitch. Select the back arrow to return to the Pitching- Breaking Ball Base Screen.

FUNGO/DEFENSE FUNCTION

Operations – Fungo/Defense

Home Screen- The selected option will become gray

1. Shut down – IMPORTANT!!! Press to properly shut down the software before turning off the machine
2. Information- Press ”I” on any screen and make a selection to get information about the selected function
3. Pitching Option- Press to select the pitching function
4. Fungo/Defense Option- Press to select the fungo/defensive drills function
5. Utilities- Press to go to maintenance and settings screens
6. Manual Mode- Select to go to manual mode where you establish the setting for each motor/wheel to deliver the desired pitch (similar to dial adjustments on a basic Hack Attack) Fungo/Defensive Drills Base Screen
7. SA Logo- The SA logo serves as a “home” button, press it to return to the initial home screen
8. Fly Ball Selection- Press to select fly ball. Be sure to make necessary adjustments to the throwing head to replicate this ball delivery.
9. Current Pitch Window- The active ball delivery (selected) will be presented in this window
10. Catcher’s Pop-Up Selection- Press to select the catcher’s pop-up. Be sure to make necessary adjustments to the throwing head to replicate this ball delivery.
11. Grounder Selection- Press to select grounder. Be sure to make necessary adjustments to the throwing head to replicate this ball delivery.
12. Speed Adjustment- Press to alter the speed of selected ball delivery (see next page for details)
13. Modify Adjustment- This allows an operator to alter each individual wheel/motor to fine-tune the desired ball delivery. See the Modify screen for further description.
14. Ready Indicator- When the machine is ready to throw a selected pitch, a green “ready” light will be on. If active, a short tone will also sound.
15. IMPORTANT!! Emergency Stop- Press in emergencies when it is necessary to immediately stop the machine for safety or performance issues Speed Adjustment Screen
16. Increase or Decrease- Use the slider to make larger adjustments. Touch large bar and move up (increase) or down (decrease) speed/number. The speed range is 55 MPH to 95 MPH.
17. Increase or Decrease Arrows- Fine-tune settings using arrows. Press the top arrow to increase speed/number, press bottom arrow to decrease speed/number.
18. Selection Read Out- Your selected speed setting will be displayed here
19. Set Selection- Press when the desired speed is showing in read-out
    • Modify Screen
    • On this screen, you can control each motor individually. Each adjustment has the corresponding motor affected below it, the left motor is on the left, the bottom motor is in the middle and the right motor is on the right
20. Increase or Decrease Arrows- Change settings using arrows. Press the top arrow to increase the percentage change, and press bottom arrow to decrease the percentage change. The range of modification is -5%to 10%.
21. Selection Read Out- Your percentage change selection will be displayed here
22. Set Selection- Press when the desired percentage change is showing in each read-out
23. Back Arrow- Press to move back one screen

WARRANTY STATEMENT

• What is most important to Sports Attack is that your machine meets your expectations and represents our high standards of quality and performance.
• No matter the circumstances, if this is not the case, we encourage you to call our customer service department at 800.717.4251.

Warranty:

• Residential & Institutional
  • We stand behind the material and workmanship of our machines as well as all worn components (i.e., throwing wheels, controllers, and motors) for two (2) years from the date of the original purchase based on the serial number and date codes on the unit.
• Commercial
  • We stand behind the material and workmanship of our machines as well as all worn components (i.e., throwing wheels, controllers, and motors) for one (1) year from the date of the original purchase based on the serial number and date codes on the unit.
• Requirements of the Warranty
  • Warranty wear components such as motors, controllers and wheels may now require a picture or live video when submitting your request.
  • The serial number that represents the date of the original shipment must be legible on the Product, it cannot be removed or altered in any way.
  • All date codes on unit components must be legible, not removed or altered in any way.
  • If warranty components have previously been provided by Sports Attack for the unit, video evidence of their use on the machine must be provided when submitting your request.
• Not Included in this Warranty:
  • Normal wear and tear;
  • Cosmetic damage (i.e., minor scratches, surface deformations, or discolourations) including natural fading of colours;
  • Damage caused by misuse, abuse, accident or negligence including prolonged exposure to inclement weather;
  • Damage caused by fire, flood or any other Act of God;
  • Unauthorized modification or alteration of a machine including the use of non-authorized, after-market components; and
  • Any damage or failure arising after the warranty period.

The Warranty Process

• If you encounter any issues during the warranty period, Sports Attack will quickly get your machine back in working order.
• To submit a warranty request, you must call our customer service department at 800.717.4251.
• If the warranty repair involves a replacement part, we will make sure you get both the part and easy instructions for replacement at no cost to you.

Returns

• Sports Attack manufactures the highest quality sports training equipment in the world.
• If for any reason you are not satisfied, a machine can be returned within 30 days of receipt, for any reason, for a full refund less a 15% restocking fee.
• The cost of shipping the unit back toSports Attack will also be the responsibility of the purchaser.
• Please note that the refund amount may be reduced by any non-cosmetic damage to the machine.
• Please call the customer service department at 800.717.4251 for returns.

SHIPPING DAMAGE CLAIMS PROCEDURE

• NOTE: For your protection, please note that the equipment in this shipment was carefully inspected and packaged by skilled personnel before leaving the factory.
• Upon acceptance of this shipment, the transportation company assumes full responsibility for its safe delivery. (cont. on page 1)
• To register the Warranty, please go to our website:sportsattack.com/warranty.
• For repairs and service after the Warranty period, please call:
  • Sports Attack
  • Customer Service Dept.
  • Ph 800.717.4251
  • Fx 775.345.2883

RETURNS

• To return an item, please contact our Customer Service Department at 800.717.4251.
• A 15% restocking fee will be charged for any items accepted for return. It is the customer’s responsibility to handle the repacking and shipment (as well as all associated fees) back to Sports Attack.
• No returns will be accepted after 30 days of receiving the product.

IF THE SHIPMENT ARRIVES DAMAGED:

1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on the freight bill or express receipt, and that the note of loss or damage is signed by the delivery person.
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.
3. CONCEALED LOSS OR DAMAGE: If damage is unnoticed until the merchandise is unpacked, notify the transportation company or carrier immediately, and file a “CONCEALED DAMAGE” claim with them. This must be done within fifteen (15) days from the date the delivery was made to you. Be sure to retain the container for inspection. Sports Attack, LLC. cannot assume liability for damage or loss incurred in transit. We will, however, at your request, supply you with the necessary documents to support your claim.

INTRODUCTION

• Thank you for purchasing this Sports Attack, LLC. equipment.
• Proper assembly, careful operation and consistent maintenance of this equipment will ensure that it gives you the very best performance and a long, economical service life.

CONTACT

• I-HACK ATTACK™ SOFTBALL PITCHING MACHINE
• SPORTS ATTACK, LLC.
• 800-717-4251
• sportsattack.com.
• SPORTS ATTACK LLC.
• 800.717.4251
• www.sportsattack.com.

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