COSTWAY HV10581 Acacia Wood Dining Table Instruction Manual
- June 1, 2024
- COSTWAY
Table of Contents
COSTWAY HV10581 Acacia Wood Dining Table
Product Specifications
- Model Number: HV10581
- Language: English (EN) and French (FR)
- Offices:
- USA office: Fontana
- AUS office: Truganina
- FRA office: Saint Vigor d’Ymonville
- GBR office: FDS Corporation Limited, Unit 4, Blackacre Road, Great Blakenham, Ipswich, Ip6 0FL, United Kingdom
- Contact Information:
- USA: cs.us@costway.com
- AUS: cs.au@costway.com
- FRA: cs.fr@costway.com
- GBR: cs.uk@costway.com
Product Usage Instructions
Before You Start
This product contains important safety information. Please read the
instruction booklet carefully and keep it for future reference.
Return/Damage Claim Instructions
If you need to return the product or make a damage claim, please follow these
instructions:
- Contact the respective office based on your location for assistance.
- Provide necessary details such as order number, product information, and reason for return/damage claim.
- Our customer team will assist you in the process.
Customer Support
If you encounter any difficulties or have questions, our friendly customer
support team is available to help:
- USA: cs.us@costway.com
- AUS: cs.au@costway.com
- FRA: cs.fr@costway.com
- GBR: cs.uk@costway.com
FAQ (Frequently Asked Questions)
-
Q: How can I contact customer support?
A: You can contact our customer support team via email at the respective email addresses provided based on your location. -
Q: What should I do if I receive a damaged product?
A: If you receive a damaged product, please reach out to the corresponding office for assistance in making a damage claim. -
Q: Can I return the product if I am not satisfied?
A: Yes, you can initiate a return by contacting the appropriate office and following the return instructions provided.
THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
Installation
Return/Damage Claim Instructions
-
DO NOT discard the box/original packaging.
In case a return is required, the item must be returned in the original box. Without this, your return will not be accepted. -
Take a photo of the box markings.
A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts. -
Take a photo of the damaged part (if applicable).
A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged. -
Send us an email with the images requested.
Email us directly from the marketplace where your item was purchased with the attached images and a description of your claim.
Contact Information
- USA office: Fontana
- AUS office: Truganina
- FRA office: Saint Vigor d’Ymonville
- GBR office: FDS Corporation Limited, Unit 4, Blackacre Road, Great Blakenham, Ipswich, Ip6 0FL, United Kingdom.
If you’re having difficulty, our friendly customer team is always here to help.
- USA: cs.us@costway.com
- AUS: cs.au@costway.com
- GBR: cs.uk@costway.com
- FRA: cs.fr@costway.com.