SPORTS ATTACK Elite eHack Attack Electronic Baseball Pitching Machine Instruction Manual

SPORTS ATTACK Elite eHack Attack Electronic Baseball Pitching Machine

IMPORTANT SAFETY INSTRUCTIONS

ELECTRICAL REQUIREMENTS
Use a standard 115-volt, 20-amp single-phase 3-wire grounded power source.

EXTENSION CORD USE

• Up to 50 feet from the power source, use a minimum #14/3 grounded 3-wire. 50 to 100 feet from the power source, use a minimum #12/3 grounded 3-wire.
• Over 100 feet from the power source, consult a licensed electrician for the required power cord size.

GENERATOR USE
DO NOT use the ELITE e-Hack with any generator. Generator use can cause damage and system failure.

SAFETY INSTRUCTIONS

If you turn off your ELITE e-Hack Attack or if it gets unplugged, WAIT 20 SECONDS

BEFORE POWERING UP YOUR ELITE E-HACK ATTACK.
Failure to do so can lead to garbled/unreadable screen displays.

USE & OPERATION

Turning Power On
Turn the on/off switch located on the left side of the machine to “on”. (See Figure 1) The software will load, this takes about 10-15 seconds. After the software has loaded the Welcome Page will appear. Be sure the machine is on a level surface and at the proper distance from the Home plate. Center machine with home plate.

Welcome Page

Set Up Machine Button
Press the button to align the Elite prior to pitching to a batter.

Set Password
(Optional) Select to enter the password if a password has been created .

WARNING

PERSONAL INJURY HAZARD
Carefully read all instructions in this manual, and all labels and warnings on ELITE e-Hack Attack before using this machine. Use the machine only under adult supervision. Failure to operate an ELITE e-Hack Attack as described in this manual can result in severe personal injury or death.

ELECTRICAL SHOCK HAZARD
The ELITE e-Hack Attack must be connected to a properly grounded electrical receptacle. Do not operate on wet ground.

CAUTION

PERSONAL INJURY HAZARD
Keep hands away from throwing wheels anytime the machine is connected to a power source. Carefully check the ELITE e-Hack Attack for completeness and condition before connecting to electrical power.

EQUIPMENT ELECTRICAL DAMAGE
Keep hands away from throwing wheels anytime the machine is connected to a power source.

Password Management

If you elect to enter a password, you can customize it here.

To set password
fill in last name, city, and state of birth. The password must consist of 4 digits only – no letters or special characters. Repeat 4 digit code to verify. Press SET when complete or CANCEL to quit.

To change password
Enter the current password in the CHANGE PASSWORD box or enter the LAST NAME with the CITY  and STATE of birth that was previously entered when the password was set in the CHANGE PASSWORD box, enter a new password, and verify. Touch SET to finish.

To remove password protection
Enter the current password in the CHANGE PASSWORD box or enter the LAST NAME with the CITY and STATE of birth that was previously entered when the password was set. Touch SET to complete (with empty new password boxes).

Machine Alignment

Align the machine to the middle of the strike zone. Throw test pitches (a minimum of 2) to ensure the machine is centered.

Vertical Adjustment
If vertical adjustment of more than 50% of travel in either direction is needed for centering pitch, physically reposition the machine and center again.

Horizontal Adjustment
Horizontal adjustment is made by simply physically moving the machine left or right.

Test Pitch
When the “Ready to pitch” light is green throw at least 2 test pitches to the center pitch in the strike zone WITH NO BATTER IN the BOX. Select “Ready” once the alignment process is complete.

Adjustable Leg Positions
There are three (3) leg positions on the rear leg of the Elite. See below .

Main Menu

Standard Pitches
Select a list of preprogrammed standard pitches. A Standard Pitch may be modified, named and saved for future use as a Favorite Pitch or in a Favorite Sequence.

Manual Pitches
Select to create custom pitches that may be named and saved for future use as a Favorite Pitch or in a Favorite Sequence.

Favorite Pitches
Select the list of saved Pitches. Pitches may be saved, activated, modified, or deleted from this page.

Favorite Sequences
Select a list of saved sequences. A saved Sequence may be named, deleted, or selected for activation from this page.

Settings
Select to add a password or adjust machine settings.

Utilities
Select password management, machine diagnostics, or software update.

Standard Pitches
Selecting one of the listed Standard Pitches will load the pitch at that default speed. Choose from Fastball, Change-up, Heater, Curve Ball RH and LH, and Sider RH and LH. Selecting FASTBALL will add CHANGE UP and HEATER buttons to the selection of pitches available.

Increase or decrease the pitch speed by using the UP or DOWN arrows on the SPEED display.

It is required to have a pitch running to use any of the following buttons; ADD TO SEQUENCE, MODIFY PITCH, SAVE TO FAVORITES. Transferring to any of these pages with a running pitch will allow you to SAVE your current pitch.

Manual Pitches

Use the Motor Controls along with the Horizontal and Vertical Adjusters to create a custom pitch. Save to Favorites
This will save the pitch to FAVORITE PITCHES. The pitch will then be named there.

Add to Sequence
This will save the pitch to Sequence where it will be named. ADD TO SEQUENCE transfers the pitch to the FAVORITE SEQUENCE page where a sequence name is selected for the pitch.

Favorite Pitches
You can edit FAVORITE PITCH names before saving. Touch the text input box to access the virtual keyboard, and press ENTER when complete. Save Pitch
Select an unused location (EMPTY PITCH) or a previously named location that the new pitch will replace.

Run a Saved Pitch
Simply touch the pitch name.

Modify or Delete Saved Pitch
First, select the action desired. Next, touch the NAME of the pitch to be modified or deleted.

Favorite Sequences
When you arrive at Favorite Sequences with an unsaved pitch you can:

Save Pitch in New Sequence
Select the EMPTY SEQUENCE button. Touch the text input box to access the virtual keyboard. Name the new sequence. Press ENTER on the keyboard when complete. This will transport the pitch to the ACTIVE SEQUENCE page for the new SEQUENCE.

Save Pitch in Existing Sequence
Select a NAMED SEQUENCE button. This will transport the pitch to the ACTIVE SEQUENCE page for the existing SEQUENCE.

Run a Saved Sequence
Touch a SEQUENCE name to be taken to the list of pitches for that SEQUENCE (Active Sequence page).

Save Pitch in Existing Sequence
Select a NAMED SEQUENCE button. This will transport the pitch to the ACTIVE SEQUENCE page for the existing SEQUENCE.

Delete a Saved Sequence
Select DELETE. Touch the NAME of the sequence to be deleted. Touch the DELETE button again to cancel.

Active Sequences
When you arrive at Active Sequences to save a pitch you can:

Edit Pitch Name Before Saving
Touch the text input box to access the virtual keyboard. Press ENTER when complete.

Save Pitch
Select an unused location (EMPTY PITCH) or a previously names location that the new pitch will REPLACE. Or, select the INSERT button. Next, touch a PITCH NAME button to INSERT the new pitch ABOVE it. Once the PITCH NAME is saved, the SEQUENCE NAME previously selected will be deleted.

Modify Pitch
Use the motor controls along with the Horizontal and Vertical Adjusters to customize a pitch.

Save Pitch
This will save a newly modified pitch under the same name and in the same location that it was previously saved. This will replace the previous version.

Save to Favorites
This will save the pitch to the FAVORITE PITCHES page with the option to rename it.

Add to Sequence
This will save the pitch to Sequence with the option to rename. ADD TO SEQUENCE transfers the pitch to the FAVORITE SEQUENCE page where a sequence name is selected for the pitch.

Settings

Select between the two options in each box. Tap the SET button to save the sections and enable them.

Default Pitch Setting
Select between ADULT (standard setting) or YOUTH (limited speed setting).

Speed
Toggles between two units of measurement – miles per hour (MPH) and kilometers per hour (KPH).

System Suspend
When enabled, the motors will shut down and the ELITE will return to the WELCOME screen after a preselected time interval of inactivity. System Suspend Timeout Set between 1 minute and 999 minutes, the ELITE will not require a password if a password has not been created. The machine Setup will need to be repeated.

Buzzer
The Buzzer gives an audible signal for the READY TO PITCH green light.

Buzzer Volume
Adjust the Buzzer volume with the slider control.

Language
Change the ELITE application language.

Utilities

Diagnostics
Select troubleshooting motors.

Error Codes
Select a list of error codes with troubleshooting answers.

Password Management
Select to set, change or remove the machine password.

Software Update
Select to update ELITE software (ethernet connection required).

Error Codes

• Diagnostic[0] = “Motor stalled. Most often this indicates that the motor actuator has reached the end of travel. If you cannot get the actuator to position for certain pitches you may need to readjust the level of the pitching machine and perform a new setup. If the warning occurs when the actuator is not near the end of the travel check external motor cables for proper connections and look for mechanical barriers to actuator travel. Try running from the diagnostic page to see how the actuator’s vertical and horizontal position responds to commands. If the problem persists call Sports Attack”;
• Diagnostic[2] = “Bus overvoltage. If a fault occurs in conjunction with WDA: BOL warning, refer to the WDA: BOL message. The bus voltage can be monitored as seen by each of the 4 drives on the Diagnostic page. It should not exceed 78V. Try restarting the machine. If the problem persists call Sports Attack.
• Diagnostic[3] = “Bus undervoltage. The bus voltage can be monitored as seen by each of the 4 drives on the Diagnostic page. It should not be less than 68V. Check the power cord and the wall outlet and confirm the correct size and gauge cord is used and restart the machine. If the problem persists, call Sports Attack.”;
• Diagnostic[4] = “Short circuit. Inspect cable harnesses from the enclosure to vertical and horizontal actuator motors for pinch points and abrasions. If no problems are found, then call Sports Attack.”;
• Diagnostic[13] = “Brake overload. Excessive deceleration from high to low pitch speed has overloaded the current capacity of the braking resistor. Normal operation will resume after the resistor cools down.”;
• Diagnostic[16] = “Actuator unable to achieve target position in the allotted period of time. The individual actuators can be tested from the diagnostic page. If the problem persists call Sports Attack”;
• Diagnostic[20] = “Phase to phase motor short. Inspect motor wiring harness for damage. If no problems are found call Sports Attack.”;
• Diagnostic[21] = “Drive overheat. Check control enclosure temperature by touch. If hot to the touch, allow it to cool and try to run again. If the problem persists, call Sports Attack”;
• Diagnostic[22] = “Bus overvoltage. If a fault occurs in conjunction with WDA: BOL warning, refer to the WDA: BOL message. The bus voltage can be monitored as seen by each of the 4 drives on the Diagnostic page. It should not exceed 78V. Try restarting the machine. If the problem persists call Sports Attack.”;
• Diagnostic[23] = “Bus undervoltage. The bus voltage can be monitored as seen by each of the 4 drives on the Diagnostic page. It should not be less than 68V. Check the power cord and the wall outlet and confirm the correct size and gauge cord is used and restart the machine. If the problem persists, call Sports Attack.”;
• Diagnostic[24] = “Motor overload. The motor has exceeded the rated load current for an extended period of time. With power off, spin each of the pitching wheels by hand and compare the ease with which they spin. Inspect the motor/wheel in question to see if anything is tangled up the shaft or rubbing against the wheel. If no problem is found call Sports Attack.”;
• Diagnostic[25] = “Drive enabled at power up. Try restarting the machine. If the problem persists, call Sports Attack”;
• Diagnostic[26] = “Illegal hall effect state. Inspect the wiring harness connections and cable between the enclosure and the motor to see if there is a loose connection or pinched wire. If no problems are found, call Sports Attack.”;
• Diagnostic[27] = “ Communication timeout. Try restarting the machine, if the problem persists call Sports Attack.”;
• Diagnostic[36] = “Motor overheat warning. The motor is running hot. If it continues to run at this temperature or higher for an extended period of time an overheat fault will be generated and the system will shut down.”;
• Diagnostic[37] = “Motor overheat failure. The motor has exceeded its rated temperature for an extended period of time. Try turning off the machine and letting the motor cool down. With the power off, inspect the pitching wheel to assure free and easy movement. You can monitor the motor temperature on the diagnostic page while running it in a manual mode of operation.;
• Diagnostic[38] = “Motor unable to achieve command speed in the allotted period of time. The Diagnostic page allows you to run the motors individually or all together in manual mode while setting the command RPM and monitoring the actual RPM feedback Inspect the motor/wheel in question to see if anything is tangled up the shaft or rubbing against the wheel and check cables. If no problem is found call Sports Attack.”;
• Diagnostic[39] = “Ball pitch limit switch is jammed. Check to make sure that balls aren’t jammed in the pitching machine. If all is clear, inspect the limit switch for damage. It should click off and on when applying and releasing light pressure.”;
• Diagnostic[40] = “Network status: none. The host is not connected to any network.”;
• Diagnostic[41] = “Network status: portal. The host is behind a captive portal and cannot reach full Internet.”;
• Diagnostic[42] = “Network status: limited. The host is connected to a network, but it has no access to the Internet. It may be that the host is experiencing too much activity at this time. Try again later.”;
• Diagnostic[43] = “Network status: unknown. The connectivity status cannot be found out.”;
• Diagnostic[44] = “Exceeded Setup Pitch time. This is an indication that the time allotted for setup was exceeded without the detection of a ball pitch. If 2 balls were pitched in this time it would indicate that the ball pitch limit switch is not working. If this is the case, set up the motors on the diagnostics page and feed some balls into the machine. Look for the pitch count to increment for each ball fed. If it doesn’t, check the limit switch for adjustment and check connections”;

CARE, CLEANING & MAINTENANCE

THROWING WHEEL MOTORS
Motors are sealed and require no lubrication. Check bolts for tightness once a season. Tighten bolts securely, but do not over-tighten them.

CLEANING THE THROWING WHEELS
The throwing wheels must be kept clean to maintain accuracy. Clean the wheels periodically to control the build-up of grass and dirt.

1. Turn the on/off switch “OFF” and allow the wheels to come to a complete stop. Unplug Junior Hack Attack from electric power.
2. Dampen a rag with soap and water. Turn the throwing wheel by hand and scrub the wheel until the build-up is removed. For very heavy build-up, a synthetic scouring pad, such as a Scotch-Brite® scouring pad, may be used sparingly. Acetone may be required to help loosen the build-up of dirt or ball residue.

EXAMINE THE MACHINE
Examine e-Hack Attack for condition and completeness before every use:

1. For batting practice, be sure the horizontal swivel lock is secured.
2. Throwing wheels must be tight on the motor shafts. Check that the keyway retaining bolts are tight.
3. Wheel guard and ball chute must be securely fastened to the throwing head.

Check Motor Brush wear:
Each motor has a set of 2 motor brushes. When the brushes approach 1/4 inch in length it is time to replace the brushes.

SHUTTING DOWN

TURNING ELITE e-HACK ATTACK “OFF”

1. Turn the on/off switch “OFF”.
2. Unplug the ELITE e-Hack Attack from the power source.

PUTTING ELITE e-HACK ATTACK AWAY (Team lift – requires 2 persons)

1. Be absolutely sure that the throwing wheels have completely stopped turning.

2. Using the rear leg as a handle, tip ELITE e-Hack Attack up and over onto the wheel guard.

3. Remove (unsocket) both front legs and store by inserting in the travel storage sockets.

4. See Figure 8 at right:
   Again, using the rear leg as a handle, tip ELITE e-Hack Attack back until machine can be comfortably rolled on the travel wheels. ELITE e-Hack Attack can now be rolled and maneuvered off of the field.

5. To prevent damage in transport, rest the throwing head on the wheel guard and yoke; motors should be down, and the control panel pointing up.

Ball Use With Sports Attack Pitching Machines

Dimpled Pitching Machine Balls:
Sports Attack’s dimpled pitching machine balls are designed to deliver a consistent pitch and out last any other type of ball. These balls have a realistic feel off the bat. They are soft enough not to dent aluminum bats and greatly reduce the chances of any build-up on throwing wheels. Sports Attack has a full line of pitching machine balls to cover every need for indoor or outdoor use.

Leather Pitching Machine Balls with Low-Profile (Kevlar) Seams:
Sports Attack’s leather pitching machine balls with low-profile seams will hit like a real ball but will wear well with machine use due to the low profile, Kevlar-reinforced seams. These long-lasting leather balls are designed specifically for pitching machine (wheel) use only and for those wanting that more realistic look and feel of a baseball. Sports Attack has a full line of pitching machine balls to cover every need for indoor or outdoor use.

Regulation “Real Leather” Balls:
Hitters, especially at upper levels, prefer to hit regulation “real leather” balls. The use of these real leather balls will have little or no material transfer and rarely require wheel cleaning.

DO NOT USE SYNTHETIC LEATHER BALLS
Synthetic leather balls should not be used in pitching machines. They will leave a buildup on the throwing surfaces affecting pitching machine accuracy. If your throwing wheels have this build-up, please reference the machine manual for cleaning instructions and clean wheels prior to further use. Call Sports Attack for more information at 775-345-2882.

Ball Consistency:
For the highest level of accuracy, balls used in your pitching machine should be of the same type, wear, and manufacturer. A pitching machine will only be as consistent as the balls being used:

• Never mix worn “old” balls with new balls
• Do not mix different brands of balls
• Do not mix different types of balls
• When using a seamed ball, feed the ball into the machine with the seams in the same general position each time
• Wet or damp balls tend to slip on the throwing surfaces. Towel dry any ball that has moisture on it before using in a pitching machine.
• Extreme cold can cause balls to become harder than normal. This could cause the balls to pitch slower and/or inconsistently.
• Use dimpled pitching machine balls or regulation leather balls only. Do not use Synthetic Leather balls.

ELITE E-HACK ATTACK™ BASEBALL MACHINE
Sports Attack, LLC. | 800.717.4251 | www.sportsattack.com.

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